We R Burgers N Wraps in Gateshead

Decide to cancel order 15 minutes after ordering with no reason.

Great food and incredible customer service at this chippy! Everything was tasty, and the staff were super friendly. Definitely worth a visit!

Very fast and hot ordered after 10pm and the staff are friendly

Best bread I have tasted for a long time . Really fresh and reasonable price.

I honestly was so unbelievably disappointed by this experience. First time I’ve ordered from here and can safely say it will also be the last. The order was almost an hour late, the man on the phone was dismissive and abrupt both times we called for an ETA and when it did finally arrive, 2 hours after ordering, the disappointment only continued. Items were missing from the order and the items that were there were not great. The portions were tiny, the food was excessively greasy, rice burnt and in clumps, and the food was cold. I hate leaving negative reviews so seldom do but this was just such a poor experience that I feel could have been handled better. Had we had better customer service and the restaurant have made an effort to engage better, then I absolutely would have focused highly on the positives but unfortunately, that was not the outcome.