Based on 755 opinions finded in 2 websites
Based on 755 opinions finded in 2 websites
Nº 146 in 200 in Inverclyde
Nº 22 of 26 British in Inverclyde
Opinions
Staff bent over backwards to accommodate our family party of 38 members. From the initial booking, through emailing our menu choices to the serving of our meals each member of staff was friendly and helpful and nothing was too much bother. They arranged a corner of the restaurant for us with space suitable for our wee ones. They moved tables about and checked up on us to ensure everything was going well. We had a lovely family Christmas lunch at The Waterwheel - thank you.
Fiona A . 2024-12-12
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Shocking food. Luke warm tough roast beef. Not one crispy roast potato all seemed boiled and not for long enough. Soggy Yorkshire puddings. Will stick to going to the tail o the bank their Sunday roast are a lot better and cheaper. Lessons learned won't be back especially on a Sunday.
Kevin . 2024-11-17
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Lovely lunch and super pudding, service from Margaret and team was amazing, loved the carvery and we will be back thank you
Susan . 2024-11-17
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Great place to eat, staff are great and friendly food is always good, it’s in a great location with a beautiful view of the river Clyde
Andrew L . 2024-11-17
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We where he to celebrate my mother in laws birthday and it Was a great night with good food and with top class service will definitely be back
Andrew M . 2024-11-14
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My mum has been diagnosed with caelics disease, and uts been hard to find places to eat. I called the waterwheel and the staff were so friendly and informative. When we arrived we were shown to our table and my mum was given a double sided gluten free menu. She was over the moon. There was so much choice, and we returned the next week to try something else on the menu. Well done, Waterwheel
Caroline S . 2024-10-17
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Visited yesterday, had the Sunday Carvery it was lovely, Kara who served us was very polite and attentive and has a great personality, the restaurant has a lovely atmosphere as well will definitely be back
Carly L . 2024-09-30
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Lovely for a light lunch. Mags was lovely, very friendly and welcoming. She was very kind to my little one. Would definitely return.
Inspire11713452186 . 2024-09-30
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Fab food as always, never disappointed with the carvery. Great priced food and drink and all of the staff are lovely especially Mags who always provides attentive service with a smile. The premises are clean and tidy, we will return again as always.
WwwanderlusttT . 2024-09-29
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The Waterwheel is a really good place to share a get-together with friends and family. Nice food, reasonable prices, pleasant surroundings and lovely service, well-marshalled by ‘sexy’ Stuart. What are you waiting for folks..? Give it a go… 👍
DEREK H . 2024-09-29
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Food was lovely and the staff were amazing, friendly and welcoming, especially Margaret and the guy with the beard. Made our dog welcome too, a bonus they have a doggy menu.....
Donna E . 2024-08-22
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Meals where lovely, my wee boy loves coming here he wants to go all the time. Saff are always so welcoming and friendly they no us by name as we are in so much
Nikki B . 2024-08-21
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Great food and service from Bobby and his team, will be back and can definitely recommend. Lovely and friendly atmosphere and spotlessly clean
78sha . 2024-08-20
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Came in for lunch, great service, food was lovely, great value for money. Menu had lots of choice and so did the bar. Will be back
Steph K . 2024-08-17
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Came in for lunch and it was great service by Margaret, food was amazing and price was good value for money. Will be back in the future!
Curious16518557547 . 2024-08-17
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Had a lovely meal at the waterwheel. I went for the carvery, had the beef, a little bit chucky in parts but overall tasty and the veg was great. Husband and son both had the cowboy burgers which they said were really good. Fab service from Mags.
Unacam . 2024-03-17
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Went for lunch with a friend. We both ordered a Kebab & fries: mine chicken, my friend's was donner meat. There didn't look to be too much on the plate at first but there was more than enough, and they were both lovely. As for the service, the staff are really lovely and always very attentive
Connector30792170743 . 2024-03-16
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This is our local pub/restaurant and it’s great. Sometimes we just come over for the great range of drinks or we come for the drinks and food. Food is your usual pub fare but it’s done well. The staff are fantastic, always happy to welcome you and have a smile when they do so. Would recommend if you are in the area!
shona1980 . 2024-03-16
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Mags is a lovely helpful woman will definitely be back she’s fab! Great service great table service also thank you and so fast
Chereen M . 2024-03-16
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Popped in with the missus for a few pints and snacks. The place is great and the staff are excellent. Big shout out to Mags, she is the best!
andrew g . 2024-03-14
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Great place good parking very Friendly staff especially Courtney Courtney made us feel very welcome and there was a nice calm atmosphere good parking and good access just an all round good experience
Anthony I . 2024-03-12
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Great family friendly pub , we had a Sunday carvery which was lovely and service was great especially our waitesss ( mags ),it was also reasonably priced.
John D . 2024-03-10
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Food was nice and staff friendly the lady called mags who served us was really nice and helpful and was always asking if everything was ok
Gavin M . 2024-03-08
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Returning customer and pleasantly surprised by the improvements of the food, it was nice before but tonight was outstanding. Quality and portion size was great value for money. Service was fantastic by Liam and Courtney, very friendly and helpful, nothing was a bother. Nice atmosphere for a lovely family meal. Looking forward to returning soon.
Cruiser02425141740 . 2024-03-06
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Very friendly and helpful staff (Liam and Courtney),food and desserts wer really good,great value for money too! We will definitely be back
Paul J . 2024-03-06
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Great food. great staff (mags) very helpful friendly and welcoming. Order was quick to be taken within 15 mins the food was ready
O651JCdanielb . 2024-02-19
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Great for a quick family dinner! Brilliant service from Mags, well looked after! Dog friendly with a lovely dog menu too
Julianne H . 2024-02-19
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Fantastic service from Mags, great selection of food , fish and chips was totally amazing a giant portion, I honestly needed a rest after that, we all really enjoyed it, thanks
V3581SXjoen . 2024-02-19
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The staff were extremely friendly, helpful and always made sure we had everything we needed at any time. I couldn't be happier with the service provided!
Kirsty W . 2024-02-19
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Served by Liam very pleasant and credit to your company Food was really Good too we had the mac & cheese with a side of chips
Mazz S . 2024-02-16
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Really great service and food. Mags served us and was great. We were offered a chance to have baguettes with the carvery meats (as there was no carvery today)...can highly recommend the beef with mustard.
Explorer31748453170 . 2024-02-12
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Excellent service as always from Mags (Port Glasgow), delicious food and our dog loved her Pupacino and pats from Mags!
PaulM8849 . 2024-02-12
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We had a lovely lunch at the waterwheel today. We were taken to a table quickly & had a lovely server, Mags, who was attentive but not overbearing.
Gael R . 2024-01-29
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Great lunch served by Mags. Exceptional sevice. No booking required and close to town and other shopping. Relaxed and cosy
AmandaB8316 . 2024-01-29
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Staff always friendly & knowledgeable on gluten free menu. Plenty of parking. Food to the standard you’d expect from marston’s
jennie o . 2024-01-29
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The Waterwheel food and Services are second to none ,whilst there Margaret was our waitress and attended to all our needs and provided a professional and courteous service, Nothing was to much for Margaret she was always there to help out, Margaret made our visit...
Tourist797270 . 2024-01-28
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We always go as a family and the service and food is always great. The staff are always friendly and the also remember you.
margaret c . 2024-01-26
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Went out for a quick bite to eat our server ( mags) was lovely and made us feel right at home , nothing was to much trouble she is a credit to her work.
Davsa69 . 2024-01-26
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Currently sitting here now..food is lovely staff are very friendly and welcoming...had a peek at new menu which is due out tomorrow..24/1/24.must say I'll be back try it looks good...manager even let us try new sauces aswell...very nice ...manager really talkative very nice gentleman talking...
shazzafyfe11 . 2024-01-23
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Enjoyed an afternoon with my pal and my daughter, and our golden retriever Ford who thoroughly enjoyed his pupaccino and chicken dinner. Great service and friend staff, nothing is too much bother.
Tracey M . 2024-01-20
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Came here for a quick dinner as we were staying at a b&b nearby, was quickly greeted by Mags who was very attentive from start to finish! Food was quite quick and pretty good for classic pub food! Mags was very friendly and made the...
Vlogs With A . 2024-01-19
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We were welcomed at the door by Mags, and shown to our table. Mags is so friendly and professional. The sevice was fabulous and the food was delicious.
TB767 . 2024-01-15
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Very relaxed and pleasant experience. Served by a lovely staff member named Mags who made sure our dinning was to our needs.
Chris L . 2024-01-15
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Thoroughly enjoyed our dining experience. Food and service was excellent given we were a big party of 25. Carvery was amazing cooked and served up by chef Daniel, plates were full with an excellent choice of meats all cooked to perfection. Front of house service...
Dawn S . 2024-01-14
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Food was good - service exceptional - Liam and Bobby were polite, friendly and efficient . We didn't feel rushed and so enjoyed our afternoon . Food is good ( why no coleslaw ?!) But its the staff who make it somewhere I would want...
Jo W . 2024-01-08
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Great service - Mags was really helpful and provided really great service for our large family group
Jean B . 2024-01-06
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Service was incredible from Mags, food was amazing. We come every New Year’s day and are never disappointed!
Rhys L . 2024-01-01
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Great for Family get together. Was attended by Mags who couldn’t do enough for us, she’s a credit to the Waterwheel.
Irene D . 2024-01-01
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There with a group of friends most of whom selected something from the main menu - curry, burger, lasagne. I opted for the carvery, truly shocking. Only 6pm on a Friday night and looked like tale ends of meat selection. I had beef, sliver of...
C2821DNmikec . 2023-12-30
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Came with family for Christmas Dinner, pointed out to my family that our server Mags has been at the waterwheel since it opened lovley lady with a smile for all,credit to company,enjoyed our day and food.
Wilma M . 2023-12-25
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We had our family Christmas dinner at the Waterwheel...and had the best service from Mags very present member of staff
Culture28788308428 . 2023-12-25
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Staff very friendly and looked after us, special mention to mags thanks again for excellent service
Ross S . 2023-12-18
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My husband and I pass by frequently but we've never been. Wild day and thought let's try it out... "Mags" was our server, very attentive helpful and polite.. Nothing was too much trouble for her.. Food was tasty and warm.. Very relaxed atmosphere... Yes, we...
Karen W . 2023-12-15
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Meals were great and an attentive waiter great service. Fantastic surroundings with decorations feels like Christmas
Departure46988271014 . 2023-12-07
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Mags was fantastic at her job - very attentive despite being very busy. Food was good but the experience was made by great service.
Guide58472935894 . 2023-11-28
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Wonderful service and great grub. Was a lovely birthday meal with the in-laws and many thanks to our kind and courteous host Mags. Will be returning again in the near future.
David E . 2023-11-26
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Mags greeted us at the door with a smile, took our order promptly and checked up on us throughout our visit. She is an asset to the team and makes every visit enjoyable.
Julie M . 2023-11-26
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Come here quite often as local for my daughter. Food great. Mags is lovely, service was really great. Will definitely be back!
Lesley R . 2023-11-26
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We had a lovely Sunday lunch at the Waterwheel. We have been several times before and keep coming back as the food and service is so good! The carvery is fantastic with generous meat portions and a wide range of delicious vegetables. Our server Mags...
Passenger55315563945 . 2023-11-26
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The carvery was excellent and table service by Msgs was very helpful. Food service as good and would come back.
maureen M . 2023-11-26
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Fantastic carvery, wonderful surroundings, excellent service from Mags. Definitely will be returning again and again
Traveler03300824533 . 2023-11-26
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Mags was extremely helpful with fast service. Lovely woman made our night! 10/10 would recommend xxx
Hannah S . 2023-11-24
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Mags was a lovely server with a positive spirit and quick service. I would love to be served by Mags again!
Ellie W . 2023-11-24
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Superb! Amazing roasts and great service from Mags. Will definitely be back soon, lovely atmosphere
BMendes33 . 2023-11-22
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Great food and service, our server Mags was lovely and very very helpful! Very accommodating for changes in the food and overall great service.
Sean D . 2023-11-21
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Great customer service , mags was very attentive and nothing seemed a bother when asking for more juice etc
Sightseer63127990408 . 2023-11-21
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Great family restaurant, we were served by mags, she couldn’t do enough for us , she always has a smile for everyone
Claire B . 2023-11-21
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Great service and tasty hot chocolate and cake Thank you Mags for the help and keeping our cups topped up
Emma M . 2023-11-21
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Mags gr8 server, pleasant and helpful, hot choc & cakes delish. Good experience all round, would recommend.
U4365VGlindal . 2023-11-21
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Service was excellent. The food was perfect and also the portion size was perfect .the staff were very friendly and helpful .Ian and mags were the perfect hosts.
Stewart l . 2023-11-21
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Friendly and welcoming staff and a good lunch. Mags was very helpful and attentive. We will be back
Philippa C . 2023-11-20
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Mags, our server, was so helpful and obligent. She’s always happy and smiley. Very good at her job.
MattMcG1993 . 2023-11-20
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Restaurant is spotless, the staff were helpful, polite and courteous and the food was excellent. The carvery was great value and the selection of veg incredibly good and well prepared, tasty and hot. Mags Fry our waitress was so helpful, nothing was too much bother,...
Linda M . 2023-11-19
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Excellent service and food. We would definitely recommend. Thanks to the lovely Mags for looking after us 😃
C6191PYhelent . 2023-11-19
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Great service Great food Great prices Efficient service with a smile , what more could you ask for 😁
paulamJ8189WA . 2023-11-19
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We have been to the waterwheel a few times as it is so family friendly. Really like that there is a kids area as you don't need to worry that you are bothering others who want peace at lunch and it helps younger kids pass...
Gail A . 2023-11-19
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Mags was amazing WATP. She has been here since it opened and is constantly good at her job. We will return as we live close by and are regulars.
Alan R . 2023-11-18
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Out fir a meal and was the told we’re the first to try the new festive menu which mags told us all about and sounded fantastic.
Navigator32021504789 . 2023-11-18
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Went out for a carvery here food was amazing and mags the waitress was very friendly and welcoming will definitely be back
Niav M . 2023-11-18
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Lovely service from Shaeleidh and Maggs, they were so kind and helpful. The food was great as always; a perfect late lunch spot for a Saturday.
Isla R . 2023-11-18
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Great atmosphere, Great food along with excellent and friendly service. I will definitely be coming back here.
Hugh Y . 2023-11-18
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Staff were amazing as usual and they have started doing carvery again and it was wonderful meat very tender roast potatoes perfect and Yorkshire puddings great nice to have it back on seven days again instead of just Sunday
William S . 2023-11-17
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Food was fantastic, and Mags, our server was so lovely and knowledgeable. Will definitely be back xxx
Alierobson . 2023-11-12
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What a lovely experience! Mags made me feel at home, the perfect amount of table service. Thank you again mags!
Victoria B . 2023-11-12
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It was my sons 16 th birthday unfortunately my husband had an allergic reaction to ham and Mags our waitress was out standing even my kids commented of how lovely she is we will be back mags is a credit to your establishment
samantha b . 2023-11-12
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Sunday carvery with the family food was lovely, Mags who served us was friendly helpful and welcoming.
Elizabeth M . 2023-11-12
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Out for a spot of dinner with the family , service from mags was fantastic and meals came out quite quickly 😀 will certainly be back again.
Stevieboy K . 2023-11-10
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This is great for a chill family meal, great food and great service within the restaurant. ideal for a quick bite to eat
Ellie C . 2023-11-10
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Food was great and the service by our server Mags was excellent, as she would check up on us and got our food and drinks to us quick.
Jay K . 2023-11-10
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Food was good and so was service, she was very helpful and we got our food and drinks pretty quickly
Amyleigh K . 2023-11-10
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Was out for dinner with my family, lovely place & we all thoroughly enjoyed our meal, we where served by Mags who was just lovely, great service! will defos be back soon.
debbie k . 2023-11-10
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Very attentive staff, especially Margaret who went above and beyond. Lovely food, well cooked. Very clean premises. My friend had her dog with her and there was a great doggie menu too. We even stayed for a coffee to round off our meal.
johndA8375BT . 2023-11-10
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Maggs and Ross so pleasant and accommodating. Food and drinks fab, and lovely warm atmosphere. We will be back to try the carvery.
Roxane P . 2023-11-09
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Mags was lovely - very friendly , happy and efficient! Food was really good - thoroughly enjoyed our meal . Thankyou !
Jo W . 2023-11-06
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Great lunch and coffee. Great place for a catch up! Excellent service for the server Mags, very friendly and attentive 10/10!
Ross B . 2023-11-06
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Relaxed atmosphere, great Sunday lunch. Our server Mags was very attentive and made our experience.
Becca R . 2023-11-05
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Amazing meal, I’m absolutely stuffed. Been a long time since I’ve had a roast that good! Service was absolutely amazing from Mags, can’t wait to come back!
Jack B . 2023-11-05
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Service was second to none by mags in port Glasgow. We had such a nice meal and the food was lovely. We also got to take away meat for the dog
Margaret B . 2023-11-05
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Lovely food, great fast friendly service by all staff. Especially Mags. Food was delicious and puddings were fantastic!
Lynsey G . 2023-11-05
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Lovely meal for a family members birthday. As regulars at the Waterwheel we know that we'll always have the best service from Mags. Great service, Mags always has a smile and is very attentive to our needs. Nothing is ever too much trouble. Thanks so...
Arlene J . 2023-11-05
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3 Opinions
Solely disappointing food along with rather unsatisfactory hygiene standards. Went here today with my partner for the first time - To start of our experience at Sally's we were pretty unenthusiastic after placing our order due to the sheer state of the prep table, bread crumbs and food littered along the back station which certainly as you can imagine is not appealing to the eye - it was exceptionally grim. The woman who was running the station looked scunnered with her job as she wore this unwelcoming scowl across her face in the midst of her messy unclean station to top it all off she began smoking a vape In front of us! and over the food ! This was a sight for sore eyes! Totally repulsive and exceedingly unappealing! Couldn't even eat the food went in the bin which was indeed the best place for it - entirely poor performance. I hope this review is taken constructively and measures can be put in place to rectify this behaviour and unsanitary conduct. Deep clean needed and clean as you go process should be implemented. Furthermore here's something else to consider Smile! It's more inviting Having said this, to Conclude.. We won't be back ( can't say we would recommend. agreeably inadvisable )
876 Opinions
Lovely people, beautiful setting an̈d interior. My meal and my wife's were goodish,( very skinny sea bass) but granddaughter's cheesy nachos were spicy and overcooked, almost burnt, she ate 2, I tried them,they were awful. We didn't complain, as the wait wouldn't have been worth it, as we had another appointment.