Waterside Garden Centre in South Kesteven

Having been keen to see it open after flooding at Christmas it was such a shame that it took 40 minutes waiting for coffee. The sit wait to be asked what you want simply makes the process longer. To be able to use a machine to get a drink or help yourself to a snack would free up the many staff from running around. It’s been closed for repairs and renovations for 4 months. It is a shame that this was not used as an opportunity to improve processes and efficiency which would have made it a better experience. It’s like nothings changed.

Called in here after visiting Waterside Garden Centre, decided to stop for lunch, Was shown to a table and given 2 menus. And we waited and we waited and we waited for someone to take our order. After over 20 minutes we gave up and left. The waitresses were so busy 5 of them including 2 with order tablets they had to time to stand around next to the coffee service area gossoping. One with a order tablet had time to go round behind the coffee machine area and help herself to what looked like a tin Hero's or Roses, while we sat waiting for our order to be taken. The point is this is the second time this year this has happened yo us, but it won't be a third as we have no intention of visiting again. AVOID.

Always a good choice of food and busy. Home made cakes are lovely. Service is good and staff are all very pleasant.

i am secretary of a group called the peterborough & wisbech IA Illistomy & pouch association we celebrated our 40 th anniversary last Saturday and use the function room at this restaurant . To hire the funtion room is free we had their tea and sandwiches .there were 50+ of us and they did us proud with their service . we will be useing this place again

Took my mum out for Sunday lunch and it was great. Choice of roasts. Plenty of pudding choices. You order at the counter and are given a number then get your drinks and pay. You food is delivered by friendly servers piping hot to you table approx 5/10 mins later. This week we had roast pork with crackling, apple sauce, stuffing, roast and boiled potatoes, 3 sorts of veg in a dish and gravy. All freshly prepared and piping hot. £20 with drinks can't be bad. We had lovely cheesecake after at an extra £2.99. Excellent value for money. Nice and clean and good service.

The place gets very busy for Sunday lunch so we arrived early 12:15 and ordered lunch (Roast Beef ) and sat down with the numbered spoon exhibited on our table, The meal came up very quickly and in my opinion had been plated up earlier expecting the usual rush, It was not hot at all and the quality of the meal was not as it used to be the beef was tough and it would help also if the Knives were sharpened, I have mentioned this on previous visits but it falls on deaf ears. I do not think anyone ever reads tripadvisor at this restaurant as there are never any comments from management

We went to the Oasis Restaurant within Waterside Garden Centre for tea and cake on Monday 18th July and was disgusted with the standard of hygiene. All the cakes were sitting in the fridge uncovered with flies sitting on them in vast numbers, we decided this was not the place to have a drink and walked out. I spoke to one of the assistants on the way out who did not seem to care about the situation. Be warned if you buy a cake from the restaurant it could of had flies or other flying insects on it during the day or previous days. We will not be going back. Stay well clear!

Garden centre and shops great. Went into restraunt at 11.45 only one person behind counter and a long queue waiting for carvery to start, we just wanted a snack but couldn't get one as it was nearly lunch time. Worked out OK went into Stamford and had a lovely meal.

This is a popular restaurant set in the Waterside garden centre at Baston. It offers Sunday roasts, during the week it serves delicious jacket potatoes served with a side salad, meat pasties, other hot food together with cold options and lots of tempting cakes.

Visited today 27/12/16 being a bank holiday I expected not a full service in the restaurant but found it at full menu being offered , food plentiful, staff attentive pleasant and comfortable surroundings only gripe from me lack of clean tables to sit at

Needs improvement filter coffee very weak breakfast looks appealing but lacked any real taste mushrooms undercooked sausage lacked any flavour disappointed considering it cost over £7.00 with some toast...on positive counter staff very pleasant

Para un domingo a las 11. 30 simplemente no tienen suficiente personal de guardia, especialmente en las bebidas al final de la línea que se traduce en grandes colas y no suficiente para hacer cola en las dos cajas, donde cada vez que estaba esperando (3 veces) la gente esta visita fueron ingresando. No es un ambiente muy relajante.

I have been using Waterside for many year,and watched it develope in to this fantastic centre. The restuarant we visit most weeks for coffee or lunch and are very happy with the food and the service,nothing is too much trouble. In the garden centre,well what can I say ,the most amazing selection of plants pots ect,and the most helpful staff wether answering my query or loading my compost in to my car. In the restaurant we always sit in the libray and watch the owl with her eggs and the n chicks,it's just fascinating Price on everything we are always happy with

Went to pay for our lunch with a Scottish £20 note and they refused to take it. They said it was policy not to take them as Irish and Scottish notes were often forged! I asked for them to test it and they said they did not have that facility. I can only assume they do not test English ones either. It completely spoiled our day out as I have never had money refused before. Certainly won't return , the person on the customer services desk just shrugged her shoulders and said it was policy not to accept anything but English notes.

I visited this garden centre today to look round and have lunch I choose the 2 course carvery lunch! The main course came up fine and was very enjoyable. But the desert I had to eventually ask one of the staff to get for me as I guess I could still be there now waiting for it! As they don't seem to have in place any system that tells them who has ordered desert and who hasn't because I noticed another couple had the same problem. Surely it's easy to do the same as Morrison's and just leave the number one is giving for food until main and desert have been delivered. Yes I would go back again as it has plenty of parking although the plant area was lacking some what in plants I put it down to the time of year. They also have a food shop come butchery which I found to be rather expensive compared to others I have been in. If I hadn't had such a long wait for my desert I would have rated it higher.

Whatever you want from a garden centre you will probably find it among the comprehensive selection of plants and accessories here. There is a excellent restaurant / café and several franchise stores. The prices are not bargain basement but the quality of the items is good. You can buy meat and other foodstuffs in the store. We thought it was worth the 30 mile each way trip...

Visited restaurant last Sunday. no carvery or menu on display no smells of cooking. It was past 2 o clock but staff informed us full menu available till 4. We went for a baguette, was informed only brown rolls left, said ok ,but it was dry ,only half the size of a baguette and cost £3.95! The salad garnish was limp and brown, not fresh. What a rip off! Scones are great and I had a lime pie which was good. This restaurant used to be excellent, what's happened?

Not just a garden centre but a whole experience of home related items. Well worth a visit.Ample car parking and good restaurant.

Passing by on our journey home we called again and found a very similar centre to last time we were there plenty to see and good selection of plants though not quite the time for buying. The asset to this garden centre is the different outlets so it it like a little mini village. Did not use the restaurant this time as the queue was long and moving very slowly and all we wanted was a pot of tea.

I went with a friend for lunch, the staff really have a couldn't care less attitude. The scampi and chips just average . It could also do with being a bit warmer

The cafe was fairly empty for a sunny Friday afternoon on Mother's Day weekend but the cherry bakewell we had was highly recommended. The other cakes looked ok but quite pricey and nothing you couldn't get at any other cafe in the county.

Always a popular restaurant. Good range of hot and cold food Have snack boxes for the young ones. Everyone is catered for lovely big restaurant with different seating areas inside and out

This little gem has all the things you require for your garden and when you have finished there is a nice restaurant to refresh yourself for the journey home................Also it has a few outlet shops as well, just visit to find out !!Plenty of parking

We haven't visited for a few months but decided as it was local we would pop in for Sunday lunch.Oh dear, it wasn't even 1.30 and the beef was cut and covered in foil, the pork looked like a pre-cut, boiled version. It was insipid and unappetising.We promptly left, disappointed and hungry.

Was buying some Christmas bits and pieces and was a little bit hungry so we tried this place, food was a little bit expensive for what it is but ok

Excellent Christmas Lunch good value and very enjoyable.Three courses, a choice for each course. Very good service.

Lovely garden centre, lovely staff and very nice food served in the restaurant. Lots to offer at this time of year, the ice rink is amazing!!!! Good fun fair for the kiddies, and a fantastic range of Christmas decs.

On my visit the food was cold and we stood waiting to be served for a long time before anyone came. Complained and was told they were short staffed.

The staff are always friendly and welcoming and the service is invariably good. There is a library area which is tranquil therefore ideal when in the company of family and friends. The coffee and cakes on offer are fairly reasonably priced but I have not tried their meals for quite some time as previously I found them quite expensive for what was on available.

We often visit here,a great place,usually buy plants but this time we wanted to see how the Christmas decorations were like this year, also had Sunday lunch normally have a roast(which are lovely)but this time we had a jacket potato, highly recommend a visit,there is plenty to see and soon they will have the ice rink going and Father Christmas !!!

Super garden centre, amazing Christmas decorations. Eaten here so many times, never disappointed, super food and portion sizes. I'd say a little over priced though, it's a garden centre not a pub or restaurant where you get served. Lots of staff, garden centre staff knowledgeable and friendly. Loads of restaurant staff, mixed bag.

Restaurant/cafe is what you would expect in a garden centre cakes/snack range limited and tasted good with a nice cuppa. Hot food looked ok but would not visit the centre for that reason.

The roast lunch was very disappointing as we had previously enjoyed meals there. The vegetables weren't freshly prepared and were limp. By the time we had queued to get a drink and pay, our meals were getting cold. Having complained to the manager, he agreed that there were shortcomings with the system as other food is cooked to order. Hopefully they will soon sort out the problems.

Interesting garden centre with a range of different stores. The staff are friendly and knowledgeable. The place to go for all your garden ing needs

This is not just a garden centre, it is an all round shopping experience with the benefit of an amazingly comfortable environment, the range of products and facilities second to none.

Recently visited and found it to be a Great place to visit. Garden centre has lots of choice and well laid out with value for money. Visited restaurant and was pleased to see they now offer gluten free options, ordered GF baguette but was disappointed to see that it was prepared on same board and with same utensils as non GF bread etc not sure if staff are aware but this causes cross contamination. We won't let this put us off as we really like garden centre and other shops there but would not be happy eating in restaurant as this can make my husband I'll. I would certainly recommend the garden centre with its lovely play area.

Excellent roast lunch in midweek stop at this large garden centre. A bit difficult to find the cafe tucked out of the way. Worth the effort for a lovely roast and veggie bake plus lovely pics.

Have been to this restaurant many times before but today's was the best we have had,it has recently been refurbished in the dining area and looks a lot better,the Sunday roast was superb.had a choice of beef or pork,we both had the pork.can highly recommend this garden centre too.

we were taken here whilst visiting a relative it has a good size car park and inside offers you a large café and butchers as well as various shops offering household goods and pictures as well all the usual plants and flowers there is a good selection of furniture for inside and out well worth a visit tel 01778 560000

Have been here many times since we moved to the area some six years ago. The guy who owns it, Dave - its actually Andy but he calls everyone Dave - is brilliant. He cares about what is sold here and if he is not satisfied with a product, it is removed.Garden, furniture, clothing, wonderful country food. Buy with confidence, you will return.

Called in today to have a browse. A great selection of plants and very helpful staff.Decided to have a cuppa and the macaroni cheese looked lovely so had that as well. It was great . We will be back very soon.Everything for the garden and great quality.

On our journey home we found this garden centre had a browse and then had some lunch which was very good and a reasonable price. The grounds included a child's play area and a duck pond. So would be suitable for families.

Have been visiting for coffee and cake for some time.Yesterday went for lunch, bread roll and fillings very fresh served with a mixed salad. My meringue was large and filled with strawberries and double cream (naughty but lovely). My partner had a huge slice of very lemony lemon meringue pie. The hot meals are freshly cooked and the meat pies are made in their own kitchens using meat from their own butchery department. The staff are friendly and helpful . This made a very pleasing interlude ina busy day, one to be repeated in the future.