Based on 384 opinions finded in 3 websites
Based on 384 opinions finded in 3 websites
Nº 211 in 431 in South Kesteven
Nº 6 of 10 Seafood in South Kesteven
Opinions
Very disappointed in my takeaway. Fish looked good but tasteless, chips soggy and looked reheated.
Clifford J Freeman . 2024-10-26
MORE AT Google
Very generous portions and very tasty
Chaz Pickin . 2024-10-18
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driver can't do the simplest of tasks and read house numbers.. even when he called me and I told him were to go he ignored everything I said... so I had to come out to collect the food. which defeats the object of delivery then when final meet him after another 10mins and phone call later my food was cold.
Lea . 2024-10-06
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substitution was OK but never delivered the curry sauce. no apology
Neil . 2024-09-15
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Just been to neptune fish bar for the first time, very friendly staff we had fish and chips. The fish was cooked perfectly and the chips very good, worth every penny definitely will return
Derek Taylor . 2024-09-14
MORE AT Google
Was very surprised to read negative reviews as have been calling in to get my Fish, Chips & Mushy Peas on a Friday for a while now and always top notch, great food and people. Anyway, fancied a fish supper mid week, ordered my usual, all very tasty as usual, batter was light and tasty, fish fresh as were the chips, mushy peas warm, fish cakes - lovely. All I can say to those with a negative experience- please try again.
Mr . 2024-09-12
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Best fish and chips ever tried! Great portion and taste. The cod was phenomenal.
C Jonas . 2024-09-07
MORE AT Google
Good chips fresh Fish cooked to order friendly staff
David Madden . 2024-08-29
MORE AT Google
Must be new recipe for the chips but they are great, sausages are good batted and normal, pies are a great deal with chips and a drink, can eat in so makes it different to many pick up only fish and chips you get table service proper cutlery and plates. Have been coming now for 4 years, great place to go and good value for money wait time was 20 plus minutes for a empty place on a Wednesday
peter sealey . 2024-08-14
MORE AT Google
Very friendly and generous portions. Well cooked tasty food
Mrs Pugh . 2024-08-14
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Avi was such a great host.... He went over and above in making our chip shop experience a great one!... recommend the chips here, taste great.....👍
Lisa Johnson . 2024-08-10
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I usually order from here and never had a bad experience but this evening (Friday) the quality of the fish was not great, the batter was soggy and the fish was mushy, not enjoyable at all. Most of the food went in the bin. Very disappointed 😞
Diane . 2024-07-12
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Ordered 3 times at present first order poor spoke to them about it I was compensated for it next 2 orders exeptional, in every way portion size, cooked perfectly and good quality fish. I thought what I got for my money was fantastic value
Michael Tempest . 2024-07-05
MORE AT Google
Stopped here on our way down the A1. Didn’t disappoint. Lovely owners and the service was good. Huge portions and the curry sauce was next level!
Kate Poole . 2024-06-15
MORE AT Google
Awful out of date food .. since looking at other peoples reviews noticed they have dealt with the same problems as we had, smelly, discoloured, greasy, soggy fish... chips arrived open as if someone had been eating them, the smell was that bad coming off the food we had to pick it all up and throw it all in the bin.. I was extremely embarrassed if I served anyone food like that, I would never leave my home again I'd be so embarrassed.... disgusted
Jade . 2024-06-10
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would give zero if I could . Talk about losing your appetite. *fish soggy and discoloured looks days old and smells awful * chips arrived open as if someone had been eating them before they arrived * nuggets smell off . soggy and like the rest of the food extremely undercooked .. photos show what it looked like on arrival
Melanie . 2024-06-09
MORE AT Google
fish was really plenty for medium size with chips ,really enjoyed the food .
Patsy . 2024-06-04
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was late and cold, kids were devastated
Stuart . 2024-05-23
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Ordered on a Monday as our usual place (Wellies) was closed. The food was delivered late - but that can happen so that's fine. However, it was also lukewarm and dry. The fish was overcooked too. If that wasn't bad enough, we paid £3.25 for a bottle of vinegar and ordered Tartare sauce. What we got was a handful of vinegar sachets and Mayonnaise! I'm sorry but if you don't have what we ordered and paid for, I'd have expected a phone call ASKING us if we'd like a subsititute. If you don't know the difference between mayonnaise and tartare sauce you really shouldn't be doing this. Very poor service, poor food.
Brett Dixon . 2024-05-13
MORE AT Google
Very good chips hot, crispy and potatoey. Had a veggie sausage batterer which was very nice. Owner extremely friendly and enjoyed being there whilst waiting for food, I’ll definitely be back. Worked in chippys before and this is amazing.
Emily Griggs . 2024-05-04
MORE AT Google
I enjoyed every bite. Fish was fresh & crispy and for the chips really nice..crispy on the outside and nice and soft in the inside. Delivery Guy nice and friendly :) will be ordering again 😇
natasha . 2024-04-30
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Great food - huge portions! Delivery on schedule too.
Susan . 2024-04-28
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Food ready on time, cooked to order so was delicious
Stephen . 2024-03-31
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Absolutely amazing. Fantastic value for money and top notch quality
Susan . 2024-03-28
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Waited an hour for old cold, dry food. What happened to this place food used to be great :( real shame
Thebearwitch Pr0ject . 2024-03-19
MORE AT Google
Awful food what a waste £14 chips dry old. Sausage in batter burnt old clearly foul sh….t
Ashley . 2024-03-19
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Last time I visited, it wasn’t that good. But decided to just buy 3 puka pies this time around, thought what could go wrong as they only really have to heat them up. I’m going to avoid this place like the plague. Pie(s) x3 of different flavours were bad. It’s under new management so I have been told, they obviously have no idea. Pretty certain that they wasn’t cook fresh (one the same day) . If you don’t sell it within a certain time frame, please dispose of it and cook fresh. Has to be one of the worst experiences of a takeaway that I have had. NEVER GOING BACK, should have learnt from the last time.
jason c . 2024-03-14
MORE AT TripAdvisor
great food, always a little sceptical when ordering fish and chips for delivery. however arrived piping hot and lovely fish. the delivery was slow, but that seems to be because of limited drivers.
Jakob . 2024-03-12
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Delivery was half an hour late. Kids were starving. Nobody answering the phone.
Tom Sowerby . 2024-03-10
MORE AT Google
Had the fish and chips and it was delicious!!!! New owners are doing an excellent job. Very friendly and great service!
Mimi Comer . 2024-03-07
MORE AT Google
Delicious fish & chips Really lovely flavoursome curry sauce V friendly service too Highly recommend 🌟🌟🌟🌟🌟 Give it a try
Ruth . 2024-03-01
MORE AT TripAdvisor
The delivery driver was nice and everything, but that doesn’t make up for the pisspoor quality of food, the fish was overfried and the chips were drier than the Sahara desert, and the curry sauce was cold, who wants cold curry? I only gave this place a try because my main chippy only delivers at 4pm (I ordered at 11:25 so it should all be fresh realistically) worst mistake of my life, don’t think I’ll give this place a try again.
Tyler-James . 2024-02-29
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Food arrived after 1 hr and 14 minutes items missing from the order although I checked and it also had it on the receipt
Olivia . 2024-02-28
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Lovely fish and chips Cooked fresh to order, the curry sauce was excellent
Andrew Howard . 2024-02-25
MORE AT Google
Huge piece of cod plenty of chips, cooked fresh, very tasty 😋. Lovely staff, don't be put off by the look of the place, it's a work in progress, would definitely go back.
Beverly maclellan . 2024-02-24
MORE AT Google
Desperately needed to feed hungry children on the way home. Staff couldn't have been more helpful making a big table for us all to sit together and accommodating all our requests. Food is all cooked fresh and is fantastic. Highly recommend.
Lisa Edwards . 2024-02-23
MORE AT Google
Absolutely delicious! The fish was perfectly crispy on the outside and tender on the inside, and the chips were divine. A true five-star meal! Large meal was enough for two person easily.
Ostap . 2024-02-18
MORE AT Google
This place is better than Harry Ramsdens Always a warm welcome and friendly, efficient service. Fish and chips cooked to perfection.
Merv S . 2024-02-11
MORE AT TripAdvisor
Great chips as always, fish was nice too! Some sort of indication on the boxes would have been useful though, H for haddock for example, but we figured it out.
Benjamin . 2024-02-09
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Tasty food great service and good for price really happy
Gee . 2024-02-08
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The chips were a bit old (I placed my order quite late) but this fish was excelent.
Stephen . 2024-02-05
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We were greeted warmly despite being late on a Saturday night. Our fish and chips was freshly cooked and looked delicious when delivered to our table. It proved to be as tasty as it looked. Despite being on his own, the chef and manager looked after us very well and ensured we enjoyed our meal. Thank you! We understand he has plans to improve the decor and the atmosphere of the restaurant. That will certainly add the finishing touch.
Annette Callow . 2024-02-03
MORE AT Google
First time getting food from here since its been taken over. The owners are lovely and friendly. The food was cooked to order, the large cod is large and easily fed 2 of us. All the food was delicious, thank you. Will definitely be back.
Paula Toulson . 2024-02-03
MORE AT Google
absolutely spot on delivered to me it a truck stop food was so good and nice easy driver
david . 2024-01-30
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The food was soggy and overfried. The courier was very nice though!
Katherine . 2024-01-19
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Good communication to check the order. Good quality food and quick delivery. Easy to track delivery using the map too. Thank you!
Joanna . 2024-01-14
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Everything ok bar pie which was stone cold and undercooked
Alison . 2024-01-07
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Thanks for taking our order online and not even bothering to deliver it , also Thanks for lying when we spoke to you about it being on the way after a 2 and half hour waiting ... awful service unfortunately couldn't give you no stars...don't take a order if you're busy and can't fulfill it ...quite simple really
Ian Warne . 2024-01-06
MORE AT Google
Chips came cold and over cooked , next to no batter on the sandwich rather disappointed in all fairness
Lauren . 2023-12-31
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The chips were burnt and the sausage wasn't cooked properly
Neil . 2023-12-29
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Food was excellent arrived hot and delivered early would highly recommend.
William . 2023-12-18
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Poor customer service rude, poor food, very overpriced.
Jamie . 2023-12-15
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The man working on the till was very polite and let me try a chip before to see if they were good for me , he even threw extra chips Aswell as a battered sausage for free. Amazing service and probably the best place in town to get fish and chips from. Very pleased
Josh Ward . 2023-12-15
MORE AT Google
The fish tasted refried, the chips and peas were very nice though. Utterly disappointed
Lou . 2023-11-28
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The food was excellent and good size portions. Delivery on time and friendly delivery man.
Jane . 2023-11-10
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Had a very poor meal there last night. Waited 30 mins although shop was practically empty. We ordered cod & chips. Peas & curry sauce. Fish was over cooked & still had skin on which I hate. Curry & peas we had to take back as they were cold. Lady told us she had plated them up too early! When I mentioned the fact that the fish had skin on she told me sorry & that it was haddock & not cod!! It was not a good experience & we will not be back. Young girl who took our order was lovely but dressed in pyjamas & slippers - maybe not a great vibe.
Wendy Williamson . 2023-11-10
MORE AT Google
Good food. Friendly owner. Altogether very good. Family run business. Service with a smile
PAUL . 2023-11-03
MORE AT Google
My first time using this app and this restaurant. The delivery time was much later than requested and the wrong children’s meal was sent. As a positive, the fish was delicious from here.
Faye . 2023-10-31
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Ordered food for my kids for the first time from here, received the wrong order. Just tried calling to tell them I had the wrong order and I was argued with. Won’t be ordering from here again. Rude. 0*🙂🙂🙂
Seanie . 2023-10-29
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On the way to skegvegas our holiday starts at this chippy, even our kids opt to eat here instead of Maccy D's, this should tell you something!... Have to wait but worth it, batter crispy, amazing chips n curry sauce, and use their own secret recipe vinegar. Friendly family run business. Congrats on 11+ results family.
carl paul . 2023-10-16
MORE AT Google
Minimum order £40 for evening delivery.
Richard Parkinson . 2023-10-14
MORE AT Google
Lovely friendly staff good hot tasty chips and the best mushy peas I've tasted in a long time I highly recommend Neptune fish and chips
andrea fletcher . 2023-10-09
MORE AT Google
Lovely food once again. Excellent chippy.
Michelle . 2023-10-06
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Unacceptable delivery service. Order placed at 13:20 and arrived at 14:40 this was due to not have a delivery driver on hand and having to wait for a JustEat driver to be assigned to the order. Should not advertise as a delivery service if you do not have an in-house delivery driver. Was unable to collect order from store without cancelling justeat order and was unable to cancel justeat order. Waiting 1 hour and 20 minutes for a bag of chips is not acceptable. Disappointing will not be ordering delivery from here again.
Faye . 2023-10-01
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The owner asked me to let him know how the food was, well it was tasty! Nice chips, fish was fresh and the curry sauce is a cut above! Well done, especially as everything was cooked fresh to order (maybe because it was Sunday evening). Will come back.
Benjamin Groom . 2023-10-01
MORE AT Google
Tried these when got fed up of pale undercooked chips from my regular chippy. These are now my go-to, chips are always a nice dark golden colour, the curry sauce is nice and fruity, mushy peas are not as watery as others. The fish, wow the fish, the large haddock had to be folded to get it in the box. If you haven't yet, try them , you'll be glad you did
james . 2023-09-28
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Beautiful piece of cod, generous portion size. Delicious burgers. Arrived pipping hot and in good time .Thank you .
Jane . 2023-09-27
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Lovely people running the place, very friendly. The fish is fantastic, and the chips are even better.
Bazoona . 2023-09-10
MORE AT Google
Only got one sausage not two 🤯🤯
Helen . 2023-09-07
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Food was cold and items missing. Tried calling the restaurant but no answer.
Mick . 2023-09-05
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Amazing food. Ordered for 6 of us. Chips were the best we’ve had in a long time. All freshly cooked and while we were waiting were given complimentary chips and some curry sauce. Shame we live down south ( knocks spots of our local chippy) and only up this way a few times a year. Will definitely return.
Wendie Littlejohn . 2023-09-02
MORE AT Google
Ordered a normal portion of chips from here, the portion size we ordered was smaller than we expected, it was only enough to feed say 1.5 people when there was 3 adults sharing between.
Joshua Czarnecki . 2023-08-28
MORE AT Google
Dropped in on Sunday at 2pm and the new owner was alone but still engaged with us and got our orders in good time, freshly cooked. Our 7 year old asked for the recipe to the homemade curry sauce and loved his cod and chips.
Norman Boyd . 2023-08-27
MORE AT Google
Lovely chip, yummy pea, tasty chicken burger and amazing veggie sticks. Very pleased
natalie . 2023-08-26
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Superb, group of 9 of us enjoyed our meal and service.
Alan Hollows . 2023-08-19
MORE AT Google
I’ve been twice and it was incredibly welcoming, the portions were very generous for a great price and i can assure that the owner looks after his customers with great pride!!!
Adz Khan . 2023-08-19
MORE AT Google
Order was very late and arrived cold. Wouldn’t have again. Didn’t have a large order two burgers sausage and a fish cake
Jack . 2023-08-18
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Burger not cooked, may aswell still been eating grass in the field, serving food like that could make people really ill and all they can do is say "we will make again" what makes them think we want it again, I want money back and I'm going else where
mark rickett . 2023-08-17
MORE AT Google
Waited two hours for our meal, the vegan chicken burger turned out to be just a veggie burger so if ur vegan be aware. This is the second time we have had to wait over two hours so definitely not going there again
Rachel . 2023-08-14
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Ordered for the first time tonight, food was amazing
Sarah Harlock . 2023-08-14
MORE AT Google
Apparently just taken over as a family business. Excellent food service and atmosphere. We were a party of 9 and they did brilliantly to accommodate us. We will certainly be visiting again. Good luck on your new venture.
Vickie Hollows . 2023-08-14
MORE AT Google
Best fish n chips of the county, guaranteed. Suitable prices for everyone, with professional and kind service from the owners. Came in on my way to the north, i will come back.
Calvin Watterson . 2023-08-11
MORE AT Google
Generous portions. Piping hot. And the chips were a lovely dark colour, much better than the anaemic looking ones from other chippy's! Would order again, and hope it's as good the second time 👍
Michelle . 2023-08-11
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Ordered a delivery, told it would take 30 minutes, it actually took nearly 2 hours, when the food arrived it was cold, chips looked like they had been refried many times. The lettuce in the chicken burger was brown, the beef burger had cheese and was vegan. The jumbo cod was actually more an extra small, and more batter than fish, and what about the kebab's? Well if they were large my partner is hung like a donkey! I would recommend going to the Golden Fry.
Clare Lewington . 2023-08-10
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The expected time for arrival was changed three times, food was received nearly 2 hours after ordering.
Mia . 2023-08-07
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Lovely fish. Clean surroundings. Friendly obliging service. Good value too. Would recommend
Susan Hainsworth . 2023-08-06
MORE AT Google
Great for casual family night out. Excellent fish and chips. Two sampled sweet, very good. Friendly and attentive service.
susan_hainsworth33 . 2023-08-05
MORE AT TripAdvisor
Overcooked, not what I expected, got 2 chicken leg and thigh, instead of half chicken I ordered
Steve . 2023-08-01
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food was not enjoyable in the slightest. cold, stale and gloopy. and my time for delivery kept getting pushed back too.
Emma . 2023-07-23
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First time in here today. I couldn't have been made more welcome. The owner is a real gentleman, the food was excellent and extremely well priced for such a large, high quality, portion. I watched and listened to him look after an elderly customer who was waiting on a taxi. Old school customer service at its best, and a real credit to himself.
G S . 2023-07-21
MORE AT Google
The chips taste watery and the dinner meat lacked full flavour and the chicken was too bland.
Dylan . 2023-07-21
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Food missing chips soggy and greesy. Potatoe fritter soaked in greese Luke warm.they did say they will refund missing food. . Got food from the shop before and was OK then ,but this was yuk
lewis . 2023-07-14
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Just bought a portion of chips to takeaway and they are so hard and overcooked it's like eating a packet of crisps, will not visit again , chip in bin outside.
Keith Wiblin . 2023-07-06
MORE AT Google
Friendly staff , excellent food freshly cooked fish . Recommended 5*
Chris Morrisroe . 2023-07-04
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Excellent food, delivered quickly
Eric . 2023-07-01
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Freshly cooked to order. Golden crispy batter, light & fluffy, fish perfect. Chips, golden, plenty of them. Very very delicious. We'll definitely be back soon..
Rene Stuart . 2023-07-01
MORE AT Google
Best fish and chips I have tasted in a long time. Even better than Harry Ramsdens.
Merv Squires . 2023-06-30
MORE AT Google
Always so friendly, its a pleasure to walk in there. And the food is always top notch. One of the best chippies I've known
Dave . 2023-06-28
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Fish was excellent but the chips were stale, so they weren't eaten , not sure whether I'd order from there again
Terri . 2023-06-18
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Great food. The owner is vegan so has plenty of options and caters well to dietary needs.
Tinnino Mole . 2023-06-17
MORE AT Google
These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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397 Opinions
love to visit this fish and chip shop, their service is amazing and so is the food. There is a range of different options on the menu not just fish and chips which gives every member of the family more than one option on what they would like to eat. I would recommend this fish and chips shop to anyone who is thinking of visiting.
173 Opinions
Usually amazing food, never had a bad meal in years. Tonight the battered mushrooms were hard and uncooked with soggy batter, beans were stone cold and had to be microwaved after a 4 min drive home. Very small portion of chips. Usually enough to feed two of us but barely enough for one. Hopefully just a one off.
159 Opinions
Lovely people who work here, I'm not keen on the batter, it's just not crispy, I'll keep popping in to see if they change the recipe, good variety in the menu