Waterlily Restaurant in Mansfield

Portion sizes 5 and delivery/driver 5* however I felt slightly disappointed with the food. I ordered garlic rice which wasn’t garlicy at all, neither was the naan. Onion bhajis tasted like they’d been fried then left a while, fried and left a while, then fried again. I ended up leaving majority of my meal and feeling as hungry as I was before:( sorry

OMG was pleasantly surprised, lovely seating area on arrival where you can purchase a drink whilst waiting for friends. staff were attentive and the atmosphere was great, DJ playing some top tunes. Food was excellent and again the staff were very knowledgeable about gluten and dairy free items. would recommend and be back.

The mixed grill was burnt. My partner couldn't eat it. Chips cold. Nan cold. Mine wasnt has bad not worth the money at all especially the mixed grill at £17

Higher prices, less food, 3 chunks of chicken in a curry that along with rice and naan costs over £20 is a bit ridiculous

Nice food but overall but only 5 pieces of chicken in a £15 dish was shocking.

Ordered online, pretty much picked it up straight away, great service polite staff amazing food looks amazing inside

Driver phoned as couldn’t find our house polite and prompt delivery thank you

ordered a chicken korahi it came with 1 piece of red and green pepper, 4 pieces of chicken and about 20 slices of onion. the bonus was some sort of thin plastic wrapping.

Not suitable for the asian palette...

All the staff's were very friendly and professional . The food is delicious and freshly made just home.

Food was cold, had to heat it up. Shame really as it was nice.

Superb all round. Fantastic place for a meal out. Definitely recommended

Great place for teens birthday diner. Staff could not do enough to make sure meal was special for teen

Great food will order it again

When searching for an Indian cuisine restaurant on Google for a birthday dinner, we came across Water Lily. I reserved a table for a Monday evening, and from the moment we arrived, the place exuded a warm and welcoming vibe—from the exterior lighting to the cozy ambience inside. Upon arrival, we were greeted warmly and seated in the lounge, where our drinks order was taken before we were led to our table. Our usual cocktails—Sex on the Beach, Long Island Iced Tea, and Pina Colada—along with a beer, were served promptly, followed by our starters order. To our surprise, the starters arrived quickly, and our main course order was taken shortly after. The restaurant boasts a stunning lakeside view, elegant antique dim-hanging lights, and unique color-changing table lamps, which, along with the well-arranged seating, and light music created a beautiful setting. With both ground and upper floors, the place can accommodate large crowds, and we were informed that they host belly dance performances on weekends. For starters, we ordered Chicken Tikka, Amritsari Fish, King Prawn Puri, and Garlic Mushroom—each dish was absolutely delicious. Though we were already quite full, we couldn't resist ordering more. We went for Lamb Vindaloo, Chicken Mirchi Raja Naga, and Garlic Naan. When the menu says "spicy," they truly mean it! The fiery heat, the tingling tongue, and the bold flavors left an unforgettable impression. It was, without a doubt, some of the best Indian food I’ve had in a long time. The staff was incredibly courteous, and the customer service was exceptional. If you're a fan of Indian cuisine, this restaurant is a must-visit, and I can’t wait to return! Highly recommended!

Kelsie was a bloody gem absolutely amazing service, deserves all of her tip but silly me had no cash so Kelsie we <3 you. Good luck in ya GCSE’s. If ur Kelsie’s boss raise her wage to £100 an hour you’ve got a GEM.

beautiful food apart from being 10 min late

Definitely the best Indian In Mansfield. Great food & staff Would highly recommend to everyone!

Great food great service friendly staff

Again this Indian is the best quality the best price the best customer service best delivery service.. the stamps you get every time you order go to a big saving and then another 20%+ after that it’s just brilliant.. the food is outstanding proportion size are great the taste quality literally everything is amazing.. I’m a massive fan of Indian food iv tried most in Mansfield and the surrounding areas, but this one by far for everything iv said above is the best ! It’s a pleasure every time 5⭐️

Came with family 7 of us. Absolutely brilliant food and fantastic service. Really made an effort to make sure everything was perfect.

Enjoyed a lovely meal here on Monday. Food was delicious, staff were friendly and attentive. The best Indian food I’ve eaten in a long time. Will definitely be back and would highly recommend.

Great good, fast delivery. Very happy

Ordered takeaway, arrived quickly almost within the hour food was lovely but I think they delivered the wrong curry. Chicken makhani specifically selected hot but came very light in colour creamy taste and with spinach in zero heat but it was flavour full. Partner had lamb tandoori, more heat than the makhani but again tasty lamb plenty of it. Bhaji, nan all good poppadoms slightly stale but the pickles n onion salad tasted fresh

Beautiful place...lovley service. I was so impressed by it all.

The food was amazing and the service was attentive. We had a great night here and the baileys on the house at the end was a nice touch! We will definitely be back and would 100% recommend!

Absolutely delicious food! Packaged great and good portion size! Will definitely be ordering again! Thank you!

Had a great dinner from here whilst visiting from London, just a shame we can’t have it again and again! So beautiful inside and the food was spectacular. Really big portions and very tasty. Such a good price for amazing food! Definitely recommend

PICKLE TRAY!! PICKLE TRAY!! I've been to Waterlily twice now and the food has been fantastic, and the staff have been wonderful. The only issue I have is that both occasions have been on a Saturday. Now, I'm in my mid 40s so this is a purely a curmudgeonly middle aged man issue, because as much as I enjoyed the food and the service, I did not enjoy the experience overall for one reason; the volume! Turns out there's a DJ every Saturday and the music is so loud that you can't hear anything. You can't talk to the people you're there with, and it made getting orders in, and the dishes themselves, an incredibly stressful time. I do plan on coming back in the week when it's quieter as I did really enjoy the food and the service, but if I ever get invited there on a Saturday again then it's a no from me!

Went out for a Birthday meal and it was our first visit. It was quiet but the staff were super friendly and the food was excellent. Best indian meal I've had in a long time. The owner was also chef for the evening and we had a nice chat with him. We will be back!

Extremely nice food, great service. I will definitely be coming back.

The masala is mealy, the texture of it is incredibly thick and grainy. This is not the texture of a tikka masala.

I went last night with my family the food was something else as always, DJ had amazing music and all the staff are lovely!!

Lovely starter, good service Nice atmosphere with a dj

plenty of meat, however both curries were very dry with not much sauce.

Said it was ready then took a further 40 minutes to bring it out

One of my favourite Indians!!! Excellent food!

Chips were cold and told its hit and miss for chips with how far I live from the store even though we are within the delivery radius. Nann breads cold also. Not impressed on this occasion

Food was ok but the order took forever to arrive, they offered no explanation or apology. Won't use again.

Food was lovely delivery over an hour late

Best tasting Indian I’ve had for a long time. Definitely be ordering again

We booked a table for 17 people, weeks ago and were seated upstairs. After about 30 minutes, someone took our drinks order. A while later, some of the drinks arrived, but not all of them. We asked a member of staff about the missing drinks not once, but seven times, having to explain that they had not arrived. Eventually, we received the poppadoms and chutneys, which would likely have been enough for a table of ten not seventeen, but there weren't enough poppadoms for everyone, so we had to wait again. We continued to wait on our drink order, and at that point, it had been 1 hour and 15 minutes since we were seated. Finally, the drinks and the extra papadums arrived. Surely it's going to get better – Absolutely NOT. I ordered a second drink and had to wait another 30 minutes. When they came to ask us if we wanted our curry to be mild, medium, or hot, we mentioned that this information had already been emailed to them over a week ago. They went away with that information, and when we requested to see a menu, we were told that it had already been sent to us and that we should have pre-ordered. Apparently, this was communicated over the phone. One of the diners stated that she had not been informed about this pre-order requirement, otherwise we would of collected this information and sent it to the restaurant prior to the night. The manager essentially told her in front of everyone that she was lying. I asked, if this pre order had not been received then why hadn’t you chased it up, their response was that’s not our job to do that. We had our hot plates placed in front of us, but by the time our food arrived, the plates were cold. Essentially, we were served a curry without knowing what it was. I asked one of the staff members what type of curry it was, and his response was simply, "A mild curry." I replied that I understood it was mild, but I wanted to know what kind of curry it was, and he was unsure. None of us knew what curry we were eating. The same went for the naan bread and rice, which were just placed in front of us without any explanation of the flavours. At this point, two of the diners still hadn’t received their meals. When we inquired about it, we were told that everything was out. Clearly, that wasn't true since there were two people sitting there without their curries. Thirty minutes later, their curries arrived just as we were all finishing, their now rice and naan bread was cold. One of the diners remarked, "You'll be taking those two curries off the bill, right?" The staff member responded yes of course. However, when the bill came, those two late curries were still charged. We questioned this with the person who had initially said they would be removed from the bill, and he claimed he hadn’t confirmed that. We then spoke to the manager to address both the bill and our overall experience. Unfortunately, he was very dismissive of our concerns. In the end, when I expressed my concerns, he told me that he didn’t need to deal with me or talk to me. The way he spoke to me and the other diners was diabolical and an absolute embarrassment. The staff seemed to have no idea what they were doing. The manager needs to improve his management skills because being argumentative with customers who are paying £700 is unacceptable. I've noticed from your recent reviews that we are not the only ones who have experienced this level of service. The fact that you do not respond to feedback online, shows that you do not care about your restaurant's reputation. Here’s a suggestion: Train your staff properly, be more organised, avoid having managers who have a negative attitude and argue with paying customers. By doing this, you may receive better reviews and attract more returning customers. Overall, we encountered poor food, inadequate service and rude management.

Really nice food staff very welcoming and pleasant

Been here a few times always nice, But after a Saturday night experience not very good. We arrived at 8.15 table booked for 8.30 stood waiting about no one on meet and greet desk asked 4 different staff what we do.. Finally got sat down about 9ish so half hour late took a while for someone to come over and take order and then after all that got food about 9.45 and the food was cold. Couldn’t be bothered to say as we’d already waited a while and was very hungry and getting on a bit with time. Disappointed as this is usually very nice. I think they need more staff or organisation on a sat night.

Stone cold food. Chips absolutely terrible naan was not what we ordered. Would not have delivered again

Poor communication. Tried to call the restaurant several times and got answer phone (left a message) and then other times it just rang and rang!! This can’t be right!! How do they accept bookings if they don’t answer the phone??? We won’t ever use them again.

Ordered takeaway chicken korma the chicken was awful it looked pink had bloody veins in it and weird red dots we won’t be eating there again

All food was cold, mixed kebab was incredibly small for £7.10, “butter chicken” was very bland tasted like and looked like a korma. Only 4 pieces of chicken in the Tikka Masala. It’s a shame as lovely food if you eat in restaurant.

Excellent meal well worth the money, will be coming again.

Service and food was amazing, speedy service and all in all a great experience. Came on a Friday evening so we were a bit disappointed about there being a DJ blasting music throughout the rest but other than that it was amazing.

Beautiful meal, well worth the money. Would definitely recommend.

Food was like and it was cold and we received it

It came late but was ordered before they opened . Food was great Extra poppadom's and onion salad . Food was great and you get a free bag .Still 5 stars

always order from here for Indian for over 10 years .tonights curry was hotter than normal.was making mouth very much on fire .and the chicken in the tikka masala was very much over cooked .still eaten ,but spoilt with the hotness of it all

Excellent food - highly recommended!

We thoroughly enjoyed our meal at the Waterlily. The venue was lovely and clean, the food was delicious and the staff were very friendly. I would definitely recommend this restaurant.

Outstanding food every single time , perfectly presented and every mouthful delicious! I’m salivating just thinking about it!! I could eat here everyday!! 5*****

We had a fantastic time here. The food was superb, the best Indian we have had in a very long time. The staff were extremely friendly and very helpful in recommending the dishes. We shall certainly visit again.

Popped here after hearing mixed reviews. Went for a meal on a weekend. All the food was delicious & service was attentive.

The food was incredibly tasty, with generous portion sizes and served nice and hot. Delivery was perfectly on time, and the delivery lady was so lovely and friendly. Every dish we ordered was well-prepared and delicious. Would definitely order again—thank you, WaterLily Indian Restaurant!

My partner and I came here for our anniversary. The vibes are always so nice, the food was delicious (it was my partner's first time eating there and he really liked everything too). Our server, Jay, was fantastic. I'm pretty sure he's served me before too, but he's great, so helpful and friendly. He also took a lovely picture of us for the evening. Thank you so much Jay for making our evening even more lovely 🥰

Yeh drivers do need to look for the address more as past 3 times I’ve had to go out to find then when I’m paying to get it delivered here

Excelent resturant, the food is outstanding. Deffo a must visit for anyone looking to eat out in Mansfield.

There were a group of 8 of us who visited to celebrate a birthday last week! The food was lovely! Lots to choose from. The decor and atmosphere were great.

this is the best Indian I've ever had the food is banging and the cocktail and mocktail very nice I will come again thank you

it takes a lot for me to review a poor review however this place is the worst indian in mansfield please AVOID. rats everywhere outside and near the kitchen, the staff are so rude (the only nice staff were the young english girls) and looked down their nose at us.

honestly i’m disgusted, first of all the food was awful and the plates and cutlery were filthy. hands down the worst indian i’ve ever had. the only good thing i have to say about this place is the service i received from the young english girls, they went above and beyond!! the way the older staff spoke to them was vile, shouting and belittling them in front of customers, i’ve never seen anything like it!!! AVOID AT ALL COSTS

Great little tucked away restaurant. Would definitely go again!

beautiful food, best we have tasted for a long time

There was an item missing from the order tonight but a quick phone call and the missing item was immediately sent out with many apologies. Excellent service as usual guys, thanks. Be back soon. 😎

First time I’ve ordered online and first Indian takeaway. Absolutely delicious and will definitely order again

Meal was cold, naan burnt, chicken madras taste like beef

Amazing place. There was a mistake with our take away and rectified straight away

Excellent from start to finish.

I specifically set a delivery time as not everyone would be in. delivery was over 20 minutes early so food was cold gir 1 person

As always this place is the best . And if you have to ring the restaurant for any reason the people are so polite and helpful. 5stars for me again thankyou

The butter chicken wasn’t the best I’ve had

Excellent. Great customer service and the food was unreal 🤌🏻

Food was fantastic and arrived early. Thank you

Great service for our friend’s special birthday, our table was decorated with confetti and they put a pyrotechnic in the cake which was a nice touch. The food was delicious and the service was very attentive. Thank you

I hate to be negative with this place because normally it’s extremely good. But tonight wasn’t good at all. Well over 2 hours for delivery and the food was very oily and needed re heating . I’m only being honest. Like I said 9/10 its stunning food and great service all round. I tried to contact the restaurant several times to cancel because it was just too late but couldn’t get through.i know next time will be a better experience.

Valentines night , food great , service from Isabella and especially Roberta , excellent ….speed of food poor … 1 hour 40 mins for main course … tables who came in an hour after we did got the mains before us … after asking where our food was I was patronised by a male owner telling me I was wrong … if is wasn’t for the fact that I had injected insulin ( as I am diabetic) to be able to eat … we would have walked out …. Pity the owner hasn’t got the customer service skills that Roberta and Isabella have . Poor service at Christmas , came this time to give them another chance … to be let down

when called restaurant first couldn't find my order then lied said it was out for delivery. 40 mins later turns up barely hot

Was luke warm, very little meat and the meat you did get was chewy and fatty. The korma was also extremely sweet. Will not go there again.

never arrived i would never order from here again they don't even answer the phone when calling to see where it is tell me times but don't even arrive asking for my money back not holding my breath

Went tonight for family valentines meal with our 2 children and was so disappointed 😕 we waited over 2 hours for our mains! Got there at 6pm ordered drinks, was given no menu until about 15 minutes later. Ordered drinks and food, had to chase my husbands drink as i had nearly finished mine by time his came. Had poppadoms shortly after we arrived but after we kept asking how long mains was going to be as kids were getting tired and after saying we were leaving as not waiting anymore for food it came out after 8pm! we had gone past being hungry for mains. The food wasn’t great, nan all burnt. Husband paid bill and realized after he had paid they hadnt took deposit off so he had to go back in. I have been going here years and its always been lovely. I think it was just too overbooked and was struggling with all people in restaurant and online orders.

I have read such great reviews and was looking forward to trying Waterlily for Indian food. The driver handed me my bag and I was impressed by the packaging. I wondered if it would be warm by how airy and open it looked. I know it’s Valentine’s Day and probably busy, but my Tarka Dal main was the same size as my sides and all of them were the small containers and were half, to just over half full. I looked for a second Tarka dal container! I was so gutted. The dishes were watery. Taste was okay

Longest time ive had to wait for a takeaway absolutely terrible

Very late. No apology, no explanation. Food is mostly cold. Ordered just after 5pm so not the busiest part of the night. Given the amount of curry houses around these parts I certainly won't be spending any money here again.

The food was freezing, the chips were soggy and it was an hour late the lamb was tough it went in the bin

Absolutely lovely meal will definatley be ordering again .

Apart from my wife receiving a korma instead of a butter chicken it was nice and delivery was early. Perhaps next time just double check the order.

really can't rate this place highly enough ! super quality food. Will order again that says it all.

The WORST food I’ve ever had from a takeaway! It was cold, bland, tasted of dry paste and no actual flavour, the tikka sauce was just like tomato puree! Samosas were soggy, only thing edible was poppadoms and mango chutney. Never again

Food was very dissapointing, lacked in flavour.

Jalfrezi chicken - good but to spice for me. Saag aloo very good. Nan bread could be better.

perfect service and perfect food 👌🏾

Lovely food and lovely service lovely surroundings x

cold food, chips soggy, meat was very fatty...naan bread wet and bland. 35 minutes late to top it off

Very good food and nice place to visit