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4.5

Based on 155 opinions finded in 1 websites

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Nº 145 in 699 in Medway

CUSTOMERS TALK ABOUT DISHES WITH..cookedchicken
Score
OpinionsNoteGoogle1554.5

comment_iconOpinions

Yeah all ok. Can't complain, only go here on the odd occasion, no particular reason just don't eat many takeaways, food is always good though.

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michael townsend . 2024-08-31

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Absolutely amazing front of house and most certainly amazing chefs, generous portions and the food is just 10/10

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Riedwan Khan . 2024-08-23

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Great food, great service, highly recommend!

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Lewis Beaty . 2024-06-10

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Good size and standard of portion's when all other Chinese restaurants locally have dropped their standards.

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Tony Restell . 2024-05-11

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The food had no taste/seasoning at all, especially the rice. Was fresh and seemed clean, but I feel ripped off as it was not enjoyable. They dont do delivery either which is not convenient.

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L . 2024-04-15

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Pork balls were a bit chewy but the chicken wings were 👌

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William McQuillan . 2024-03-14

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Really gone down hill . Rice was disgusting tasted like it had been cooked in dirty oil decided to have another go as never had this problem before . Was lovely . Satay sauce is on point thank you

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Kelly Webb . 2024-03-14

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Very tasty king prawn and cashew nuts, beef chow mein and sweet and sour chicken balls, but the egg fried rice had virtually no egg in it, so that's why it's 4 stars rather than 5. Update: Several visits later... Mushroom fried rice very good, and has become our preferred rice. Further update: still good food, and very good customer service.

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Adrian Tribe . 2024-02-10

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Great food, portion sizes are generous. Staff are friendly and helpful. Always quick collection, much better than golden wok

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Paul D . 2024-02-01

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First time and probably the last. Chowmein was ok . Sweet and sour chicken balls the actual balls were great but sauce was tasteless but I only live 2 minutes away and when got it home was cold which was very disappointing as I’d waited 25 minutes to be cooked.

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Spencer Vidler . 2023-11-10

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This used to be the best take away in my locality. Sadly I cant say it still is. I had spicy vrg noodles. They were spicy, but other than that they were tasteless!

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K B . 2023-11-04

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The food here is great, I have been at Water Lily on two occasions and I enjoyed my food. They do not do delivery, so you have to go physically to get your food. You also cannot dine in.

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Olu O . 2023-10-20

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Beef chowmein had plentiful tender pieces of beef,, tasty. Home made pancake roll, crispy chicken balls with sweet and sour sauce, friendly staff, good prices

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kamala M . 2023-09-01

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First time I've used this takeaway. Staff polite, place clean but for me food tastes like its soaked in burnt oil. Threw food away absolutely awful. Sorry won't be back.

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Lee 9764 . 2023-08-07

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Yesterday was the first time we had ordered take a way for collection very nice people. I had chicken curry, which was ok . The rice , chicken noodles and vegetables spring rolls were lovely. I would like to try other dishes would definitely go again

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Pauline Banks . 2023-03-31

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I'm working down here for a few days. One of the guys on site told me to try this takeaway. Staff are really nice food is cracking. I'll be going back there tomorrow night for more food. I rate this very highly 😁😁😁

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Kevin Blakey . 2023-02-08

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Food was honestly amazing. Give it a solid 9 out of 10. Best chinese in strood

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Nishaan Singh . 2023-01-07

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I visited Water Lily as I was hungry for chow mein and spring rolls, I also thought it’d be a good opportunity to teach my daughter how to use chopsticks. My trip was successful on both counts. The food was absolutely delicious and my daughter took to chopsticks like a duck to water. The staff were lovely and the food was cooked in no time at all. Would definitely visit again if I was in the area!

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Ben Taylor . 2022-12-11

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Excellent well cooked meals, great service on a busy Saturday night

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Simon Clark . 2022-10-17

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Lovely food and very polite service. Great stuff, will definitely use again!

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Tom Sharp . 2022-08-26

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We decided to try the water lily after seeing some great reviews on first glance the shop itself is a bit old and shabby but hey its the food that matters right? After all it's a take away once inside the young lady who took our order with a smile we decided to try the set meal 1 opting for the chicken curry we also had a special chow mein and mixed vegetables with chilli in a black bean sauce all of which were delicious and we couldn't find any fault with our meals it was all fresh and extremely tasty !! I highly recommend trying the water lily....

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Steve Williams . 2022-05-22

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Staff always polite and food always great.

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Roger Hamilton . 2022-02-01

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Always a polite welcome excellent service good quality food never any complaints staff are friendly and helpful

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Martin Alderman . 2021-12-15

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I'm from Medway but lived away from here for a long time. I'm back in strood and can honestly say this Chinese is the nicest I've had from a takeaway.

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Hannah Chauhan . 2021-10-26

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Great food, polite and efficient service at reasonable prices, very impressive, thank you for a tasty take-away bank holiday meal🤤

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Petra Mönch . 2021-08-30

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Found prices bit expensive food was greasy and bland, charged for 2 sweet and sour only recived one first and last visit im afraid !!

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Zoe Noakes . 2021-08-16

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Great choices on the menu helpful and friendly staff

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Jane Chaplin . 2021-07-30

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Not quite food related but customer service related. My van had a water leak and I ended up stopping outside of the takeaway. I had a bottle of water which they kindly filled up for me and while I was putting that into my van one of the members of staff came out with anther bottle for me. Really helpful and wouldn't have made it the last 25 miles of my journey home without their help. Many many thanks

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Robert Malloch . 2021-07-17

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Most amazing Chinese around. We drive 15 miles to get Chinese from here!

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Kelly Dwyer . 2021-07-13

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Food was so good and the service was super friendly! Would definitely recommend Water Lily to others :)

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Surma Saif . 2021-06-26

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Very expensive by comparison to other Chinese takeaways in the area and was disappointed to find that the containers were not full (chicken Hong Kong style £6.10 and vegetable chow mein £4.90). Average taste but it was at least all freshly cooked.

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S G . 2021-06-25

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First and last visit to water lily food bland meat tough had better meal at Morrisons takeaway section

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Alan Woodman . 2021-05-16

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Lovely freshly cooked food, really vast menu. One of the better takeaways in Strood.

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mike horrocks . 2021-05-14

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Had a take away from the Water Lily. It's the best Chinese take away in Medway

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Paul White . 2021-04-17

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Had my 1st Chinese meal from there yesterday.from the moment I entered their shop was greeted pleasantly, by there staff who are so much lovely people. The meal is the best chinese I have ever tasted, all fresh & beautifully cooked. I will certainly be coming back again. I do recommend anyone who wants a great meal, to come here you wont be disappointed. That's why you thoroughly deserve your 5 stars rating.

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kevin ward . 2021-02-16

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Very busy tonight. Five people only allowed at only one time in the establishment. Well done 😷 Felt very safe.

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Janet Hamilton . 2021-02-13

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Recommend any day food was fantastic

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David Whitehead . 2021-01-31

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Food is always good from here love it!! See you soon

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Ben Gammon-hardaway . 2021-01-16

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Polite, clean and friendly, food lacked a bit of flavour was a bit bland

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Terry Telvis Freeman . 2020-11-29

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Great takeaway, been getting takeaway for 20 years, never a bag meal, friendly service too

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Tracey Hill . 2020-11-26

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I'm not usually one for leaving a bad review but this was by far the worst Chinese takeaway I have eaten. Mushroom rice was bland and under cooked and the rest of our food was greasy. Would recommend ANYWHERE else

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Sean Drury . 2020-08-04

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Great food, excellent friendly service.

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Tony Ling . 2020-02-29

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Never had a bad meal from this place

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james traynor . 2020-02-21

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Absolutely the best around. Had food from other Chinese takeaways but nothing compares. Always the same top quality food and service.

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Jason Parnell . 2020-01-26

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Yum food nice and hot and lots of it people really freindly ,and nothing is to muck bother

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Henry fulker . 2019-10-20

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Amazing food I have coeliac disease and they were amazing at accommodating my dietary needs, can't wait to go back for another meal was my 1st Chinese in 5 years thank you so much

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Natalie Richardson . 2019-10-12

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Love love love the food here best Chinese I have ever tasted wouldn’t go anywhere else even though I live over 10 miles away Such lovely taste to all their dishes highly recommend this family run take away to anyone it’s a must 👌😘💖💙

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D . 2019-09-11

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This is a great family run establishment. The best Chinese takeaway in the local area. The food and service are great. Please try it.

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derek hales . 2019-08-22

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Great tasty food, fast and friendly service

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Claire Cunningham . 2019-08-12

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The best Chinese takeaway in the strood area brilliant flavours and freshly cooked fantastic customer care especially when asking for gluten free .wonderful family run takeaway that has a passion for there food they cook for you .I would score above 5 star because no other Chinese take away comes a y where near the quality water Lilly serves .nick

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nick burton . 2019-06-11

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Love the place, amazing food with friendly staff, always happy to help. Our favourite place so far

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Rachel M . 2019-04-28

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Great food. Been using for the last four years

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John Davis . 2018-11-25

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love this place, best Chinese around

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Kelly Town . 2018-11-02

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Nice food 5 food rating and friendly service with a gluten free guide on menu

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Kitty Pole . 2018-09-29

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The food here is fresh and lovely, I went as I had taken the children to the cinema. The times change on Thursday. The wife is disabled, so I bought her Chinese instead as she does not like burger king. Oh well, never mind, however, the prawn crackers were cracking, 😉. Brilliant food, if you are ever in need of takeaway and are close to Strood, I would highly recommend this takeaway.

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Martin Broom . 2018-08-08

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A great chinesse. They never let you down

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Wendy Myers . 2018-05-26

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Love the place. Great service. Food is amazing. Would totally recommend

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Agnes Kung . 2018-04-22

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Very good food and friendly staff

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Bill Badger . 2018-03-17

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Best Chinese around, very goodfood. usually very quick service.

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Adam Doncaster . 2018-02-18

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Grease not cooked I will not use wster lily again

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Les White . 2017-12-28

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Great food. Goodservice and reasonable prices

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rowena andrada . 2017-12-25

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great take away. friendly staff. good food,

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Theresa Fritter . 2017-11-19

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It looks a bit dated to be honest bit don't let that put you off. The prices are very reasonable, pretty typical i would say but the food is superb and tastes amazing. Decent size portions but it is cooked to perfection and if i was a local (im not) id be using this place everytime i fancied a takeaway. Simply lovely food of you like Chinese.

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Craig Jensen . 2017-11-11

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I'm not a Chinese food fan but this is absolutely superb! Simply delicious....

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Jo Hills . 2017-08-05

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Great food that suffers at peak time due to its success, expect a wait of almost an hour at busy times.

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Ian Hazell . 2017-06-24

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After moving to Strood we was looking for a nice chinese. And now we have found it! Had there duck, chicken balls , crispy seaweed, prawn toast, Chinese curry and absolutely loved it! We have used this place 2 times so far and will not bother trying another one. Well worth the money would 100% reccomend it. Thank you!

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Samantha R . 2017-05-19

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Had a fantastic meal for my parents diamond anniversary 11/5/17 food absolutely fantastic.

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Denise Griffin . 2017-05-12

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Had a lovely takeaway on Saturday food was ready earlier than what they said so the girl phoned us to let us know was absolutely fantastic meal good prices food was hot probably best chinese in strood would highly recommend

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Andrew Gallagher . 2017-05-07

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Great food always hot great service would recommend to friends

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Gina Mcghee . 2017-04-30

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Always great food, service with a smile. Wish they delivered but its good enough to collect. Kung Po ribs are awesome. They also do NHS Discount!

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Ashley Belsey . 2016-09-26

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Yummy food! Friendly staff! Would recommend.

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Natalie Smith . 2016-09-21

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Really liked the food. Friendly staff. Loses a star for lack of delivery.

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andrew bradley . 2016-09-20

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Very delicious food with very welcoming staff. The price is very reasonable. I highly recommend this place to everyone. Best Chinese in the whole world!!

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Trevor Tam . 2016-09-03

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I've been a customer here for years and the quality of the food is consistent and high. Super place. I highly t recommend it.

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Øyvind Valland . 2016-08-20

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All ways good food and friendly service

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hughie wright . 2016-06-20

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Excellent food, great service, one of the best Chinese take aways in medway.

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Danny M . 2016-06-15

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Very friendly staff, the food is always ready when they say and is very good, never had a bad meal, best in the town.

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Trevor Cheal . 2016-04-09

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Always great food....best chinese in area...been using for 10 years

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Adrian Moody . 2016-02-19

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Best Chinese around. Loving the crispy chilli beef and everything else as well, all cooked beautifully and not very greasy unlike some Chinese meals I've had in the past. Have been using waterlily for past 5 years. Only improvement would be if you could order online via Justeat. Home delivery would also be a bonus. Other than that it's pretty much perfect

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Phil Corkery . 2016-01-09

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We have used this Chinese for a few years now, and the food has always been amazing.

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Ziggazagga Sean . 2015-12-31

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