Based on 3.082 opinions finded in 2 websites
Based on 3.082 opinions finded in 2 websites
Opinions
We were seated to a very large group of loud children and adults. When asked to move to a quieter table we were told no. The table continued to be loud. A table behind us got up and moved to a new table in a separate bit because of the noise. I asked again to move and was told no as it they couldn’t justify losing money by only putting 2 people on a 4 person table. There was a total of 4, 2 seater tables available. 6 tables out of the whole restaurant were in use. I was told by the waiter that they had 120 guests booked in and couldn’t move us. Very disappointed.
Victoria S . 2024-04-28
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Wee had a really relaxing quiet evening. Food was good had the Kit Kat desert can recommend. The colleague who served us was Darren. A very friendly guy. Very helpful & professional. Didn’t rush & check that everything was ok. I often meet friends here there’s plenty of party & all the staff are lovely
MurrayE_58 . 2024-04-19
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Great service, arrived 10-15minutes before kitchen shut, staff were very helpful and quick with getting our order in, in time and food and drink arriving in quick time, our waiter hannah R was very helpful, and went out of her wait to make sure we were happy with everything, will certaintly be revisting
Adam S . 2024-04-11
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Went for a spur of the moment Sunday dinner this evening . The restaurant was very busy and the girls worked so hard to keep everyone happy. Jo looked after us and we couldn’t fault her. Great service . I totally recommend the fish and chips. A beautifully cooked peice of fish with light, crisp batter.
Explorer60910476827 . 2024-04-10
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Dont waste your money Service is appealing and the food not the best Waited ages for a drink and the bar closed at 9.30 - we were not informed of this when we booked the table
noelmU4684BR . 2024-04-09
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Always great food and service. Staff always helpful friendly great menu choices and always cooked lovely. Darren a reel credit.
S6766CTmark . 2024-04-08
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We booked breakfast at The Warden for the first time and were very pleased there was lots of choice and Wendy was super friendly and helpful.
Siobhan M . 2024-04-05
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Great food and good value. We come here regularly, for food and drinks. All good value and a good pint of Guinness and pub snacks, we will be back soon.
270aidenm . 2024-04-04
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We ae regular visitors to the Waden Tavern and usually find it very cold in the bar and restaurant, however it was a lovely suprise to enter and be warm. The bar server greeted us as soon as we entered, he was attentive and gave us efficient and pleasant service. We have often found on previous visits that there was a shortage of staff at the bar. We had booked in advance and were taken to our table promptly when we arrived in the restaurant. Our table server was Darren. He was very pleasant and efficient. He ensured that we had our food and drinks promptly and kept checking throughout the meal to ensure that we had everything we needed. A big thank you to Darren. The Chef did pass through the restaurant and asked us how our meal had been. The food..... We ate from the lunch menu, and had 3 courses. We had starters of chicken goujons and they were tasty and well cooked. We asked Darren if we could change the sauce for a spicy one, and he ensured that we had it.... a nice little extra touch. I had the steak, and could not fault it. My Friends had Lasagna and Garlic bread with salad, they said that it was tasty and well cooked. The sweets were all tasty..........could be slightly bigger portions. Overall a much improved atmosphere and experience than on previous visits....well done, we will visit again.
Kathleen R . 2024-03-29
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great meal, excellent value, very pleasant staff. Darren who served us is attentive and extremely obliging- nothing too much trouble- thank you
correyc398 . 2024-03-28
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Not very busy. Nice food and didnt have to wait too long. Great service from Darren, he was very pleasant, chatty and friendly!
Excursion54052023946 . 2024-03-27
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I was here for my mums birthday on a chilled Wednesday and Darren is absolutely phenonemal. He has such a lovely, endearing, kind way about him. The right balance of humour and friendliness. He’s professional, quick, fun and deserves praise. Lizzy is also so friendly, professional and welcoming right from the minute we walked in. They’re a credit to this establishment.
Mark K . 2024-03-27
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Went for Sunday lunch. Darren our server was excellent throughout, attentive and witty. The chef also made an appearance to check how our food was, which was excellent. Roast beef cooked to perfection as we're the roast spuds. Food arrived promptly as did our drinks orders. Will definitely be back at the warden
stuart67t . 2024-03-25
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Poor service, food just about made average. Dirty dishes left on dirty tables for way too long. Coffee absolutely awful. Never going back 🤢
Tracy M . 2024-03-25
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Very nice environment, food was good. Served by Darren who was excellent, great experience overall would come again!!
Lucy L . 2024-03-16
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I had a lovely Mother’s Day meal at the Warden. Darren’s service was amazing!! He was always attentive to make sure that we were okay and whether we needed any extra drinks, sauces ect. Slightly disappointed majority of the drinks weren’t available. But overall had...
Sweettoffee123 . 2024-03-10
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Was extremely busy as it was Mother’s Day but Darren did an exceptional job of keeping us fed and watered. The two dishes I had were perfect and good to have healthy options. Darren was incredibly attentive. Will definitely be back.
Dawn F . 2024-03-10
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We spent Mother’s Day at The Warden.I cannot say that I truly liked it.The food was ok but was a chaos there.Full of people ,people waiting long time to be seated. I understand is the busiest day of the year but some company needs to...
Michella S . 2024-03-10
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We had a meal in the Warden Beefeater with large group of friends. The service was excellent and Darren looked after us all evening with no problems and enjoyed a great night with friends. The manager Kyle was very accomodating finding us a table suitable...
Tom G . 2024-03-09
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Comfortable restaurant. Great food. Darren so friendly and lovely as always offering great service thankyou Darren!
Kim C . 2024-03-08
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Just enjoyed a very chilled lunch at the warden. Lovely atmosphere, beautiful food and exceptionally good service. Darren served us with his usual lively and pleasant manner. Overall we had a lovely meal
Explorer60910476827 . 2024-03-08
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Monday evening and table for 8. Darren our server was polite, funny and had a good balance of attention and leaving customers some space. The food is average. My prawn skewer came on a huge plate, but only had 4 very well done prawns, and...
joreviews26 . 2024-03-05
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This place is lovely.Amazing service thanks a lot.everyone should give it 5 star.thank you!It would really make people's day especially on people's birthdays! Darren is the best waiter
Macy H . 2024-03-03
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Food and service was great, Darren was an excellent server. He really enhance our experience with his energy and enthusiasm.
Shaka T . 2024-03-01
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Got steak meal from here. Frozen chips were not cooked, the salad on the side was completely wilted and the steak tasted like it had been boiled and then put in the pan. Even with a discount code this meal was over priced and tasted awful. I will never go back.
Tempest Swann . 2024-02-14
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Really, really good. Service and food were good. Good portion size. Helen looked after us really well. It was busy too..
Mildcheese . 2024-02-04
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My family have been going to the Warden on and off for years and I have noticed its slow decline over the years. Today's visit was the worst I've experienced. Got booked ok, waitress was ok but the food was 2 out of 10. Opted...
SuePC67 . 2024-02-04
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Friendly staff and a good meal. The decor is rather old and needs some replacement of carpets and some 'tired' items. A bit of a wait at times for servers to attend to us.
Kathie Pugh . 2024-02-04
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What a fantastic meal! A very friendly welcome at the door . Hannah our waitress treated us like family, making suggestions and knowing what we would order, as she knows us so well. My meal was delicious; grilled salmon . Although it’s not on the...
Explorer60910476827 . 2024-02-02
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another fabulous meal for my birthday. The food was spot on - thank you to Ian our chef today. A big thank you to our lovely waitress Helene G & to Kerry the under manager for making sure everything went well. there were 6 of...
ADK171030 . 2024-02-02
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Family dinner , table of 8, service from Hannah and Kerry exceptional, food was very good and all came out at the same time, will definitely be going back, Thanks again
Swoop1968 . 2024-02-02
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Lovely food and service as always! Staff always polite and helpful.
Lauren Taylor . 2024-02-01
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I came in with couple of friends , had not booked but there were plenty of tables available, food and service were both excellent, thank you to Kerry and her team we all had great time .
fififraser . 2024-02-01
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We recently visited The Warden for a birthday meal with the family. The staff were very friendly and food was great. Not only that but we even encountered the general manager Kyle and was greeted with a smile and he made us feel very welcome.
Gary Wiseman . 2024-02-01
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Brilliant night out for desert and drinks. Served by Rafe who gave us a fantastic service. Will definitely visit again soon!
sjhiggins88 . 2024-01-31
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Popped in for a quick drink and couldn’t have felt more welcome by the bar person Rafe very attentive and positive. Would recommend
Buzzaaron . 2024-01-31
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Had a nice relaxing dessert and drink with my friends at the Warden. Dessert was lovely and Rafe, who served us, was very friendly and helpful with all our orders! Would definitely recommend!
simone r . 2024-01-31
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Had an amazing time at the local steakhouse! Staff was super friendly. Now, let's talk about the steaks – cooked perfectly and bursting with flavor. Sides and desserts were just as impressive. If you love steak, this place is a winner!
restorantorkolor . 2024-01-31
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Had a lovely meal on Saturday, was for a family birthday and there was 8 of us and one in a wheelchair, nothing was too much trouble, food was excellent and special thanks to Hannah and Kerry for their service!! Definitely recommend 😊
Kierson . 2024-01-31
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Popped in for lunch today and wasn't disappointed. Food great, service amazing, nothing was too much for the team to do. Can't wait for our next visit, well done all.
Liam7373 . 2024-01-31
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Thanks to Kerry and team for a perfect breakfast and excellent service.The food were really good and also came out really quickly.The staff were all lovely and very welcoming!Highly recommended
Dragos D . 2024-01-31
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Had a great lunch at the Warden today, food good, service excellent, could not fault the arrentiveness of the team. Can't wait for our next visit.
Lee Shipp . 2024-01-31
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Went out on an impromptu visit and loved it. Had a voucher so thought l would take full advantage. The meal was superb.. service by Daniel was great. In fact had a lovely time would certainly go again
wendyaZ6350KB . 2024-01-26
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Haven't been to The Warden for a while due to past poor experience. I almost always have rump steak as that is something Beefeater do well. Couldn't believe my eyes & kept searching the menu as I just couldn't see it. Eventually gave up &...
544fin . 2024-01-22
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We’ve been paying customers at the Warden for six years now and on every occasion we are asked to leave the table before we’ve finished our meals. We have to wait for at least half an hour before there’s anyone available to take our orders....
Maxine S . 2024-01-19
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Average food good value for money, but HORRIBLE manager. Very hostile atmosphere, shouting at customers gossiping about my table complaints with staff. Every time we visit the Warden for a meal Kerry (manager) feels the need to rush us for the table back. This was our first time back for a month and this evening Kerry told us she needed the table back as someone had requested it. At this point my mum had enough and she challenged her to ask why we needed to leave the table as she does this every time we visit! Kerry then said she abused her! Walked away and shouted she does not get paid enough for this! Then came back and said ‘just to let you know this is your last time dining here’ VERY UNPROFESSIONAL AND RUDE
Chelsea . 2024-01-19
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We’ve been paying customers at the Warden for six years now and on every occasion we are asked to leave the table before we’ve finished our meals. We have to wait for at least half an hour before there’s anyone available to take our orders. Kerry the manager came to our table and said “You lot are always late and want to sit here for 6 hours! We wasn’t even 2 hours at the table! She said someone else has requested this table! However there were other tables available. We said don’t you think it’s a bit unreasonable to say we been here for 6 hours because we haven’t. Kerry seems to have an underlying issue with us coming every week and the only thing we can think of is because we always come for the daytime menu. She came over to say “just to let you know this will be the last time you’ll be dining here! Your band!” We said on what grounds? She walked off and said “ I don’t get paid enough for this abuse! We were all shocked at her unprofessional behaviour she took everything so personal,
Maxine Sinclair . 2024-01-19
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Great service from all - Food was lovely! Will be back sometime soon..
David Grule . 2024-01-19
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Went there for a meal around 3.15 pm, it took them 10 minutes for someone to come and talk to us and seat us. Took our drinks order and then after 20 minutes we had to call several waiters to take our food order. We...
Amrita1975 . 2024-01-14
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Thank you to Carl and the team for a fantastic breakfast and great service. Lovely as always. Many thanks. John Herbert
johnhU104ZT . 2024-01-09
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The Food was excellent. We had mains and desert and both were superb. The service from Darren was excellent, he was very hospitable and friendly, and made our meal a pleasant experience.
Reece K . 2024-01-05
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Had a lovely meal on thurs night with friends..welcomed by Such a lovely person, and Served by darren. What a scream... Food was very good .cooked as l asked it to be and very tasty Would definately be going again.
Wendy Adams . 2024-01-04
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Great food and service for a Christmas meal!
Rebecca Gooch . 2024-01-04
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Fantastic meal! Great Service. :-)
Kerry Allen . 2024-01-03
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Went in for a impromptu meal and was welcomed by Hannah who was our waitress 😊 Food was delicious and service was excellent 👍🏻 well worth a visit and youll find the staff very friendly
Jet35247988383 . 2024-01-01
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I love this place there nearly every day great local and good for cheap food :-)
Nicole Shaw . 2023-12-31
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Excellent evening...good food and excellent attentive staff. Darren was excellent.
chrisdb1000 . 2023-12-31
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Brilliant service and food, will be back :-)
Shannon Hemmings . 2023-12-31
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So glad we decided to go to the Warden for a new year's eve lunch. What la lunch it was! With a mixed grill cooked exactly how I like it and fish and chips for my wife; with perfectly cooked,crisp batter. We were able to...
GoodJohn123 . 2023-12-31
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Went here to get some vouchers for a birthday gift. Unfortunately they do not do vouchers. The atmosphere was dated and low lighting but what was really bad and hence this rating was the customer service of the staff member - very curr and rude once realised I did not want a table. Did not offer a solution but just went off to serve other seated customers. I have not eaten here but the car park is often fairly busy so food offerings must be of reasonable quality.
Mark Cottrell . 2023-12-26
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I went there for Christmas dinner and requested specifically months in advance for no mushrooms due to an extreme dislike and when I sat down to eat my meal on Christmas guess what was on the steak mushrooms and mushroom sauce even when I asked to have them remove Both the sauce and the mushrooms I got the dish back and it still had mushrooms in it just no mushrooms sauce ruined my Christmas dinner but the soup to start was nice
Mia Jenkins . 2023-12-25
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Went for Christmas dinner with the family, good service - had a good time.
Hiren Gandhi . 2023-12-24
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Going to the restaurant it's not bad for a beefeater but they won't have everything we tried to order starters but that was a waste of time no chicken no mushrooms etc and if eating in the bar area be prepared to wait for your food or be told to come back in 30 to order because they are not sure if they will be able to serve you if they took the order and said it would be 30 to 40 minutes it would be a better idea as we had sat down with drinks anyway
Martin Holm (Elephant) . 2023-12-19
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We stopped here as the traffic was bad and we had to divert from Luton airport due to hold ups on the M1 (standstill), we had just got back from Feuterventura. I had a steak Rob eye which was cooked to perfection and my wife had a chicken stack. We had 2 latte's each and the young lady that looked after us was very friendly and helpful.
Dave Bedford . 2023-12-16
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Perfect lunch, steak cooked exactly as asked, relaxed atmosphere, excellent service
Vivien Smith . 2023-12-13
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Such a shame to see this brand heading in the wrong direction. Low quality budget food ready meal. No issues with the service and staff who have to work with what they've got but seriously whitbread sort it out
Paul Greer . 2023-12-11
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We had a main meal at lunch and both enjoyed it. Fish and chips and half roast chicken. Very good portions. It can be a little bit pricey but we had vouchers so that made it very affordable.
Wendy Peck . 2023-12-08
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A nice breakfast. There was only 1 person on front of house so they were mega busy. Not sure if that's sickness or Beefeater policy. However, once the order was taken, the food arrived promptly and was tasty. I recommend the black pudding and tomato. Particularly good. The unlimited coffee was also nice. I would probably stop here again if I'm busy in north Luton again.
Stuart Trounson . 2023-11-21
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Generally, it was a good experience let down by food that was extremely mediocre. Issues...ribs dry and tasteless, burger over cooked or over microwave...hard on the edges. Chips cold....wings awful...
Mark Ormston . 2023-11-13
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Sorry but had to leave and abandon meal on a special day as noisy slow and not really.bothered about us leaving. Disappointing as we have been here loads years ago
Ashley K . 2023-11-10
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Booked a table in advance. Put in a really noisy section when asked for a quiet table. Person who showed us to the table stood there waiting for us to choose the wine, not ideal. Ordered drinks and waited 20 minutes before they came. No sign of a waitress after 25 mins. The only time we saw of a waitress was returning full plates of food from disgruntled customers. We got up to leave and told the person in charge we had been waiting and the response was ‘oh’. No apology, we were just told they had a big party coming in and it was a Friday night at 5pm and staff handover , like that was a good reason no one served us. Won’t be rushing back. 40% off isn’t everything. Ended up at the Thai Baan barton and had a brilliant meal, great food and service.
Tracey Simmons . 2023-11-10
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Food was hot and delicious, my chicken was very tender and juicy not dry at all. Restaurant was kept clean and maintained, Helene our waitress was absolutely amazing she made us feel welcome as were not from the area and she had a lovely conversation with us and she has been there for years. Helene is a credit to your Company she clearly has a passion for customer service and nothing you ask of her is too much!
Danielle Holowczak . 2023-11-09
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The Young guy that brought our food to us on wed 1st Nov was excellent .shame we didnt get his name ..but very polite friendly and helpful ...a credit to Beefeater ..
D Burnett . 2023-11-02
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Booked a table for 8.30 thinking that’s the time we would be there, we actually finished what we were doing early so got there about 19.45 to see if we could get an earlier table. We walked in and stood at the host point for a good 5 minutes before anyone even came over to us. When someone did eventually come we were told that even though we had a booking we would have to eat in the bar as she didn’t want to keep the waitress on any longer than she needed. I’m sorry but I think this is appalling to tell a guest that you basically just want to save money on having a waitress working. Firstly why do you not turn off your booking system if you actually don’t want to take late tables and secondly why are you not staffed to accommodate your opening hours ?. I’m an assistant manger in a Mitchell and butler brand and I can honestly say we would never say anything like that to a guest. This isn’t the first time I’ve had a bad experience here either but stupidly have gave it a few chances as you are so local to me.
Chloe Harris . 2023-10-31
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Our server Hannah was very friendly and helpful. The food was delicious. Excellent experience all round.
Rachel King . 2023-10-16
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Portions are getting smaller .Evan on mixed grill.
Joseph Obrien . 2023-10-15
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Chips were cold and portions a little small the rest of the food was tasty.The staff were very nice but because they were so busy our food that was dropped by our server was not replaced.
Patricia Cahill . 2023-10-15
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Wendy was absolutely brilliant attentive very happy lady, could not do enough for us. Wendy absolutely 5 star 🌟....Wendy is a credit to the warden tavern..100% quality
Liv B . 2023-10-14
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Ok for a breakfast bit chaotic every thing kept running out but we're soon replenished when the 2 servers were told on a busy Saturday morning.
Andrew Game . 2023-10-14
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Their food menu had very limited choices, and the meals were well over priced. Mixed grill or a beef lasagna nearly £20 in our local pub/Restaurant its under £10
Suzanne S (Suz) . 2023-10-14
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First time I've had the breakfast, very good value and was very tasty!
sally burridge . 2023-10-08
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Typical Beefeater Still OK, standard Beefeater menu which has quite a few choices. We were early, at lunchtime, so not too many in, but still, food seemed to take a time to come out and deserts longer, by which time they were quite busy. Took some time to attract someone to get the bill. Overall experience OK, food acceptable although not quite as good quality as I remembered- both kids meals overcooked Burger and a kids steak. Reasonable value but could have been better.
Alan Aldridge . 2023-10-08
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Great food and great service. Highly recommend it
Lewis Draper . 2023-10-03
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Ordered a shared starter, not great value, slow service, one member of staff trying to cope the best they can
KK Magic . 2023-10-02
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Went to eat at 8.20 told the kitchen shut at 8 pm so left and got McDonald’s. Most places we go to serve food until 9pm very disappointed
Bridget Winter . 2023-09-28
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Our waitress was Helene and she could not have been more helpful. The service was great and with a smile. We are going back again as we enjoyed ourselves so much.
Pam Williams . 2023-09-25
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Really had a great meal here today, was seated promptly and was given plenty of time to choose, the waitress was very good, and couldn't of been any more helpful., really was quite surprised as driven past a few times and never thought it looked that nice. But pleasantly surprised Goes to show don't judge on the outside, so go and check it out.
malcolm bowtell . 2023-09-22
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Good value for money. Great for a varied menu. One of my favourite restaurant chains. Celebrated a family birthday and the restaurant's gesture was welcomed. 🎉
A . 2023-09-21
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My Son had his 20th birthday meal here. Excellent restaurant atmosphere great and staff attentive.
Violet Oyesiku . 2023-09-21
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Darren M was a fantastic waiter! He made us feel so welcome and luckily he wasn’t held up by the kitchen delivering our food! Petfct steak! We will be back!
Tracey Turner . 2023-09-10
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We would not visit again. Food took 55 minutes to arrive. Food cold on arrival. No customer service at all.
Lorraine Cook . 2023-09-05
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The staff were very friendly and courteous. The food was very good and tasty. The atmosphere was nice too and the prices very reasonable. Highly recommended 👌
Sandra Levy . 2023-09-02
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The table was sticky with dirt. The steak wasn't brilliant. They've taken away the sweet potato fry's off the menu. All in all, very disappointing.
Brian Smith . 2023-08-31
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Very short staffed when we went.
Janet. Anderson . 2023-08-31
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As a frequent diner here we booked a table for Thursday night but we were not happy about a number of issues. Firstly, whilst our table was not quite ready so we ordered drinks in the bar. Then despite being told when it was ready, we could take our time as it was ours for the rest of the night, when we went through, we were told that the table was given to someone who hadn't booked, so in the end we were sat by the door, where tbh we seemed to be out of sight so out of sound, service wise, which proved to be the case. When challenged about how long we had to wait for our food, we found the curt reply, "well I'm not the chef" to be rude and unprofessional, added to swearing by staff behind the bar, not very customer focused is it! To compound the matter, I had to twice ask for the bill to be amended as we were being overcharged!!!! Finally, when I considered complaining to the manager, she was no where to be seen 🤷🏻♂️....looks like we'll be frequenting other restaurants in future!!!!
Zar Nicholson . 2023-08-27
MORE AT Google
Great experience, good food, service lovely - Can tell why this is a popular place. Will be back for sure!
David Bryan . 2023-08-27
MORE AT Google
We stopped for a quick drink, I liked the garden with the playgrownd, the kids enjoyed
Michele Spano . 2023-08-26
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Don't go here really bad service Tried to get a table but was turned away when the place was half empty as the staff didn't want to seat a table of 8
Matt Evans . 2023-08-22
MORE AT Google
Had a fantastic family birthday meal here and the food, service, and staff where all excellent. I would recommend a visit, very quickly served very short time to wait for starters, mains
Andrew Jackson . 2023-08-20
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It was a very pleasant time with very good food.
Florin Nistor . 2023-08-20
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