Waitrose Cafe in Colchester

Invited here for Grandmother’s birthday meal. Thankfully we did our research beforehand and realised that parking was limited so car shared with others. One guest got so frustrated with trying to find a space that she gave up and drove home again! The place wasn’t big enough for all of us so we were sat on 3 big separate tables, not their fault but hardly a ‘family’ meal when you’re all sat separately... Table(s) was booked well in advanced, yet food choices were limited because they’d run out of certain meats. The food was beautiful and the portions were generous but the service was slow and some people had finished their meal by the time others arrived! Pudding was limited, there was no actual menu and the waitress didn’t really know what they had or what was in it so we didn’t bother in the end. Prices were reasonable & the facilities were clean. Overall, I just don’t think it was a great choice of venue for so many of us but that isn’t their fault and they tried very hard to make us all feel welcome. Would return again with a smaller group.

We had breakfast here and although they were very busy the young staff were excellent and the food very good, many thanks to all, Terry White..

Lovely freindy staff, very welcoming, nice menu, catering for all. If I lived nearer I would pop in regularly. My second visit, and still as good as the first

This was a lovely pretty tea room overlooking the high street. The staff were friendly and pleasant. The lunch menu was very varied and the food we ordered was of a very good standard.

Disgusting management. Treat the staff terribly. This place should be ashamed.