Waitrose Cafe in Canterbury

It is a lovely place for coffee and food. Great service, helpful, friendly staff. Especially from Amber, a nice pleasant and polite young lady.

Has a good selection of food and drinks (both hot and cold options). Mid - high price range for a bite to eat. Was very quick wait time and a lovely atmosphere for lunch!

I alwaye go to waitrose at least 3 days a week for shopping and visiting their cafe. Staff are very polite and helpful. Waitrose cafe offers various foods and snacks.the cafe is always clean and tidy Free wi-fi staff are always polite and helpful.try the cafe you dont be disappointed.

Lovely and clean. Pleasant staff.

Good food nice staff friendly and helpful

The food is always good although small in portion size.

I always feel safe shopping here.

Food was vile, absolutely vile, if there were a zero star rating it would get nothing!. This pockmarked plastic obscenity supposedly passed as scrambled eggs!

I love this place for a good quality coffee.

Friendly staff and good coffee. Starbucks would learn a thing or Two here.

Relaxing cafe in this supermarket, friendly service good food options.

A small coffee shop inside of the Waitrose that is near to the city centre of Canterbury. Good, strong coffee for a reasonable price. Unfortunately, the cleaness (or lack of cleaness) wasn't that reasonable.

As always good quality groceries

Supermarche bien achalandé, petit rayon vaisselle/cuisine proposant de jolis articles pas très chers. Vaste rayon traiteur. Fraîcheur.

Popped in as I was passing. This is a great city centre grocery store. It stocks some John Lewis household items too which is nice and young children's clothes. A great selection of food with some nice bits for any special occasion. Lovey choice of flowers too. Will definitely pop in again

Хороший магазин с небольшим паркингом. Хороший выбор продуктов.

Varied food selection. Well made tea and served in a pot, too. Efficient, clean with a nearby loo. Not much else to add apart from a being a really good place to grab a quick bite before or after grocery shop

Un vrai café dans une vraie tasse, (pas du carton), et servie avec un grand sourire. Super.

They seem to have the edge on other supermarkets, fresh fruit & vegetables plus loads more.

Big shelf réorganisation going on but lots of checkouts open and very smooth through the store.

I was able to get most of what I wanted...nectarines disappointing, considering that you pay top dollar. Vanessa on till was lovely and even offered to let me have some of her cloves (out of stock) if I could pop back next day. Above and beyond. Should be Managing the store!

Nice store. Well stocked with staff who are always helpful. Underground car park a bit tight but free for 1.5 hours. Stock levels can be a bit hit and miss, but generally pretty good.

Staff are very friendly and the store is clean. Found all my items for the weekly shopping..

My favourite store. Clean, well stocked, helpful staff. Lovely atmosphere. Ample Parking.

Waitrose has grown into a global business from its beginnings as a single shop in Acton in 1904

We, my friends and I, went to the café. The food was lovely, especially the spicey chicken soup. We were served by Ben, nothing was too much trouble for him. He and his colleagues were warm, welcoming and helpful. Definitely returning!

Good reliable 'lovelies' for the weekend.... always a pleasure.💕🍾🎉🍰🍇🥑🥐🌮🌶🌽🍋🍍🥰

Well marchandised store, tidy and clean, quick service.

Mainly go just to interact with the fit cheese boy

Great friendly store always clean and produce good quality

Always a good visit. Staff are friendly and helpful. Shame about the price of some products!

Good, polite service. Always relaxing, without any stress.

Well laid out and clean supermarket. Staples are in many cases the same price or sometimes even cheaper than the major supermarkets. Good special offers and meat& fish is no more expensive than other supermarkets for comparable quality.With My Waitrose benefits it's even better.

Always friendly helpful staff and I can always find everything I'm looking for. I love the variety of ingredients you can get in Waitrose. The store is never too busy that you have to queue for long, I really like the Quick Check where you scan as you go and pay at the separate check out as its so quick. I love Waitrose!

Great staff, but very thin on the ground.supply issues, but most supermarkets do.

Good though expensive shop, for example to my knowledge thier buy price for wine is one third of their a retail price, I call that ripping off both the customer and the producer.

Usual pleasant and easy shop. Might not be cheapest but overall great VFM.

I remember this used to be Safeway 20 years ago. Popped in here to get some food for my long drive home. Lovely store, lots of homeware, a small range of clothing, Christmas items in stock (decorations, ornaments, food, wrapping paper). Store has toilets and a cafe.

Waitrose, you know the anti Lidl/Aldi when it comes to emptying your purse/wallet - good for a treat

Great selection of goods, including homeware. Polite staff, clean and tidy and followed all government covid advisory rules . Would recommend 👌👍

Friendly atmosphere will return

Not a huge supermarket so don’t expect to get everything here. But it has some great quality products, and a good selection of household goods, toys, etc. Great range of interesting food and drink you can’t get elsewhere. The staff are always very friendly and helpful. Parking in the basement is plentiful and means you don’t get wet on rainy days. In store collection for John Lewis products.

As always... Great produce and really friendly, helpful staff.. Thank you Waitrose @Canterbury!

It's a supermarket, whoopee do.

2 members of staff clearly ill with cold a flu like symptoms during COVID pandemic (one of which wasn’t even wearing a mask). Coupled with an older customer demographic this is at worst potentially deadly and at best very alarming. Having reported it to management, I saw the members of staff still working on the shop floor hours later. Poor form.

Excellent had everything I wanted.

Yesterday we bought a 1kg punnet of strawberries from Waitrose Canterbury and today when we were about to eat them we only managed to salvage 370g of strawberries despite them being in date. This is a disgrace and waste of £4.

Plenty of underground parking makes shopping in the rain easier. Good choice of products including vegan range!

Shelves nearly bare as far as fresh veg clean store pleasant staff

I just love Waitrose. Wish I could afford to shop there all the time

Always go here for the sushi, quick to park up and run into without having to tackle the craziness of the city. Just wish they had more of it, but it must be good as it goes quickly 🍣

First time ever to have been chase out by staff to leave store as 3 minutes left. Then again same staff comes back to say you got 1 minute now. She was on about it to leave the store. As a customer it was not acceptable to be treated as such. It's a shame for waitrose as I never been treated even in Liddle.

Only here I can find high quality healthy foods like organic fresh fruits and vegetables, grass fed beef, free range organic chicken and eggs, ect... Exactly as nature intended and as all foods should be!

Sausage rolls are so good and the toilets are clean but not well signposted however and the underground car park smells of petrol and fumes. It needs better ventilation and the speed bump is quite harsh on the old bottom

Nice underground parking. Good sized shop with meat deli at the back (meat and fish)

Slightly busier than usual, all good though!

Excellent social distancing.not too many in store.

Lady on till very polite n helpful

Good size and range for city centre store, stocks quality own brand plus premium brands not always found elsewhere. Busy at lunchtimes. Underground car park, free. Friendly & helpful partners (store colleagues). Meat and deli counter. Customer service desk. Self service and operated tills. Kiosk at far end of tills. Polite security. Reward card bonus surprises on occasion.

Clean, well stocked and welcoming helpful staff

A little unfriendly which is unusual but staff needing to Go home,

Good store, good parking, friendly staff

Nice shop; good atmosphere, really helpful staff and the best selection of coffee beans. How Waitrose is that?

Great store, everything you need, some till staff could be a little more cheerful,a friendly welcome wouldn't go a mis.

Small Waitrose but well stocked and a good size car park.

Decent waitrose in the centre. Easily accessible and good parking.

Not many people in the shop shopping. Didn't have what wanted in there so a short shopping trip.

Great service and polite staff eager to help

Good shop and cafe and very friendly people work there

As expected for Waitrose, quality products.

Great choices of food, very polite staff, excellent!

Free parking! No,only joking Waitrose is lovely

Clean, quality produce and helpful staff

Always a good store! Decided to use the smart shop and the staff member was very helpful.

Great produce. On the expensive side but a real treat....

Staff very friendly and informative

Expensive for what they are and the rude staff. Really hope this branch gets shut down in future. Now save over £40 by no longer doing the weekly shop here. I will come occasionally for bits and bobs but the staff here are very unprofessional and Waitrose no longer offer a Unique Selling Point and are expensive. A lot less busy post covid.

Went today on rush with out id and did all my shopping over 100£ worth and on till lady ask me for id because had a bottle of wine, so She call a man and he was so rude and make me living everything on till and was talking after me ! Really disappointed with customer service on there and will be never back again !i am 32 years old and yes i do look like 32 !!!

shipping is a pleasant experience not stacked high and not overcrowded.good selection of produce always fresh

Waitrose store up to usual high standard but toilets not working and coffee machine out of service

Just unnecessarily over priced on a multitude of products. For example Kracken Rum, search any other store including M&S and you will find it cheaper usually by a whole five pounds. Start shopping smarter, just because the price tag is higher doesn't mean it's better.

Good for hand ✋ sanitizer availability in store but big lack of social distancing both staff and customers

Very clean and spacious. Felt very safe.

Good but people were not wearing masks.

Better than our local Waitrose.

Top shop in canterbury as far as shopping goes best variety And best parking set up staff are fantastic too

It a nice little waitrose shop the staff are very polite and friendly.

Bought coffee and milk here. Really love the friendly staff and safe feeling we get in this shop. So happy that they are keeping social distance measures in place. Will shop here more often now. X C. E .

Nice moderate sized branch of Waitrose. Beware the underground car park - the height restriction is not 2.0m as described on the signs because they have not adjusted their barrier for the slope

It is a great place in Canterbury and good prices but it can get expensive 👍😁

Normal Waitrose. Entrance is confusingly labelled "exit" which confused us :-)

Buying snacks and whisky. Smooth process only prob was no ice lollies as freezers broken ( this I am told is common problem in v hot weather!) - great deal on the whisky tho....

You can buy food here that costs more than food at other supermarkets

Great for picking up John Lewis orders. Good for quality produce if you don't mind paying a bit more. Also nice for #overheardatWaitrose

A good clean supermarket easy to get to, good parking, prices are reasonable compared with what you are looking for.

Always courteous and organised. Pricey compared but local and convienient

Great shop friendly staff feel safe to shop in this store

Well managed in terms of virus safety. Better stocked now than before the pandemic. Great quality food and helpful, friendly staff.

Great store! Friendly and helpful staff.

Tescos quality at Mark's and Spencer's prices