Based on 340 opinions finded in 2 websites
Based on 340 opinions finded in 2 websites
Nº 429 in 704 in Herefordshire, County of
Nº 2 of 3 Japanese in Herefordshire, County of
Opinions
Love this place honestly gone so many times now and the food is so filling it’s unbelievable! Also the prices are reasonable and very nice and staff are always good in there it’s just very hard to get their attention unless you go up.
Adam Thomas . 2024-04-06
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We've been to various branches of Wagamamas over the years. Initially the food was bright, fresh and really good. Over the last ?4 years it's moved to the dull and frankly not nice category. We went into the Hereford branch in the week, hope vs experience and all that. The food was a bit slippery, dull, and overall no different to a microwave noodle/ rice dinner from the supermarket. We're calling it a day on Wagamama.
Emily_Leeson . 2024-03-25
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Chose to eat here on a whim (were just originally going to have a snack in town) Food was lovely and the staff were very helpful especially Kirsty. So nice to eat somewhere that took a dairy allergy seriously and not make it out to be an inconvenience. Only 2 small negatives, we found out after we got home that we could have had refills of the green tea. Also the music was really loud which made conversation difficult. That saying we would definately eat here again
Pauline H . 2024-01-13
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Had Pork ramen. Probably the worst ramen I’ve ever had. The broth looked like dirty dishwater. Rest of the food was ok. Starters were good. Avoid the pork ramen!
KingGoosen . 2023-11-11
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I’ve been doing a kitchen renovation and currently no kitchen in place. Having takeaway almost every day and Wagamama is the first choice as healthy and tasty food. Been to the restaurant also multiple times. Staff are good and friendly.
AparajitaRoy . 2023-09-12
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Overpriced . Too much uncooked spring onion and little else. Ordered a dish with chicken , which is the cheapest meat in U.K.. Got less than one ounce in my meal. My barely 4 year old grandson, said where is the chicken ?. Confirmed what I was thinking. Many years ago I thought they were good value. , . Not any more. Will avoid in future.
Laurence F . 2023-04-20
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Enjoyed a delicious meal with husband for his birthday. Staff were helpful and friendly. Especially Kirsty who returned my lost gloves to our hotel. Thank you! that is amazing customer service and worthy of 5 stars.
Z1895ENruthn . 2023-03-04
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I visited Wagamama’s and was kindly greeted by Matt. He provided excellent service and made us feel very welcome
MerryHead . 2022-08-03
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I had the chill ramen steak. Ramen should have a Miso sauce with a distinct Umami flavour not the combination sweet and sour sauce it came in. Reminded me of a sweet and sour tomato style sauce and bright red in colour with a oily texture. Really a poor Ramen and far from it's Japanese roots. I don't think there was any soy sauce in it!
modjohn . 2022-07-19
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Been twice. A Monday evening with astonishingly fast service and Monday lunch when it took longer to be attended. Lovely selection of dishes for most tastes and dietary needs and ingredients were fresh. Not much waiting time once order placed. They provide a nice (reusable) bowl to take home anything you don't eat so no having to choose between pigging or wastage if you order too much! Downside is the large echoey room which can make conversation a struggle.
160maddyj . 2022-06-25
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I have been to a few of this chain restaurant and this one is my least favourite. The restaurant was smaller than the others I have been to. Staff was ok but not sure why 4 waiters had to serve our order. Food wasent that great didn't really enjoy
Trek715770 . 2022-06-11
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I came here after checking all the vegetarian friendly places in Hereford and it seemed like it a gonna be best place to eat- I had vegetarian ramen and sadly it’s the most flat and just nothing special ramen I ever had, very much flavorless. The beetroot juice was more like an apple juice, but oh well. The service tho was great - lovely blond girl was serving me and at least she was the highlight!
Marzena K . 2022-04-12
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We arrived in Hereford having booked a meal in a pub for my daughters 21st birthday. Our 18 year old did not have ID so where told we could only stay for an hour. What to do? We called into Wagamama and explained, that there where 9 of us, could they help?? They where so wonderful. We waited no more than 10 minutes, then sat and had lovely fresh food, lovely table server's, absolutely no rushing us out and ended up having an utterly wonderful evening. Thank you so much all the staff and managers who made it perfect.
559pennym . 2022-04-10
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Not enough staff in the kitchen had to wait over 1 hour to get any food. Every time I come to this franchise in Cannock it’s the same Birmingham, Solihull excellent service. Shame I have to travel there to go to Wagamama I was told if I had noodles it comes quicker but anything else takes a long time.
Yolotriptravel1 . 2022-03-29
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We came here last night for birthday meal. The positive, my gin and tonic was on the house, a nice gesture which was appreciated. However for our meals, I wonder what has happened to the portion sizes.. I’ve been eating at Wagamamas for many many...
Suzy F . 2022-03-27
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Wahhabism mammas is amazing it is great for vegetarians and kids and adults there is a wide variety of foodstuffs and drinks to choose from, I love the staff and not once have they made a mistake I really dig the Japan theme and culture...
Wander28040140110 . 2022-03-14
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very busy but still offered good service with attentive staff emi took our orders with a very welcomming and helpfull manner nothing was too much trouble and the food was as good as always
stuartcY8968VD . 2022-03-05
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Took my girlfriend here on Valentines and it was lovely. The food tastes so good and comes out so fast. The restaurant wasn't even that busy which was amazing and you get to take ur leftovers home if you're not able to eat big meals...
abibeavan . 2022-02-22
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Me and my husband were both Wagamama virgins 😂 and were made to feel very welcome by the staff and everything was explained. The food was delicious and I was very impressed at the large range of vegan options. All of the toilets were accessible...
HolidayHappy6 . 2022-01-11
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Quality of food was good and quick but its starting to look a bit tired could do with some tlc BUT nothing wrong with the food or service my only criticism was that the green tea was very weak
spacecake77 . 2022-01-09
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My 16 year old son is a celiac, ate lunch here today from the Non gluten menu. An hour later he had the full blown symptoms he gets when he eats gluten. Obviously there is a cross contaminate problem in the processes being used at...
roymontgomery . 2022-01-04
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The welcome was great, spacious restaurant and tables very well distanced apart. Staff with masks, super friendly and very efficient. Food was perfect, highly recommend
Seaside03145443518 . 2021-12-30
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Jonah on front of house was accommodating and honest. Busy night and we had a baby in a pram, which made it more tough for jonah to seat us but he did so and comfortably, professional and friendly. Ellie served us, was attentive, bubbly and...
daniellerZ5937XZ . 2021-12-23
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Requested a quiet table and the waitress led us to a table underneath the speaker. She then led us to a table which received a very cursory clean which included only one of the chair seats. Food was tasty but barely warm - the side...
FM1260 . 2021-12-11
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Such a wonderful meal here with two wonderful servers, Jess and Julia :) So helpful with the menu and fabulous table service!
_rbryant03 . 2021-11-20
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Wagamama in hereford have been awesome! Excellent service by a great team and delicious food!! Will come again!
AChung123 . 2021-11-16
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Had a brilliant time yesterday, Alfie was our server, my dad (who can be a bit hard) didn’t exactly give him an easy time but he joked and played along with him and gave him and us all a good laugh! Mains and sides were...
Curious32174789931 . 2021-10-26
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Went there for our friends fortieth on Saturday evening. We were served by Katie, who made our evening so special with her amazing attentiveness and attention. What a super meal we had. The food was incredibly delicious and the atmosphere and service was impeccable. They...
suefY4326OY . 2021-10-23
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Stumbled out of the cinema (opposite) after watching the new Bond movie and into a Q on a busy Friday night. Some confusion over who was waiting for takeaway and who was dining (could a sign help this?), but we were soon inside and the...
gordor10 . 2021-10-14
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Rosie served us most of our visit. The service was amazing!! The food was great. A nice evening meal on my birthday.
LibbyWills18 . 2021-10-01
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The food and service was excellent and the Katsu Chicken spot on. The white chocolate and ginger cheesecake was also very good.
Daddy1572 . 2021-08-25
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Absolutely the worst Wagamama I’ve ever eaten in food was adequate but the service and staff were terrible and rude management in that place is non existent someone seriously needs to sort it out before people stop going there
179clarer . 2021-08-23
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Absolutely happy to see a wagamama on our first evening in Hereford. Situated amidst a host of other restaurants close to the town centre but situated in a mall area called the Old Market. A brief wait for a table and then we were soon...
Tushar P . 2021-07-07
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All was good with the meal - we had multiple sides instead of main dishes. One did not arrive, we told staff and were told it would come but it never did. Eventually we said we would leave without it and staff said it would...
Martin H . 2021-06-26
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The review which warned about the chilly temperature inside was very helpful, we believe keeping the door open is a covid safety measure. The weather is getting better so should not be an issue. The food was exceptional, the staff were on the ball and...
Peter B . 2021-05-25
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Both items of food were warm. Place is always cold. Maybe they have to leave front door open but you can’t relax when you have a cold drought.
Cornwall7777 . 2021-05-18
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Food is usually pretty good and served quickly. However the customer service 9/10 times is very disappointing. When I go to other wagamamas around the country the staff are always friendly and make you feel very welcome. Unfortunately this is rarely the case here. They...
Charlielou99 . 2021-03-21
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We go to Wagamama’s every weekend, have done for the last 2 years. We normally go to Cardiff which is always PERFECT. However we moved closer to the Wagamama’s in Hereford so have switched to going there. We have visited twice and both times it...
P4480DAemilyd . 2021-02-14
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Order arrived wrong, we ordered the vegan sticky ribs and recieved the bang bang cauliflower instead. Phoned to rectify and they said they'd send out the ribs straight away, half an hour later I find an email saying I've been refunded for the ribs. So...
EmilyBidd . 2021-02-06
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quick good food , friendly service, what more could you ask for ? always leave full ! covid safe which is main reason for eating here at the moment
SammyPerry878 . 2020-12-12
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Usually have a little tiny dish of teriyaki sauce to accompany my meal which has always been free of charge, but on this occasion I was charged £1! I didn't even use much of it. It was blatant day-light robbery, I should have complained but...
Sir_English . 2020-10-20
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We live 26 miles from Wagamama. The on-line takeaway menu was extensive and varied and couldn’t be any easier to navigate. Our meal was ready at the agreed time and was very well packaged. We have even kept the dishes for use at home. Due...
Brian J . 2020-08-24
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Visited during COVID rules. This restaurant was well organised and we were confident about the health precautions. The staff seemed to be well trained and the application of their procedures were visible. Delivery people were dealt with outside of the restaurant and inside there was...
Steve H . 2020-08-13
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We visited yesterday and just wanted to say it was fantastic from start to finish. Greeting at the door, all marked out pretty secure and screens on each table. Food was fantastic, a little longer wait than usual but it is what it is nowadays....
leswerve977 . 2020-08-12
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Delicious food as always, vegan options are fantastic. Came in Mon 10th Aug, 7ish- Special thank you to girl on the door with clipboard organising and seating people, she was wonderful.
joelyj792 . 2020-08-12
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What an amazing experience during these challenging times, the team looked after us so well and were so welcoming. Food was as amazing as ever, can't wait to go back. Again, this team were really brilliant from arrival until departure, I think the best yet...
Adrian M . 2020-08-08
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Good quality food in a quick service restaraunt, the menu has quite a lot of choice and not that many pictures which does help me, especially for some of the names of dishes on the menu at Wagamama’s so typically with that i ordered a...
Nick P . 2020-03-05
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Had a lovely meal with family the service and food were excellent. Our waitress Emi was very knowledgeable.
jackielM1121WV . 2020-02-21
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Had a great meal with friends - would definitely recommend! I love the salmon, have it every time and it never fails to disappoint. Healthy & yummy food.
emmalP52HG . 2020-02-21
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Changed the menu - not good value at all. Singha beers 630ml for £7.25 ridiculous price. My donburi was 90% damp and tasteless rice with very little on top. What a pity - it used to be really good. Complained to manager - got the...
davidcG4309IC . 2020-02-16
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Lovely Food, Great service We visited on a Saturday for lunch for a table of two. Fantastic food and service! If you have never been here before Wagamamas cook food fresh, you will get your dishes at different times. I would suggest looking at the...
iIsometimestravel13 . 2020-02-09
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Like all these chains the food tasted like it had been precooked in a big factory kitchen elsewhere and then just reheated on site. Both my wife and my main courses had very little meat content and consisted mostly of rice and noodles. The "sides"...
tumbler2016 . 2020-02-09
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An extremely over priced menu with a unique style of service. Having received my food long before my partners was ready I was sat waiting when his finally arrived.
Tastylover26 . 2020-01-21
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The food is okay, a good place to eat but quite expensive for what it is, not the best value for money.
AKWilton . 2020-01-19
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Although sometimes busy, we have never had to wait long to be seated. Food is always tasty and hot. Something for everyone on the menu. We will return.
mandees . 2019-12-05
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Had a lovely time with the family. Very nice food first time will be going again! Very impressed :) .
147jasong . 2019-12-03
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I invited my family out for a meal and they thoroughly enjoyed it, even the kids. The menu is varied and there is something for everyone.
Templar001 . 2019-12-01
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5 stars Lovely food! The squid starter is my kids favourite, I've eaten here several times now and will be back for sure. The kids menu is very good too, good portions and just the right type of food. Staff are lovely and friendly!
Serban A . 2019-11-08
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Once again an unforgettable experience at Wagamamas, Hereford. Fantastic food and first class, warm and friendly service. The waitress remembered what my husband had enjoyed last time! Everything was perfect. The relaxed and efficient service cannot be faulted. We are leaving Hereford and moving to...
Adele F . 2019-10-29
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I confirm that this restaurant is amazing! As soon as you go through the door there is a staff member greeting you and taking you to your seat. Their are children’s menus as well they will give the children some colouring to do or activity’s.This...
S_K_Y_E_369 . 2019-10-28
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Popped in to restaurant for lunch as it’s always amazing food! Yet again from the moment we walked into the premises to the moment we left the experience was second to none. The level of service and the food was brilliant and cannot be faulted....
DeanF739 . 2019-10-28
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when deliveroo failed to deliver Ellie from Hereford wagamama delivered after thay had finished there shift. A big thank you to ellie for going above and beyond when we could not pick up our food
tdixon1234 . 2019-10-09
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Visited with some friends and unfortunately this was the first and last time to Wagamama’s. Service slow, the young male waiter we had had no social skills, food was average, I found the katsu curry a little bland and everything came out at different times...
Goldielocks7 . 2019-09-08
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Chose to come to eat for lunch. Can never fault the quality of food at wagamama. Really enjoyed my chicken katsu curry and the social eating environment was pleasant. Will be back soon!
niamh_maya . 2019-09-02
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Visited with friends and two children. We were looked after by Jamie Lee who was superb in every detail. The food was perfect as usual and the service as mentioned was fantastic. This really is a great place to eat and enjoy a beer with...
danielbN98UG . 2019-09-01
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Plenty of places to chose from so went with Wagamama. Seated and served quickly, they were fairly busy. Food came quickly it was hot and delicious. Efficient friendly service, great food, fair prices.
N420DTpeterd . 2019-09-01
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The food was as good as always & the staff were friendly & helpful. The restaurant was clean. Only downside was they’ve changed the Ramin dish which was a disappointment for us. Otherwise everything was good.
lillysavage_12 . 2019-08-14
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Our first time in a Wagamama restaurant and will definitely be visiting one again, food freshly prepared very tasty with loads of flavour to our dishes, very friendly staff and restaurant very clean.
caroline j . 2019-07-19
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Before heading to the Odeon cinema opposite, we decided to have supper here. Met by friendly staff, we chose our part of the extended table to sit at. A busy Friday evening. We both had the Katsu chicken, curry, rice and salad meal, which was...
Mr D . 2019-05-10
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The food looks decent, but actually was very poor. No flavour and lacking some ingredients listed. Very bland, cold, and dry, so had to add loads of soy and chilli oil to make it edible. Have lived in Asia over 12yrs and can safely say...
tboxhall . 2019-04-29
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Went with the family. Very accommodating whilst we were waiting for one of our party to arrive. Our younger ones enjoyed the pulled pork dumplings for starters. It’s fun as you never know when the food is going to turn up! It’s quite leisurely. Our...
BPWGo . 2019-04-26
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Had a great lunch after some well needed shopping at Wagamama. Had a nice glass of wine there and the Steak stir fry. We also have the chili square it as a starter. Will definitely visit again.
DemetrisA22 . 2019-04-13
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We recently went to Wagamama for a family meal. There were 6 of us. Sadly I think we picked the wrong night, we went on a Friday and had pre-booked. It was so noisy and the table that we were seated at meant that four...
Elvina H . 2019-04-13
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Had a lunch date with my girlfriend and ordered 2x chicken katsu curry and chicken gyoza, duck gyoza as starters with one peach iced tea. First of all the gyozas were ok but very pricey at 6 quid for each order. The mains though tasted...
allaricl . 2019-03-29
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I don’t normally write reviews like this but after a recent awful experience with Wagamama i feel that people should be warned!! I recently wanted to try Wagamama as i have been a vegan for 10 years and heard they do Vegan dishes. I order...
serin4038 . 2019-03-02
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Wagamama is a great place for a quick lunch or a slightly more leisurely dinner. I seem to order the Pad Thai which is yummy and freshly cooked.
Steve P . 2019-01-25
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We go to Wagamama s a lot we love the steamed but buns and Yoko Sobo noodles . But I must say our waitress is usually Katie and she is awesome kind professional funny . See you all soon happy new year
mdg1964 . 2019-01-01
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Had a great time thanks to our waitress Ellie. Food was excellent and enjoyed by all. Ellie went out of her way to make us feel welcome and comfortable and also bring out special birthday desert. Khella
Khellaman . 2018-12-30
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Went in for a quick bite before the cinema, food was lovely but service was very slow, about 5 waitresses, only approx 10 customers and still waited 50 mins before any food was brought to us. When it arrived it was lovely though
JessL937 . 2018-12-29
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Another fabulous meal at Wagamamas.. Chilli squid to die for.. Kat and Matt their service is as always so fast and fun. Just love the banter.. Well done both.. Another stress free dinner👍👍👍👍👍
Fenywfach1 . 2018-12-22
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The time it takes to get your food is too long and food comes out at different times so you have to watch each other eat.
Fearless38583469272 . 2018-11-25
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Never tried Wagamama before but impressed with efficiency of service and quality of food. I also left my glasses behind and they posted them back free of charge!
Passenger09784467945 . 2018-11-04
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Love the menu, love the smoothies. Nice, simple atmosphere and helpful staff. If only there were some kind of meal deal! I wouldn’t leave!
matloff . 2018-10-28
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We have just had our first wagamama delivered by deliveroo. I have eaten in and love the food but decided to try a delivery. And the food and delivery was way better than I expected. The food arrived hot and as good as eating in and the food was delivered in amazing time. All in all I was so impressed I called the shop to thank them.
gbythell . 2018-10-13
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We're only in Hereford for 10 days and have eaten here twice already and will probably be back twice more before we leave! Delicious food, very attentive and knowledgeable servers - absolutely nothing to criticise! Even the loos were immaculate! Would recommend unhesitatingly. Bon appetit!
deborahFrance . 2018-09-28
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There is a lot to choose from- your dishes will not arrive at the same time - the portions are very generous, the food quality good but it is really quite expensive and the experience just does not match how much you have to pay - just needs to be better. Team all work hard but are restricted by the business model. Will think hard about coming back. £200 for 7 and that was not being frivolous... it was a birthday treat but not convinced will come back.
Croft69 . 2018-09-15
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They were busy but this was no excuse for the food taking an hour to reach us. When it did come it was perfectly acceptable but unfortunately the coffee and hot chocolate we ordered were both stone cold and we could not attract the attention of the staff to have them changed. Surely they would have noticed that the drinks were cold before bringing them! When we mentioned it at the end we were met with silence and indifference, not even an offer of a refund an apology! This ruined an otherwise perfectly acceptable visit to this restaurant but sadly we would not return any time soon.
DonMontague . 2018-09-15
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The food is pretty much on par every time I eat here My place when I need to eat but not feel bloated out What I love is the staff Friendly Helpful Conscientious Professional They were all mega bust But still great service
neilglos . 2018-08-28
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I'll be upfront; not a fan of generic restaurant chains, however what Wagamama do, they do reasonably well.Hardly the level and authenticity of a Malaysian street market, but they have amalgamated a number of Asian dishes into a reasonable facsimile of the real thing.The bang-bang cauliflower was particularly tasty, the noodle dishes were fine. Overall a decent dining experience. Cost wise they are expensive - nearly five quid for a modest glass of fruit juice is cheeky. Not a fan of their principal of serving each dish as it is cooked - makes for a haphazard service. Talking of service, the staff were friendly and attentive. Don't like the school bench layout though.
DomJohnFran . 2018-08-26
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The staff were really lovely and helpful. I didn't get their names but the girl, in particular, serving us this evening was great and we had a very pleasant meal. The food was filling and there were a few options for vegetarians.
cg455 . 2018-08-26
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My sister and I visited here for some lunch and it was very quiet in the restaurant. We ordered some starters to share and they were really nice and the calamari dipping sauce was refreshing. For our mains I ordered a chicken and prawn Pad Thai which I can only describe as average, there were a lot of bean sprouts and the flavour was quite bland. My sister had the Yasai Yaki Soba she said the flavour was good but the noodles were chewy and tasted as if they had been sat out for a while. The food is alright, but for the money you would spend you could go somewhere else in Hereford.
carolineannabel . 2018-08-21
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We had visited Hereford to browse around the shops & get some provisions & after doing this we decided to go somewhere different for lunch so we went to Wagamama. The staff there are lovely & very helpful & give advice if required as to what to have to eat there. Being partial to curry I decided on having their Tama squid as a starter, then chose the prawn firecracker as a main. After as short while these arrived & were very tasty indeed & full of flavour. I just about had room for a portion of their yuzu + lemon tart which was delicious, after which I sat a while then paid the very reasonable bill & left.
MIKE P . 2018-08-20
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Our first visit to Wagamama’s, very impressed with the food, we like Korean food but Japanese is new to us and we really enjoyed. The waitress said that our food would come out as and when as it’s cooked fresh so could guarantee that they would come out at the same time which was fine, they came out within 5 minutes of each other and we were both pleased with our meals, I had the teriyaki donburi with beef brisket which was so full of flavour and my boyfriend had the Chilli Ramen, deserts were great too, We had the banana katsu and chocolate layer cake, we also had the jasmine flowering tea, which was beautiful to watch and also tastes similar to roibos. Thanks to the girls who served us!
Luckyreview . 2018-08-12
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The food is great, that's for sure. But I would say for the portion sizes the prices can be quite high.
ellecatsmart . 2018-08-08
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Came in with friends for some lunch. Got to be the best wagamamas I’ve had. Really fresh, warm food and great service. I usually order the same thing every time (chicken katsu curry) but pushed myself with the chicken and prawn pad thai and it was delicious. Very delicate flavours and extremely filling! My friends enjoyed their food too and the atmosphere was great. Would definitely visit again. Highly recommend any of the steamed buns. Delicious!
Helen D . 2018-08-08
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Fantastic restaurant which serves up equally fantastic food everytime! Thanks for my chilli beef ramen tonight it was absolutely beautiful, looking forward to my next visit!
Mark R . 2018-07-29
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Stopped in for a take away for our teenager as she loves to visit here when we come to England for our summer vacation!
Fay R . 2018-07-28
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My friends and I came here for something different, and that we got! There was a huge variety, albeit also a confusing one. I ordered a duck donburi which was delicious and a katzu chicken curry the second time, although I can imagine that lots of people would struggle to find something to eat here so definitely look at the menu before you come (as you may have to google some things!). The staff were really friendly and the service was fast too, the food was good quality and overall the only complaint I have is that I didn’t get a knife with my katzu curry so it was difficult and messy to eat!
TravellerMorgan2000 . 2018-07-19
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My partner and I visited Wagamama in Hereford and enjoyed a delicious meal and outstanding service from Matt and Kat. They were friendly, efficient and we left with smiles on our faces. Highly recommend this establishment. 5 star service.
rasmith110 . 2018-07-17
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If you like Japanese food then you will like this place, it is a lovely spacious restaurant & the staff are very friendly. It is great to see your food being prepared for you & all can be purchased for a very reasonable price.
Mike P . 2018-06-28
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