Wagamama in Windsor and Maidenhead

**Great Service, Tasty Food – But Smaller Portions** We had a good experience at Wagamama in Windsor. The young girl who served us was lovely, with a big smile and very helpful throughout our meal. The food arrived quickly and was fresh, which was great. I ordered a chicken dish, but the portion was noticeably smaller than usual, which was a bit disappointing. I asked for extra sauce, and it was brought out without any issues. Overall, we enjoyed the meal and the service, and we would definitely return despite the smaller portion size.

Jonhy was very accommodating even though the restaurant was busy. Really helped us choose our food and gave us an excellent customer service. He listened to all our needs and requirements and literally did everything spot on and went above and beyond to make us enjoy our experience. I paid online so I was waiting for an email to give feedback but I didn't get that email so I thought I would write it here. thank you Johny for the amazing service and experience! Really appreciate it

My perception is they favour delivery service vs walk in customers. Slow slow service, staff not communicative and food arrived at different times so we didn’t eat together. Staff definitely need training and a leader in the restaurant that cares about their customers experience. Didn’t leave a tip as I cannot blame this entirely on Wagamama but also at the individual staff who should show or strive for some level of pride in their job….but yeah, Wagamama HQ….sort this out…it’s embarrassing

I got an amazing takeaway delivered to my hotel reception at the Holiday Inn Expess. The two dishes I had were so delicious, it made my evening. Superb, well done Wagamama

Luke warm food. Slow service. 30 mins to wait for your dessert. Really. Not acceptable and nearly £90 for the privilege. I think these places just lack any customer service. Ran and served by people who are just part of the machine. It’s a pity.

Amazing service from our server Rachael and delicious food. All 4 of us enjoyed our starters and mains but the visit was extra special because of Rachael's attention and care. Definitely recommend a visit!!

Very slow service not that friendly either . Food was ok . I’ve had a really bad stomach since eating here . It might be a coincidence, but we won’t be returning.

Incredibly upset with our visit to this restaurant. We have been a few times and it’s usually a safe spot for me. As a vegan I love that wagamamas has such a wide range. Unfortunately on this occasion my dish (tofu hotpot) had shreds of chicken at the bottom. I am appalled! This was raised to staff who confirmed that it was chicken with the kitchen. For a company that claims to be so vegan friendly to have one of their restaurants be so careless has ruined the experience. I won’t ever feel confident eating at this chain again.

Walked in for a family meal after visiting the theatre, arriving early evening. Waiting at the front desk to be seated and we were not acknowledged by any of the staff. At least five of the team walked past the three of us to go from one dining room to the other without being acknowledged, and on each occasion the team memebe was empty handed which made it look terrible. Explained to the team member that we were just about to walk out, and she did apologise and explain they were busy. Service afterwards was okay, not great. Ordered drinks and the glasses for our Asahi where filthy. It looks liked the dishwasher hasn't been cleaned or serviced in weeks/months. Asked for clean glasses and a few minutes later, he returned with two freshly washed glasses as they were still wet inside. This shows that there weren't any more clean glasses available - YUK! Food was on par and good. Would I go again - No Would I recommend it? - No

Wederom heerlijk gegeten, Aziatisch fastfood. Leuke, gezellige bediening. Betaalbaar, de moeite waard om een keer te eten.

After a morning of walking around Windsor we popped here for a delicious lunch and very unusually for a Wagamama's, it wasn't too busy. my husband for the first time chose a hot Chicken Katsu curry and it was quite funny seeing his head get hotter and hotter! Lovely meal as always from Wagamama.

Came for dinner at around 8, food was nice, but service very slow, had to keep asking for the same thing like water, tea, and co workers having an argument right next to us not very professional, when told bad service they say it’s a new chef and they have a blocked sink!! Evening was ruined because of lack of service. Spent nearly £110 here

Wagamama’s has given us a lovely special night out, with a few friends as two great waiters named Tom and Hamza had provided us with great service and kindness. We appreciate the experience we highly recommend it. This is definitely a great place to visit with fabulous people around, the food was great and the service from the two boys was amazing. Thank you very much!

Usually love Wagamamas. But my food came out REALLY cold. (I don't just mean it wasn't piping hot. I mean it felt like they'd taken the chicken and prawns out of a fridge.) It took a while to get someone's attention to let them know. They offered to make a fresh one, but by this point my partner had already long finished his and I just wanted to leave. It's really put me off going again.

I had just flown into UK on 11 hour flight and the nice hotel where I was staying had super grumpy staff in their restaurant so I went and got take out from Wagamama. I ordered the shu's 'shiok' chicken. Staff here were friendly and I sat at a table waiting for my takeout which I ate back at my hotel. It was super delicious, still quite hot after a 10 min walk, and everything was fresh, flavorful and delicious.

Great location near Old windsor Station. The restaurant was quite busy for a Thursday night. Nice staff who were efficient. Steak dishes with sobo noodles were delicious.

My friend and I arrived, were seated and given menues. We made our decisions and then spent around 10 minutes trying to get the waitress' attention to order our food. At one point she said she would be with us in a second. Two others arrived and were seated and got to order. We were beginning to think we had turned invisble. After having waited for ten minutes we stood up and left. Worst possible service. If I could I would give grade 0.

3 bowls of perfect Raman, really good! Great service and atmosphere. Lots of restaurants close to the castle but this has to rate highly

I had a brilliant experience at Wagamamas on Saturday 1st April. I came for dinner with a friend and we were served by Tom who provided the best customer service - he was enthusiastic and his customer service was on point!! We will definitely be returning :)

Went today with my husband and my teenager daughters for family valentine's dinner and I'm received a very poor services. Food was cold and my daughter received her Katsu curry chicken after 25 min when we finished already. Totally disgusting. They forgor my daughter Katsu curry chicken. I'm never come back to wagamama Windsor for family dinner. This was my first and last visit.

I have to say, this is the best Wagamamas we have ever been to, the staff were so friendly and professional. We were seated immediately and never once had to call for service. Our waitress Ewa was exceptional, she went through the menu and made recommendations on what we may like, all of which were delicious. I went with my 2 granddaughter's, one being 4 years old who was immediately given crayons to colour the kids menu with, she really enjoyed herself as did my 18 year old who is a noodle fanatic. Many thanks to you Ewa, you made our visit memorable.

My review is somewhat unorthodox and not the norm, but how else do I get my message across. I am going to Wagamama’s this Saturday evening with 8 of my family. I rang just a moment ago (15:32) to book a table but was told that they don’t take bookings and to just turn-up. Now, that’s fair enough and understandable in terms of how they operate. It was more the rush to get me off of the phone, the impolite way of speaking so very fast and not saying hello, and to simply hang-up and not say goodbye. It was hardly a good first impression. I’m a Windsor local and have heard mixed reviews. Let’s hope the experience is good. I use this forum as a means of expressing that even before going, I’m not expecting a good experience. It’s simply my Daughters like the style of food. I’ll leave a further review based on Saturday. And I don’t normally leave reviews! Despite previously heading up Recruitment for TripAdvisor.

visited with a sister in law last night...there is hardly any service! it's very Impersonal, also don't like you are sharing tables with strangers! Food below standard! broths terrible, lack of condiments Alas we will not be returning due to the fact me and my sister in law have been ill all night..My sister in law 5 mins after paying the bill before even leaving the restaurant!!

Really good food and staff. Accommodated our son who has a nut allergy and made sure we were happy and he was able to eat safely.

Typical Wagamama but good service and nice atmosphere. Food was well prepared and prompt. Only issue was that it was hard to hear down there, and waiter ordered a couple of wrong things due to the difficulty communicating. Vegan squid was very good - they...

Needing to be impressed with Wagamama after a very disappointing experience in High Wycombe, we went to the Windsor restaurant instead. Wow, what a difference in every way. Led by our most marvelous waiter Tom, we were enthusiastically welcomed at our table. Every detail was...

I ordered the yasai tofu pad thai which arrived with only four very small pieces of tofu, all less than 1cm square. I questioned this with the waitress who said the amounts are accurately weighed for each dish and I could have some more, for...

I really enjoyed my meal today. The music was up quite loud when I went in and I had a headache, so I asked to move tables but instead the waiter went and turned the music down and apologised. I thought that was so thoughtful....

As always great food but staff are not wearing masks so won't be back. Customers were not spaced so the advert on TV showing the virus spreading like a black cloud caused me to have to wear a mask. VERY DISAPPOINTED AND SHOCKED

Food & staff were great, I can’t remember the name of the member of staff who was looking after us but they were great with us & our hungry toddler, helping to keep her happy and fed! Me & my husband both has the chicken...

Being so hungry in this morning I decided to go Wagamama, to enjoy my day off with some delicious sides and of course a nice cold beer. The staff look very friendly,they always smile to people,even the chef from Kitchen start having a conversation with...

Click and Collect last night. What fabulous service from Monika! She took my call, very friendly, helpful and really wanted to give the best service which she did! I was very fussy with my order and she was very patient and went out of her...

Quick and healthy, always something new on the menu and always very friendly staff. I love this place!

I love a Wagamama and this was no exception. The food quality is always fantastic for the asking price and the service is always rapid. I always get the same main; the fire cracker, and this Wagamama kept it full of flavour as every other...

Nice food, if a little pricey. Weirdly, 80% of staff think that masks are worn under their noses and no request for track and trace at any time Bearing in mind it’s in the heart of tourism, you think that they’d try a little harder...

Covid secure, and always great food! The lady did memorise our order (and then got it wrong) but it was sorted quickly

Host was friendly and welcoming, shown to table then the visit went down hill. We waited some time and went out to host to ask if we’d been forgotten. A waitress then arrived and said “drinks”, that was it. We ordered our food too as...

As always we had a wonderful experience at the Windsor branch. The staff are exceptional and made us feel very welcome. They are very child friendly, helping us to our table, pointing out the baby change room and engaging with the kids. They took our...

Oui Wagamama est une chaîne mais la cuisine est excellente et le service toujours impeccable. Rien à redire on sort...

Went on a whim and were not disappointed. Screens between dining parties and really clean, contactless payment at the end. Great food as always and really friendly, helpful staff. If I’m in Windsor again it will be my choice for dinner.

Visitamos a principios de esta semana con nuestro hijo de 6 meses. La señora de la puerta fue absolutamente increíble, muy amable y genial con nuestro bebé. El la amaba. ¡Por dentro, la señora que nos atendió era igualmente encantadora! La comida era excelente, como siempre, pero el servicio en este Wagamama en particular fue de primera clase.

Currently takeaway only - easy to use website, slightly restricted menu. Food was on time and delicious !

Went to Wagamama last week, we ordered veg tempura, gyozas, fried greens, duck donburi and a chicken ramen. Everything was excellent. The staff were especially helpful and the manager couldn't do enough to help with my Sisters allergies. She really did make us feel at ease with our choices and the way it was prepared. Will definitely go there again.

Mi amigo y yo visitamos regularmente Wagas en Windsor. El personal siempre es muy amable y eficiente. Como una cadena, me encanta la comida. Incluso escribí a HQ hace algunos años para averiguar dónde podría comprar la salsa que acompaña a la gyoza de pollo. No se puede comprar, pero me dieron una lista de ingredientes para poder hacerlo en casa.

First time visit to Wagamama, family held my hand, but the staff were so helpful it was really enjoyable. Every dish we chose was excellent.

Came for lunch but had to go find someone to take our order (after waiting for quite some time) and then go find someone to get the bill. It wasn't busy but staff didnt seem too interested in being there! Will put me off coming again

Bon choixC’est une chaîne mais pas du tout déçuPersonnel sympathique qui prend le temps d’expliquer la carte Les plats sont de qualitésAttention certains sont assez « spicy » mais vous pouvez leur demander moins épicé

Called in for lunch ordered bang bang cauliflower for starter and fiery chicken with rice. Great service and reasonable. I would definitely recommend

Always seems very rushed at this chain. Your foods does not arrive all together and not always hot be it food or the hot drinks. It’s saving grace is the food is very nice with Portions good for the price. This is a very busy popular location especially in peak tourist season. This is a basement level restaurant and tables are very close so not the best for wheel chairs and buggy’s where other close by restaurants have easier access. Worth a try if your first time but the experience is not great other than the food. Worth a try.

吃过不少Wagamama在英国各地不同分店，但是温莎的这家分店非常差。食物上菜得很慢，味道很淡基本上没有味道据说是为了健康饮食，那你还不如直接把食材煮熟就给顾客食用。食物的分量很小至少比我去过的其他分店要小。没有热饮，因为热饮机器已经坏了2周（居然都没修！）。服务一般，在我用餐的时间我发现店员经常聚在一团在角落聊天。厕所没有清洁干净，马桶盖上还有尿液。建议千万不要去。

Poor service, poor food, poor experience. Should have known this would be a bad experience when on arrival no one was around to see us to a table. When we were seated and asked for a couple of beers she came back and said there was no cold beer as it had been a busy day. She then disappeared to be replaced by our 2nd waitress who gave us our warm beer and then disappeared for an eternity. When eventually our orders were placed we waited again for an extended period. We were able to see our dishes at the pass, but despite kitchen staff asking for service, they remained there for ages. Waitress number two then disappeared and a 3rd person arrived and asked if wanted anything more. - No thanks! Perhaps we arrived at a bad time, but there was a constant stream of staff ending their shifts and having innappropriate chinwags with their colleagues. On visiting the loo, it looked like a scene from Trainspotting with paper and detritus all over the floor.The general sense of this place is no one gives a f**k, or any sense of care. As a Windsor local I should have trusted my instinct and not entered. I'll never return that's for sure.

This branch of Wagamamas is located just off Windsor High Street opposite the statue of Queen Victoria at the visitor entrance to Windsor Castle. Located on the lower ground floor, it's one of the smaller branches I have visited so queues started to build from 12:30 ish. If you aren't familiar with this chain, you sit on wooden benches and can choose from ramen, fried noodle, and rice dishes which are served as they are prepared (so not everybody will start eating together). A hearty meal costing circa £10 - £14. Well worth a visit if you haven't tried before !

Wagamama is an amazing place to try new food, especially if you are visiting from abroad. They have all sorts of Japanese food and drink here and the tables and layout in the restaurant also seem quite traditional. It is a chain restaurant, but that doesn’t stop the food from bruv amazingly unique. Our food arrived within 5-7 minutes of ordering and was still hot when we received it. They cater well for allergies and are happy to remove certain components of the meal if you have any allergies or dislikes. This is definitely worth a visit if you are in Windsor or various other parts of London-simply just check Google Maps for some other Wagamama locations!

The food is pretty much the same as other restaurants of this chain, the location is also good but the restaurant itself was extremely crowded and noisy. Couldn’t wait to get away.

Era mi primera vez en este Wagamama en Windsor. Estaba justo en frente del centro comercial Windsor Royal, que no estaba lejos para caminar desde el castillo de Windsor.

Great service and nice atmosphere. Food was quick. Could do with more salad with my meal. They should think about offer colouring for children. Staff were very friendly and polite.

Wonderful place to stop for lunch in Windsor. Food is delicious and fresh. Was our first visit to a Wagamama and our waitress was wonderful in explaining the menu and suggesting options for us.

Wagamama Windsor Part Of A Food Chain Serving Good Oriental/Asian Food. Visited recently but been many times has a reasonable selection of food but i seem to stick to the main same dish every time which is always good. Seating is always fun as you never know who you might sit next to Very good experience

I have been to many Wagamama chains throughout the country. The service is quick, efficient and the food is good.

Estaba muy ocupado, así que el servicio un poco lento, pero la comida llegó rápido. Personal servicial.

Todos los platos son geniales, sabe muy bien y el personal es realmente servicial. Cada comida en sí es deliciosa y es el mejor restaurante de comida tailandesa en Windsor. ¡Muy recomendable!

Never fails to deliver an amazing eating experience. So hard to chose what you want so we end up getting everything and sharing! I think they need to start doing small plates so you can try everything

Went for a dinner with my friend. I have ordered a ramen but as it was to spicy for me I have asked to change it. They apologized and changed the ramen with a very good service. The manager and the staff are really friendly and the food amazing.

La comida era muy, muy. Fui a cenar a mitad de semana. El personal fue educado y amable. Me sorprendió lo rápido que salió el pedido de comida, así que no estoy seguro de que estaba recién preparado. La ensalada cruda era agradable y el tamaño de las porciones eran buenas. Unas pocas moscas volaban alrededor, por lo que se requiere un poco más de atención a ese respecto. Por lo que pagamos, hubiera esperado que la calidad de las comidas principales fuera mucho más sabrosa. No volveremos

I have been to a few Wagamama's and this one does not disappoint. You know what you are getting and i like that consistency. This one is a stones through from the castle and because you have to go down quite a few stairs to get into the main restaurant , they have a wheelchair lift if needed ( excellent !) as a lot of restaurants in Windsor do not. The staff are fun and engaging and the facilities are always clean. There are steps up to the toilet but only two. Always a good staple on any high street and the portion sizes are really good so you never feel hungry !

A regular feeding spot when myself and my partner visit the visit the historic and charming location of Windsor. Tucked neatly away in a cellar, the low ceilings make for a cosy dining experience that is tempered by a chic interior design so as not to be claustrophobic. The nature of the seating may well

Yes it’s a chain restaurant. But friendly efficient staff great service one of the better ones great selection as always well prepared and presented

Just ordered some food for a movie evening by myself, and expected good dishes as usual but my gyozas weren’t warm nor they had been steamed/cooked properly. Very disappointed, not sure I will be ordering again any time soon.

The service was quick, the staff are friendly. The food was amazing. We sat next to the kitchen, was nice to see the chefs cooking and preparing. Definitely coming back.

The food here is consistently amazing - we recommend the ramen dishes, and the katsu chicken curry ☺️ always a treat!

The whole Wagamamas experience is quite different. From the long school-canteen style tables to scribbling on your mats. The food is always good and reliable, the service is attentive and quick. Love it but others maybe won't.

NOT fast food, but good food prepared and served fast. Efficient and friendly staff, excellent oriental food with a bit of a twist. Yes, you know what you’re getting, but it can go so wrong... it didn’t here, would definitely return!

Love Wagammama and the one in Windsor is good. Seated fast, staff v friendly, food as good as always.

Bit of a no brainer for us , we were visiting Windsor and we like Wagamama. Good central location, friendly staff , Food is fresh and really great portions. Can’t recommend enough

We had a lovely lunch with my family here. Friendly service, good food, very busy restaurant and a bit pricey otherwise most recommend.

Nice informal place with very friendly service. Very good kitchen. Nice and large choose of various Asian dishes. Fast and impeccable service. Strongly recommend this place for a great lunch or light dinner.

Average. They completely forgot one of our dishes, the only reason being that they were busy. Slow service & other tables complaining too.

We visited the Windsor branch and had to wait roughly 10 minutes to be seated, the restaurant was very very busy when we got a table tbe waitress 'Bagu' was serving another table but she looked over at me and said she will be with me shortly. When she came over she apologised for the wait and we ordered once the good came out she came back to check on us throughout our time in the restaurant she is very bubbly and mgt kids loved talking to her she would come over and say come on you can rest more don't give up. My son who is 3 really took a liking to Bagu and kept taking to her whilst managing the section of wags she still found tbe time to talk to my 3 kids.

Just been for dinner with a friend, after both having a very tough week - food was great as usual - today even better as it was served with a great smile and product knowledge - thanks Bogu - see you soon! ;)

Visited with 3 grandchildren 7 to 11 years and a grandchild 2 year old. With wife and three daughter.

Came here knowing how delicious wagamama food is but both my partner and I were disappointed. I had the duck donburi which I often have and it was completely over powered with chili whilst my partner's duck ramen was under seasoned.

... e é perfeito, pois os pratos de ramen vêm bem servidos e os preços são acessíveis. O local é mesmo saindo da estação ferroviária a caminho do castelo, o que o coloca numa posição invejável relativamente aos outros restaurantes!

No me malinterpretes, la comida es excelente y sabrosa. Lo extraño es que nunca hacen entrantes, entonces el principal solo llega cada vez que se cocina, por lo que podría estar comiendo su plato principal a medida que aparecen las otras partes de su pedido. De todos modos, no es un problema importante ya que la comida es de primera categoría. Es el asiento que mató mi espalda. Los bancos de madera son los asientos y después de una hora de sentarse, las piernas y el trasero están adormecidos.

到達倫敦溫莎古堡外的午餐，對於亞洲人而言，這間日式餐館所提供的菜式，真的是很一般。湯麵材料尚算正常，但湯不夠熱是一個問題。

I am always usually a fan of Wagamamas as their food is always consistently good and delicious. Unfortunately, this evening when visiting the Windsor branch the restuarant was let down by service hence the 3 stars.

Attended with family and friends for birthday meal. Booked a table but they were not aware of a booking on arrival. Staff were helpful so didn't matter too much and sat quite quickly. Service was good and enjoyed the food as did all our party. Only two small complaints were that food ordered together came in bits which meant some people had finished before others started. I do understand that as its stir fried it comes once cooked but i do like to eat together. The other problem was with solid benches and no backs to seats it was uncomfortable to some but we were aware of this on booking so my problem but it won't make us rush back.

In a lovely central spot opposite the castle, very convenient. Ok service and food as expected. Nice G & T.

After a few hours Christmas shopping it was lovely to sit down and enjoy the lovely good and first class service at Wagamama in Windsor. The staff were very attentive

Love Wagamama , never miss a chance to eat there , been to loads of them but found this one to be a bit plain with a not very good layout ,, food was nice as usual and staff as ever very attentive and pleasant and can’t do enough for you ,, just the ambiance that lets this particular one down a little , but would still recommend

This was our first visit to a Wagamama and we were really impressed with the quality and quantity of the food we ordered.Service was really friendly and swift and our bill was very reasonable.We'll definitely make a return visit.

Walking past and decided on a whim to go in as it looked so inviting. Delicious 2 courses arrived in lightening time delivered by friendly staff

Amazing food and I told them to call me as there was a kid asleep in the house and they did! Great delivery e.g. on time and friendly. Loved the food and great service! Thank you Wagamama x x x

Cenamos allí hoy, muy decepcionados, los entrantes vinieron después de los platos principales, mis fideos soba de los hijos estaban tan cocinados que no podía comer nada, mi Utame era básicamente brotes de soja con dos gambas (sí, contamos) nuestra cuenta tardó 15 minutos antes de que notáramos que nuestro camarero salía por la puerta al final de su turno. . . . . nunca más.

E' la seconda volta che mi reco in questa catena di ristoranti e anche in questo sono stata pienamente soddisfatta. Il locale è ampio e luminoso nonostante si trovi in un interrato con vista marciapiede a pochi passi dal castello. C'è una buona varietà di piatti con anche la specifica per quelli vegetariani e vegani il tutto abbondante e ben preparato. Il mio salmon soba non era neppure molto condito ma è possibile arricchirlo con le salse al tavolo, il prezzo era proporzionato alla quantità e agli ingredienti (£ 13.75). Molto cortese e disponibile il personale. Consigliato.

Muy largo día de trabajo, hasta el almuerzo tardío.

Good service, plenty of seating, right in front to Windsor Castle. Service was quick and staff were friendly and helpful.

Al bajar del tren en Windsor & Eton Central, vimos a Wagamama de inmediato. Recordando un buen sushi que tuvimos en la sucursal de Earl's Court hace seis años, decidimos en el lugar almorzar allí después de nuestra visita al castillo.

Lovely food, good for kids, quick service and not expensive. It’s not got great access for buggies though

nice place, friendly staff and a lot of vegan options to chose from :) vegan katsu curry is worth recommending!! :)

This is has a great location, it is downstairs near the railway station. The staff are friendly, the service is quick and the food excellent.