Wagamama in Hammersmith and Fulham

It was my second time going to the restaurant, the first experience was great however our most recent visit was even better. The service was outstanding, especially from Catalina. She was super helpful and attentive to our table, I would highly recommend this spot for a nice lunch/dinner experience.

No customer service, app to pay doesn’t work. Stressful experience. Plenty of other places to eat close by. Choose one of them instead

THIS IS THE WORST PLACE TO EAT AND ITS SUCH A HONEST REVIEW. Valentines dinner with family 1.drinks arrived 25 minutes after ordering 2.kids noodles cold. 3.teriyaki sauce arrived for kids after 6 requests from various waiters and waitresses. 4.overcooked vegetables in meals. 5.no one answers when you call them. 6.manager requested numerous times for excellent reviews when we complained.🙃 7.no one cares when you complain.. Starters which we requested to come first arrived 25 minutes after ordering. When you complain on the website the manager calls you from the branch and is rude and defending her staff so why call you anyway. 8.no one has rung back from customer service.. Don’t ever go to this restaurant at White City Westfield. Save your money and go elsewhere..

Go elsewhere, even if you usually like Wagamamas. If you’ve left your coat in the car while shopping in Westfield you’ll need it back to eat at this Wagamama. It’s really cold, and so is the food. Also use the toilets in the shopping centre before you go, because they’re cleaner than the restaurants which also had no toilet paper. Service is grumpy too, maybe because they have to deal with so many complaints. Worst Wagamama for ages.

Food was only warm Disabled toilet was out of use, only toilet was upstairs I was unable to go upstairs They were trying to open the toilet door with a knife as they couldn't find the key Customer service from the manager was awful Overall I wouldn't advise going there if you are disabled, which in 2024 is appalling

We ordered our food which arrived below room temperature. The noodles were awful and cold and the veggie Katsu curry was totally tasteless and cold. The waitress Aisha I think was her name was absolutely lovely and tried her best of not charging us for the noodles.

Great food in the centre of London; the portions are very big in size and the taste of the food was amazing, even though everything was a bit too spicy for my liking, but that part is subjective. :) I loved the freshly squeezed juices with unique names. The staff was super nice and even though we were a larger group, they managed our order well and with a smile on their faces. Recommend!

So I decided to go by Wagamama today with my partner to grab some lunch . I ordered the katsu chicken hot ; tea ; crispy squid The katsu chicken was indeed tasty and worth the money . The crispy squid was very oily and a chewy and I barely ate it as it taste outright nasty My partner ordered another chicken dish (forgot the name but picture bellow ) . His dish came 2 minutes after order which in itself was a red flag . As soon as he took a bite he spat it out cause the whole plate was cold , the chicken tasted old and the food seemed to have been laying for a while and was just given to us anyways . We complained and he got a new order which was better . After finishing our meal we brought the issue up with the general manager and I must say although he comped our crispy squid, the service still could’ve been better . The manager explained how everything is just reheated and how our “problem” has been solved as he got a new order and comped the squid but I felt like the approach was rather aggressive in communicating with us rather than apologetic for the mistake . All in all the expletive could’ve been better . It might’ve been a one off mistake but it left me displeased as I review and places and enjoy tasting different restaurants and promoting them . Unfortunately this was not the desired experience

Not so good today. Serving staff seemed to be disengaged and lacking in energy. Not given menus. Had to desperately try to get someone’s attention. Drinks arrived 5 mins after food . Food was tasty but only a few tiny pieces of chicken in the dish. Not the usual standard. I’m hoping that this is just due to tired staff in a busy period ??

Went there with a party of 26 people, received food surprisingly quickly and it was very good too. However a bit spicy even after i asked for no spice.

My family love Wagamama. We are usual Wagamama customers (Westfield - Stratford, Liverpool Street) Just tried GREAT MARLBOROUGH STREET and we are really disappointed. Poor service, portions are really small compared to other Wagamama restaurants. Looks like they opened just for new customers, random tourists- charge them, give them poor service and never see them again. If you want to eat in Wagamama - just avoid this one. Try another one.

I usually love Wagamama, but my experience at the Westfield branch was awful. Terrible service. I ordered a meal and after 30 minutes was still waiting. I had obsrved people arriving and getting their meals and I was still there 30 minutes later. I ordered a variety of times saying that I had been waiting for quite some time. They aplogised promising to deal with my situation immediately. In the end I stormed out after I had complained to the manager. Mrs Francesca Mifsud

Much better experience than my previous visit - were seated quickly and the food was quick and fresh.

So it was our first visit to Wagamama and we weren't disappointed! Seated quickly , great clean fresh looking interior, efficient service and food was absolutely delicious! Can't wait to return , oh and the chef's were so friendly wishing us a pleasant day when we left , its the little things you remember

Fuimos al local de Shepherds Bush. La comida espectacular pero mucho mejor la atención y amabilidad de Flor que nos hizo sentir como en casa. Tanto, que repetimos dos veces. Muchas gracias por todo Flor!

Saddened by the use of plastic containers for takeaway meals. In this current climate crisis I would have thought that a big name like Wagamana would have thought about a solution. I will return to their service only when they can provide an alternative to plastic

Wagamama is my favourite restaurant, partly because of the service. However the last couple of times I've been to White City the service is awful. I was ignored by the front door staff (normally they ask how many you are and give you menus) and was given no indication of how long I'd be waiting. Food was good when I sat down and as I was in a slight rush, my waiter was great at facilitating.

I came here with my girlfriend for dinner, and we were both very impressed. We did not have to queue long outside before being taken to where we sat. The restaurant was clean and met covid guidance. We were served by Emma who was very...

Had the best customer service from Mahima! She was professional polite and extremely caring in regards to our stay. She is a credit to wagamama and should train staff on customer service . We will definitely be coming back just to be seved by her.

We decided to visit here for dinner and ordered the yaki udon which was a tasteless mess and the prawns looked undercooked. The chicken ramen was so salty it seems the broth came directly from the sea it was not edible we didn't finish it...

Have eaten here many times and have left happy. Good food and an easy place to take friends or a date. Enjoy coming here and will of course come back soon!

I had the chicken-prawn Yaki Soba and it was good. The crispy fried shallots gives the food the crunch it deserves as well as crunch bites of the noodles itself. The pickled ginger also gives this dish the punch. Overall , best dish!!!

Amazing food. Manager and staff are lovely. Place very clean. Very happy. Will definitely be returning. Thankyou

La mia catena preferita di cibo fusion. Anche qui a Londra ottimo e abbondante. Cosa dite?! Sono tutti uguali?! E...

Came here on a Friday lunch time with my young son and baby in a pushchair. We were seated quickly and in a space I didn’t feel in the way. ( so many times, in other places I feel like the pram is a nuisance.)...

Was so impressed by the range of vegan options! The Avant Gard'n was delicious and comes with a little fake egg which was very impressive. Maybe a little overpriced, but I guess that's central London. Everything we had was very tasty and the staff were...

What a fantastic night we had here in Wagamama! It wasn't too busy for a Friday night and there was no need to book. The service was really quick and our waiter was very efficient and apologetic when he got my order slightly wrong. The...

Korean BBQ buns - very spicy and a bit too much relish (compared to our local) but still lovely. Other meals same as to be expected. Asahi lager was warm - couldn't drink it. Service was really quick, atmosphere nice.

Our first time at Wagamama and we’re super impressed! The manager Agata ( lovely lady with red hair) took our order as my son has a nut allergy and she was amazing she recommended lots of things for us to try. We felt very confident...

Yesterday after finished shopping in Westfield we had dinner there. Julia our waitress was brilliant so happy so helpful so kindly explained everything..definitely would go back .. oh yes the stake was perfect thank you for all your hard efforts!!

I am probably wagamama's most frequent customer, and this will not change. Whether you are a meat eater, veggie or vegan, you will get a great fresh meal. Service is always quick and friendly.

I have no idea how these restaurants have become so big. The food is mostly flavourless and not cooked well. The staff here are good and its saving grace.

I came to eat at Wagamama at least 4-8 a month in soho before quarantine . But today was my first time I was in central London so decided to have dinner with my partner the waitress was useless who didn’t knew what was she...

Thank you Giuseppe for another great experience. Not only is the food amazing but seeing Giuseppe just makes it that much better. Absolutely lovely man.

Came here a few weeks ago and to my disgust my missus got her food 23 minutes before me. The waiter had the nerve to bribe me with the meal he blatantly put through wrong which I thought was disgusting behaviour at its best. Just...

That was our first visit in wagamama after lockdown and we couldn't be more happy. Tasty food and great service made this visit super pleasant. Will come back for sure.

Quando sei in crisi Wagamama ti salva la vita. Inoltre ho segnalato un’allergia e ho avuto un cameriere tutto per...

We dined here in July & were really impressed with how friendly & helpful the staff were. The restaurant was very well organised & following Covid procedures. The food was delicious I love the Yaki Udon & my niece really enjoyed her kids meal. Our...

lovely food and fast service. staff were nice. the place was also clean and had dividers in regards to COVID outbreak.

Good points - Excellent service from staff - Very accomodating - Great food as always (first time back since lockdown and I've missed it!) - Staff seemed happy as they went about their jobs - Fast service and delivery of food Bad points - Can't...

ロンドンではよく見かけるチェーン店。wasabiと比べると高価ですがその分店が広いのでゆっくりしたいならこっち。

We just want a good bit, so went in here, husband ordered udon, I ordered a new item on menu to try. Both were delicious plus I ordered dessert, everything was good plus service was great!

Great place for a Japanese noodle when you are in a hurry. Ordered Gyosa (dumplings) yakitori (chicken skewers) and chicken noodles. Everything was delicious.

We visited the Wagamama on 42 Great Marlborough St, Soho, London W1F 7JL. No idea why this listing is for that and the one in Westfield Shopping centre on the same tripadvisor page! Food was nice, and we enjoyed our meal. Service was pleasant and...

Great place. Good food and nice casual sitting. Great Service.( Nice and welcoming staff ) Would recommend their gyoza

Fun menu - easy style and good service and value. Nice touch of family style seating Recommend for informal meals casual style

Awesome waiter who had full control over pur 10 orders. Waiter was good at giving reccomendations. Good vegetarian options

Came for lunch 3 adults and 1 child. A situation occurred that when brought to the managers attention was rectified immediately. Really great service and have to leave a special mention for Alexandro & Renata. Made our visit to the branch a brilliant one. Thank...

pre dinner meal. Glad we got in early as it did get busy. Had a fab meal. Date night really. But great location and staff were all very pleasant

Never had the possibility in eating Japanese food and various flavours! Was really surprised in finding all food and ambience very appealing and friendly place. The only knowledge of Japanese food was tempura and teryiaki, did have the superbly cooked tempura vegetables and very tasty...

Went yesterday prior to visiting the palladium, my hubby had not been to wagamama before. We ordered the pork belly steam buns for nibble starters with the bang bang cauliflower. We also ordered brisket teriyaki and I had pad Thai with chicken and prawns all...

Busy city location but staff do a super job to get you in, fed and out again. Menu suited all our family. Attention given to our gluten free daughter was simply as good as you get. Diverse menu. Tad expensive

Nos encanta su comida, la carta es escueta pero la dominan a la perfección, La camarera española fue maravillosa, toda...

Never knew Wagamama can disappoint like this. Serves me right - Chinatown 10 minutes' walk and what do I do? Go to a fake Asian place. Serves me right.

Great atmosphere with friendly staff and fast service. The food was delicious and very reasonably priced. Really couldn't fault anything except maybe my ability with chopsticks!

A must experience for anyone who loves food and a clean palate.Would love to see Halal or Vegetarian branch(s) in London. Elevate your senses and live in the moment.

Ordered for a Sea food pad thai and it was really a bland meal, chicken and some sea food was there when it could have been more sea food too. Service was also way slow

We waited 25 minutes to be seated at Wagamama for dinner tonight. There were lots of empty seats around so no we could not comprehend why the queue was so huge and not moving. No one seemed to be in charge. When we finally got...

First and absolute excellent thing about our evening meeting up with a friend was the excellent service which was provided the whole evening. We had a server who just started a week ago and she was super professional, just amount of humor and her knowledge...

Came in here with a group of Italian friends after having success in Liverpool with them and the same chain. As usual lots to choose from on the menu, and an enticing combination of aromas to boot. Enjoyed our meal, especially the added recommendations from...

We went to Wagamama as a big group with kids. The staff were helpful when ordering the food with recommendations and the service is fast. Overall very happy with our visit and definitely recommend it.

今やロンドンは日本天国。このチェーンも英国で１００店舗以上あるらしい。週末は行列ができるそうです。数ある和風メニューを避...

Fresh, tasty food and some great new additions to the menu. Quick and friendly service. Just a tad on the expensive side for noodles.

リージェントストリートからも近く、ショッピングの間に利用できます。いかにもなネーミングのメニューですが、あくまでも日本食...

I really fancied trying something different but with a nut and sesame allergy this style of food can be a challenge. I informed the waiter of my allergies and they have a policy that the manager comes to take the order. This lady was excellent,...

So over two weeks ago I didn’t feel very well in the restaurant it was busy and I was sick. Giuseppe was lovely although I didn’t have the chance to thank him. I came into Wagamama today and he was just so lovely, not only...

The food may not be the most tasty, but must be very healthy with so much vegetables, service is good, not expensive. Green tea is free which surprises me 😃

Such great food as always but must also point out the service was exceptional. We were served today by Billy (Vasili) what a top guy! So welcoming and friendly. A credit to wagamamas! Thank you very much 👌🏼👌🏼

I've been for the first time in Wagamama with my boyfriend a couple of days ago, the one in Westfield shopping center. It's been an amazing experience, the food was so good, high quality and competitive price. The place was really nice, cosy and clean,...

Très bon comme d’habitude Service très rapide , le staff est serviable Plat comme sur les photos et très bon...

we were lucky were served by a very friendly and nice waiter called Giuseppe he was very professional and friendly. Giuseppe. I wanted to say thank you, you are great well done!!!

We went here after a family day out in the area. The restaurant had plenty of table availability so we were seated quickly (which was great given the time of day and location!) We weren't served with drinks or food for a little while -...

To start with if you get those below right I would have given 5*, but..... *we got a starter dish with pad choi - green dish, very little side dish with the taste of poor seasonings - very blend, but yes expensive - £4.95/ £5.95!...

The minute we walked through doors we were made to feel like royalty by a very super friendly & charming guy waiter Giuseppe! The other staff couldn’t do enough either. The food was on point, and the atmosphere buzzing. Will definitely return!

I have found Wagamama to be the best vegan friendly restaurant in London. Really enjoyed my stay there. The atmosphere is amazing, the service is wonderful and efficient, the food? Delicious! All for a more than affordable price. An entire menu set for vegans. Fantastic!...

We went to Wagamama for our evening meal before driving back to the Midlands, even at 6.00pm it was very busy but we only had to wait a few minutes before being seated. We have visited other branches of Wagamama in the past so we’re...

My favourite Wagamamas around! Great service by the staff. Even after a small accidental error of someone else’s side being brought to my table they offered to give me mine on the house! Food is delicious, will definitely be coming back!

The service was fine, didn't take too long even with the restaurant full. I really liked the food. The rice was phenomenal in my opinion. The only bad point it's the disposition of the tables. I felt uncomfortable to eat close to other people.

Nonostante io sia preferisca non mangiare in catene e ai Franchising, ogni tanto mi tocca mangiare in questi posti. Erano...

Okay, wir waren um 21:20 Uhr da und der Laden schließt um 22 Uhr. Viele Gerichte und Getränke waren am...

2 days ago, had a quick dinner at the wagamama, food was good as always but the service even better than food :) the Romanian blond lady, unfortunately couldn’t remember her name was very helpful, friendly and professional. Well done, will be back soon *****

Went there for lunch. There was a queue to be seated but only had to wait about 5 minutes. Staff very proactive and friendly. The food arrived hot and was tasty and filling

Decided to give this place a try when we were leaving the mall as it looked extra packed. The service was quick and our waiter was super nice and recommended stuff on the menu when we asked. The food we ordered on the other hand...

Chinesisches Essen liegt jetzt schon etwas altmodisch. Hier kriegt asiatisches Essen eine erfrischende neu Aufstellung. Frisch vorbereitet in verschiedenen Richtungen...

Come here quite often for lunch and I am always well looked after. I always have quite specific orders and they are always well received and very rarely have any issues. If there are any issues the team there are always super helpful. Can't recommend...

Here with friends for an early dinner. Staff were quick to seat us, but it wasn't busy. They were also happy to move us once we found that the air conditioning was right by us. As usual with Wagamama food came quickly and was exactly...

Great staff. Great atmosphere. Great food. Best wagas in London. Lots of vegan options, don’t miss out.

I have been to this branch of Wagamama many times however today when the temperature is hovering around 2 degrees Celsius I found the reataurant so cold. Several diners including myself were wearing their coats. Disappointing and I won't return until the temperature goes up!!

..locale eccellente per qualità di cibo e simpatia dei ragazzi in sala..cibi preparati con cura serviti rapidamente con rapporto qualità...

My daughter and I were enthusiastically met and seated. The menu was explained and new suggestions offered which I had not tried before. The food arrived promptly and was delicious. I am vegan and l Wagamama offers a wonderful range of options. The service was...

We liked that this Westfield location is NOT inside the mall in the food court. We were shopping on Boxing Day & the food court was a mad house. We walked outside the mall and found this Wagamama location. There was a line, but it...

Ordered the Vegan Seitan Katsu as I'd had it before and was amazed at how 'meat like' it was. When it came, this was like a sweetish dark brown granular paste coated in breadcrumbs. The waiter was adamant that it was seitan but swapped it...

I was visiting Wagamama Westfield before Christmas during my Christmas shopping.As always, the vibe was amazing,food was great ,I love the power fresh squeezed juice,the edamame,lollipop prawns and chicken katsu curry .I was lucky to be served by Giuseppe,that he’s the most amazing person and...

Ottimo ramen e tanti piccoli sfizi culinari da togliersi anche se si è celiaci! Stupendo avere un menù chiaro e...

Popped in after a visit to The Palladium, which is around the corner. Very pleasant staff found us a seat in a cramped area when it was very busy, but quickly offered to move us to a better table. The usual Wagamama menu, helped by...

Our trip to Wagamama was quite standard to be fair, wouldn’t say it was great and wouldn’t say it was appalling. It was a bit busy in the restaurant so we were made to wait by the door for a while. We could see lots...

An Asian themed food, served by very friendly stuff. Enjoied it very much. The place has a somewhat thread bare setting to the tables but that is part of the charm.

The line was out the door when we arrived yet they still served us with a menu while we were waiting. They got us a table within 5 mins (alomg with everyone else who was already waiting). The food was delicious and we were served...

We went last night after shopping hours and regretted so much. The vegetable goyozas were not cooked, and my boyfriend got instantly ill after ordering his main meal ( had duck eggs and rice). Its obviously not clean- how can it, when this restaurant does...

Apart from disgusting pulled pork gyoza, we are having, right now, a terribile experience: the main door is constantly open. We asked the staff to change our table, but that was not possibile. And it was not possibile for them to ask people to close...