Wagamama in Barnet

I ordered food in deliveroo and then called the restaurant to ask them just to put the Katsu sauce on the side. The guy refused. Asked for the manager and asked her and she also said no. When I was trying to say but all it is, is putting the sauce in a separate pot she put the phone down on me! I have Bern to this Wagamama a few times and every time they are rude and not helpful. I will not go back. Wagamama’s however in Brent Cross did do it and there was no issue at all and the staff there are very nice.

THE WORST WAGAMAMA BRANCH I'VE EVER ORDERED AT. Avoid this location at all costs. Go to brent cross if possible. Staff at this location are the rudest I've ever encountered. The food quality is below standard. Have had several bad experiences at this location now and will never return. Not sure why I thought I'd give them one more chance. You've lost another family of customers at this location!

Unfortunately, while the menu seems to include some attractive dishes, the food quality, especially of main components is poor. The place is not kept clean, from the tables to the toilets Service is haphazard

Please if you have any other branch close to you go there instead. The service here is awful. They will literally ignore you at the door askimg for a table and then laugh together about it. Save your time and go to a different branch if you can.

This is the first time I have been to Wagamamas. What a great experience this was. The food was great, the service was efficient and the staff were so friendly. The price for a meal for two with drinks was a reasonable £70. Will definitely be going back

So where do I start? We visited this restaurant and ordered the usual. Starters, main and dessert. My partners main came out first along with our starter, he was more than half way through his meal before I received mine. Then the last of our...

I was twice disappointed after ordering takeaway from this branch. I have tried many Wagamamas and always had a good experience, but this has been the worst of all. The katsu curry was very oily and the chicken was raw. The sirloin steak salad did...

Having eaten at many Wagamama s this was the worst. Awful, lazy unhelpful staff. Sorry toilets with no soap and no help when pointed out to staff member. The food was disgusting, over cooked and poorly served. Our drinking glass were filthy and when sent...

I am on my 18th year of eating at this chain. It is always noisy and worth a quick eat but not a long evening. The staff were friendly and went out of the way to help with seating for someone who has mobility problems....

This is the second time I have ordered Chili Chicken Ramen. There is only noodles with no actual soup. If I wanted to have noodles, I would have ordered something else.This Wagamama is terrible. It's much better to just go to the one in Brent...

Decided to go to wagamama's as had been to other branches before and the varied menu suits larger groups. Went on a saturday night which was understandably very busy - waited about 10 minutes to be seated but the staff were very good and did...

We have been going to different Wagamama restaurants for a number of year and have never been disappointed. The quality, taste and portion size have been maintained all though out and hence representing good value for money. The restaurant is very child friendly, which is...

Came here twice for lunch on weekdays this month and were pleased each time. I ordered the same things on each visit: a chicken gyoza, chicken katsu curry and a large apple, orange & passion fruits juice. The gyoza was lovely, crispy skin and hot...

We came here to celebrate a birthday so a mix of ages. Staff were lovely and helpful. Interesting drinks. Loved the Buddha bear bottles will put candles in them. Food was plenty and a great selection to choose from. We took our own birthday cake...

I haven't been to Wagamama for a long time. I remembered it as having really flavourful wonderfully cooked food. I was a little disappointed with both the service and food. The waiter had a very odd manner standing wide legged and leaning on the table...

When you arrive you are greeted by a group of lovely staff , and a bowl of fresh edamame . There is plenty of vegetarian options anand also a lot for the meat eaters . This is a pan Asian restaurant which offers food from...

The food and the service is the usual, it's quick and the food comes out hot and sizzling, the waitresses are friendly. It does get very crowded sometimes, a lot of families go there, so it's not ideal if you want to have a quiet...

Fuimos recibidos en nuestro menú. Nos dieron nuestra mesa donde vamos a estar. Luego de pedir. La cena estaba lista y les tomó al menos 10 minutos para servir la comida para nosotros, después de ser servido fuera de la sartén. Entonces esperamos otros 10 minutos para pagar. Debe haber sido un mal día para ellos. O que podrían haber sido de personal. Por favor, prueba y recuerda, es el cliente que usted necesita para mantener contentos, así que se vuelven una y otra vez. Seguros si volveríamos allí de nuevo.

This Hollywood Bowl Complex is a very nice place to go lots to do Cinema Bowling restaurants Cafes etc Plenty of parking you can even have your car washed Wagamama is a lively and lovely place to go Friendly staff Good service Food was very...

This is the first time I've been to Wagamama and it was so delicious! I had chicken katsu and it was full of flavour and presented beautifully. The waiter was really friendly and we were always made to feel welcome although it was very busy!...

It was t nice to be seated in one of the booths but the benefit was short-lived because of too-noisy fellow diners who found it necessary to shout to/at each other even when in close proximity. But the food was fine. We tried the very...

We had a lovely meal and I would recommend it to anyone. For me not knowing the cuisine, it was so delicious. I would certainly go again.

The service in this place is literally the worst I've ever received. We were seated at a table and then 30 minutes later our drink order still hadn't even been taken. During this time my son was basically choking and desperately needed a drink. I...

Esto debe ser algún tipo de broma! No es como en cualquier otro Wagamama como. La sopa es simplemente agua, que no hay muchas, sin verduras, especialmente cuando tienes una comida para llevar. Comer en otro lugar. El director debería estar interesada en esto.

Pedí llevar.Pedí el vegetariano yakisobs con pechuga de pollo. El pollo era un extra de 4 libras.Cuando llegué a mi hotel y empezamos a comer, encontré exactamente 3 pequeños trozos de pollo, aproximadamente 1 pulgada cuadrada.Siempre he tenido una gran experiencia, pensando en volver de nuevo. Creo que si yo estaba comiendo en el restaurante, ME thrn podría haber arreglado la orden. El vegetariano yakisoba era realmente bueno

Had good eat and cinema next door very busy on Saturdays night food is great as expected friendly services! Parking is free too I specially enjoyed Wagamama new menu. There are a lot of families attending the restaurant.

A better Wagamama's for delicious & plentiful food and excellent service, you'll not find. And Finchley Leisure Park has so much more to offer from Pilates in the Lido to ten pin bowling in Hollywood Bowl and a Vue cinema. Plus the added advantage of free parking. We love the duck gyoza (dumplings) and chicken ramen, which was as tasty as always and perfect in cold weather!

I visited this restaurant for the first time with my wife to be today, ( 03/03/2017) after we selected our meals from the menu, we informed staff that my partner has a nut allergy, we were quickly informed it was policy that the manager has to take our order, which he swiftly did, the restaurant was very busy with other customers, we were checked upon by staff throughout our visit, my partner and I were very impressed with the level of service from the staff, it's a shame I didn't note the lady member of staffs name and the managers name, they were excellent!!! The food was tasty, filling and well presented, the restaurant is clean and inviting, well done to the staff, both me and my partner are so impressed we will be coming back, well done

Friendly staff, great food but small portions in certain dishes than other wagamamas, highly recommended!

Visited Wagamama Finchley with 7 teenagers for a birthday lunch. Staff, service and food all excellent, well worth a visit.

Eaten in many of their restaurants over many years, but this is the best for food and service. They aren't mean with the small things like dips with the gyoza and the soup that comes with the ramen dishes, which barely covers the chicken & noodles in St Albans. Our duck gyoza was cooked perfectly and the ramen had plenty of all the ingredients, whereas last week we noticed there were no spring onions in our ramen at St Albans, which we would ordinarily just put down to an oversight, but in that branch feel it was more likely to be a cost saving exercise. Their chicken ramen or the chicken katsu curry are our favourite dishes this time of year. It's also easy and free to park at Finchley. A thoroughly enjoyable meal.

We were made to feel very unwelcome and had a waitress who was bordering on rude. The restaurant was not busy and it was a good hour before closing time.My glass of wine was set on the table with such force it was almost thrown at me, and we had fruit flies buzzing around our heads the whole time. All of the activities of the serving staff were quite aggressive, such as tray being wiped down and thrown onto piles. Very unpleasant atmosphere. The food and drinks were good, but I expected much better service! A real pity.

The only reason that I'm not giving an excellent is because we were in before the big dinner rush and there were people queueing to get in. I can't speak for their experience. All I wish to say is that all members of staff that we spoke to were attentive, considerate, knowledgable about the food they were serving and totally engaging and personable. The food was excellent and it was a perfect meal before we went to the cinema after at this Finchley location. I've already eyed up the menu for my next visit and hope it will be soon....

Always good for for takeaway which is how we normally do. We are ust outside deliveroo zone so have to collect but very convenient. Great takeaway dishes / bowls you eat from and always fresh and tasty.....

Food is great with young family, lots of parking. Staff friendly and helpful. Firecracker dish is hot hot hot but really tasty.

Just returned from a family birthday meal. Food portion sizes on the small side, ordered a duck dish costing £13.95 that had no more than a handful of cold duck on it. The fish ramen also over priced. Service not great, paid £86 for our meal and wish we had gone to the £6 all you can eat chinese buffet just up the road.

I ordered the sirloin steak salad. My husband got his chicken green curry which was nice but my food sat in the side for 10 mins before realising it was mine. Brought to me eventually the steak was cold. I said u couldn't eat it. Waitress said manager would. Come over. It took the manager more than 10 mins to come over by which Tim we asked for the bill 3times. I did not pay for the steak. I advised steak was also very raw. Manager said that's how they cook it. We'll surely you should be asked how you want your steak cooked? Medium to rate, well done. Bad service will not return to this branch

Having eaten in various Wagamama restaurants. This one really lets the company.Having just been seated & not given a chance to look at the menu, we get asked " are you ready to order"We're given time, as we've said no to the first request. Now that we've ordered. The starters arrive together. I know the wagamama policy is that not all the meal may come at the same time, but 10 minutes between a noodle dish & a teppianake dish ! I don't think so.I'm halfway through my food, as my wife tells me not to let it go cold. The waiter come over & asks me if it's ok. I mention that it wou the be nice to eat together with my wife. To which I get no reaction.My daughter who ordered a prawn dish, which number has been written down on the table mat clearly, gets chicken. So this goes back. Again no reaction.I don't go out to have confrontations.I'm out with my family for some quality time. It would be nice, if someone from Wagamama could look into this.

Situated on site at the Vue cinema complex at Finchley. Plenty of parking outside . Ideal for eating before or after visiting the cinema. Friendly attentive staff who were quick to take our orders. Many variations of noodles and noodle dishes, freshly cooked and delicious. Reasonably priced. Well worth a visit Cannesdid ..... surfingsyd

This Wagamama is by far the worst restaurant I have ever been to. I ordered take out, in fairness it was all ready for me when I arrived but when I got home I found my daughter only had half of her meal. Her chicken was so tough it was literally like a rubber, it was impossible to chew or break apart. I called to complain to the restaurant and they suggested I drive back from Edgware to Finchley in order to get a replacement, I said I wanted a refund not a replacement. The manager asked me to bring the dish with me - I said thats fine!I arrived at the restaurant and was greeted by a very aggressive, red-faced, shaking angry man - the chef, Mark. He was absolutely disgraceful in how he spoke to me. I explained to the manager he was making me feel uncomfortable as he was standing centimetres from my face, he refused to move and the manager did not say anything to him!!I said it was all unacceptable, which was agreed with by the other customers. He said I was being intimidating to members of staff. I asked the ONLY member of staff I had spoken to "Did I intimidate you?" He said "no, you said its okay don't worry." I said to Mark "So who have I been intimidating?"He then was speechless and said "Fine, if you are going to continue being rude I am going to call the police. Sit down at a table and wait for them to arrive." I was so shocked!! I had only made a small complaint and asked for a refund - showing my daughter had not eaten the food, I brought it back and was cooking her something else at home. He then called the police. Within 10 minutes they arrived. I explained the situation to them, as did other customer witnesses. Our statements matched up - so they spoke with the chef. He didn't know what to say so the police said that they could not believe they had been called over a dispute of CHICKEN!!They left after 2 minutes and I was finally given my refund!After speaking with the area manager, I was told the manager and chef had taken full responsibility for the situation and had agreed they blew it out of proportion. I will never, ever return to the Finchley Wagamama again. As other reviews have said - this is by FAR the worst Wagamama around!! Go to Brent Cross or Watford, Watford Wagamama is amazing!!

Tried for the first time and felt it could have been better.The edamame was fine as was the wagamama ramen whereas the duck gyoza was over-cooked and the mandarin sesame chicken salad was so drenched in sesame oil as to be inedible. However, this was replaced quickly and without fuss by a chicken Itame (spicy green coconut and lemongrass flavour) that was delicious. Service was very good and the ambience was pleasant.Overall then, perhaps a slightly generous Very Good

Fast and efficient service. Food came out hot. Only one dish was delayed and arrive after we had all eaten. The manager refunded. After a lot of well placed words. All the food was tasty and prepared to a high standard.

After a evening of bowling, we wanted to have something different. Went into Wagamamas and the staff were not friendly. Food was quick (perfect for the little ones) and very tasty. We had so much left over we took a doggy bag and the staff gave us a nice bag to take home the extras. will be going again

food tasteless, service very poor. went for a lunch and it was the worst lunch i never had. food comes at different time, so you going to wait your starter while the other person is already eating it.

Loved the food and the prices, I had chicken dumplings, ribs and rice, my wife had Firecracker. First time at Wagamama but won't be the last.

It's great to have a Waga's nearby - only downside compared with eating at a Waga's in town, is that there were lots of teenagers being incredibly noisy and demonstrating how poorly they had been raised.....One VERY NEGATIVE POINT to be aware of - there does not seem to be ANY management of the car park, so if you are disabled with a blue badge (like me) do not have any expectation that you will be able to park in the disabled spaces by the restaurant - unfortunately the arrogant able-bodied will be parked in this clearly marked disabled spaces.....

My partner and I visited here for lunch today- I usually love Wagamamas but this is an awful branch. It's the second time we have been recently. It is always cold as the door is left open, the high top chairs are very uncomfortable the tables dig into your legs. It's also very loud due to the flooring- we gave up trying to talk. Worst of all the staff were awful- half way into our mains we had to question where are drinks were.It took about 45 minutes to ask for the bill and get someone to come with a card machine- we were watching others come and go. Would not visit this branch again.

Vale a pena visitar o Wagamama, qualquer um! A comida é muito boa e diferente, e o atendimento é sempre ótimo! Preço bem razoável!

Excellent food as always from wagamama. Staff are really friendly always give us free juice vouchers which keeps us coming back for more!

I live nearby, took my son, we had three main courses to share, a mixed seafood and meat noodle bowl, the mushroom noodle bowl and the fried veg with curry sauce and rice. All were delicious, fresh and steaming hot. The place can clearly get packed out and therefore noisy etc at busy times as it is in the cinemas/bowling complex, but the queue moves along OK so bear with it..I liked that there were more individual tables in this branch, necessary when half the patrons were kids when we went, servive was erratic, I had to ask three times for free water and twice for a green tea, and they brought over the wrong food order completely at first. But it was quickly resolved and we got on with gobbling it all up. If you havent been to a wagamamas Id highly recommend it, particulaly to vegetarians who are very well served on the menu.

So happy Wagamama is in north finchley, there is no decent restaurant around till the time wag was open, love noodle love ramen