Based on 168 opinions finded in 1 websites
Based on 168 opinions finded in 1 websites
Nº 377 in 813 in Derby
Opinions
Amazing service, amazing portions amazing everything!!
Khayyam Kiani Ali . 2024-11-27
MORE AT Google
Lovely little place, the deserts were a good portion size, any more would have been too much, despite how scrumptious they were. The lady behind the counter was lovely too, we will definitely be back
Craig Wilson . 2024-11-25
MORE AT Google
Been buying via just eat for a while just wondered about Shrinkflation on portions considering the price that's expected. Would have thought the portion would reflect the cost.
Hassan Chambers . 2024-11-18
MORE AT Google
Solid milkshakes. Thick and creamy
Firas Nasar . 2024-10-20
MORE AT Google
Amazing desserts, so delicious 😋
Manpreet Khalsa . 2024-10-10
MORE AT Google
The cookie dough and ice cream at Waffle Box Derby is a perfect sweet treat. The warm, gooey cookie dough pairs beautifully with the creamy, cold ice cream, creating a delicious contrast of textures. It’s rich, indulgent, and hits all the right spots definitely worth trying!
isha agha . 2024-10-03
MORE AT Google
Fast service , very scrumptious desserts The best!!!!
Abdullah Anwar . 2024-09-27
MORE AT Google
I ordered food from this restaurant all they had to do was deliver I told the driver I had a young toddler I cannot leave the house, the driver insisted he can’t leave his parked car as it will be stolen. I then rang the restaurant sort this explained the situation for them to reply we’ll just keep our food. If I could give a negative star believe me you guys would have it disgusting set of human beings
Barbie Goodwin . 2024-09-09
MORE AT Google
Horrible with me when I am talking
Aronia Smael . 2024-09-02
MORE AT Google
Food is nice but delivery is a joke. Waiting over an hour for dessert ain’t the one.
zayna . 2024-08-25
MORE AT Google
Just been in today and brought strawberry milkshake and its was yummy
Fahad Miah . 2024-08-23
MORE AT Google
I ordered some waffles and milk cakes, they came quick, on time and tasted amazing, would definitely recommend.
Arvind . 2024-07-30
MORE AT Google
Excellent service- friendly staff! Absolutely love getting an Oreo milk cake!
Hiba Aziz . 2024-07-30
MORE AT Google
Dozen bits of plastic in my drink disgusting mate
Sofia Shaheen . 2024-07-28
MORE AT Google
Wafflebox is a top tier dessert shop. I would highly recommend, you will not regret it! Staff are very friendly and give great advice
Anisa . 2024-07-27
MORE AT Google
Called the shop to place an order which the lady confirmed. Waited an hour for my food to be delievered to my house, called the shop again they said the order hadn’t even been put through. Incompetent staff. Top tip: spend a few more pennies on your staff and employ adults not children who can barely speak
MR23GA . 2024-07-20
MORE AT Google
VERY NICE DESSERTS LOOKED AFTER US VERY WELL THANK YOU👊🏽
Raza Ahmed . 2024-07-07
MORE AT Google
The food was ok but the customer service was extremely bad. Staff was very rude and insulting very disrespectful. Stay well away from this place.
Javid Hussain . 2024-07-01
MORE AT Google
Took 2 hours for the food to arrive. 4 different delivery drivers cancelled. 2 hours is awful and appalling. It's pay weekend they should be putting more than 1 member of staff on shift. Delivery driver informed me only 1 member of staff on on shift. They should invest in staff. Need to do better in future Rang but they didn't answer. Should inform if there's a long wait. So I could cancel in future.
Daanyaal 15 . 2024-06-28
MORE AT Google
Awful customer service. Take ages to deliver and packaging is always poor. They never pick up their bloody phone.
Hamza Adnan . 2024-06-28
MORE AT Google
Milkshakes are amazing, a hit with the kids, will be using again for sure
Michael Dean . 2024-06-19
MORE AT Google
Only had their milkshakes but they're very nice. It is slightly too thick but still very nice milkshake.
Abdul . 2024-06-12
MORE AT Google
I m in love with their waffle and chocolate shake. So rich and yummy
Maria Fatima . 2024-04-22
MORE AT Google
Very good service and excellent milkshake
Mo Mo . 2024-03-30
MORE AT Google
Best dessert shop in derby. Always fast service and use plenty of sauce!
Harjot . 2024-03-15
MORE AT Google
After reading some incredible reviews about the amazing desserts and service (in particular Fatima ) I thought it was finally time to try out waffle box in Normington derby The place stands out with its modern but simple design and the prominent illuminated sign put me at ease knowing I had finally arrived…. I was nervous as to what awaited me !!!!! We’re the dessert reviewers all true ? was Fatima really the dessert queen of Normington ? Or was it all just hype? I was about to finally find out….. Inside the place is very clean and modern and there is ample stylish seating for everyone if your a single lonely loner like me or even if your with friends and family I don’t think you will struggle to be seated. Now the moment I had anticipated as I came to the counter it was empty ….my heart sank…. no bundle of sprinkles to greet me (Fatima) there was an old school bell on the counter so I closed my and eyes gave it a hopeful press praying my prayers were answered….. when I slowly opened my eyes I couldn’t believe it ….. like out of a sene from a movie there she was it must be her I thought to myself ….. that swagger that orange T shirt those grey trackie bottoms those sliders finally I got the infectious smile and the showing of those natural pearly whites ….. I knew it was her the dessert queen of Normington …..finally I was in the presence of greatness…… Just looking at her makes you want to order the whole menu but I had to calm myself down and try to be professional I finally decided on an old classic jam sponge with custard along side a Kashmiri pink tea After taking my order away she went with the walk of swagger Dan into the back and there I was twiddling my thumbs and bopping my head and feet to the Classic R&B tunes pumping in the background It wasn’t long before I got my dessert from the ever glowing Fatima who seemed like she glided across the floor to personally served it to my table. The presentation was impressive …..but when I tasted the sponge I felt my tastebuds explode into excitement and I felt I had been transported back into time to and I was back at school where I used to have this all the time …. the tea was equally as good giving me flashbacks of sitting in the lush valleys of Kashmir itself I honestly recommend you try this place out the service and desserts are second to none and you will struggle to find a better place in my opinion if nothing else you have to pop in just to set eyes on the queen herself FATIMA
Tariq Khan . 2024-02-28
MORE AT Google
If you're ever in Normanton and find your sweet cravings running wild, Waffle Box is the place to be! And let me tell you, the only thing sweeter than their desserts is the service, courtesy of the one and only Fatima.
lee kilarski . 2024-02-28
MORE AT Google
Wrong order- missed items , expensive and poor taste. A very long wait.
Foziya Younis . 2024-02-24
MORE AT Google
Oreo cookie dough was elite ! And an Oreo milkshake ! This was so filling and delicious !! Thank you for the quick service .
D Leigh . 2024-02-23
MORE AT Google
I order 2 milkshakes very disappointed
K K . 2024-02-22
MORE AT Google
Got two portions of waffles from this place as me and my partner wanted some waffles. As first timers here, we expected the usual waffles with good portions. Instead we was greated with small rectangular waffle with next to no toppings and drenched in chocolate sauce. Safe to say, it isn't value for money.
Robert To . 2024-02-14
MORE AT Google
From the moment you step through the door, you're greeted by the radiant smile of none other than the legendary greeter, Fatima. Let me tell you, Fatima isn't just a greeter—she's a beacon of joy in a world full of sprinkles! Her infectious laughter and warm welcome make you feel like you've just stepped into a hug made of whipped cream and sprinkles. If there were an award for the Best Greeter in the Universe, Fatima would win it hands down! If you've ever dreamed of a place where waffles reign supreme and every bite transports you to dessert paradise, look no further than Wafflebox! Nestled in the heart of Normanton on Pear Tree Road, this sweet haven is not just a dessert shop—it's an experience! But that's not all—let's talk about the waffles and the milk cake! Oh, the waffles at Wafflebox are a divine symphony of flavour and texture. Each bite is like a tiny explosion of happiness in your mouth, leaving you craving for more. Whether you're a strawberry’s and cream enthusiast or an adventurous toppings connoisseur, Wafflebox has something for everyone. And don't even get me started on their selection of milk cakes and pink tea—you'll think you've died and gone to dessert heaven! Now, let's circle back to Fatima, shall we? Not only does she have the magical ability to brighten anyone's day, but she also has a knack for building fantastic rapport with every customer who walks through those doors, (not just the ones with a kind face). She remembers your name, your favorite toppings, and even your embarrassing childhood stories (but don't worry, she'll never spill the beans!). Fatima is the heart and soul of Wafflebox, and it's high time she gets the recognition she deserves. I mean, honestly, give this woman a raise already—she's practically the dessert queen of Normanton and running this place on her own! So, if you're looking for a place to satisfy your sweet tooth and bask in the glow of Fatima's infectious charm, look no further than Wafflebox. Trust me, once you've experienced the magic of this place, you'll never look at waffles the same way again.
Taz Khan . 2024-02-07
MORE AT Google
absolutely amazing, everything was perfect even the packaging
beau mckeown . 2024-01-22
MORE AT Google
Amazing experience and customer service. Great and spotless environment. Staff is very polite and organized. Best dessert shop in Derby.
Pink Panther . 2024-01-22
MORE AT Google
The staff are always helpful and polite. Deserts are cooked fresh You can see the staff ensure they go above and beyond to provide a great service.
HASSAN SHAKIL . 2024-01-21
MORE AT Google
Perhaps the most decent dessert place in derby (now that chocoberry has closed). The portions are standard and you don’t have to check whose serving to guess the quality of your order. All items on the menu are well prepared and I’ve never had an issue with quality. Well mannered staff but service suffers slightly (naturally) when it gets busier. The seating is clean and the sofas are not peeling off like most dessert shops.
Adam Younis . 2024-01-04
MORE AT Google
Too slow, order took a long time to arrive.. disappointed
Gurpreet Singh . 2023-12-25
MORE AT Google
the girl she works at front got no manners don’t know how to speak to costumers
Bani Moulou . 2023-12-19
MORE AT Google
Amazing waffles especially for the price, so tasty 🤤
Megan Beardmore . 2023-12-18
MORE AT Google
Loved the chocolate cake with custards.
Amtico Phone . 2023-10-10
MORE AT Google
Love the milkshakes and waffles, both the staff and desserts are wonderful!
Sayed Ahmed . 2023-09-22
MORE AT Google
The best in Derby and very friendly staff. It's worth a visit . If it opened earlier I would go for breakfast. Sundaes are great and so is the freshly made Chai
jon miller . 2023-09-11
MORE AT Google
The girl is very respectful and polite and service was excellent 10/10 would recommend waffle box from Jaskaran
Jaskaran Gill . 2023-09-01
MORE AT Google
excellent customer service and delicious desserts. i would definitely recommend going here!!
Simran Gill . 2023-08-31
MORE AT Google
They do only cash and always say that Machine is not working when u ask for card payment.....Hence, dont go if u don't have cash with you
Shoeb Farooqui . 2023-08-29
MORE AT Google
Very rude Asian girl with attitude no card machine makes you wait and food quality rubbish , avoid don’t go there
Daniyal Amjid . 2023-08-26
MORE AT Google
Lovely waffles. Clean seating areas with a corner set up with a colorful backdrop to take fun photos The contactless wasn't working when we visited but they helpfully accepted a bank transfer. Only wish they had toilets though.
M E Acquah . 2023-08-18
MORE AT Google
Good service. Excellent deserts.
Amin Ben Eshaq . 2023-08-18
MORE AT Google
Fatima makes the best desserts. She’s very welcoming. Would recommend coming here!!
Javeria . 2023-08-08
MORE AT Google
I had a wonderful experience at wafflebox and the desserts I had were amazing. A server called deen helped me pick a few treats and was polite, helpful and happy the whole time. Will definitely come again.
Talvin . 2023-08-04
MORE AT Google
Best tasting dessert shop in derby, good customer service and very fast service
Deen Aziz . 2023-07-22
MORE AT Google
Went today for a sundae treat and we were not disappointed. The place is nice and clean and the customer service is fantastic. The sundaes were exception lovely, tasty and great value for money. We will be back soon to try the waffles. Thanks again to the young girl with a smile on her face and great customer service.
am . 2023-06-25
MORE AT Google
Ordered on uber eats. Order never turned up. Rang them and they couldn't care less just excuses. Won't be using again.
Katherine Anderson . 2023-05-16
MORE AT Google
Friendly staff. Enjoyed a little catch up with friends here
Binnie B . 2023-04-30
MORE AT Google
best service ever orders waffles and milkcake and milkshake and best food ever. Also worker (adeel) came to our table and gave us 2 free waffles. Big respect to him❤️
Yusuf Zia . 2023-04-13
MORE AT Google
I got the waffle and it was really nice. Only reason this isn’t 5 stars is because it took a while to get made.
Mohammed Ahmad . 2023-03-18
MORE AT Google
Fabulous place to visit always and great customer service ever
Adam FAHL . 2023-03-06
MORE AT Google
My waffle was made by fatima and it was amazing loved it. Delivered so fast and was the perfect temperature. 😍
jaskiran virk . 2023-02-27
MORE AT Google
WaffleBox Derby is Best tasting dessert place in Derby I would say miles better than the overrated heavenly desserts! The two chocolate cakes with custard and the waffle were delivered to the correct temperature (well done), and the strawberry sundae was packed in a separate bag (very nice touch) and also very well presented. Every item was a delight to eat. Credit to the staff who made it. Will be ordering again you have gained a new customer!!!
Rav S . 2023-02-25
MORE AT Google
Addictive desserts, best desert place in derby
Prisca limon . 2023-01-24
MORE AT Google
Very disappointed wafflebox we got wrong order given to us by Uber driver and when we rang wafflebox they said we had to contact driver they couldn't do anything, I've been loyal with wafflebox but they let me down big time very very angry and annoyed. Never going again to rip off box. Not surprised to see been 1 star ratings before. Still haven't had my refund.
Ram Derby . 2022-12-09
MORE AT Google
2 hours to arrive and cold not impressed
Steve smith . 2022-12-01
MORE AT Google
Currently best milkshakes in Derby. A bit pricey on other items and some portion sizes are on the smaller side.
G OA . 2022-11-15
MORE AT Google
AVOID This Rubbish place order came well over an hour late and when i rang up to complain i got lip from them. Still waiting for my order 😡DONT WASTE YOUR MONEY ON THIS RUBBISH PLACE. GO ELSEWHERE
Haroon Rafiq . 2022-11-12
MORE AT Google
Ordered cornflake tart with custard. Was very nice and tasty.
Midlands 88 . 2022-11-08
MORE AT Google
First time about to try it , both staff were confused & didn’t care about how long I’m waiting to put a order in ,they lost out on money 💰 & a genuine customer, LIKE WAKE UP GUYS UR MAKING A CUSTOMER WAIT FOR ANOTHER CUSTOMER THAT DOESNT RETURN FROM CASH POINT & UR first customer didn’t return - bcuz ur card machine was not accepting his card , or everyone’s I don’t really care .. u could of easily cleared the total of previous customer , I told you I travelled, but u weren’t bothered
Aqib MirZa . 2022-11-06
MORE AT Google
Highly recommended great experience happy to order here again
Kardo Mustafa . 2022-11-03
MORE AT Google
New place, simple menu, freshly made
Khalid Azhar - LS Design Surveyor . 2022-08-27
MORE AT Google
One of the best dessert place in derby (my daughters love this place and my son loves another 🤦♂️) very reasonable price and seems nice inside although we've always had takeaway and havent sat inside yet
rafiqul chowdhury . 2022-08-26
MORE AT Google
Wow first time ordering from here and the milkshake are to die for will be ordering again soon
B. Kelly . 2022-06-25
MORE AT Google
DONT ORDER FROM HERE - worst service ever!! Made a small order using justeat, 1 waffle and 2 milkshakes, nothing strenuous! Current update - 2 hours later; no food, just eat app saying ‘enjoy your food’ like it’s been delivered, and waffle box are not answering their phone. What a joke!!!
Abigail Woodward . 2022-05-02
MORE AT Google
This is our regular dessert place. My son loves the waffles and they have the best milkshakes in Derby.
Nahman Khaliq . 2022-04-10
MORE AT Google
The milkshakes taste really good 😌 Best milkshakes ever!!😋
Rakiya Bi . 2022-03-16
MORE AT Google
Absolutely Amazing! Perfect waffles, refreshing shakes and delicious hot puddings! Definitely The Best🤤
Fatima . 2022-03-16
MORE AT Google
Nice waffles and shakes what I ordered but the only down side is that the place isn't very welcoming .
Sehla Ahmed . 2022-02-28
MORE AT Google
Very poor service staff not very friendly overpriced
Nazir Aslam . 2022-02-13
MORE AT Google
Hello. I just want to say that the waffle are amazing. I keep ordering each day and the delivery guy is nice and polite. Thank you
Natalia Ternyilova . 2022-01-22
MORE AT Google
Overpriced cheap ice cream and chocolate sauce... No difference in flavours
nasar mehmood . 2021-12-15
MORE AT Google
Amazing waffles, the best I ever had
Anwar Ibn Arob . 2021-12-08
MORE AT Google
Best dessert shop, would definitely recommend!
Tanwir Akhtar . 2021-09-29
MORE AT Google
First time I've tried this place, wasn't really impressed. Firstly the customer service is a bit lacking, no please, no thank you, just handed me the bag didn't say nothing. I asked for knife and fork for my food they said they don't have any, only plastic spoons. Anyway onto the food, I ordered regular wafflebox, looking at the photos I thought would get 2 waffles (hotdog size) on the box, but only 1 was in there. I'm assuming the large wafflebox which is £1 extra has 2 in there? Needless to say £4.80 for 1 is expensive! The vanilla ice cream that came with it was like the cheap mcdoanlds ice cream! Then onto the shake I ordered an aero mint shake. When I tasted it I could taste bits of aero but seems like only 1 stick in instead of 2... Anyway the shake tasted exactly like the cheap vanilla ice cream with bits of aero in. Wasn't impressed! Needless to say won't be returning as the prices don't justify the food taste or quantity given.
Mohammed Ali . 2021-09-21
MORE AT Google
Waffle was decent. Nice ice cream. I got the white n chocolate waffle.
Sana Hussain . 2021-09-18
MORE AT Google
Omg..!!! I love this little shop.. my waffles and Strawberries are on point every time I order.. 🙌
charlene stephenson . 2021-08-18
MORE AT Google
Amazing shakes. Great service. By far the best desert place in Derby.
anjum ilyas . 2021-08-05
MORE AT Google
Lovely place. Nice and clean. Good for quick snacks and shakes
Asim Shahzad Mughal . 2021-08-04
MORE AT Google
Great place, friendly service, fantastic for Derby. Big up the worker NORMI for bringing our milk shakes to the car.... Will defo order again Thanks Wafflebox & Normi
Ibrar Ahmed . 2021-07-22
MORE AT Google
As usual amazing service .. never have they ever messed up our order and fatima is just a perfectionist with details .thank you
Aaly Rainbow . 2021-07-14
MORE AT Google
bought 2 sundae for £10 and was just a total waste of money. the strawberry sundae had frozen strawberry that was actually hard to bite in and the oreo sundae wasnt even half eaten only 2 spoons that's how horrible it was and the ice cream was the ones you can buy from.ice cream van for £1 here it's £5. wouldn't ever go back or reccomend
Mohomad zaheer . 2021-07-09
MORE AT Google
Portion sizes perfect. I dont get why people complain about Portion size its a dessert after all.
Mudassar Riaz . 2021-07-02
MORE AT Google
Different kind of cookie dough, not so rich and sweet which was perfect and enjoyable, Reese wafflebox was delicious. Skittles milkshake was unbelievably refreshing.
A Rahman . 2021-06-20
MORE AT Google
The premises was very clean and welcoming, the staff were very friendly and knowledgeable, well done. Finally and most importantly the food was lovely I had the cookie dough, the waffle and a milkshake absolutely lovely and refreshing. Well done keep it up, I will be back for more.
abid mahmood . 2021-06-20
MORE AT Google
For the best milkshakes in Derby this is the spot!
Afzal Araf . 2021-06-06
MORE AT Google
No plates to serve in all done as takeaway. Waffle was very small and way overpriced icecream is normal macfiurry type not worth the price.
Zaheer Khalil . 2021-06-05
MORE AT Google
Very bad 👎service and very bad stuff
Muhammad Rizwan . 2021-05-22
MORE AT Google
The desserts were very nice! Amazing service! They were very tasty especially the milkshakes.
Mohammed Ilyas . 2021-05-11
MORE AT Google
This place shouldn't even be in Normanton! Normanton is known for great quality food and generous portion sizes but this place fails to succeed in both scenarios. I ordered 2x Bueno Delight, Large, White Chocolate. The waffle was so hard I couldn't even chew it. I had to use a knife and fork to split it into pieces which failed. Hence I gave up and threw both of them in the bin. This was the most embarrassing moment in my life my guests were from out of town. This place has really embarassed the whole of Derby. I guarantee you this place won't make it by the end of next year.
Usman Suleman . 2021-04-18
MORE AT Google
Drove past this the other day and thought Ill give it a try as it looked promising. Was feeling something sweet so with it being covid lockdown atm I can't eat in so can't critique the dining in experience or the customer service Placed the order on just eat and it arrived within the allocated time and the delivery person who handed me the food delivered it courteously. The waffle was well packed and the packing was clean and branded well The waffle itself tasted great however you know when you microwave chocolate and it cools down and it becomes a bit a bit flakey, it tasted like that and felt a bit half arsed. The portion size itself wasn't the greatest, with the dessert/waffle business being over saturated you would have hoped for a bit more for the money and you can get full sized waffled for less. It came with soft serve ice cream which is also a bit of a let down compared when the standard is a gelato I think 3 out of 5 stars is a fair review, the food tasted good however it doesn't feel like it was value for money Some improvements is to add more options, the fact there is no maple syrup or Nutella option is criminal and to increase portion size
Ahmad . 2021-04-10
MORE AT Google
We had a kinder bueno waffle, and a white chocolate cookie dough. The waffle was great, nice and crispy , resulting in one of the best waffles I have had. On the other hand, the cookie dough was very disappointing. The portion size was a major problem which may stop me from coming here again (literally 3 bites)!
Shazia Khan . 2021-04-05
MORE AT Google
Had the Strawberry Bliss Waffle and the Oreolicious Cookie Dough Ball. Great tasting desserts with a friendly service.
Rehman . 2021-03-24
MORE AT Google
Great service and mouthwatering desserts
Bilal . 2021-03-19
MORE AT Google
These schedules may not be completely accurate on special days. Please always confirm with the restaurant
Similary restaurants in East Midlands
156 Opinions
Great place! They went out their way to make a flavour that worked for me, 10/10.