Waffle & More Harlow in Harlow

The manager behaviour is disgusting never buy and never go there .

Staff are very pleasant waffles always nice

Had my sons 9th birthday her in the arcade. Loads of retro games to play as week as air hockey and table football. We'll organised and no too in your face.

Went in today 11th October, the public toilets in the bus garage were out of service so I thought I'll ask in there if I can use there facilities. The woman behind the counter was so rude saying 'the public toilets are down there' I said they was out of service, her reply was 'our toilets are locked ....' What about the patrons that were eating in there at the time? Never ever have I seen this sort of rudeness.

Had my boys 8th birthday party today, 22 loud and noisy class mates 😂. The team at Waffle and more were brilliant, couldn’t do enough for us. Arcade was great, and all the kids enjoyed the games, hotdogs and ice creams. Thank you

Loved it, hidden gem of an arcade

Amazing food and the drinks were AMAZING!! Staff were all so polite and attentive too! Plus the arcade upstairs was amazing and such amazing value for money

We had my daughters 9th birthday here and it was absolutely amazing. Something for everybody, all the kids had a brilliant time. Food was good. I honest can not recommend the place enough!

Kids loved it, so did we! Nice place with nice service.

Lovely friendly staff, whole place was clean. Welcomed in, shakes were amazing!

amazing waffles and good customer service and management , perfect portions and best ice cream i’ve ever had! the new savoury food is delicious , better than mcdonald’s!

Staff was friendly Dessert choices are good Very delicious Price is good and in door arcade entertainment available with private party area

I would rate this a 3 and a half due to the waffles properly being the only good things of the trip. This was pricey cost me £25 which I think is ridiculous knowing I could have gone somewhere else gotten a better price and had a great snack. Drinks wise I had a cookies and cream milkshake which didn't take of anything. Staff wise there just there and that's it you hardly know that they are there cus of how quiet they are.

First time coming here with the family by chance as we were walking around killing sometime. The place looks clean and deserts and coffee were on point. Staff were friendly and prompt. Will definitely be coming back.

Staff AMAZINGLY Friendly & Helpful + Shakes/Ice Creams were DEEEELISH!!!! X

Looks to be good place for waffel lovers, ice cream,some bakery products, being on the way and in the town center is a busy joint.

We had an absolutely brilliant party with you yesterday thank you for being absolutely fantastic you offer a fantastic service that Is above and beyond alot off the children that came including my own son had adhd and asd the care you took off us and to cater for them I'm absolutely speechless. Thank you just isn't enough will deffinatley be recommending you to everyone I no and will be booking again and again xxx

Cool place. Grab a coffee, dessert or shake, and for £4 the kids can play unlimited arcade games upstairs for 1 hour! Or £4.99 with a hot drink or slushie. For 2 hours was £2 more. You can watch upstairs on a big TV screen but they can't get out without passing you downstairs. Toilets up and down. It wasn't busy, even over half term holidays. Staff friendly and it's a nice place to relax while the kids have some fun.

Can't fault the staff, all very good. However we were told we could just arrive anytime for the kids to use the arcade, when we turned up we were told it was closed until 5pm. The food was good, but my youngest has a milk allergy and by the time her vegan one was done the rest of the food had already been finished. I don't think I will return here

The service is always great here. The people are personable. The food and drink is tasty.

Of you have a sweet tooth this is perfect. My visit today was my first, won't be the last. There are also savory options. Lots to choose from and very friendly.

Went today for the first time with the kids (who have been a lot with grandad). Lovely little Place, great menu selection and arcade room upstairs. One of the male staff who I believe to be manager was ever so lovely/ helpful and even pointed out to me a deal they do to get drinks and arcades together on offer! Must of known I was a newbee 😂. Kids loved it, smoothies were lovely. Arcade room to ourselves! Loved it. X

The young ladys serving was so lovely and kind, they were polite and very helpful, but the manager was so rude when talking to the young girls it made me and my god daughter feel uncomfortable, also the manager dismissed me when I asked if any one was sitting at a table.

Went here after school with the kids was lovely waffles and the kids got to go upstairs and play the arcades. The lady who works in there is really lovely we had a great time x

We visited here on Friday with our children’s holiday club for a private rental in the arcade games room, it was amazing! The staff were fantastic, there were lots of games in the room, the food was incredible and the place was lovely and clean! We could not recommend them enough! Thanks so much for a great experience for the children, they really loved every minute of it!

Great choice of vintage arcade games reasonably priced

Very fast and efficient service though their kinder waffle seemed a little dry even with the chocolate sauce. May have just been a little over done. Their bubblegum milkshake was delicious!

Amazing, amazing, amazing! I would highly recommend to anyone with a sweet tooth. They also have games to play here - great for the kids!🤩

Worst staff i have ever encountered. Bunch of spotty faced bogey hands 12 year olds, grunting and huffing and puffing, not a smile, worst service i have ever seen, didnt want to serve us as it was 12 mins til closing time it was like the end of the world when we walked, idiots

Arcade was amazing but prices of drink and food you need a new morgage

We had a party at the games room upstairs and I have to say all the kids who come had a fantastic time and did not want to leave so we will be going back thank you to all the staff as well 👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻

Very tasty, will definitely go back. Lovely staff too 5*

waffle and ice cream was good. milkshake was tasteless (cookies & cream) customer service was awful, all food came at different times , they forgot a milkshake no apology just said they would do it now !

First visit, was in Harlow town and fancied a milkshake which did not disappoint, I went for the Borne one so can recommend that one. We will return for a waffle as well to use the arcade games room that's upstairs! The staff were very polite and friendly so look forward to going retuning soon.

We arrived, placed our order and the food was brought to us within minutes! Staff were really kind and welcoming. Me and my friend shared a kinder bueno waffle along with a strawberry and flake waffle. Both absolutely delicious. We also purchased the milk bar milkshakes which were very tasty! 100% recommend and would revisit! Grace & Amelie 😁🧇

So today I can say that I was disgusted! For the first time at this place but it will be for the last time! Unwashed cutlery, actually disgusting, not to mention fruit, I ordered a waffle with bananas, berries and strawberries, I can say that ,the bananas were black, none of the slices were ok, some berries were rotten and cherry from the cake was the hair from the chocolate sauce!

Every time very friendly and helpful. I love the offer between 14.00- 17.00 a coffee with a cake for 5 pounds. Very tasteful the waffles, ice creams, cakes and cappuccino!

would be nice not to seat you at the table then 20mins later to be told to go at front door to order yourself

Great waffles with lots of customising options. Not too pricey. Staff had great energy and the decor of the place including chairs and tables look very nice. Only small complaint is that I think they need to mop/clean the floors more frequently as they were quite sticky. Other than that I will definitely return with the kids Edit- March 2022. Just had my daughters birthday party here in their party room upstairs. Very good!!! Kids loved it

We came as a group of 5 and ordered separately (group of 2 and group of 3). The 1st thing they ask for is your table number which is pointless because none of the staff seem to know where any of the tables are and walk around holding orders not knowing where they go. The group of 2 waffles arrived and the 3 other waffles still hadn't arrived 5 minutes later. We called the waiter over to ask where they were and he went to check... They'd lost the ticket so had to take the order again... Then they found the ticket! Waitresses brought other items to the table which weren't ours, it was a bit of a hullabaloo to be honest. The glasses and cutlery could do with a better clean as well, especially during current times.

VERY DISAPPOINTED NO GLUTEN FREE PRODUCTS!! Also, girl at counter was wearing false eyelashes and nails (not generally accepted in catering).

We took our children there to meet santa. Such a lovely place. The staff are very polite, nothing was to much. The waffles are amazing. Such a lovely palce. We will be returning very soon. Well worth a visit.

Me and the children had an amazing time today and the waffles and pancakes were unreal. The staff were so kind and helpful and we can't wait to go back . Thank you so much for a wonderful experience xx

Sat here waiting for 20 minutes with the shop empty and they still have a 20 minutes waiting while all the girls behind the counter talk and do nothing. Never mind the waiting but looking at this girl prepping the sundays, using her bare hands instead of the scooping utensils to prep the food is absolutely disgusting. She didn’t think twice and kept doing it for all the orders she prepared the one with headscarf.🤮🤮🤮

Popped in here with grand kids. Pleasantly surprised. Friendly staff good service good quality deserts with reasonable prices.

The waffle was delicious , staff were friendly and helpful and the price for the waffle was set at a good price .

Wafles are crispy and really tasty, place nice and cosy. Service quite slow, orders to one table delivered at diferent times, some orders forgotten untill we got to request for them. And stay away from milkshakes. Both of my children got sick after having them. Some of beries in my waffle portion were rotten too.. Hope improvements will be implemented so trust will be earned in return and we will be able to enjoy our time out there.

Really enjoyed the strawberry cream waffles

Amazing!! Best waffles I ever had. Loads of choices, and service is super quick.

Fab place to go for coffee and waffles. Good to support an independent business rather than the overpriced chains down the road. Lovely staff and fresh, tasty waffles. Coffee was spot on. Will be back!

Friendly service. Yummy food. A great place to go for a pick-me-up.

Great experience at Waffle and More. Friendly staff, attentive and helpful. Excellent value for kids and adults. Will definitely be back again.

Great after school visit with the family loved the Biscoff pancakes with decent strawberrys the kids almost stole all of them from me. Great vibe and good service will definitely be coming back soon.

Friendly service, lots on the plate to eat. Clean and comfortable place to be..

Yes, liked it but very sweet the waffles we had

" Bad Quality, rubbish variety of foods Chocolate Cheesecake was hard , Portions were Ridiculous and it did not look delightful all they have is random Smarties or Kinder Breuer Single to sprinkle on Waste Of Money Poor Customer Service "Girls had no idea what they were doing but talking and rude Manager. BEWARE & AVOID

One of the best place to get fresh and tasty waffles!

yuuuuumiest! best waffles I've had so far.

Their strawberries and cream waffles are heaven on earth.

Not bad, but the menu is very limited and the portion sizes are small. Food made me feel a little sick after. Just go to Creams in town instead.

Bad quality rubbish food and coffee realy disgusting

good customer service and very lovely pink seat😍

Good quality, cheap and tasty 👌

Lovely place to have a nice dessert with friends or family, quality products, really enjoyed it !

They have awesome services and their own amazing taste for waffles, will keep visiting them :)

great designs and waffles , tasted lovely , my family really enjoyed xx

Absolutely terrible!!!! I ordered a sundae and it looked nothing like the picture :( it has no chocolate sauce and hardly any toppings 😡 very disappointed

Lovely food and lovely staff! Would 100% recommend