Based on 899 opinions finded in 2 websites
Based on 899 opinions finded in 2 websites
Opinions
The hotel is very clean, and the facilities are nice. The rooms are very small, but they are cleaned daily, and service was good.the staff at check-in/check-out wasn't as helpful as expected. But overall it is a great hotel, for a short stay, in a great location near the train station.
Juan Sebastián Moncayo . 2024-09-23
MORE AT Google
Honestly 10/10 experience, the restaurant was so delicious and the dishes were very good and filling , katherine was such a sweetheart and was such an amazing waitress loved her and she so welcoming as well and the reception were also very kind too and everything went smoothly we also got our rooms as soon as we arrived ( even though we arrived before check in time ) and the rooms were very simple and nice and clean and the bathroom was my favorite part of the room it was so elegant and stylish and spacious , would definitely recommend this especially for the people that are catching a train at euston station it’s literally just a 5 mins walk
Talal Albakar . 2024-08-22
MORE AT Google
5* Hostel, 1* Hotel.... Room too small even to move around, bed WAY too small for 2 adults (135cmx190cm), our room was in the basement, so additional "rat" feeling added to the stay. But hey! No bedbugs and bed and shower was clean. Too expensive for what you get.
Tunde Jakab . 2024-08-21
MORE AT Google
Breakfast service was the only reason that I will not book this place next time most likely as it supposed to be really 7:00, finally once I came down 7:12 I was told that it’s still not ready so I had to leave that place hungry due to very tough agenda with cup of coffee in hand that actually cost me full breakfast service. Only this was disappointing - place itself is very nice and if You are looking for a hotel in Central London - it’s worth to consider.
Michal Strzembicki . 2024-08-18
MORE AT Google
It's 3:16 am and it's impossible to think about rest or sleeping in this hotel, which is already very, very noisy due to street noise and other sources. Although no one lives in the next room, someone has obviously been showering there for an hour, and the neighbor's tap is obviously about 1 meter next to my ear, which is tired from hiking. I already mentioned that apparently no one lives there...?
Diak Voigt . 2024-08-13
MORE AT Google
Nice place for a short stay, the rooms quite small
Suhaib Rambo . 2024-07-23
MORE AT Google
Very very very basic. Clean Small Don’t book if you want to lounge about in your hotel room. It is very much a functional space.
Nicky Pysden . 2024-07-17
MORE AT Google
Small room well presented room in a central location. Only criticism, the toilet is right by the bed.
Dee . 2024-07-16
MORE AT Google
I specially booked a superior double room, which has enough space. This room type only has one room on the basement floor and the fourth floor. We had booked a room more than 3 months ago and stated that we wanted a quiet room on a high floor. But now we cannot arrange a room on the street, so it is very noisy at night. In addition, the sound insulation is poor, and other rooms are noisy when they are closed, making it difficult to sleep. So I won’t choose it again next time😫.
mandy lee . 2024-07-16
MORE AT Google
I will rate this hotel after experiencing it 7 times over 3 months. The hotel enjoys a prime location and great prices, but I have many incidents with it. On 13-4-2024, the alarm rang annoyingly at 3 in the morning for half an hour, and the residents were not informed why or apologized to. During one of my visits at the beginning of June of the same year, the weather was very hot in London, and the air conditioner made a disturbing noise. After informing the reception, they very coldly told me to turn off the air conditioner, and I wouldn't hear the noise! In my last visit, which will never happen again, after receiving the room, I found out it had no fridge. After asking the reception, they told me I was unlucky and that not all rooms have a fridge!! This is a hotel where at least it should have a fridge!! In addition, the water faucet was annoying and leaking water from everywhere. The last experience was a complete failure, and problem-solving in this hotel is very poor.
عبدالرحمن خالد . 2024-06-22
MORE AT Google
We (my husband and I) spent two days in London and one night in this hotel. It's a really nice hotel with a great location and a direct connection to the train station. For example, it's only a 20-25 minute walk to platform 9 3/4 at Kings Cross Station. We had room 1, at first impression the room was really perfect, we immediately felt comfortable and everything was very clean. What is noticeable is that the rooms on the left side have windows facing the street, which is directly in front of it. and is heavily trafficked. You hear everything. Since we did a lot, we were very tired and didn't notice anything. However, I wanted to mention that. You can charge your cell phone via USB, and the beds are large and soft. I can't say anything about breakfast because we didn't book that.
Jessi S. . 2024-06-16
MORE AT Google
Really terrible hotel. Can’t believe e the prices they charge and the rooms they offer. We paid £580 for two nights for a tiny double room. The floorboards (which were plastic) were ripped and damaged in our room and there was a bad draft from the window beside the bed. Typical London really where photos make it look good but when you arrive it’s something very different. Massively overpriced and wouldn’t recommend.
KM C . 2024-06-15
MORE AT Google
The room in the basement was moldy, my throat was uncomfortable, and the air conditioner was very noisy.
CatCat YY . 2024-06-13
MORE AT Google
Smallest room I've ever stayed in. Mold in the shower. No dresser for clothes or a closet. Staff was friendly. Refunded through Expedia. S
Elbert Guerra . 2024-04-18
MORE AT Google
Super. When we return to London we will book at this hotel again. We had a room with 2 twin beds. Good location, a few meters from a metro stop (with some lines) and within walking distance of Euston Station (more lines). Well insulated, you don't hear the traffic. Only sirens, but we didn't hear them at night. The room was on the smaller side, but had everything you needed. The room was clean and the beds were made and towels replaced. The sink could be a little bigger because it wouldn't fit so many things. There are some hangers for clothes but no wardrobe. The rain shower was spacious. The staff was very friendly and helpful. You have sockets with USB outputs for charging. We were able to check in a little earlier because the room had already been cleaned when we arrived. When we had to check out, we could leave our suitcases in a locked room. Our suitcases were tagged with a number so that the staff knew whose luggage it belonged to. This way, someone can't accidentally go home with your suitcase.
Amber_Vlieghe . 2024-04-07
MORE AT Google
This hotel has a lot of promise but is sadly let down by a lot. The key attraction is obviously the attraction, it's a very convenient spot dbd and the team were nice enough to deal with during my visit. The rooms are mostly quite small which I don't mind as it's central London and the space is used well. Sadly there are a few big let down ls, firstly in my room there was a strange smell coming from the shower, probably the pipes. There's a cool tablet to operate the TV and many other hotels features which is genuinely impressive, however none of the channels had signal. Lastly the bed is pretty average and the pillows are some of the worst I've seen in a hotel in ages. I would stay again if I was in a pinch but that's it.
Jack Francis . 2024-04-03
MORE AT Google
Good service, rooms and location. I did a late night check-in after booking from the train on my way to London. I got a nice small Cabin for one, with a decent bed and a large shower. I had trouble with the safe, but the receptionist came to my room right away and fixed it.
Andreas Foldager . 2024-03-25
MORE AT Google
Customer service is appalling! Very rude and unhelpful.
Charntai Jowett . 2024-02-11
MORE AT Google
A good basic room with all that I needed. The bed was comfy. The shower was great! Friendly, efficient service.
Clare Mwande . 2024-02-07
MORE AT Google
A bit on the expensive side if you ask me. The smallest double room I have ever encountered. You had to go outside to change your mind. The location is great and the staff are friendly. A 'misunderstanding' at breakfast led to us being charged £37 for breakfast. When challenged we got excuses before they accepted their error. We will not be staying again.
Alf Bagheera Sparky . 2024-02-04
MORE AT Google
가격이 다른곳에 비해서 저렴하여 작은 방은 이해하였으나, 청결상태는 최악임. 방에 들어가자마자 침대에서 나를 반겨준건 다양한 인종의 머리카락들... 바닥 또한 긴머리카락들이 너무 많았음. 서비스는 친절하였지만 말도안되는 수준의 청결도가 별점을 다 낮춤...
Jinwon Choi . 2024-01-26
MORE AT Google
Terrible customer Service. I have COVID and tried to postpone OVER 24HRS before my booking. Guaranteed this was originally a non refundable one, however it would be irresponsible of me to come and stay when I have COVID and spread to other guests. I spoke to two people in reservations and they refused to change the booking even though they had already received my money. I believe they pretended that the manager, Mohammed, was in a meeting when I asked to speak with him and told me to go through the 3rd party booking company instead, which I did. The hotel refused them too! However Agoda did understand and kindly offered the refund from their side. What made it worse, was that the hotel staff didn't even offer any words of sympathy for my illness when they could clearly hear me coughing and sneezing. The hotel website information says they put customers at the centre- they don't! Do not give your money to this hotel- there are plenty of great hotels close by.
Sandeep Wingrove . 2024-01-23
MORE AT Google
Modern hotel with an excellent location and the shower is AMAZING
James Anthony . 2024-01-17
MORE AT Google
Having been staying in the attached hotel fir the last 20 weeks (2 nights a week) the staff could not have been better. Very friendly, attentive and professional, nothing too much trouble. Making sure my table was able to accommodate me working in comfortable surroundings . Special thanks to Gabriel, Miguel & George. Good conversation with a 5* service! Highly recommend
KMRG99 . 2020-03-14
MORE AT TripAdvisor
So travelling to Aldgate and was heading to rut in square seen next door a new place is never seen piped in for a wine and bit of food where do I start fabulous all staff was amazing helpful wine glasses clean and wine was outstanding food was on another level also you can see the kitchen it’s spotless!! Miguel and alim are just so nice made me smile has good conversation and was just so smiley and handsome and 5* service See you soon it’s been amazing
Hollie . 2020-03-09
MORE AT TripAdvisor
I booked the private dinning room for my bridesmaids dinner. It was really nice, the room was nice and clean . We were looked after really well and the food was good. I can recommend it.
Melissa A . 2020-03-04
MORE AT TripAdvisor
Called in here before catching our train from Euston. Is a few minutes walk, turn right on main road, next to underground steps. Only had an hour so asked if it was possible for a quick meal. The staff could not have been more helpful, suggested what would be quick and rushed the order. I had a pasta meal which was delicious. Reasonable prices as well. There was a set 2 or 3 course menu which looked good and would have had if more time. Will certainly use here again before catching a train.
Valerie R . 2020-02-17
MORE AT TripAdvisor
Loads of gluten free options plus adaptations possible on non gluten free dishes. Gluten free desserts available too - not just ice cream and sorbet but a bake well tart and brownie. Friendly waiting staff, nice atmosphere. Reasonably priced and a varied non gluten free menu.
Ashleigh I . 2020-02-12
MORE AT TripAdvisor
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