Village BBQ in Harlow

Uncooked stone cold food in 5p burgers box made of paper better get sandwiches from tescos.

Really good moved into the area about a year ago and alway I get my food from here the best donar kebab

Excellent service, excellent quality and hygiene

ATM not working today on 01 June 2024

It's taken me a long time to write this review because it was such a bad experience. If I could give it 0 stars I would. Haven't ordered from here since. I found a kebab shop which is fast even during busy times, food arrives hot and always has the correct order (barring the odd pot of sauce or they call about substitutions). Called around 7pm for delivery ASAP. Given a wait time of about an hour, fine, I accept that when they're busy there's going to be a wait. 1 hour & 5 minutes later I call to ask if my food is out for delivery, to be told "he's just left". I call again well over the time it would've taken to get here to get another "he'll be there within 5 minutes". 15 minutes later, no food, no calls. Call the shop again, "sorry, the delivery driver had an accident" (location they gave was 5 minutes away from their shop, not my house, so they lied both times), "we can't deliver, he was our only driver." Also told they couldn't cancel the order and they were STILL taking delivery orders btw. My bf took off to go and collect it with the raging hump (he's 6'3 and by no means a small man) and there waiting for him was our order which was still hot, bearing in mind it's now been over 2½ hours since I placed the order and over an hour since they claimed it was on the way, so how in the world is it still hot? Why couldn't they just be honest and say they forgot about our order?! The man I spoke to was rude, arrogant and a downright liar. I actually feel disgusted whenever I see their menus being delivered.

Long time customer spent many hundreds of pounds on your business then you treat me with contempt. Goodbye

Had a lamb combo kebab - delicious.

Very friendly, Excellent staff decent food!

Best kebab I’ve ever eaten. Staff are friendly and helpful. 24hrs later and I’m still thinking how good it was.

Had a delivery order, very quick to deliver food was still hot on arrival, very tasty Lamb shish and chicken shish combination 👍🏻

Just bought a medium Donna, was the driest meat I’ve ever tasted, served from the pot as usual instead of being carved, terrible meat 👎

Very tasty kebabs, very nice, friendly staff, highly recommended

Im a truck driver and compared to other kebaps i have eaten around UK is perfect The food and service are extra good and delicious

Harlow has limited good quality take aways when compared to what London offers in terms of flavour. I have been ordering from here for a few years - atleast once a month if not more. The quality of food remains consistently good, have tired other places in Harlow and none of them can compete with Village BBQ. This is the place to order from from Harlow if you like good quality food. 👌

Food was good portion’s decent an fair price

Wear hairnets next time, the hair in my salad wasn’t pleasant, and the kebab was too dry.

Love this place . Great service always.

Nice food, hot when delivered. Nice staff

Disgusting service ! food used to be nice now its a joke , staff are a joke and like to argue with customers, they lie to customers and say items are there when there missing .. and even tried taking my money and not sending the order OUT when ordering thru there website its only becuase i rang i knew it wassnt coming ... they didnt want to let me know they stole from me clearly . and to get the money back i had to go and argue with the manger in the shop . SHOULD BE SHUT DOWN !

First time ordering from them and I have to say the food is amazing. Not only a huge portion - their small chips would be considered large somewhere else - of everything but it tastes good too. I had chicken doner - enormous portion, couldn't even finish half but I ordered large because other places give such a tiny portion even for a large, I did not expect this 😅 - the salad option is great. They don't just give you whatever, you can choose what type of veg you want in your salad 👍🏻 Everything was fresh and the food arrived on time. Will be looking forward to order from them again.

Usually great food but tonight the chicken doner was so salty 😩

Got a meat and chips from this place, it was one of the worst iv ever had, meat was under cooked and the chips was old chips fried again which was rock hard, absolutely disgusting

If I cloud not give a star I wouldn’t because the food quality tonight is shocking specially asked for something. If you cannot cater for peoples needs and wants then don’t bother taking money off of someone under cooked meat stale bread and manky salad just a shambles happened more times lately must be different cook and management ( NO QUALITY CONTROL )

Really nice kebab purchased recently from them, will use again!

Great staff and nice food. The customer chairs are quite comfy too.

Very tasty, lovely donner kebab with Turkish bread. Very yummy and reasonably priced.

It is a best for everything very nice delicious thanks for all.

Food is normally good. Last night it came late and it was cold.

Just had our food. 1st time ordering from here. Never again, such a let down. After now reading the reviews, cannot believe why they have such good reviews. Ordered online, after choosing the options we wanted for salad and sauces, we never got any, especially also when the delivery leaflet that came through our door says that all kebabs come with salad (false advertising). 20 mins for delivery was good, but the food arrived cold. Totally disappointed.

Great food Great Stafff - All freshly prepared before you to your taste. Many different combinations to choose. Mine's a Shish, what's yours?

Omg the best kebab place ever....so glad I found it. Portions are huge, you get more than enough for your money. Great place. Love it

Fantastic food, fast card payments on delivery. Fast service. Highly recommended

The food is lovely and the staff are so friendly, and the prices aren't to bad. I'd give more star's if I could.

Food is hot and quick... Didn't get my order right but.. That's how it is.

Just had a delivery. Have used them numerous times and have a few mishaps when placing large orders. This was 2 kebabs and was totally disappointed. Pitta bread was rock hard and doner meat was tasteless

Very good service an great food

Chicken was ok not greasy not as much flavour as it used to have but good value for money

100% 5stars from me quick delivery. delivery man so polite the kebabs are so much better quality then in the past with nice fresh salad defently won my custom. My child loved hes aswell and hes fussy eater best kebab in town

Not bad Food was good and the staff were friendly Not expensive

Best chicken doner in harlow for sure... and the option for turkish bread also a plus... well done guys keep the good service and nice food.

With plenty of kebab houses in Harlow to choose from Village BBQ certainly comes up trumps. Decent portion's, hot and tasty with no nasty bits. Quick and friendly delivery and good value also. They also have their own app as well which I've downloaded! Well done Village BBQ.

We had a lovely donner from here, very tasty and good price. They keep their kitchen and surfaces very clean you can see it over the counter. We will come back again!

Delicious food, friendly staff and great service. Definitely recommend it.

great food very nice service and friendly staff, enjoyed my kebab definitely recommend it X

Very good, very happy with a new owner. A lots of better than was before. Shop look more clean. Food quality better too. Staff are friendly, quick and helpful.

i have been getting my kebabs here for a long time and found the old owner to be really nice however its been taken over by very rude staff who try there hardest to argue with you blaming it on the owner new rules, if you tell them what salad you want they start talking louder pretending they cant here you giving you what you don't want. The quality of the food is very poor and always cold, they even tried to overcharge me. THEY WILL NOT GET MY CUSTOM ANYMORE. With loads of Kebab takeaways in Harlow i advise you go elsewhere or get ready for rubbish food and rude staff .

Waited on hour when arrived it was cold so refused delivery the driver was very rude we reordered and was told 30 minutes 45 minutes later we phoned to be told very rudely they forgot!!! We always give 5 pound tip but this occasion they were rude and couldn't be bothered. Will never order from here again!!!

Large mixed kebab small shish kebab last night. Quick very polite on the phone and the food was excellent highly recommended

Best kebabs in Harlow. Fresh salad and lovely Turkish bread.

Its alreet seems cleaner then the others near by

Not a bad kebab.. needs a refurb

Nice big portion of kebab! Realy tasty! Good price!

Waited over an hour then all salad and sauce was missing... 2nd time in 2 weeks, what a shame have been eating here for years but really gone downhill recently!

Bread and salad is the name because bread and salad is all you get from this company! Paid £12 for some bread and salad and tiny little pieces of chicken! Absolute disappointment would not recommend this to anyone!! Called to complain but of course no mangers available as all on holiday haha typical!! Good luck with your order

I’ll never order again from here because last time we waited more than one hour

It is ok if you want something quick and don't want to cook. They are happy to help and will do everything separate if requested

Was really sick after one of their doner kebabs. Never again.

Best kebab shop, best garlic source 100%

I’ll never order from here again, I think the better reviews must be fake. As many people have already mentioned they’re as rude as can be and on top of that the food is average at best (chips are like cardboard) it takes ages to arrive and then the food is cold. The delivery driver even explained his frustrations at the staff, that they're rude and lazy and have him delivering cold food. Anyway last month they messed an order up and when I called up they pretty much refused to do anything about it. I explained I’ll be dropping the food back and collecting a refund as this isn’t what I’d paid for. The bloke then said he’d issue me with a discount the next time I ordered - he took my address and said not to worry. As I was owed a discount I thought I’d order there last night as I had guests over. At first they offered me a free bottle of drink which was an abolsute insult and ended up taking a few quid off my order. 1 hour later the food arrives freezing cold and missing a large portion of chips that my friends partner had ordered, so of course I called up to just receive a barrel of abuse from the bloke. He was screaming so loud that everyone else could hear him and it was truly embarrassing. I’ll never ever touch this place again and if you look at many reviews on Facebook and google I’m not the first to experience this kind of attitude and service. Don’t line the pockets of scumbags! On the other hand I received a pleasant service from Harlow kebab when I first moved to the area so I’ll use those guys again!!

Very nice food and good customer service. 😁

The best kebab in Harlow!!! The staff always friendly and helpful! Strongly recommend! 😊

Great chicken doner! My favourite ace in Harlow. Easy to park

Good price great tasting food and generous portions with a friendly service. It was my first order there but not last !

Absolutely delicious. Best kebabs we have had in years. Really friendly and welcoming staff.

Amazing food and the staff there and polite and will have a conversation with you

States they are open till 1am called to order at 12 and they say they are shut ... Questioned them about the site saying 1am and they was really rude and said no 12... Therefore cant comment on food or delivery ! Change your site

The only place I've seen in town that serve Turkish bread as an option with your kebab instead of pitta! Good portions and decent prices. Takeaway/delivery only, and though the service can be slow when busy it's definitely worth the wait

Terrible service, I ordered a bottle of coke with my order and they never brought it after me calling 3 times and they also charged me

Great food, great service and great people.

Lovely kebab shop, nice food, nice staff.

NO STARS FOR THESE GUYS. TODAY AFTER PICKING UP A £35 ORDER FOR MYSELF AND WORK COLLEAGUES, WE FOUND A STAPLE (THE KIND THEY USE ON WOUNDS) IN OUR FOOD. WE WERE FOOD SHORT WHICH THEY REFUSED TO RECTIFY TOO. ON THE PHONE WE WERE TOLD IF WE CAME DOWN WITH THE STAPLE THAT THEY WOULD GIVE THE MISSING FOOD TO US, REPLACE THE FOOD THAT HAD THE METAL IN AND GIVE SOME FREE FOOD AS A GOODWILL GESTURE. THAT WAS NOT THE CASE AS THEY ONLY REPLACED THE FOOD THAT HAD THE STAPLE, WHICH WAS THEN FOUND TO HAVE HARD PLASTIC IN IT. WE THOUGHT WE WOULD GIVE THIS PLACE A TRY, SINCE THIS WE HAVE FOUND OUT THAT THEY ONLY HAVE A 1 STAR HYGENE RATING. WE FEEL ROBBED, THE REPLACEMENT FOOD WAS BINNED AND THE WHOLE ORDEAL HAS MADE US FEEL ILL.

One of the better more hygienic kebab houses in harlow. Food is always tasty and you know it's cooked properly

Best kebab in Harlow an sawbo that's why I drive there

Food was really bad dry no taste which is a shame

Just got food from here, went to pick it up, took one bite and threw it away! Disgusting! This place needs to be shut down!

Good quick food, delivery can take ages sometimes. Would recommend based on experience so far.

Recently used this place and now it's my favourite kebab shop

Took them 30 mins lovely (better than gaskos )