Villa 23 Cafe in Christchurch

6.50 for 2 teas haha management has no idea Ripping off their local people,on the ball management would make such a difference and make money,sack them all

Lovely soup today for lunch, absolutely piping hot. Sat outside and enjoyed the view of the boats, ducks and swans.

Visited Haven Cafe last Wednesday & what a disappointment…………………………Had arranged to meet other family members for crabbing at Mudeford. Thought would be authentic to have lunch that was likely sourced locally so went to the cafe. In total we were a party of 5 adults & 2 children. The large order included one child’s portion of fish chips (£8.95) and a fair portion was served but when the small adult scampi & chips (£11) arrived we couldn’t believe it, I so regret now not taking a photograph. Four pieces of scampi peas & less chips than on the child’s portion. We queried it with a member of staff who really wasn’t bothered and confirmed it was the correct size for the order. How the price can be justified I really don’t know. I spoke to a group of staff who throughout our time in the cafe had stood chatting at the till area, they appeared totally disinterested especially at my complaint. Asking to speak to someone about it, a different member of staff came to the table & was adamant that my portion size was a small adult portion of the 2 sizes - small/large on offer. Saying the adult would have had more chips. No way was there more chips, my portion was in general smaller than the child’s. How I wish I had taken that photo. I don’t know the position or seniority of the person who came to speak to me, there was no introduction. Just insistence that I’d been served the correct portion size. No apology or valid reason was offered for my disappointment. I regret now not ordering a child’s fish & chips I would definitely at least have felt I’d had a meal. I have to say two in our group had mussels which were amazing & thoroughly enjoyed. Unfortunately the whole experience was ruined by my “small”meal, eaten almost immediately before others’ meals had arrived. The others feeling guilty starting their’s as I had finished and not at all fulfilled. Our combined family group spent £100 in the cafe that lunchtime. Never again!!

Can’t stop thinking about the food which we had on Friday night. It was absolutely delicious. Defo my new place to go. The flavours were amazing and the service was great too. Shame they had no coffee left which would have finished the whole experience off nicely, but all in all we loved it and we will definitely be back. Thank you.

Great Coffee shop. Great staff team and nothing is too much trouble. Very clean including the toilet facilities. Ample room and free parking outside. All produce of goods quality. Can be busy at times but worth the wait.. Even if you do not drink coffee. Update, new staff from last time, still as friendly and quick. This place could do with a self clear station. The staff work hard enough as it is.. Still a favourite..