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3.9

Based on 167 opinions finded in 3 websites

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Nº 123 in 222 in Knowsley

Nº 15 of 23 British in Knowsley

CUSTOMERS TALK ABOUT DISHES WITH..cookedchickensteakribs

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We were staying at the hotel attached so tried eating here on first night. We queued for nearly 10 mins to get a drink and order our food. When eventually our food came the starters came with the main meal and i had asked for sweet potato fries instead of normal. I received both. When the receipt was checked they had charged me for the extra portion but the queues were too much to go back to bar. also the food we had received was not good, I didnt eat my ribs not sure if they were cooked properly. While we were there we saw many people send their food back and lots and lots of people complaining about the wait. Also they had a man singing and out table was right in front of him and we were unable to have a conversation due to the volume. When the food

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Julie H . 2022-04-06

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Chef Rob did an awesome job as well as our servers Food was Top Chef quality. The right combination of citrus and savory and color made this dining experience memorable . The wait staff was lovely and friendly and professional. Highly recommend this gem of a restaurant

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Peter M . 2019-01-26

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Mira mi familia aquí para asadas (aconsejaría que si fiesta más grande que 4) nos alojaron en que era genial, después descubrimos que los niños comen gratis en todo lo que pueda comer asados! La comida genial

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Louise B . 2017-10-12

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Llegó a la Aldea Hotel Liverpool para asados de Domingo y sólo tienen una palabra. . . . . increíble! Llegamos primero al público que estaba lleno y tenía un ambiente agradable. Nos llevaron al restaurante por Amy que fue muy servicial y nos lo explicó todo en cuanto a los asados! La sopa era llevado a la mesa (deliciosos) y todo lo demás es de autoservicio. Había una gran selección de entrantes fríos de nuevo disponibles, que eran deliciosos y muy bien presentada. El Carvery era caliente y abundante y muy bien presentada no podemos quejarnos de nada! La tarta de manzana al final era un toque agradable y muchas otras, incluyendo una máquina de selección de postres helados, lo cual fue muy bueno para los niños! Después fuimos al asador al bar para el concurso que realmente disfrutamos e incluso vino 2! Bien hecho Village Liverpool tienes superado vosotros una vez más!

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Joanne M . 2017-10-10

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Como siempre el personal fue muy atento y realmente trató de conseguir la mejor para usted. Sin embargo, el menú no es muy exhaustiva, pero hay un par de cosas buenas. La comida fue servida rápidamente y estaba caliente y muy comestible. Tenía una luz agradable ambiente y ventilado con una televisión con deportes.

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Newmarskeman . 2017-08-15

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Great food nice atmosphere excellent customer service from Amy. Not the cheapest of foods but plenty of it

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mturnbull . 2017-05-27

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We have visited this restaurant on numerous occasion and the meal we had this evening was difinatly one of the best There were 4 of us on this occasion we had a selection of the chicken breast,the salmon and the fillet beef Stroganoff. All the meals very nicely presented the chicken meal was one of the best as it had two large breasts and a large portion of stuffing We then followed that with a selection of sweets comprising of the sticky toffee pudding,the lemon cheesecake and the crème brulee Again these were Nicely presented and very good Well worth a visit

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Mark B . 2017-05-24

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I ate in there two nights. Both were excellent. Not the norm menus which was great. I would definitely recommend eating here. My mouth is watering at the thought of the food I had.

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Jellygo . 2017-05-20

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Good size portions quick service friendly staff reasonably priced, clean , there are quite corners to eat and drink or slightly more busier

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Sarahkelly67 . 2017-04-17

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We ate here on our first night as part of our package. We had a choice of 2 courses and opted for the burger which was very good, the service was also good. Wine was rather pricey as you expect in these places

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adyval . 2017-04-17

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It is part of a huge hotel chain and very close to one of the largest business centres in Knowsley so you know pretty much what to expect. Good range of beers and standard pub grub.

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wwwlsnr30 . 2017-02-25

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The food in the bar was expensive and small portions. And not warm and oily. We had to go in Liverpool in order to have a proper food.

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dianab104 . 2017-02-08

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We joined the Village gym and received a couple of vouchers to use in the pub and the grill. Hence our visit. So, how would you describe the Verve Grill. Well, not the best of first impressions as two of the diner’s children were running around throwing bottles of water at each other. Staff were about, so I would presume allowing such behaviour is the norm for the place. Overall, the dining area is very gloomy (despite spot lights glaring in your face), very tired and needs investment. Chairs are grubby and frayed and the varnish has just about been scrubbed of the tables. Whilst we were eating our starters the mains arrived. The waitress (and apparently the kitchen), did not seem to understand the concept that second course did not arrive until the first course has been finished and cleared (rocket science I suppose). Despite the rush to serve the main course, it was very disappointing and mostly went into a doggy bag. Considering the surroundings and service, the food was expensive for what you got. Although there is one voucher left, I do not think it will be used here.

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gybe53 . 2017-01-15

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Went for a meal never been before. Mushrooms to start were a tiny portion but nice. Mains were vile, ribs were rock hard and had been cooked and reheated more than once. Sirloin steak was the consistency of a leather shoe. Would not cut even with a steak knife and priced at over £20. Very cheap cuts of meat poorly prepared and cooked and completely overpriced. Shame on the chef for allowing those meals out of the kitchen. The absolutely only redeeming feature of this place was the staff, friendly and attentive. F&B Manager needs urgent lessons in fresh food provision for a 'grill'.

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Jan H . 2016-12-28

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We have been to the verve grill again and while we all thought the menu was very good,some of the presentation of the dishes was not as good as it could be also some of the items were not that hot. But it was still good

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Mark B . 2016-11-20

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We have been here quite a few times and the current menu is by far the best.On this occasion there where 4 of us,we had the chicken Kiev and the grilled chickenthere was a little bit of a wait as there was a large party in. When the meals arrived they we very nicely presented and very good apart from the Kiev not having much in the way of sauceWe then followed that with a selection of sweets including creme brulee,sticky toffee pudding and the apple and strawberry crumble again these were all very goodThis is by far the best meal we have had

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mrbnetherton . 2016-10-07

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The lovely staff of the Verve Grill continue to work very hard to ensure diners are well looked after. The food is consistent and tasty and the Sunday carveries are especially good value. The restaurant is bright and airy and popular for celebrations.

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Howi58 . 2016-10-07

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The food in th bar was expensive and small portions the bat was cold and yhe staff stood at yhe back of the bar playing with there hair them serving food and drinks not very hygenic no one asked us if we enjoyed our meal but as the weather was really bad there was no where else to go

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Tanna57 . 2016-09-11

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Had a two course evening meal as part of a Bank Holiday weekend deal. At 7.30pm there were 4 couples eating. No atmosphere at all and can not imagine travelling here independently just to eat. Understand it is part of Tastecard scheme.Had decent food but would not have paid the menu prices had it not been part of the deal/

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Paul B . 2016-08-29

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An excellent chicken Kiev was followed by a really delicious cheese cake. Service, as always, was tip top and the staff could not have been more friendly and welcoming.

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Howi58 . 2016-08-26

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I was there for two days and thought dinner at the Verve grill would be nice but boy was I wrong. The tuna capriccio came out and looked lovely the outer prices of tuna were nice and cool but the overlapping slices of tuna were still frozen after taking a bite I felt like being sick. The steak I ordered was meant to be medium-rare but came out almost well done and having to ask twice for a glass of coke was a major pain. Overall not a good experience and I would instead recommend the pub attached to the hotel.

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baldevl88 . 2016-08-21

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They have introduced some new dishes and there is a good range of summer specials. I particularly like the fish cake with poached egg and asparagus. The staff are still unfailingly excellent.

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Howi58 . 2016-07-24

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The staff here are consistently lovely and the food, always good.I have never tried the buffet carvery on a Sunday, but I am told it is excellent value and caters for the whole family.The standard menu contains ever popular dishes like chicken Kiev (my favourite),beef stroganoff, grilled steaks etc. Prices are fair. To finish, try the excellent sticky toffee pudding, or the extravagant pina colada sundae.

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Howi58 . 2016-06-01

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As we were staying the hotel we decided to eat in the restaurant inside the hotel especially as they accept Tastecard. My husband and I both ordered the Fritto Misto for our starter and they were cooked perfectly, calamari can often be overcooked but this wasn't. The accompanying tempura courgette and red pepper were also really enjoyable. We also ordered the hot and sticky ribs as an additional extra. The ribs were to die for. Very meaty and full of flavour. My husband picked his up first and held one end by the meat and the other by the bone and the meat just fell off. For our mains I ordered the Moules Frittes and my husband ordered the Pan Seared Cod. The only difference between the two dishes was that I had chips with mine and my husband had a cod fillet on top of his. I was a bit surprised to be honest the mussels I received aren't what I would normally consider to be moules frittes as it also contained new potatoes. The meal wasn't unpleasant just not what I was expecting and was left a little disappointed. The food was well cooked though. We also received excellent service and when an issue arose with our Tastecard we dealt with with ease and felt the staff couldn't have done any more for us. I would certainly go back.

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Steph C . 2016-04-25

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My husband and I ate here for an evening meal. We both had mussels in a garlic broth with tomato and chorizo for our starter. It was lovely. For the main course my husband had the seared tuna steak with a side of salad (we are both on a low carb diet so fries etc are out). I had Black Pepper Crusted Fillet Steak in an Asian broth with bok choi, Chinese cabbage, chillies and spring onion, also with a side salad. We both thoroughly enjoyed our meals and found the staff to be friendly and helpful.Having eaten at various Village hotels, I have to say that the meals have always been lovely. However, Breakfast, although mainly quite good, always has awful sausages that are obviously cooked in the microwave. It is disappointing.

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DRWolv . 2016-04-25

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The staff work hard and are really lovely here. The food is always well prepared and nicely presented. Today's starter was an excellent, crisp salad and this was followed by a delicious beef ragout. The restaurant is bright and pleasant. The Sunday carveries are especially good value.

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Howi58 . 2016-04-24

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I dined here again following a visit to the adjoining gym. As always, the staff were pleasant and attentive. My prawn cocktail contained a generous serving and was nicely presented. The sticky toffee pudding, served with ice cream and walnuts was delicious.The food here is better than in most mid-range hotels and the prices are fair. Of the main courses, try the Chicken Kiev, which is alway hot, succulent and full of flavour. The Beef Stroganoff is also really good.

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Howi58 . 2016-03-24

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"Upper Deck" members of the adjoining gym and leisure club can take a complimentary pasta meal in the Verve Grill each Sunday night. The choice is limited, but the food tasty and well-prepared. Today's green salad was crisp and fresh and was followed by a delicious beef ragout. Excellent service, as always.

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Howi58 . 2016-02-21

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The verve grill has a good website that can be viewed beforehand showing their full menuThey seem to be moving away from the traditional hotel menus and it mostly worksWhen we visited there were 4 of usWe had different meals consisting of mussels, ribs,and fillet steak stroganoffAll the meals were very good We then had a selection of sweets again these were on the whole very good but some of the descriptions were not quite correctWorth a visit

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loversofsunshine . 2016-01-24

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Five stars for the excellent staff in this pleasant and comfortable restaurant. Always helpful and courteous, they try their very best and work very hard. The food is nicely prepared and presented and not overpriced. This is not a Michelin starred affair, but the quality is by no means means poor and I do feel that some of the critical reviews are very harsh. In a constructive vein, I would only say that the kitchen could occasionally be a little more flexible in meeting individual requests and I think it was a mistake to drop the cheese option from the latest menu.

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Howi58 . 2016-01-11

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We ate here on our first night at the hotel. The food was good and excellent service but £200 for four people was very expensive so won't be eating there again because we really can't afford it!

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Wilmslow_People . 2016-01-09

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Christmas Day ruined. My family booked Christmas dinner at this place. @ £45 per head we did not expect the world but the dinner they gave to at least a 100 people was nothing short of robbery.A slice of Turkey 2 frozen roast potatoes 3 carrots still covered in soil and 3 raw sprouts.When I asked the manager why the potions were so small he told me that it was company policy. When people travel the length of the country to be together we did expect to be given a decent meal not to be robbed because it's this company policy. There were 11 of us paying £495. Never again.

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rorymac2015 . 2015-12-28

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This was the first time I have tried the BBQ ribs and can only say they were fantastic, a real treat. The portion was huge and smothered in a most delicious, sticky sauce. Served with a pot of excellent fries and slaw - who could ask for more? As usual, the service was tip top too.

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Howi58 . 2015-12-09

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A wittily worded Halloween menu and food which matched the description, well served and delicious. A deal is always on offer for food and the wine was reasonably priced too

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JanW52_13 . 2015-11-01

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Ate here as I stayed at the village hotel and it was very good food!I had the chicken lollipops to start, a burger for main and a chocolate fudge cake and it was all lovely!Recommended.

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jemma c . 2015-10-22

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I dine here a lot. The food is always well prepared and tasty and all the staff, without exception, are excellent and unfailingly cheerful. The menus have recently been given a makeover and there is something to suit all tastes. Check out the scrumptious, indulgent desserts.

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Howi58 . 2015-10-04

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Chilled atmosphere, friendly staff, and just the right amount of time in between each course. We had starter, main and desert and each course for the both of us was outstanding. We will definitely be returning again

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LeannMatty . 2015-05-08

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We have visited the verve grill on many occasions in the past but I would say that this visit was one of the best.There were four of us when we visited on this occasion. The menu is quite conservative but with some interesting twists.The prices are a bit high especially for any steak dish’s but the other dish’s quite reasonably priced.Two of the party ordered the roast Pollock, one with a Specially made tomato based sauce and one with the regular tartare sauce.The other two meals were the barnsley chopand the chicken swag makhauni.The meals arrived after a little while as they were very busy, they were all nicely presented and all tasted very nice apart from the barnsley chop which unfortunately did not have a lot of meat on it. The saag makhauni (curry) was particularly nice.We then followed that with a selection of sweets comprising of the lemon tart, chocolate orange tart and the Irish cream chocolate cheesecake, these were all very nice.We will be visiting again!!

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loversofsunshine . 2014-10-12

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We ate here on both the nights that we stayed at the Village Urban Hotel. Food and service were excellent on both occasions.

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Ian C . 2014-08-01

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pleasant restaurant with satisfactory service. the set meal had a choice of 4 starters, 4 mains and 4 deserts. We had for starters - mozarella garlic bread and hoison duck spring rolls.- gralic bread was huge and very tasty. Spring rolls were extremely tasty but limited to just 2 so went very quickly !. For main we had pork cheek and chicken breast - the pork cheek was lovely so tender was like beef!. The chicken was just a normal chicken breast served with garlic butter and green beans - I had to pay extra for some sweet potato chips and salad. Very tasty though. For desert we had sticky toffee pudding and choclate parfait - both very tasty. The wine was £16 for a bottle of house red and if you ask they serve a jug of chilled water with the meal. All in all, for the deal we got of £69 for a 3 course meal, B and B - very good value (did not include wine). If I was looking for a restaurant by itself for a special occasion - don't think I would choose here though. It's great for being attached to the hotel but lacks intimacy and the special service that one would expect from a restaurant in for example a city centre that you would choose for a birthday, etc. If using the hotel I would recommend.

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ATM_Liverpool . 2014-03-08

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We dined at the Verve as part of a weekend package at the Village. Sunday lunch is a buffet style affair with great starters including fish, hams, prawns and salad, a carvery lunch with as many visits as you like and a selection of sweets including a waffle station (made to order).The quality of food is fantastic and you can eat as much or as little as you wish. The staff were attentive but did not bother you unless you asked them to! Highly recommended.

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Steve C . 2013-08-24

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I loved the olives and bread, great chips, skinny and still with skin on and really crispy.i wasnt too keen on the ribs as i dont like cumin seeds BUT the meat was tender and tasty.I had this as room service so i didnt seat in the dining room but what i had was lovely.

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Kernowhuskies . 2013-06-05

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very expensive and was over charged for my bill, which I'm waiting for refund to be added to my account

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KL985_11 . 2013-05-28

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Food was v.good but drinks service is a bit hit and miss (3 attempts to get the right bill). Breakfast is very good with plenty of choice.

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ToffeeBlue21 . 2013-01-02

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We stayed for the couples weekend, evening meal, bed and breakfast. The food was the worst ever had. Lumpy cold mash with scrawny chicken leg on top, three cloves of garlic sadly placed on the side of plate at an attempt to garnish?!! My husband had a shiny!! bun, it looked synthetic with a luke warm burger slapped in the middle. Dessert was a chocolate pud microwaved to an inch of it's life, cremated and taste burnt, of which I left and shrouded with my napkin (very fitting I thought). My husband had eton mess which he described as a dish with squirty cream and very little else. The man opposite complained of soggy fish in batter, staff on the whole were not overly enthusiastic, get warmer welcome if dining in local pubs.The restaurant was cold and lacked atmosphere. The tables looked grubby and the chair was stained.Thought I was in a motorway cafe, 1980's style. (no offence to motorway cafes) Wine was nice, which should be at £23 a bottle. Room was nice and comfortable, breakfast?, I wanted make a break for it home but my husband said we should give it a go. The waitress airely waved her hand and rattled off where everything was, I just had to see where she was pointing to and so I got the gist. Despite discarded chips on the floor from previous night (they weren't ours) the breakfast was surprisingly good with everything full English should be + more, crossiants etc So why such awful food the night before, has this hotel changed hands. We ate there at a function years ago and the room seated row upon row of tables and everyone was fed and it was really good food. We won't be returning or recommending. Dine at your peril.

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Lucy201 . 2012-10-30

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No Dislikes. In my opinion everything was spot on. the service was great, with a smile. the food was beautiful, the staff were amazing.

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alangriff4 . 2012-10-10

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Being used to the Verve Grill in Warrington where we cannot fault the food, we thought that another village would be similar. Both the food and service were poor and we did not get value for money.

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ChrisDoranPhoto . 2012-08-19

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I wanted to write a review for the restaurant. I dined with a party on Saturday 28th July. Karen and the team were great. Food did have a slight delay but was worth the wait. There was a singer on for most of our meal, wasn't too over powering just made the night even better. My partner actually bought him a drink to say thanks for makin the night extra special.We will definitely recommend the verve restaurant based on this experience. Other tables around us also commented on how good their meal was and enjoyed their evening.I would like the manager of the hotel know how good the night was and will definitely be back again for another night, the waiter took my email to let me know when there would be a performer on again which is great customer service. Great job, thanks again Helen.

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Helen J . 2012-08-08

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This was great for a meal and the staff were very friendly.

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Michelle588 . 2012-05-05

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Great food and staff :)All good for us hungover lot

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Michellebd151 . 2012-03-13

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We stayed at the hotel an food was good and service although busy very good

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Stejone . 2012-02-25

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Don't ask for the Manager, really unhelpful. The waitress was more attentive throughout. Didn't see the manager when i had a complaint, she walked away.

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Graham B . 2011-12-18

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Prices a complete rip off-£13.00 for 2 glasses of wine,food served cold & wrong food given to 3 of our party.Profit before customers in this venue.

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debs_gu . 2011-12-05

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Cold food, little taste and some mold on dessert raspberries

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chrisontour . 2011-11-13

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We have visited the restaurant on numerous occasions. On this visit we discovered thatthe prices had increased and the menu has now become a typical hotel chain evening menu,with a few slight differences. The service was ok, the meals themselves again were ok, thestaff were pleasant, the times between courses was a bit hit and miss Overall this is nowan average restaurant.

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loversofsunshine . 2011-11-08

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