Velvet in Manchester

Amazing! Lovely room with a beautiful bath. Glass of wine free on available and no problem having a later check out.

Llegamos aquí un domingo alrededor de las 17: 30 haber reservado una mesa como parte de una experiencia virgen. A la llegada el lugar parecía encantador. Muy muy tranquilo pero atractivo a la vista. El personal estaba con nosotros de inmediato y respondió a todas nuestras preguntas y nos tenía sentados rápidamente. Las 2 funcionarias eran geniales e hicieron que se sienta cómodo y bienvenido. Tuvimos una oferta de comida de domingo de 3 platos a través de Virgin. Opté por cerdos en mantas y pescado con papas fritas. La Sra. optó por cerdos en mantas y la cena de pollo asado. Tuvimos una botella de vino blanco y un sexo en la playa. El pescado y las patatas fritas eran mediocres, pantano estándar pub pescado con patatas fritas. La cena de pollo asado estaba por debajo del estándar. Todo sabía a comida congelada. El pudín de Yorkshire estaba enorme pero frío para cuando llegó. En general no volveríamos. Esto no es reflejo en el personal que era fantástico, pero decepcionado por el estándar de comida que se ofrece. La factura que pagamos fue de £ 9. 95 por el cóctel y 50 libras por la oferta de comida Ahorra dinero y ve a un carvery.

Gran comida, servicio y ambiente, sin duda recomendaría los kebabs de pollo colgantes, perfectamente especiados y cocinados

This is renamed The Church Fun and loved the shows

Room is amazing bit of a maze to the rooms

¡Visitamos hoy con mi hijo y mi hija! Pedimos el pollo tikka kebab. ¡Fue horrible! El pollo era duro y masticable, el pan nan que lo acompañaba se secó y se astilló tratando de cortarlo. Nos atendió una camarera hosca que tenía muy malas habilidades interpersonales. Tratamos de comprometernos con ella en vano. Tomamos 2 cócteles y una copa de vino tinto. Los cócteles eran excelentes, la media del vino . Yo no volvería. La factura llegó a poco menos de £ 99 con £ 9 cargo por servicio

Great Sunday dinner offer, perfect evening catching up with friends

Great hotel but needs a little buffing! I upgraded my room online before arrival. Upon arrival I was told I have been given an upgrade complimentary. Although I was still made to pay the difference... I found this extremely disheartening. I also planned to not book breakfast or buy anything in preparation as there was a brunch menu in my room. Upon ordering this brunch the next day I was told it no longer exists, then why was this menu still in the room? Apart from this the room was very comfortable and spacious.

The food was lacklustre,the menu wasn't enough options,there were items missing and when small menu was difficult. Overall we thought the menu needed a revamp. The velvet has lost its way again. Very quiet and food was very average . Staff were nice thou 👌

Los cócteles estaban bien. Pero no puedo comentar la comida en absoluto! Era insípido y encontramos moho en una frambuesa en uno de los cócteles, además de pequeñas moscas en el plato.

Always a pleasure . Different staff this time but an absolute pure delight. It was my friends first time after me suggesting here and she loved it and has already made plans to return with her partner

Lovely little gem although I was a little cold. We had the calamari to start with and I didn’t think it tasted of muck. The mains (Sunday lunch) was quite nice and the puddings was delicious . Over all for what it cost us I was pleasantly surprised and will be returning

Food was excellent! It’s by far the best Sunday dinner I have ever had. We ate here as we were staying in the hotel attached. Staff all attentive and helpful. We loved it so much and will 100% return even if we aren’t staying over

We booked a table for 4 at 19:15 hrs, the place was less than half full and we asked to the kind black hostess whether we could be seated in the table with 6 seats, so we could be more comfortable. We were informed the table was reserved, however no more customers arrived later that day, we were the last ones to arrive and leave. The waiter was exceptional with the service and food excellent.

Great location with a smart contemporary feel in the centre of Canal Street. Greeted with a glass of fizz and friendly staff. Room size perfectly adequate, glazing excellent, could not hear any noise with the windows closed despite it’s location however if opened be warned you will hear noise. Definitely recommend.

I had an amazing experience at Velvet. The staff is very professional and the food was delicious. I will definitely recommend the place to my friends.

⭐️ menu & food quality ⭐️ ambience ⭐️ service Rather unfortunately, Velvet has fallen from grace - such a disappointing experience from its better days. The menu is very poor - cheap, easy to throw together dishes that lack inspiration or quality ingredients. The ambience is awful - it feels like a dying venue, left to rot within its own misery. And I'm not sure what the management are doing, but we saw staff eating their dinner at the bar, other staff getting drunk beside diners (presumably post-shift) and getting lary with the staff on shift, and their staff putting their feet up on chairs while people ate dinner. While these may not sound like big things, they are all details which detract from a customer's dining experience. People go for dinner to unwind, eat quality food, and switch off. We cannot switch off when your off-shift staff are knocking back cocktails, shouting their next order to the on-shift staff behind the bar. People are dining fgs... get up and speak to the barman, do not shout over other diners. The place has deteriorated terribly. And such a shame for a venue which was once the elegance of Canal Street. People who seek a quality dining experience should not dine here.

ordered the 3 course Sunday Lunch, the food was amazing, we ordered an extra of Cauliflower cheese, the only problem with it was the cauliflower was really hard, the cheese was good on it tho but just a little hard to chew.

Lovely atmosphere, staff were great and food was amazing

The restaurant setting itself is lovely. The service was mixed. The young lady was friendly, the man lacked any customer service. He was not rude but didn’t make any conversation and it was awkward at times when he approached the table in silence before we then had to suggest he took our order. The food was just ok, my starter was cold (duck rolls) and the main (lamb kebab) was dry. We were only told we had a bottle of wine included in our package after we had paid the bill so had to take it with us. We wouldn’t choose to eat there again. It was included in our hotel stay.

This is simply the best place to eat in Manchester. Love it.

We had a lovely host who ensured we used all that came with our virgin experience deal ! Lovely rock music and good food. Recommended !

Really great Sunday lunch - everything was very nicely done, I’d recommend it

Average menu offering of fish&chips, steak, vegan rice fish. Disappointing dessert menu.

Lovely place to spend a good time with friends the rooms are perfect, amazing service and well located.

Great venue & Staff and great value Sunday Lunch Menu

Lovely meal with my wife for our 18th anniversary, we had the 3 course and it was super.

Solo 2a vez comiendo aquí, tenía filete de solomillo, muy masticable, no se le ofreció una opción de salsa, (en parte mi culpa, ya que me di cuenta de que venía con una salsa) pero pensé que al menos se les sugirió que podría gustar uno, por casi £ 30 plato con algunas patatas fritas y dos tomates pequeños no parecía muy buen 'valor' , parecía más algo Witherspoon's podría haber servido

I have to say, i love the huge bath tub. Beautiful room. Great interior design. Staff very friendly n nice. Great location

Perfect location. Room was absolutely amazing, really good air con which kept room nice and cool, shame that food isn’t available on Mondays and Tuesdays. Minibar prices could be adjusted seeing as bar menu is actually cheaper than the mini bar. Staff really friendly, including the bar staff. (I would like to address that the stairs in the suite should be inspected for stability, stair near the top was quite wobbly which resulted in me falling down them and really injuring two of my toes)

We were on a night out in Canal street and a girl had collapsed. We went to help her, she had no friends and in a very bad state. We asked the door staff of Velvet for water. The volunteers also told us to ask Velvet for water and still Velvet refused to give water to the girl in need. What a disappointment to the community and such rude door staff. Please don’t use this bar.

Inexperienced staff and mediocre food. No longer feels like a restaurant in the “gay area” of Manchester

The food was delicious and well priced and the setting had a luxurious, moody vibe. Unfortunately the service wasn’t the best we’ve had. The restaurant was very quiet at lunch time, with only one other diner. There seemed to be 2 or 3 people working in the restaurant. Our server rarely smiled and wasn’t the friendliest person, no one asked if our food was OK (starter or main), we asked for drinks rather than being offered and the water we asked for was forgotten. Understandable if they were busy, not so much when they’re quiet. Not massive issues for sure, but enough to be noticeable as slightly lacking. Shame as the food and setting were great.

Lovely mussels for myself and fish & chips for him. The dessert menu is a let down though 😞

Stayed here for one night. they let me store my luggage until check-in at 3 pm. Checked in at 3pm and was a bit surprised to just be handed my luggage with no bellhop service. The lift was tiny and I could barely fit both my and my friends luggage inside.The room itself was quite small—I booked the Premium King room and it barely fit a king bed and sofa at the foot of the bed. not much room to walk around, and there was no dresser or nightstands with storage, so my possessions cluttered the room. At one point I sat on the bed and several short black hairs were stuck to the bottom of my foot from the floor. All of this was a bit disappointing but nothing to complain about (even the hair). I took a shower right away and the water was not hot, just warm, even with the temperature turned all the way hot. The water pressure was also very weak. I contacted the front desk to let them know and they said they had to adjust the boiler and for me to wait 20 mins before testing it. My friend had a shower next and reported that it still was not very hot. The biggest complaint of the night was the stained bed sheets—when lifting up the top sheet to see the mattress cover, I found multiple stains of what appeared to be blood and unmentionables. I found this to be unacceptable. I contacted the front again and let them know I’d like a new cover and they said that house keeping had gone home and that they’d bring a sheet up. I didn’t know if that meant I’d be made to change it myself (at a 4 star hotel?) but they never responded. 30 minutes passed and still no response and no new cover. I called multiple times and nobody picked up. It was nearing 10:30 and I was actually not here to party and would like to get in bed. I went down to the front desk in my pajamas feeling very irritated. A new receptionist was working than when I checked in and I explained to him that I asked for a new cover to replace the blood stained one, as he didn’t seem to be aware of my complaint. He tried to find us a new room but everything was booked. He asked me to have a seat (in reception in my pajamas) while he sent someone up. 10 minutes later the receptionist from when I checked in appeared and said she’s just been to change my sheet and that she had to contact house keeping and ask where the linens were. She then said she left her phone and key in my room and that she’d be back up to collect them. We couldn’t find one of her items and she had to come into our room and look around (it was inside my open suitcase for some reason. All very unprofessional despite it not being her fault). (A few hours later I noticed that the bath mat also had a blood stain on it.) When all of that was sorted and we settled into bed, we discovered that the smart TV had no internet connection, only cable. When we (again) contacted the front desk to ask, they said it was due to guests’ accounts being saved on the TV and that it was a privacy issue. In the year 2024, it is ridiculous to only have cable TV when most people stream their shows. The compensation for all of this? One free drink and the £9 breakfast charge removed (no, breakfast was not included.) To be fair to them, the receptionists were quite apologetic and did try to get me a new room. However, this hotel’s amenities and services did not at all feel 4-star. No complementary snacks or alcohol that the fridge was stocked with, no complementary breakfast, no assistance with luggage, dirty sheets and unresponsive reception, no hot water, tiny room with paper thin walls and doors. All of these things are unacceptable for a 4-star hotel that I paid nearly $400 US dollars for. If I didn’t feel so bad for the receptionists who tried their best but still fell short, I would have asked for a full refund. Extremely disappointing overall and I would not recommend this hotel to anyone visiting Manchester—you’re better off booking a whole luxury apartment at Native Manchester for the same price or less. This hotel needs to stop marketing themselves as a “luxury” hotel when it doesn’t meet the standards to earn that title.

Food was ok, but the girl waiting on us, was very uninterested, it was lite.

A nice relaxed Sunday afternoon in the restaurant downstairs, served by friendly and familiar faces. The Sunday menu for 2 at £55, which also includes a bottle of wine, is great value.

Welcoming host (young gentleman) was very polite and engaging! Older blonde lady was quite passive aggressive during an encounters with the table. The standard of the Sunday roast was poor - poor quality beef, questionable roast potatoes and poorly cooked vegetables, though the Yorkshire pudding was good. A noticeable lack of gravy. No table check-ins during the meal and took a while for plates to be cleared/bill to be provided. Overall a disappointing experience unfortunately.

We were on a virgin voucher so choice was different to main menu. Still plenty to choose and excellent quality. Friendly and accommodating staff

Overall, the experience at this restaurant was excellent. The food was great, the service was good, and I enjoyed my birthday meal. The only thing mentioned by my friends was that the music was a little loud. I will definitely be coming back soon. Thank you!

Lovely setting outside good food and drinks but cocktail deal poor as you have to have two of the same

Visited with a party of 5 for a birthday booking. The starters were all lovely besides one of them being forgotten however it was classed as a side so that could’ve been the confusion, it was then forgotten again with the main and when we asked for it, it arrived incorrect, we sent it back and it was corrected so no harm there. The mains had some mixed reviews, the steaks weren’t warm considering they were over cooked. I ordered the lamb which was ridiculously overcooked but completely cold and missing the sauce, the waiter was more than happy to take it back and said that the chef was recooking the food. I appreciate this isn’t a quick process but everyone had finished long before the food arrived again. Once it did arrive only the meat had been remade, I received the same dish with the meat added on top. It was again overcooked and horribly charred. The waiter asked me if it was ok and I said yes at first but when he asked again, considering I didn’t eat it I said unfortunately it was no better. He was happy to comp it as I hadn’t eaten it and he was more than apologetic and lovely. Cannot fault the service at all he went above and beyond at every step, he even brought me a complimentary drink while I waited for the food. I would overall recommend this place as it’s lovely and the other dishes and starters were lovely. I would visit again based on this and the service. Just a shame about some of the food, the chef has let the restaurant down on this occasion. Even more of a shame because it was for my birthday - to note an additional discount was added to the bill which we didn’t and wouldn’t have asked for so that was more than kind of them

We had a lovely meal, myself and sister in law had the hanging kebab with fries and a dip, absolutely beautiful. Our friend had fish and chips and she said that was beautiful too. We had 2 rounds of cocktails which were on 2 for £14. The staff were lovely so helpful. We love eating at Velvet

Food was great service great overall everything was great.

We’ve never been before but saw advertising for their Sunday roast. The menu is very good and it’s incredible value. The service was overall good but is a little dependent on who serves you in the moment. The food was presented very well and they catered for some change we asked for but a little more seasoning would have been nice. All that said, overall recommended if you don’t mind eating inside and downstairs, so perhaps better for when it isn’t sunny 🙂 They also were running a 2 for £14 deal on cocktails, which was a very nice way to finish the meal 👍

As always the staff were fantastic. The new menu has some good choices

We came here on Friday. The food was lovely. The staff were very friendly and helpful. The restaurant was lovely comfortable and warm would definitely recommend.

Great value for money, friendly service! I will recommend to others, and certainly will be returning!

Brilliant staff & fantastic food. Overall Excellent value for money, especially in Manchester City Centre

Service was excellent. I have a medical condition that seriously affects what and how I can eat. Staff were more than happy to meet my needs. Food itself was lovely, we both had the roast beef dinner. Really generous portions that were perfectly cooked.

Excellent food and service. Friendly and helpful staff.

,3 of us had dinner my partner's risotto was watery so in stead of doing it again he was asked. Did he any thing else had had a chicken burger my friends lamb the while meal was cold so she had chicken burger I had chicken and chorizo kebabs which were lovely the chocolate bomb was not a bomb it was a flat foundant it was cold on there too used to go all the time won't be going again

Both the food and the service were great! Quality, friendly and welcoming place.

We have a lovely 2 course lunch the food was delicious service was great.

First time staying in Manchester and my wife booked the trip as a surprise for are 2 year wedding anniversary - my wife made a little comment about why we was going on booking and the hotel  left chocolate and a nice little note ( unprompted) - nice touch from the staff. - see photo Location is perfect and has a lovely atmosphere in the area.  Everyone is super friendly and welcoming. ( we paid around £180-£200)  for a Thursday  which I think is super fair! And good value for the quility of the hotel!    - just be aware the weekends are around £200-£300 which is way way to high!  The perfect price for the hotel/ room we had IMO is £150-£230 Signature Duplex Suite is the room we booked! Highly recommend -

The menu was limited. Food was ok. Felt more like pub food than a restaurant.

Lovely meal service was great too.. would go again for sure

Always have a nice meal in the restaurant here and the staff are very friendly and attentive. There is a good choice of menu and the Sunday lunch is pretty good too!

Very fantastic hotel Restaurant and bar

Came into velvet as couldn’t find anywhere open and was just lovely to see a dancing, smiling bartender 😃 so welcoming, too many canal street bars lack good service. Thanks James 🙏

Lovely meal . Service was excellent went out of his way to be helpful. 5 stars 🌟

Brilliant location, good price too for the duplex suite! The bed was amazing and slept brilliantly! Disappointed by cleanliness, there were toenails, screws, nails, dusty everywhere with dusty handprints on sofas, hairs left in Bath, limescale in kettle, knobs missing, windows filthy and extortionate prices for snacks in room, We probably wouldn't stay again for those reasons.

Amazing time here, great staff and beautiful room

Conveniently located in the heart on Manchesters gay village. The hotel exceeded all our expectations from the friendliness of the staff to the rooms. Was worried the room would be noisy on a Saturday night, with Canal Street right outside, but honestly, I could not hear a thing. Check-in was smooth and efficient, and the rooms were beautiful, with the small touches really thought about. The staff were very accommodating and nothing was too much trouble. Would highly recommend!

Lovely hotel at the heart of Manchester. Wonderful reception staff. Room was clean and comfortable. No issues at all and would happily book again.

Only think when book did mention 100 when I book it 🤔

From start to finish we both loved it!! The food was lovely & all very tasty. The service was great with no pressure to eat fast to finish our meals.

I love this hotel. So comfortable and great quality. I’ve stayed most weeks this year and will continue to do so

Been here twice, the first time we were upgraded to an absolutely amazing suite, but all the rooms are beautiful. And ALL the staff delightful - at reception, in the bar etc. In the heart of the gay village so it shares canal street with all the booze spots and live entertainment you could ask for; also right near M Picadilly station (like, a 5 min walk away) - you just can't go wrong. Primo place, primo location.

fantastic welcoming staff, high spec rooms, fabulous location. on a work do but stayed here as wanted to avoid bland hotel chains so tried Velvet for the first time. this hotel was cheaper, far nicer with character. a great place, highly recommend to everyone for any type of event.

was greeted by a lady she was very bubbly and very polite room was perfect on departure was the same very polite young man

Paul was the best barman! Great drinks, great jokes, great chat. What a star. Had a great afternoon with a great group of friends.

Meatballs, soup, mussels and fish & chips. Nice menu, nice venue & lovely waiting on staff on service that evening. (Pearson and Maxi)

What an amazing place, also stayed for dinner and Maxi was amazing waiter and nothing was too trouble. 5 Stars all the way for this place

It was a very simple booking process, and when we arrived at the venu it was very easy to find. The restaurant itself looks stunning, very individual and displays the herritage of the building it occupies. It certainly does not look like one of the usual restaurant chains. Staff were all very helpfull, they were on hand and once our order were taken the food arrived, hot and an excellent quality and price. There were 6 of us in a group and no one had a single complaint. This is a hidden gem and we will deffinately be returning.

Have eaten here regularly but recently the food and service has gone down hill. The restaurant wasn’t very busy at all and it took ages to get our starters, plus had to ask for a replacement drink which was flat. When mains arrived the chicken in the chick burger was more the thickness of ham than chicken. Very poor overall.

Not at the hotel but in the bar. Lovely and the chap behind the bar was wonderful.

Really loved the warm welcome from reception staff and also the friendly helpful service at check-out too. The breakfast in bed option is a very nice touch and the food was great! Bedroom, bathroom and balcony were all beautiful and very comfortable. Will definitely be choosing Velvet from now on when we are in Manchester.

Lovely friendly staff and beautiful hotel. Very clean and modern- really worth staying here!

First time visiting and we were impressed! Great quality food and portion size, excellent service and the cocktails were so good.

Booked for our 32nd anniversary 22/02/1992 friendly welcoming staff and excellent food service ambiance and wine. Special mention tomtbe delicate tempura batter calamari so delicious Thank you see you soon

Absolutely stunning elegant classy rooms we stayed in superior king so cosy I really didn't want to wake up would of been lovely for a full weekend stay....The bed was the comfiest bed i have ever stayed in ... I added some add ons to make it extra special was so pleased with the set out..they was a little confusion over the price of the add ons but was corrected the following morning and refund issued immediately....the bar was pleasant and staff was approachable and super friendly. Would certainly stay again...a 5 stars from me and the husband 💫💫💫💫💫

Very friendly staff and attentive. Loved the ambiance. The background music was great … some banging tunes. Food was perfect I had the Katsu chicken and my husband the kebab. We shared a cheesecake for dessert. The cocktails were fab 👌

Tasty food, clean restaurant, super friendly and helpful staff.

Lovely eating venue with a great choice of delicious food. Staff were very friendly. Would definitely eat here again when we are next in Manchester

Great service, the waiters looked after us well and the new menu was very nice

Was given a virgin experience voucher for my birthday and came on 18th Feb, from start to finish it was lovely, met at entrance by a lovely lady. The people that worked there were very friendly and also happy to talk to the customers, food was lovely beef Sunday lunch & the chocolate bomb desert is a must. The environment was lovely & quite. I would highly recommend this place. Thankyou for a lovely afternoon.💞

Paul the bartender ..absolute superstar!!! Made us feel welcome and told us about offers. Cresit to the company !! Well impressed !!!!

Popped in for a cocktail and was warmly greeted by Paul and 2 4 £14 cocktails. Great selection of quality cocktails and great sound system with funky tunes.

Super friendly staff & gorgeous bar. Recommend for anyone looking for a drink. Lovely drinks & very well priced. Super bar. Fantastic service from Paul, he’s a super star

Excellent service from Paul. Very friendly! Lovely atmosphere, definitely recommend for a drink. Would come back again!

Great staff and drinks! We had a fabulous time with friends, loved the music and atmosphere, it was a perfect way to spend our Saturday afternoon.

Paul was fabulous.!!! Asset to the company! He needs a payrise, and he makes the best cocktails ever.!!! I would come back just for Paul xxx

Paul was awesome on the bar!! Fantastic at getting the night truly started! Proper hospitality and just a decent crack. Makes a mean cocktail too.

Had a delicious espresso martini made by Paul. Would definitely recommend. Gorgey interior also which made me feel special on a difficult day

Great bar and cocktails. Paul is an excellent bartender and super friendly. Will be back the next time I am in manchester.

Paul was a fantastic barman. Really recommend this bar for great night out. Good choice of drinks. Highly recommended.

Great venue, fabulous cocktails and Paul looked after us so well. Highly recommended. Started our birthday celebrations off in excellent fashion.

Excellent service and delicious food! Highly recommended this restaurant to anyone 👌

Velvet is such a lovely venue, with a great atmosphere - a perfect place to spend time with friends. To top it off Paul was friendly, helpful and had great recommendations for cocktails with the girls.