Veggie Hut Restaurant in Sandwell

Such a shame we all left feeling sick! Cheap oil cheap fries the smash burger had cherry tomatoes and the noodles oh gosh cheap noodles. Dry nuggets and cold wings overrall terrible.

lovely vegetarian food! First time ordering but won't be the last.

Always a reliable and tasty meal 👌😋 I just wish the wings were a bit more crispy!

Delicious & great tasting food as always, the original soya popcorn is one of my favourites and the lemon cheesecake was really yummy- thank you! 😊

Very tasty! I enjoyed my meal, the portions very generous and the flavours were 10/10. Thank you 😊

The food is tasty and the portion sizes are generous. We have always ordered in person or over the phone and then paid by card. The food is always piping hot and fresh. Would recommend for anyone looking to buy vegetation food.

when they said 'nobody does it like us', they really meant it !! a 99.999% vegan menu that lists only a handful vegetarian items ?? are my dreams finally coming true or am i still dreaming? we ordered wings, kebab and loaded nachos and when i tell you it was so delicious and so filling i felt like i'm in omegaverse! i wanted to try all the options on the menu but we could barely move afterwards....,.. the craziest part was all the different vegan desserts you could choose from! it's such a gem - quiet and cozy and cheap and all vegan! the staff was so lovely and helped us choose since we were too overwhelmed with the choices. if not for the bathroom, i would live there like a hermit slug. we will come back one day for the milkshakes !! see you soon veggie hut

Great food our go to place for all veggie / vegan food!

Tasty tandoori and spicy paneer pizza they do. We always have a family pizza night in fridays and we always choose them.

Great food. Just half the salt. (From one chef to another)

Food was excellent, but arrived badly packed. There was leakage from one of the containers, due to a heavy second container stacked on top. This lead to the paper carrier bag dissolving and causing spillage when unpacked from couriers bag.

Food is usually nice but on this occasion fries were cold and hard and the burgers were nice but the buns weren't as soft as could be. Rang up to try and sort out why this happened and was passed around to different people and hung up on.

falafel burrito had no falafel in - all other food was very good as always.

Food was hot, came on time, really good price for what you get, big portions, got refunded immediately for a drink they didn't have. Best veggie place I've been to in a while!

Good food, still hot which was nice.

The vegan skewers are so tasty with a nice little kick

Always on time, food always piping hot and delicious. Perfect.

The banana no milkshake is incredible

I've had the pleasure of both dining in and having takeaway delivered from Veggie Hut. The food is always tasty, fresh and reasonably priced. They have some meal deals and combos which are fantastic. I highly recommend the wraps, they are huge in size and the various fillings are so mouth watering. This is a great option for people following a pure vegetarian diet. They do vegan mayo aswell 👍👍👍

Food was great pizza was just right and wedges and curly fries were lovely

Food is great! Although I would STRONGLY suggest that if something has been ordered for a delivery, that the paper bags are sealed in some-way for hygiene purposes... Please keep that in mind... PS. Mine is not sealed sadly

Food was nice but I was a bit sad to see only 2 small cubes of tandoori paneer on each slice of pizza. If there was more paneer I would’ve said the pizza was perfect.

Really nice food. Especially liked the kebab, the fried onions were an excellent touch and the mock meat was so realistic. Pizza was lovely too, fresh and tasty.

My order is late, even I reached my work

Absolutely awful. When ordering through Just Eat, they send the driver out with so many orders that if you’re towards the end of the run, the food is cold. Everything that wasn’t wrapped in foil was stone cold by the time it arrived, and Just Eat only provide 50% refund for inedibl cold food. Use caution when ordering from here, it can go very wrong because of how they manage deliveries.

This was awful tonight. First the restaurant contacted me to say some of the food wasn't avaiable, then contacted to say that it would be delayed. The reason for teh delay soon became clear... driver must have had too may orders because by the time ours got to us, it was cold.

Said they would give me my money back in cash for the Houmous and pitta bread I ordered and they didn’t. Unacceptable.

Pizza was very delicious! Thank you :)

Have ordered from here many times. The food is amazing!

Veggie kebab, and fries were excellent

Most of the side order items were cold and rock solid! I usually really like this place. This time was awful.

My favourite vegan takeaway, ever since I stumbled across this place i’ve never gone anywhere else. My go to is the bbq vegan wings & curly fries or wedges, the eggless chocolate cake is delicious and a nice special treat. Highly recommended the strawberry lemonade juice as well, always delivered still cold - even in summer! I’ve tried their vegan pizza and some burgers which are also great, although the thin crust is very thin in my opinion so id go for original Overall great place for vegan delivery food!

Ordered from here for the first time via a phone call. Call was answered very quickly and it was easy to order. You can pay by card over the phone, or cash in person. We were given a delivery window of an hour and it arrived very quickly, in less than an hour. It's meant to be free delivery if you live up to 3 miles away from the shop, we live just over 3 miles and they delivered the pizza to us. You can also collect in person. There is an early bird deal if you order 12-4pm and get two family size pizzas. The family size says 10 slices (biggest option), it is plenty big and probably equivalent to an XL at some restaurants. We ordered the tandoori soya pizza and the spicy paneer pizza, both were very nice and arrived hot. We were also given free large fries, which tasted very nice too. The benefit is that the food is all vegetarian, so you have peace of mind. Would definitely order again.

Really delicious food and almost the entire menu is vegan, so I have lots of choices! Thanks, Veggie Hut!

Delivery was very late than expected. Around 35-40 min late delivery and no compensation given.

10/10 food, cooked fresh, friendly staff :)

Great good, veggie food 🌱🙌🏼🙏🏼 big portions too. Friendly staff. Thank you 😊 🙏🏼

The veggie kebab here is honestly one of the best veggie meat replacement dishes I've ever had in my life. The pizza is also great if you are not expecting Italian style pizza and if you go in person and get it fresh. Highly recommended place for veggies and meat eaters alike.

They followed the order and did not add spices to my meal which was delicious.

Food was delivered ahead of scheduled, this was very welcomed. Good work. Food is also great.

I've been ordering here for years. They have periods where the food deteriorates and I usually flag this up before I order to prevent the issues. Again the food was undercooked, soaked in oil and frankly inedible. I tried to cook it in the oven but it just caused more oil to weep out. Pictures included. I've spoken to the owner about this previously and he has advised me to ring in and highlight the issue for resolution. I did this tonight and the response was 'we can't do anything'. The gentleman answering the phone tried his best but whoever he was talking to didn't want to resolve the issue nor speak to me about it. The people tonight have taken my money, provided disgusting food that can't be eaten, with no customer service for a amicable resolution. It's a shame as the food can be great. I was told that all management were on holiday and they advised me to contact them via this review! Get in touch to discuss this.

Food was late and was over cooked- borderline burnt.

poor quality food, small portions forgotten part of the delivery. Very poor

Been ringing all day not answered, if your closed permanently atleast have the decency to update Google!! Update look at your timings on Google it says 12pm not 4pm!!!

Customer service second to none. Food was super tasty and fresh with a welcoming atmosphere.

I m giving this rating becoz I had ordered peri chicken grill and it’s tasty was nasty and the peppers were not fresh. There was too much soya sauce in the grill. It tasted bitter and gave me stomach pain that was my bad experience. I am not expecting this from veggie hut .

Everything was very delicious, the only reason why I gave 4 stars is because my cheesecake was kept with the hot food so it melted. I will definitely order again- Thank you 🙂

Best place around for normal and vegan food keeps everyone in the family happy

Delicious food. Will definitely be back.

I was amazed to the quality of the chip shop menu.. chicken and mushroom pie Battered fish and chips yummy!! 😋😋💕

I am a regular customer of this food place since its inception. There always seems to be something not sent through and suffering the consequences of this several times now- sadly I am writing in my review that I was disappointed with the restaurants service and lack of co ordination, not only because of an item not being sent but also because my food was significantly late.

Best vegan milkshake I've ever had!!

Great selection of vegan food delivered quickly and on time.

Absolutely perfect vegan food 👌🏼

Food was little bit late but 110% worth. That was the best veggie burger I’ve ever. Thank you to the team I will be ordering again.

Late and cold, had to be reheated

Absolutely worth the extra 10min wait food was fantastic

I'll be getting my takeaways from here from now on, such a great and tasty vegan range!

Loved it however I did put avocado in my wrap and there wasn’t any

I was craving an Oreo milkshake and my friend wanted to try a Ferraro Rocher milkshake. They did not have any Ferraro rocher so my friend went with a different milkshake. I called up to say the time we would arrive on ETA which was in 20 mins and asked them to get it ready so that we did not have to wait. They did not get it ready beforehand so I waited. Then the milkshake was poor: did not have enough Oreo in it. Tasted like a watered down version of chocolate rather than Oreo milkshake. Either they don’t know how to make it, don’t put in enough Oreo’s on purpose or were running out. Whatever the issue was, I am not going to this place again. I paid for something that was not the right quality. Anybody who has had a real Oreo milkshake from TinselTown will understand the disappointment in regular shops who just cannot do it right but this place was next level disappointment.

Would have given no stars if I could ordered food was 30 mins late when I called the restaurant there was no answer then got a message saying enjoy your food when the delivery came I asked the driver why the delivery so late he said I dont know your the one delivering corn on the cob was burnt we are paying for the food at least have the decency to answer the phone or keep the customer updated not happy at all they don't even answer the phone just keeps ringing

Perfect vegan food, the veganza bread is amazing!

Excellent food, very tasty and love that spicy meant spicy! Highly recommended.

Great for veggie and vegan diets

Vegan wings and vegan popcorn chicken are amazing, delicious vegan food!

Some of the most amazing vegan food you can find from a takeaway, so so happy they are now on JustEat! We have had the bbq grill before, and the vegan wings, both of which are unbelievably tasty! Tonight we had the vegan sausage sandwich and battered sausage and chips and the food is incredible! Amazing vegan food, thank you so much!

Very good food and friendly staff Great mixed grill and beast burger

I ordered some food from here yesterday they got the order wrong. Guy you need to focus on customer service. If is your staffs error as a goodwill you should rectify and correct it not charge again. Poor service

We had vegan options. They were delicious! Pizza and wings highly recommended. Staff were really friendly and helpful.

This place has drastically gone down hill over time. Been coming here regularly for almost 8 years now but will never go back again. There is ZERO care or interest for their customers despite how long you’ve given them your money. On countless occasions now they’ve gotten our order wrong or put the wrong sauces in the burgers even though we’ve always ordered the same thing. The last time they kicked up a fuss and wouldn’t take the burger back because I had taken a bite not understanding that you don’t realise it’s the wrong sauce until you take a bite! It was one small bite! They tried to say what’s the problem it’s just sauce but why pay money for something I didn’t order. They eventually begrudgingly took it back and made a new one but only because it was causing a scene in front of others. On another occasion I was harassed constantly called and they even used their personal phone to WhatsApp me because when I had paid earlier on in the day the payment must have failed using contactless even though it printed a receipt, so they harassed me while I was at work until I promised them I’d come back later to pay it and I did. As we’ve been going here years we let it all slide and gave them chance after chance. Now today is the last straw. After a not so great day my friend and I decided to get some burgers to pick up to take home. When calling to make my order the guy on the phone asked how long I’d be which is strange as they’ve never asked it’s always around 15 mins but I said I lived 20 mins away and was leaving after the call. He then kept mumbling something about cancelling but when I asked him to repeat himself, he just said 20 mins is fine and hung up. I got there exactly 20 mins later as stated and went to pay for my burgers. When getting there he put the bag of my food on the desk but showed me a receipt of my order showing cancelled then my order again on the same receipt. I was confused so asked him to explain. He tried to say I called earlier that day and made the same order only to cancel and call back again and make the same order. I tried to tell him no I called once to make my order then came straight here to pick it up! He was causing unnecessary drama when I had already had a rough day and just wanted my food. It was that ridiculous that another customer in the restaurant got involved and asked what’s going on because it seem ludicrous. Why would I cancel if I came to pick it up?! It seems someone else had called the same day to order something similar but had cancelled it just before me or something. When your food is sitting on the counter you just want to pay for it and go eat not have this back and forth ridiculous made up rubbish. Extremely disgusting to be blaming loyal regular customers for another customers problem! He wasn’t kind about it either he was laughing and patronising. Absolutely abhorrent, I will never be returning here. Fix your attitudes or this will be yet another business to go bust as you are losing loyal customers! Sort it out!

Ate from there last night. Good food and good service. Foods always on point.

Absolutely lovely food. Definitely recommend. The bad reviews are a load of lies. Had a lovely meal with my family

I have ordered a pizza for delivery to but it was worst experience that I have ever go through the pizza and fries was like prepared a lot time ago and delivered so late never go with them again for pizza

bad staff, they are only interested in taking your money and the service is absolutely appaulling... they make the most mistakes with their orders and when confronted the staff literally argue back.... would never recommend this unorganized unprofessional outlet again.. and highly recommend to use a different place

Absolutely dreadful experience, staff where abusive, late and totally out of order. Firstly the address was wrong, I had to personally call the shop SIX times and the delivery was 2 hours late.

This is vegan fast food that looks authentic and tastes delicious. Had the mixed grill which has different coloured soya each with a unique taste, fries with soya mince in the Poutine section which doesn't have a vegan version of original Canadian Poutine - Fries, Cheese Curds & Gravy and garlic bread. The place was let down by how cold it was inside, they had one electric radiator & it wasn't even working.

whats point they never answer the phone.... pointless

Nice wrap good customer service 👍

The pizza is very delicious, good taste and the pizza is high quality. My son really enjoy the wrap.

delicious Food😋,and verry friendly staff💯% recommended

Fresh ingredients. One of finest vegan Chicken Sizzler with fresh mushrooms

Excellent staff special the girl.she is very kind and soft spoken. Food is good . Thanks

Really disappointed to have found long strands of hair in my food and then when I contacted them was basically accused that it might be my own or someone in my house. I have short hair so does my husband. Loved this place ever since it opened but will never go back. Food hygiene is a must and getting that wrong even once is too much. Response below the from owner says it all. Yes, ppl complain when disappointed. A happy customer compliments by coming back again and again. Understand why experience matters.

Great food, great service, will be coming again :)

Been eating here for a while and the standards have dropped dramatically. Especially with the prices being so expensive and unfortunately the portions have gotten smaller The customer service seems terrible all i ever seem to get when I speak is “one sec” so a simple order ends up taking very long and rhe young lad don’t seem to actually be listening Has such great potential

I've been in Birmingham for a while now but haven't seen many vegan places. But yesterday I found this nice place, and it's VEGAN. I tried the vegan Beast burger. Unfortunately I had to come back for another one today 😁😁😁 yum yum I was surprised. I'll come back to try a new one. I recommend 👌🏿

We had wraps and burger and fries, we were served cold/stale fries?!! When we told them fries are cold they first told us, "food once came out of the kitchen, cannot be taken back", then they took the fries from us, microwaved them and brought them straight back out. We couldn't believe the poor customer service! Won't be visiting again.

Used to order from here all the time, but when the prices went up by over 30% I stopped, but have only ordered from time to time. Since then I have noticed that the quality of the food has gone down hill, the chicken grill so watery than normal and the portion is much smaller. Also the service is absolutely dire its so bad some times that that they just leave you hanging on the phone. Its no longer the same and instead of being excited and looking forward to having a veggie hut its more a question of if the food is going to be upto scratch!

Recently visited their Smethwick shop in-person to order a meal and was told that the French fries are fried in the same oil as foods containing gluten and so they are unsuitable for people with any form of gluten intolerance. I don't know if this was a recent thing or if the fries were always made this way, but in the past, we were assured over the phone that the fries were one of their gluten free options. The menu doesn't really specify anything about this either. Mixed messaging when it comes to allergens is unacceptable, so I've lost all confidence in this place and won't be ordering from here again. It's a shame because I used to enjoy their food for the most part and used to order from here regularly.

Your prices going up but portion going small really small portion for that price (American style poutine) used to much bigger than this few months back I am not going back to this shop I would rather cook at home than pay for this price very small portion

I had a super lunch today I had some great chips and a burger.

Awful service, did not even have gluten free options when they state they have it. Service is horrendous and very slow. Would not even tell us ingredients in items to avoid as my friend is celiac!

One of the most rude staff ever, it was our Holi party and they sent pizza which hardly had cheese and we had some VIP people there but the guy on phone didn’t care about it. Won’t ever order from here.

Fantastic food! Thoroughly recommend it if your a vegetarian!

1. My daughter's omelette had hair in it. 2. The large mixed kebab was much smaller than expected. You really would think it was a regular size or small. 3. The large wrap had a large tortilla wrap but the inside was so empty and hardly any filling. There was hardly any salad. Not filling at all. It was like eating a plain large tortilla. 4. There was hardly any sauce in the food. 5. The sheesh kebab was not even like a kebab. Overall very disappointing. We had travelled quite a bit to try the food here so was very unsatisfied with the quality of food. We will not be trying the food here again.

1. My daughter's omelette had hair in it. 2. The large mixed kebab was much smaller than expected. You really would think it was a regular size or small. 3. The large wrap had a large tortilla wrap but the inside was so empty and hardly any filling. There was hardly any salad. Not filling at all. It was like eating a plain large tortilla. 4. There was hardly any sauce in the food. 5. The sheesh kebab was not even like a kebab. Overall very disappointing. We had travelled quite a bit to try the food here so was very unsatisfied with the quality of food. We will not be trying the food here again.

We visited the branch in Sutton Coldfield as a quick lunch stop off. Great find! We are both vegan and the lady in the shop was very helpful pointing out what was vegan. The menu could be a little clearer as to what is vegan but the food was amazing and we will definitely revisit!

Worse pizza ever! Order the a medium late breakfast pizza which was just when the store opened but took over 20 mins to arrive & the fries took even longer than the pizza to arrive! I had to remind the employee twice to bring my fries!! Regarding the pizza without doubt the worse I’ve had! A sloppy mess where the cheese all slide of & only five soya pieces on the pizza!! Cannot believe their pizzas actually sell! Never going back

Lovely! Most of the stuff on the menu is vegan (avoid the paneer and halloumi of course) but easily checked with staff. We ordered a lot of food, and almost ate it all! Very nice.

Good food but put off by the fact the choose not to show allergens in foods or describe that they love to throw a million mushrooms on food that doesn't mention anything about mushrooms on the food in the menu. Other than this and being told by a staff member over the phoner before that no refund is available for something like this. The ,place does make great food (When it has the described items) and delivery service is usually great. The driver is always friendly and careful with the food too.