Vapiano in City of London, Westminster

Table booked 7pm on a Friday evening, completely empty, ordered drinks got lime in my tonic instead of lemon, 1st whiskey ordered from menu not available. Tried to order a soup ( on website menu ) not available, skipped starters ordered mains. Ravioli was a solid block of raviolis, pasta was thick and as tough as leather, inedible, drank the sauce which was nice. partner ordered a bowl of pasta which was flavouless apart from parmesan, and a bowl of chips only taste was pepper and parmisan, Asked for the bill, nobody questioned why the food wasn't eaten, or if it was ok, apart from drinks paid £50 for the worst meal we've ever been served. Absolute disaster, went to a nearby excellent bar for cocktails and sushi, just don't go to Little Italy to eat

Everything wrong about standardized uninspiring and bland food. Added to the excessive price.

The taste of that sauce on the crab pasta was excellent. However, I think the portion could be a bit bigger for that price. I also chewed on a few small crab shells, which is unfortunate. Pasta was al dente.

Very good service, very fast pizza came very hot and fresh and food was amazing shubh was very kind and helpful and helped me carry the pizza to my apartment

I always enjoy my coconut mocha when at Westfield London. Tabassumk & Gabriela are very friendly and always go the extra mile to put a smile on your face which adds to the Caffé Concerto experience. Great coffee, great range and choice of desserts as well as flawless customer service. Big thank you and thumbs up from me.