Pizza Hut Delivery in City of London, Westminster

Food was not delivered to me! The restaurants deliveres the food but apparently sometimes they “forget”. Try to call - no answer! Don’t recommend This restaurant

Terrible service, waited 25 minutes for a pizza

I ordered from uber eats and the driver gave me the wrong order. Uber eats did not resolve the issue but Aman was able to assist and help compensate for the mistake by kindly sending another pizza for free.

The service I got was absolutely fantastic and the staff was extremely helpful with my order.

Super nice staff, all super clean and really good quality of the pizza!

Best pizza around and much better than alternative pizza choices! Great staff and quality of food and cheap if you collect from the store - excellent after a few beers! Highly recommended!! 🍕🍕

When I fancy a pizza I often go to this chain as the pizza is always ready within 15 minutes and the workers are so polite and efficient. One of the workers, Shubh, is always very friendly when I come in and takes the time to show excellent customer service even when the store is busy.

Shobh our delivery guy was super fast and very smiley. We like him! We had a very large order and food was hot and very tasty. A couple of items were missing but we received very quickly. Highly recommend.

Chips were a bit on the crispier side and the pizza need more sauce

The service was really great. The fellow at the counter helped me pick the best option.

Excellent service, The staff are very polite and very , very clean on the food. Happy to go there every time I go past.

I have not received my order & the time changed & it kept getting later & later, & now it says my food has been delivered & I have not received anything! My door has not even knocked once. I have ordered from this pizza Hut many time before with no problems recently. I called the restaurant directly & they said I need to take it up with JustEat! What do I do now? My children are hungry & I do NOT have any more funds in my account to order anything else from somewhere else in the meantime.

Messed up online order but they were very helpful fixing it over the phone. Delivered really quick and the pizza was hot and fresh. Overall brilliant pizza and service.

Very good food from Pizza Hut . Thank you again .

Very odd entrance but the buffet style is always good.

Just wonderful service!! The gentleman is incredibly nice, open and wants to help with everything. Despite the rain and the fact that it is a collection place only, we could start our pizza inside, and then we were given a smaller box to easily carry it during the way. The pizza was amazingly delicious, and we received exactly the service that everyone would like to get. Thanks a lot 👍🏻

Really good and quick service from the staff especially from shabuh. He’s nice and welcoming into the environment

Very good food and very tasty pizzas

Terrible service and lied about delivery

For anyone who is welling to order online be careful they will never send you the full order always missing something Be careful

What a fabulous yummy pepperoni pizza, the best pizza I had from Pizza Hut so far . Thank you

food never on time, ordered through the app a few times and leave my house when it says it’s ready to collect. every time when i get there the food isn’t ready and they say it’s going to be another 15 minutes. if you try to chat with them about it they just ignore you and go back to behind the convenient wall which blocks view of them making the pizza. i have asked why this is and they say it’s an issue with the app but i’m certain it’s an attempt to trick higher ups into seeing low order fulfilment times, they have often asked me to leave reviews stating good service and quick order fulfilment offering me pots of sauce to do so. very obviously trying to look better without being better

Good customer service polite and very nice

The gentleman who served was very helpful and even gave me some free garlic dip too.

10/10 standards never let down like them next stores. Wooosh big up shubh

The last time I frequented this establishment, I waited 'in shop' for my order instead of the delivery service. I only wish I had checked my order 'in shop'. Arrived home to find the mushrooms were completely shrivelled: not from the cooking process but from OLD AGE...!!!

Nous n’avons pas eu la bouteille de pepsi mais de l’eau à la place… nous aurions aimé être contacté si il n’y en avait plus.

Great experience! Always quick and friendly staff, especially Aman!

What a great place with great service! I came in right before closing and had an issue getting the order together but the staff went out of their way to make sure that I was well taken care of and do not rush me. Shout out to shubh who was really great in helping me with my order. Will go back!

nos dejaron el pedido en la recepción del hotel y no nos llamaron, cuando fuimos a preguntar al recepcionista ahí estaba el pedido ya frío.

where is my delivery? I didn’t received anything.

Slow staff taking 1 hours no one on front they set behind and no ans on fron side

Fantastic guys and amazing service

I have had the best experience ever since I visited here. An Ambiance is clean and the staff is very keen to help customers.

Very polite fast service and helpful. Thank you

Called for 10 minutes and they hung up, went to the store and they gave a wrong order in the end and never accepted liability

Can you investigate the amount paid. As far as I know the bill was overcharged by £6.50. Can you tell me what this is?

Loved it good pizza people were very nice

Thank you 🙏 this review for sunbkar he is a very polite person deals with my order with full care and respect. He is kind and explained my order very well . Thank you pizza hut and to have some one very great with customer service.

Always hot and quick. The drivers are very friendly. I once had a problem and they were very quick to find out the problem and provide a solution. Keep up the good work. Pan Margherita is the OG!

Pizza was way to small for the price that should either have been for a small child or a lunch time offer of £6.00 16.95 was not worth it .

Pizzas were great, but the garlic bread hard as a rock

I didn’t receive the order. How did you write the order is delivered?!!

I got scammed by deliveroo. Order not received, despite this being confirmed on the app. You did nothing to help, so you're equally responsible.

Never received order as Deliveroo scammed us. Driver didn’t show up with delivery and lied that he had leaving us with no pizza and £30 out of pocket. Do not order as you won’t receive or a refund

I haven't received my order and your app says otherwise and the restaurant doesn't pick up calls. Wasted my time, money and energy. So to clear it out you took my order, took the payment, claimed to deliver and didn't deliver. How shall I even rate the food and delivery time as I can't choose zero I have no basis to judge but consider 1 star as 0. Absolutely horrible experience.... It's not abysmal it's atrocious. Please refund my money

Very kind and nice and tasty pizza. 👍

Paid for extra dips were missing

Missing Ben and Jerry's cookie Dough ice cream in my order. No acceptable. Potato wedges no tasty.

Very tasty food and the pizza was very hot and perfectly cooked , the people are very friendly and provide excellent service

Server never said that wings had ranch which contained egg

Unfortunately had a bad experience with this particular branch. While the delivery was quick and the food was generally good, as expected from pizza hut, I received a wrong item and this minor mishap that should’ve been resolved easily quickly escalated when I called up the place for a resolution. The customer service I received was abysmal to say the least, the staff were rude, dismissive and then hung up on me. If you encounter any issues with your order, don't expect a refund or a satisfactory resolution.

They put the status delivered and didn't arrived the food 👎👎👎👎👎

very good service and good food

Ordered for delivery about 40 minutes before closing, it arrived quickly and was very fresh! Was it the best pizza I've had? No, it's pizza hut... isn't that what you expect?? I'd order again if late and hungry lol

Horrible service, we called in to order a pizza and showed up 15 minutes later just to wait in the store for 20 minutes because no one was in, and when someone showed up they were acting like we hadent ordered anything and it took them another 20 minutes to get us our pizza and drink. Oh and by the way, one of the employees was on their phone for 5 minutes whilst just standing there. Look at the pic.

I ordered and paid for a pizza and wedges online, but when I got to the store to pickup they said they don't have any wedges. Instead they gave me garlic bread. I would have ordered somewhere else if I knew in advance - I didn't even get an apology.

Helpful staff with smile on face. Described and recommended the best deal for dinner with hot and fresh pizza.

Horrible customer service, ordered a deal and one of the side dishes didn't arrive, called to clarify and the staff just hung up on me.

A little disappointed. We paid 24 pounds a pizza thinking we could have the offer one for two. But apparently we didn't clicked on the offer and we couldn't paid an extra to have the offer neither. And there was no spicy sauce. The more expensive pizza hut we ever had !!

I am usually their night time customer. Pizza will be ready in just one call within 7mins. So fast , efficient and tasty pizza.

best service ever . Fast and tasty pizza

We had amazing experience at this branch. Great Service

Pizza is very good and service is also good 👍

Loved their pizza. We got it deliver at home and it was pretty quick.

One of the worst pizzas I’ve ever eaten. I don’t even wanna know what kind of cheese is that. Also no pizza sauce at all. Came hot and on time tho.

I telephoned the restaurant and the call handler was terribly rude!

The guy behind the counter literally went and hid around the corner on his phone when I walked in, and didn't realise I could see him the whole time. Pretty embarrassing for a grown man, to be honest.

Love ❤️ this pizza ,, delivery timing is excellent. .

Amazing pizza ,,,. Delivery timing good

Fast delivery and good service provided by the delivery driver. Comfort food to watch a nice World Cup game.

Always serving hot and exact order. loved it. Best pizza store in the area. Highly recommended.

Nunca falla. Muy buena calidad y precio.

Pizza tasted old, base was chewy and ingredients were left out from my order.

Well maintained store, delicious taste, fast service.

Horrible. No one at the front desk, and when you shout no one comes. Ordered to collect and was supposed to be ready 10mins ago. Just go to a different place.

Wrong pizza was delivered - the correct size but wrong toppings etc.

Could not take simple order for pepperoni pizza. Screwed it up and gave me some feast pizza. Did not try and give me a new pizza, made a face and told me how much I owe them. Paid and threw pizza in garbage outside.

Quick and great pizza for decent prize

It was also garlic crust when we specifically asked for regular

The original order was only 10 minutes late but I had to call the restaurant as they had missed 1 pizza off. The missing pizza arrived 1 hour later. Poor communication from restaurant staff

£5 for a brownie that’s barely 5cm. Ridiculous

Great 6£ meal guys 💪I don't know if my dog would touch it.

Pizza took 1.5 hours to arrive- was cold when it did. I was told I didn’t put flat on the address (I did, as through Apple Pay). Driver was very polite and came quickly though once I chased it up ( An hour after I ordered).

This pizza hut customer service is the worst in uk. They can't even speak properly. Very rude towards customers. I called them the other day to order a pizza the guy said we don't take order on the phone and cut the line. Those customer assistance should be removed as quick as possible otherwise this pizza hut will loose customers.

The pizza was spongy and burnt it was like eating rubber absolutely vile I won’t be ordering from this Pizza Hut again!

Great service. Great taste and amazing people. Do ask for offers if you are unaware. Many thanks to the manager.

They never accept any orders, absolutely useless

No one available at the front desk to take orders. I tried to alert them a few times for an order but had to eventually yell twice for them to hear me. I can hear a bunch of people at the back having a conversation and also what sounded like nail clippers.

Ordered via Uber eats - pizza cold/ undercooked dripping in oil & missing items. Called to complain but told they basically don’t care and won’t do anything as I ordered via uber. Stay away from this place 🤮

Worst takeaway delivery pizza I've ever had from a Pizza Hut. Tasteless and bland. I ordered a meat feast and couldn't taste a bit of the meat on it. I've thrown most of it in the bin and made a complaint to the shop by phone. Waste of time and money. I don't normally write any reviews but I had to write this one to warn others. Don't waste your money. Avoid, Avoid, Avoid. Disgusting pizza hut

AVOID THESE PEOPLE They are RUDE. Pizza delivered extremely LATE, COLD and SOGGY. DONT WASTE YOUR TIME AND MONEY HERE

Was not allowed to order in the store when I've been doing this for 4 years, i was sent to the website where i cant really order the product i always get as its a bundle, not coming again

Lovely food and great service. Arrived at the early estimated time. Will definitely be using this place again!

Worst place to order pizza from, avoid them

I would never order from here . Most unhygienic delivery service . There’s a Nepalese looking guy who delivered my pizza with his dirty feet on my pizza box on the bottom of his tiny scooter to hold it down . The box seal was broken and the sides of the box was exposed in the rain . When I questioned this he said he will take the food for himself and it’s free food for him and rode away with the food and drinks I ordered. The guy was unbelievably rude as well . Why do you employ such dirty unhygienic people?

I would never order from here . Most unhygienic delivery service . There’s a Nepalese looking guy who delivered my pizza with his dirty feet on my pizza box on the bottom of his tiny scooter to hold it down . The box seal was broken and the sides of the box was exposed in the rain . When I questioned this he said he will take the food for himself and it’s free food for him and rode away with the food and drinks I ordered.He was very rude as well . Why do you employ such dirty ,unhygienic people?

The delivery driver had no change with him so we ended up paying more for our meal than was previously agreed. It was also made out to be my fault

Very Good Pizza in this locality. Different options to choose from. Good Take away offers both web and instore. Hygienic as well as well mannered staffs.

Nobody was there! Literally went to go order a pizza for the euros final. Walked in and waited at the front for about 2 mins before deciding to call out for anyone. No reply. I was getting upset as this was the only Pizza Hut for a couple of miles. Unbelievable the door that leads from where customers makes orders and the kitchen was open (the security door). No word of a lie, but I literally walked in and looked for somebody as I just wanted a pepperoni pizza. I called out again while in the kitchen but no response again. A quick message to Pizza Hut Pimlico. I could of literally stolen anything at your establishment and your lucky it wasn’t anyone else as I’ve been coming to this Pizza Hut for over 12 years and a loyal customer. Fix up and do better. This isn’t lewisham.