Based on 266 opinions finded in 3 websites
Based on 266 opinions finded in 3 websites
Nº 5773 in 7028 in City of London, Westminster
Nº 487 of 567 Italian in City of London, Westminster
Opinions
When I fancy a pizza I often go to this chain as the pizza is always ready within 15 minutes and the workers are so polite and efficient. One of the workers, Shubh, is always very friendly when I come in and takes the time to show excellent customer service even when the store is busy.
Cara O'sullivan . 2024-10-24
MORE AT Google
Shobh our delivery guy was super fast and very smiley. We like him! We had a very large order and food was hot and very tasty. A couple of items were missing but we received very quickly. Highly recommend.
Lynn Baggott . 2024-10-18
MORE AT Google
The service was really great. The fellow at the counter helped me pick the best option.
Shannon Acedo . 2024-10-09
MORE AT Google
Excellent service, The staff are very polite and very , very clean on the food. Happy to go there every time I go past.
Jashar Selita . 2024-10-07
MORE AT Google
I have not received my order & the time changed & it kept getting later & later, & now it says my food has been delivered & I have not received anything! My door has not even knocked once. I have ordered from this pizza Hut many time before with no problems recently. I called the restaurant directly & they said I need to take it up with JustEat! What do I do now? My children are hungry & I do NOT have any more funds in my account to order anything else from somewhere else in the meantime.
Leanne . 2024-08-27
MORE AT Just Eat
Messed up online order but they were very helpful fixing it over the phone. Delivered really quick and the pizza was hot and fresh. Overall brilliant pizza and service.
Shad . 2024-08-03
MORE AT Google
Very good food from Pizza Hut . Thank you again .
Mohammed . 2024-07-21
MORE AT Just Eat
Very odd entrance but the buffet style is always good.
Harriet Mathers . 2024-07-08
MORE AT Google
Just wonderful service!! The gentleman is incredibly nice, open and wants to help with everything. Despite the rain and the fact that it is a collection place only, we could start our pizza inside, and then we were given a smaller box to easily carry it during the way. The pizza was amazingly delicious, and we received exactly the service that everyone would like to get. Thanks a lot 👍🏻
Krzysztof Okrasa . 2024-07-07
MORE AT Google
Really good and quick service from the staff especially from shabuh. He’s nice and welcoming into the environment
Ali krayem . 2024-06-20
MORE AT Google
Very good food and very tasty pizzas
Harry . 2024-04-20
MORE AT Google
Terrible service and lied about delivery
Meena . 2024-04-04
MORE AT Just Eat
For anyone who is welling to order online be careful they will never send you the full order always missing something Be careful
Lilaminakari . 2024-03-07
MORE AT Google
What a fabulous yummy pepperoni pizza, the best pizza I had from Pizza Hut so far . Thank you
Sandra . 2024-03-07
MORE AT Just Eat
food never on time, ordered through the app a few times and leave my house when it says it’s ready to collect. every time when i get there the food isn’t ready and they say it’s going to be another 15 minutes. if you try to chat with them about it they just ignore you and go back to behind the convenient wall which blocks view of them making the pizza. i have asked why this is and they say it’s an issue with the app but i’m certain it’s an attempt to trick higher ups into seeing low order fulfilment times, they have often asked me to leave reviews stating good service and quick order fulfilment offering me pots of sauce to do so. very obviously trying to look better without being better
Tom Skoulding . 2024-02-09
MORE AT Google
Good customer service polite and very nice
ameer abdul . 2024-02-03
MORE AT Google
The gentleman who served was very helpful and even gave me some free garlic dip too.
Andrew Tavenier . 2024-01-31
MORE AT Google
10/10 standards never let down like them next stores. Wooosh big up shubh
Rafi Direct . 2024-01-30
MORE AT Google
The last time I frequented this establishment, I waited 'in shop' for my order instead of the delivery service. I only wish I had checked my order 'in shop'. Arrived home to find the mushrooms were completely shrivelled: not from the cooking process but from OLD AGE...!!!
Sandra Nicholls . 2024-01-28
MORE AT Google
Nous n’avons pas eu la bouteille de pepsi mais de l’eau à la place… nous aurions aimé être contacté si il n’y en avait plus.
Salomé . 2024-01-27
MORE AT Just Eat
Great experience! Always quick and friendly staff, especially Aman!
Zach Ball . 2024-01-24
MORE AT Google
What a great place with great service! I came in right before closing and had an issue getting the order together but the staff went out of their way to make sure that I was well taken care of and do not rush me. Shout out to shubh who was really great in helping me with my order. Will go back!
Anthony Howell . 2024-01-21
MORE AT Google
nos dejaron el pedido en la recepción del hotel y no nos llamaron, cuando fuimos a preguntar al recepcionista ahí estaba el pedido ya frío.
Rocio . 2024-01-19
MORE AT Just Eat
where is my delivery? I didn’t received anything.
Jaymie . 2023-12-31
MORE AT Just Eat
Slow staff taking 1 hours no one on front they set behind and no ans on fron side
Sumit Dhaduk . 2023-12-15
MORE AT Google
Fantastic guys and amazing service
Mario Abdelmalak . 2023-12-13
MORE AT Google
I have had the best experience ever since I visited here. An Ambiance is clean and the staff is very keen to help customers.
Rishav Kumar . 2023-12-13
MORE AT Google
Very polite fast service and helpful. Thank you
H حيدر . 2023-10-28
MORE AT Google
Called for 10 minutes and they hung up, went to the store and they gave a wrong order in the end and never accepted liability
Maniche Tailor . 2023-10-25
MORE AT Google
Can you investigate the amount paid. As far as I know the bill was overcharged by £6.50. Can you tell me what this is?
Maria . 2023-10-09
MORE AT Just Eat
Loved it good pizza people were very nice
Miles . 2023-09-25
MORE AT Google
Thank you 🙏 this review for sunbkar he is a very polite person deals with my order with full care and respect. He is kind and explained my order very well . Thank you pizza hut and to have some one very great with customer service.
Ahlam Abdalla . 2023-09-23
MORE AT Google
Always hot and quick. The drivers are very friendly. I once had a problem and they were very quick to find out the problem and provide a solution. Keep up the good work. Pan Margherita is the OG!
Matt Bridges . 2023-09-15
MORE AT Google
Pizza was way to small for the price that should either have been for a small child or a lunch time offer of £6.00 16.95 was not worth it .
Love . 2023-08-28
MORE AT Just Eat
Pizzas were great, but the garlic bread hard as a rock
Archduke Remster . 2023-08-03
MORE AT Google
I didn’t receive the order. How did you write the order is delivered?!!
Ohood . 2023-07-30
MORE AT Just Eat
I got scammed by deliveroo. Order not received, despite this being confirmed on the app. You did nothing to help, so you're equally responsible.
Raimondo Penta . 2023-07-16
MORE AT Google
Never received order as Deliveroo scammed us. Driver didn’t show up with delivery and lied that he had leaving us with no pizza and £30 out of pocket. Do not order as you won’t receive or a refund
Laura Miller . 2023-07-16
MORE AT Google
I haven't received my order and your app says otherwise and the restaurant doesn't pick up calls. Wasted my time, money and energy. So to clear it out you took my order, took the payment, claimed to deliver and didn't deliver. How shall I even rate the food and delivery time as I can't choose zero I have no basis to judge but consider 1 star as 0. Absolutely horrible experience.... It's not abysmal it's atrocious. Please refund my money
Atharva . 2023-07-11
MORE AT Just Eat
Very kind and nice and tasty pizza. 👍
Alex J . 2023-06-30
MORE AT Google
Paid for extra dips were missing
Christopher . 2023-06-27
MORE AT Just Eat
Missing Ben and Jerry's cookie Dough ice cream in my order. No acceptable. Potato wedges no tasty.
Jordan . 2023-06-19
MORE AT Just Eat
Very tasty food and the pizza was very hot and perfectly cooked , the people are very friendly and provide excellent service
Deivis S . 2023-06-11
MORE AT TripAdvisor
Server never said that wings had ranch which contained egg
Jaskirat Singh . 2023-05-30
MORE AT Google
Unfortunately had a bad experience with this particular branch. While the delivery was quick and the food was generally good, as expected from pizza hut, I received a wrong item and this minor mishap that should’ve been resolved easily quickly escalated when I called up the place for a resolution. The customer service I received was abysmal to say the least, the staff were rude, dismissive and then hung up on me. If you encounter any issues with your order, don't expect a refund or a satisfactory resolution.
Pink Lemonade . 2023-05-20
MORE AT Google
They put the status delivered and didn't arrived the food 👎👎👎👎👎
BERGYL . 2023-05-04
MORE AT Just Eat
very good service and good food
berky . 2023-04-12
MORE AT Google
Ordered for delivery about 40 minutes before closing, it arrived quickly and was very fresh! Was it the best pizza I've had? No, it's pizza hut... isn't that what you expect?? I'd order again if late and hungry lol
Jonathan Greenip . 2023-03-25
MORE AT Google
Horrible service, we called in to order a pizza and showed up 15 minutes later just to wait in the store for 20 minutes because no one was in, and when someone showed up they were acting like we hadent ordered anything and it took them another 20 minutes to get us our pizza and drink. Oh and by the way, one of the employees was on their phone for 5 minutes whilst just standing there. Look at the pic.
Ali Behnegar . 2023-03-23
MORE AT Google
I ordered and paid for a pizza and wedges online, but when I got to the store to pickup they said they don't have any wedges. Instead they gave me garlic bread. I would have ordered somewhere else if I knew in advance - I didn't even get an apology.
Useless Info . 2023-03-12
MORE AT Google
Helpful staff with smile on face. Described and recommended the best deal for dinner with hot and fresh pizza.
Jeewan Hyongju . 2023-03-09
MORE AT Google
Horrible customer service, ordered a deal and one of the side dishes didn't arrive, called to clarify and the staff just hung up on me.
melonie . 2023-03-04
MORE AT Google
A little disappointed. We paid 24 pounds a pizza thinking we could have the offer one for two. But apparently we didn't clicked on the offer and we couldn't paid an extra to have the offer neither. And there was no spicy sauce. The more expensive pizza hut we ever had !!
Laure Gonay . 2023-01-26
MORE AT Google
I am usually their night time customer. Pizza will be ready in just one call within 7mins. So fast , efficient and tasty pizza.
Seare Goitom . 2023-01-05
MORE AT Google
best service ever . Fast and tasty pizza
Don Costellolo . 2023-01-03
MORE AT Google
We had amazing experience at this branch. Great Service
Hossaina ELGhawas . 2022-12-28
MORE AT Google
Pizza is very good and service is also good 👍
Harry Jordan . 2022-12-27
MORE AT Google
Loved their pizza. We got it deliver at home and it was pretty quick.
Shiffali Sahay . 2022-12-27
MORE AT Google
One of the worst pizzas I’ve ever eaten. I don’t even wanna know what kind of cheese is that. Also no pizza sauce at all. Came hot and on time tho.
Berat . 2022-12-25
MORE AT Just Eat
I telephoned the restaurant and the call handler was terribly rude!
Jonathan . 2022-12-24
MORE AT Just Eat
The guy behind the counter literally went and hid around the corner on his phone when I walked in, and didn't realise I could see him the whole time. Pretty embarrassing for a grown man, to be honest.
Tom . 2022-12-23
MORE AT Google
Amazing pizza ,,,. Delivery timing good
Harry Singh . 2022-11-28
MORE AT Google
Love ❤️ this pizza ,, delivery timing is excellent. .
Harmandeep Singh . 2022-11-28
MORE AT Google
Fast delivery and good service provided by the delivery driver. Comfort food to watch a nice World Cup game.
PC S.O.S. . 2022-11-22
MORE AT Google
Always serving hot and exact order. loved it. Best pizza store in the area. Highly recommended.
Juvraj Singh . 2022-11-07
MORE AT Google
Nunca falla. Muy buena calidad y precio.
Marcelo Soto . 2022-11-04
MORE AT Google
Pizza tasted old, base was chewy and ingredients were left out from my order.
Jason . 2022-10-18
MORE AT Just Eat
Well maintained store, delicious taste, fast service.
Aarti Saini . 2022-09-27
MORE AT Google
Horrible. No one at the front desk, and when you shout no one comes. Ordered to collect and was supposed to be ready 10mins ago. Just go to a different place.
Joe Lodge . 2022-09-10
MORE AT Google
Wrong pizza was delivered - the correct size but wrong toppings etc.
Lauren . 2022-07-09
MORE AT Just Eat
Could not take simple order for pepperoni pizza. Screwed it up and gave me some feast pizza. Did not try and give me a new pizza, made a face and told me how much I owe them. Paid and threw pizza in garbage outside.
Jason Mac . 2022-07-05
MORE AT Google
Quick and great pizza for decent prize
William Felton . 2022-05-31
MORE AT Google
It was also garlic crust when we specifically asked for regular
chris . 2022-05-26
MORE AT Just Eat
The original order was only 10 minutes late but I had to call the restaurant as they had missed 1 pizza off. The missing pizza arrived 1 hour later. Poor communication from restaurant staff
Andrew . 2022-05-24
MORE AT Just Eat
£5 for a brownie that’s barely 5cm. Ridiculous
Emily . 2022-05-19
MORE AT Just Eat
Great 6£ meal guys 💪I don't know if my dog would touch it.
Daniel Trzepizur . 2022-05-18
MORE AT Google
Pizza took 1.5 hours to arrive- was cold when it did. I was told I didn’t put flat on the address (I did, as through Apple Pay). Driver was very polite and came quickly though once I chased it up ( An hour after I ordered).
Jamaal Chapman . 2022-04-20
MORE AT Google
This pizza hut customer service is the worst in uk. They can't even speak properly. Very rude towards customers. I called them the other day to order a pizza the guy said we don't take order on the phone and cut the line. Those customer assistance should be removed as quick as possible otherwise this pizza hut will loose customers.
Amaara Rahman . 2022-04-11
MORE AT Google
The pizza was spongy and burnt it was like eating rubber absolutely vile I won’t be ordering from this Pizza Hut again!
Mark . 2022-04-10
MORE AT Just Eat
Great service. Great taste and amazing people. Do ask for offers if you are unaware. Many thanks to the manager.
Swain L . 2022-03-27
MORE AT Google
They never accept any orders, absolutely useless
Mohit B . 2022-02-15
MORE AT Google
No one available at the front desk to take orders. I tried to alert them a few times for an order but had to eventually yell twice for them to hear me. I can hear a bunch of people at the back having a conversation and also what sounded like nail clippers.
Joseph . 2022-01-29
MORE AT Google
Ordered via Uber eats - pizza cold/ undercooked dripping in oil & missing items. Called to complain but told they basically don’t care and won’t do anything as I ordered via uber. Stay away from this place 🤮
CP1 . 2021-11-28
MORE AT TripAdvisor
Worst takeaway delivery pizza I've ever had from a Pizza Hut. Tasteless and bland. I ordered a meat feast and couldn't taste a bit of the meat on it. I've thrown most of it in the bin and made a complaint to the shop by phone. Waste of time and money. I don't normally write any reviews but I had to write this one to warn others. Don't waste your money. Avoid, Avoid, Avoid. Disgusting pizza hut
samantha fitzpatrick . 2021-11-09
MORE AT Google
AVOID THESE PEOPLE They are RUDE. Pizza delivered extremely LATE, COLD and SOGGY. DONT WASTE YOUR TIME AND MONEY HERE
Sfive Xr . 2021-10-27
MORE AT Google
Was not allowed to order in the store when I've been doing this for 4 years, i was sent to the website where i cant really order the product i always get as its a bundle, not coming again
Pt Drg Tete . 2021-10-25
MORE AT Google
Lovely food and great service. Arrived at the early estimated time. Will definitely be using this place again!
Jamie . 2021-10-19
MORE AT Just Eat
Worst place to order pizza from, avoid them
Saro S . 2021-10-03
MORE AT Google
I would never order from here . Most unhygienic delivery service . There’s a Nepalese looking guy who delivered my pizza with his dirty feet on my pizza box on the bottom of his tiny scooter to hold it down . The box seal was broken and the sides of the box was exposed in the rain . When I questioned this he said he will take the food for himself and it’s free food for him and rode away with the food and drinks I ordered.He was very rude as well . Why do you employ such dirty ,unhygienic people?
Biju M . 2021-08-07
MORE AT TripAdvisor
I would never order from here . Most unhygienic delivery service . There’s a Nepalese looking guy who delivered my pizza with his dirty feet on my pizza box on the bottom of his tiny scooter to hold it down . The box seal was broken and the sides of the box was exposed in the rain . When I questioned this he said he will take the food for himself and it’s free food for him and rode away with the food and drinks I ordered. The guy was unbelievably rude as well . Why do you employ such dirty unhygienic people?
Freedom dancer . 2021-08-07
MORE AT Google
The delivery driver had no change with him so we ended up paying more for our meal than was previously agreed. It was also made out to be my fault
Ben . 2021-07-25
MORE AT Just Eat
Very Good Pizza in this locality. Different options to choose from. Good Take away offers both web and instore. Hygienic as well as well mannered staffs.
Tarun Kumar Das . 2021-07-18
MORE AT Google
Nobody was there! Literally went to go order a pizza for the euros final. Walked in and waited at the front for about 2 mins before deciding to call out for anyone. No reply. I was getting upset as this was the only Pizza Hut for a couple of miles. Unbelievable the door that leads from where customers makes orders and the kitchen was open (the security door). No word of a lie, but I literally walked in and looked for somebody as I just wanted a pepperoni pizza. I called out again while in the kitchen but no response again. A quick message to Pizza Hut Pimlico. I could of literally stolen anything at your establishment and your lucky it wasn’t anyone else as I’ve been coming to this Pizza Hut for over 12 years and a loyal customer. Fix up and do better. This isn’t lewisham.
Lucas Haile . 2021-07-17
MORE AT Google
Very disappointed with the pizzas the base difficult to bite into and that was the view of all 5 that were sharing the two large pizzas
Asma Ishfaq . 2021-06-27
MORE AT Google
Just small Pizza hut delivery shop only using for delivery at pimlico.
Fekadu Tekele . 2021-06-27
MORE AT Google
Pizza was majorly greecy, delivery man was so rude
Caspa Stuart . 2021-05-20
MORE AT Google
Thank you for the delicious foods
Marija . 2021-05-08
MORE AT Just Eat
Bought a pizza on Monday, I was disgusted to see a worker (seemed to be the manager) pick his nose and continued to cut my pizza. It was absolutely revulting will definitely not be going to pizza hut again. They didn't have gloves and to top it off he had no face mask which I thought was mandatory.
Rida Ahmed . 2021-04-09
MORE AT Google
Found hairs in the pizza it’s just so disgusting it some of them ! Avoid at all cost !
Nano Rockets . 2021-02-07
MORE AT Google
I'm waiting for my pizza so far I didn't regret bitterly asking for my food for you my money didn't come back I want my money back because if the food didn't arrive I won't accept you with unnecessary money it, 0 zero for this
Rodolfo . 2021-01-14
MORE AT Just Eat
These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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