Valvona & Crolla Caffe Bar in Edinburgh, City of

After a long journey I was really looking forward to popping in and buying some olives and cheeses and treating myself to lunch today - BIG mistake - terrible service - both waiters ignored me and then one reluctantly came. I asked for a coffee and a menu. Having told me the specials a coffee arrived and no attempt to return and ask what I would like for lunch. I left as soon as I could and without buying anything from the shop. When I arrived home - I live nearby- regaled what happened to my flat mate -she said oh my I have been in there a couple of times recently and they will serve others before me so I just ended up walking out! What a disappointment, it’s a place I recommend all the time to others and visitors - never again

Great selection of savouries and delicious cakes and pastry's. It is mega busy normally all the time, however it is worth the wait!

Tuve tiempo para un almuerzo perezoso, pero no quería comer demasiado, ya que salía a cenar esa noche. Valvona y Crolla no son los caff más baratos del bloque, pero son realmente buenos. Su café descafeinado es genial. También tuve un sándwich de salmón ahumado y queso crema sublime y simple. El personal es amable y paciente. Encantador. La vista sobre Princes Street es excelente a medida que llegan los colores del otoño. También tienen una tienda de regalos con cachemira suave, Highland Stoneware, libros, café, turrón (riquísimo) y alcohol. ¡Pero necesitará una tarjeta de crédito si compra todo eso!

A drop in experience having eaten in Leith and near HN. Wouljd recommend but it can be a little pricey.

Terrible unfriendly staff and totally over priced. Avoid as the tea is stewed and they charge a ton for non dairy milk. Dirty cups also.

Surprisingly quiet given the amazing views over Princes Street Gardens. Good, reasonably priced coffee. Pleasant staff and good selection of snacks.

Von der Fensterfront (im 2. Stock des Kaufhauses Jenner) auf den Hockern ein toller Blick auf die Princess street , die Altstadt ,Burg , Scotts Turm und Waverleystation und im Rücken die Kaffebar mit italienienischen Kaffeespezialtitäten und Dolcis. (den süssen Sachen der italienischen Konditoreien.) Hier lohnt es sich mal eine halbe Stunde oder länger den Cappuccino zu schlürfen.

Mi esposa y yo encontramos este lugar mientras compramos en Jenner y encontramos muchas cosas que puede comer con su alergia a la soya; Disfrutamos un poco allí y regresamos a nuestro barco para masticar el resto del viaje. Excelentes precios, servicio e intentaremos ordenar algunas cosas en línea.

Visitando Edimburgo desde Inglaterra durante un fin de semana, nos detuvimos aquí para tomar un café y disfrutar de la vista. La señora escocesa que hizo el pedido delante de mí pidió una Bumbly Knee, así que, por supuesto, tuve que preguntar y tener una. Resultó ser una dona plana, deliciosamente fresca. Buen café, vistas y personal, pero reflejado en el precio.

We had a light lunch and a cuppa on a weekday. The tea was lovely - leaf tea with a strainer. The toasted baguettes were tasty. The best bit was the view over princes street and the castle.

Visited this nice small cafe yesterday morning, Sitting at the window watching the world go by. Lovely strong coffee.

We drank delicious coffee in the cafe, which had stunning views, and then had a look around the shop for a gift for a friends’ birthday. The staff were extremely helpful and in no time we had selected the perfect gift, a bottle of ‘own brand’ Prosecco and a wine cooler, in a beautiful box with the Valvona and Corolla name in gold lettering, stuffed with ‘straw’. They arrange delivery to our friend within a few days and all for under £30!!

This is a small but superb Cafe within Jenners to have coffee and pastry. Staff are pleasant and the views are spectacular. Would certainly recommend it.

Went here after shopping and sightseeing for a coffee, cake and to sit down for a while. The coffee was good as was the cake. This was a popular place and where we sat we could watch the Christmas fare in the park and had a good view of the old town.

We stopped in for a few drinks. They have a great view of the Park and the old town from this upper floor. Service was good.

We always head here for great coffee when in the city. It has a smooth flavour and we have tried all styles; flat white, cappucinno, americano...all super. Couple that to great views down onto Prince's Street from the stools over by the window and a relaxing atmosphere. All good.

Always stop in valvona and crolla for a coffee and a snack. Service is always pleasant and efficient.

I usually stop here for a quick coffee when shopping & it’s consistently good. I always ask for extra hot coffee.....I know it’s not the done thing in Italy!....but that’s how I prefer it & it’s never any bother to barista here.

At the back entrance of Jenners there is a small Valvona & Crolla Caffe Bar, it holds about a dozen people at most and serves mostly hot and cold drinks and a variety of snacks. This is an ideal place to sit and watch the world go by.

Friends had recommended the V&C; Ristorante and Deli but as this was closed for refurbishment, we called in here at the V&C; cafe in Jenner’s during a short break stay in Edinburgh, for a bite to eat and coffee. The baguettes were tasty but did seem to take a while to toast. The coffees were very flavoursome, however they were very strong as served in small cups and we had to ask for hot water with them. Other customers seemed to have coffee in mugs but perhaps you had to ask for them specially. We weren’t keen on the self service either. The prices should warrant table service in an establishment such as this. The views from the cafe out over Princes Street were good.

Went in while we was waiting for the shops to open on a cold snowy morning.Must say its the best coffee I've had in a long time. lovely and strong. The place has a modern decor and is lovely and clean. staff a freindly

Allocato all'interno dei famosi magazzini Jenners questo buon bar ristorante presenta una sala con grandi finestre con vista sulla old town . Ambiente classico, spazioso e tranquillo, ben frequentato . Buone e varie le colazioni proposte .

Great venue for The Fringe, fantastic deli shop, excellent café with great variety of food offers, friendly staff. I was sorry not to buy products in the shop - we would have loved to taste them at home. Better brring a larger suitcase next time!

Mediterranean in tone - great coffee. Nice to get a seat outside and watch the world go by in Multrees Walk.

We were after a snack for lunch rather than a huge meal, as we had dinner

Stopped by while shopping in Jenners, so this review is only for this cafe in Jenners. Very unpleasant staff. Ordered two tea and gave us only one. Finally had to ask for another one and they had a nerve to check my receipt

sumptuous Salmon and Scrambled Eggs on toast. superbly cooked and presented. Full of flavour and accompanied by a tasty Italian coffee. Great place for a pre shopping breakfast and brunch.

Long wait and only one dry Madera cake on offer on a Sunday lunch time. The people in front of us caused a hold up when they were served cold coffees which they quite rightly returned. Was also DIY collection service of your order.At over £8 for two coffees and a bit of cake I was disappointed. On a positive note, the coffee was very nice.

We loved this olace & will definitely go back when next in Edinburgh. Great coffee & reasonably priced.

I sat here to eat as I felt that I owned Bertie, the character from the Alexander McCall Smith novels. He and his mother visit this place and I followed in his footsteps with a coffee and some mini biscuits from an old fashioned glass jar on the counter. It had that old fashioned feel to it - and the view whilst sitting on the stools were of the magnificent castle. I imagined Bertie being dragged around there by his insufferable mother and laughed into my cappuccino. The aromas of the other food on offer and the fact that the cafe is located in the foodhall - and I also left with something else - a haggis. Not sure if Bertie would like that but I loved it!

Good selection of hot and cold food with an amazing choice of GF options for a picky eater (me)

Queued for 10 minutes ( only one other family in front of me). Gave my order, then the till broke down. I was told my order would be with me shortly. After waiting for 20 minutes, and no indication as to why my order was taking so long we decided to leave. Very poor service

I was charged £2.85 for a Brodies Decaffeinated tea bag and a small pot of hot water.

I went to the cafe with a friend at lunchtime today. It was the first time for both of us. We both noticed independently how unfriendly the girl was who served us at the counter. My friend had the courgette soup, which, as well as being fairly tasteless,turned out to be distinctly cold. She took it back to the counter and, when the other girl on duty returned it after re-heating, she thumped it down on the table with an inaudible comment. My own chicken and pesto sandwich was excellent, as was the coffee.

Popped in for a coffee and scone. My partner had tea and chocolate cake. Everything was very tasty, the guy serving was friendly and made a fine cappuccino. No complaints.

Really enjoyed my experience in this adaptable eating place.

Good selection available from opening time. Our coffee, pies and hand made sweat mince pies went down well. However the store restaurant is connected and serves even better breakfast treats.

Called in here after visiting Harvey Nichols for a light lunch. Therre were tables free for once and I ate a superb bruschetta and then bambollini and coffee. Food was great, service great and even the surrounding customers seemed as pleased as I was. Great to know somewhere where it is consistent.

Everything they do here aspires to excellence and hits the target!

The Valvona and Crolla presence in Jenners department Store on Princes Street in Edinburgh is quite extensive. I always opt for the small Caffe at the back of the store on the corner of South St David Street and Rose Street. It is certainly a place to escape busy Princes Street before tackling the delights of Rose Street. There are only about 20 seats with one server behind a small counter. I invariably have an excellent cappuccino with a delicious muesli bar. There is also a good choice of scones, cakes and pastries. Wifi is available so all is well with the world.

When we left Scotland there was only one Volvona & Crolla store - on Elm Row! We went in for the wonderfulsmells of the exotic foods they sold. We watched customers request their specific mix for their Sherry and I even saw payments in Lira. The cafes around Edinburgh are not what the Elm Store offered but they offer a very acceptable place to take a break and have a coffee. Even Elm Row no longer has the cheeses and hams on open display - Brussels wouldn't like it - but a wee part of my old Edinburgh has gone with them!

We had breakfast here on Saturday - pricey but wonderful food, great staff - smiling, courteous - the porridge looked good and the cooked breakfast was wonderful! Been a fan of V&C; for years but this is the first time we breakfasted there - definitely go back!

Excellent coffee and cakes in a simple cafe style on the third floor of the old Jenners. Magnificent views of the Castle. And the old Jenners is a delight to explore. Beside the cafe you find Valvona and Crolla treats. Great if you do not want to make your way to the fabulous main store and cafe on Elm row.

Visited this cafe last week while visiting Edinburgh. Ordered some Coffey and a scone and the girl that served us was so rude. She never lifted her eyes to look at us - just took the money. We sat at the window and she literally banged the plates on the counter. We waited for the Coffey but only one was put on the counter- we asked the man making the Coffey and he had not been told the correct order. How they get away with this treatment of their customers I'll never know. Visit again? NEVER

Had heard that the coffee was great here and it was! Had a dlicious Almond Croissant too which was fresh and tasty. Set in the "All things Scottish" dept. Loved it.

This is probably the 1st review for a BLT sandwich but here we go. I had to grab a quick lunch today and unfortunately came here. I had the worst prepacked BLT ever. 2 slices of thick white bread a tiny scrape of mayo 1 small slice of very soggy tomato and an even smaller soggier bit of lettuce a piece of bacon which was mostly fat and hardly cooked. The contents did not cover 1 slice of bread never mind two. Where is this V&C; reputation for good food, not here.

On 17th June, around 1pm, I pop in to my usually favourite Valvona &Crolla; cafe branch of Jenners on the ground floor for a take away. First I went and say hi! To the server who was looking at her mobile phone on the counter desk looking bored (her name was Kate) she glared at me and ask me what I want(with a really grumpy face.) I asked if they offered soya milk and she said 'no' with a blank eye. I also asked if they do Jenners recognition discount(as when you enter the main door, it said 10%off with recognition card) and she blankly said 'its nothing to do with us its for the furniture department' as if I was a dumb customer. (no apologies or nothing)

We had just checked into our hotel which was two blocks away. It had started raining and we were hungry, so we walked in here. The bakery was on the bottom floor, but we went upstairs to the lunch room. We split a margarita pizza. it was delicious and hit the spot. Great for lunch as they had so many menu options. The place was full so I imagine they do a brisk business. I would lunch there again. The service was good and we didn't have to wait long for our food.

One of the traditional Italian cafes in Edinbourgh . Dont miss their Latte , Cappuccino doppio or their Italian hot chocolate. Pistachio cake is one of the best in the world .

My wife and I stopped for coffee and cake while visiting Jenners today. Very briefly, the coffee was lovely but both the lemon sponge and the walnut sponge were very dense and heavy and in all honesty, not very pleasant.

Visited on a Sunday, looking forward to a bombelino no fresh cakes for sale only coffee. Coffee, Espresso very bitter not easy to drink.

My sister and myself were shopping with Mum in Jenners and decided to have a glass of Prosecco with mum in V&C.; I ordered two glasses of Prosecco which were poured into dirty glasses (free hand). The glasses were filthy, the Prosecco was flat & when I asked for this to be fixed & that the drinks be poured into the wine flutes specified for the price of the drinks the waitress with red hair barked "What would you like me to do? Magic the glasses from thin air?"..... The drinks were subsequently poured again (into white wine glasses and were warm and flat)!!!

This is always a sound option for a coffee in Edinburgh. Valvona and Crolla always serve good coffee and here you can enjoy it with a superb view over Princes Street Gardens and across to the castle. Prices are fair.

If you're in the centre of Edinburgh, pop into Jenners and seek out this cafe in the food hall. We had excellent pumpkin soup and break for lunch, followed by cakes (lemon, and coffee & walnut - both fantastic). As you'd expect, coffee was top notch.

Very poor selection on lunch time menu. Grossly overpriced!Nearly £5 for a plate of soup. Surly staff who ,when asked where the toilets were,didn't pause as she marched past but mumbled "third floor". Very poos signs through a maze of poorly carpeted,broken linoleum to loos. Gents through bedding and soft furnishings but last fifty yards your nose would guide you.

On a wander around Jenners, we stopped in Valvona & Crolla for a drink and a bite to eat. The fact that the cafe was busy is testament to its popularity and quality! We had a couple of Fentiman's fizzy drinks, accompanied by a slice of pistachio and orange polenta cake, which was superb, and a tart, which was also good.

The coffee is very good, the cappuccino is nice, the view is amazing. Additionally the shop is well furbished with good food, wine and liquors mainly Italian, but also Scottish and some French.

So many jams, jellies, cookies, cakes, pies, treats, foods, etc. that I was pleasantly confused! Lots of items made in and available only in Scotland, so buying "real" Scottish gifts was easy. A must-see during your trip to Jenner's.

This is at the back of the shop Jenners, in Princes Street, I enjoyed a lovely coffee here whilst waiting for a friend. The staff were extremely helpful and as I had a broken wrist the girl brought my coffee to the table. I would definitely return.

With time to spare before a train we decided not to eat in one of the many cafes in the station precinct but to trot into Jenner’s instead. Big mistake! After paying for our bowls of Mediterranean tomato soup we were told abruptly “Get it at the other side”. Trotting round to the other side of the counter a lass was putting first one, then the other half cup of soup into a microwave. This was then plonked onto the counter without a word being said. We were given half a cup of luke warm, watery soup each - no roll, no napkin – nothing else. Apart from being cold, it tasted insipid and cost an outrageous £4 a HEAD. I have held Valvona & Crolla in high regard for over 60 years – no more I’m afraid.

NB THIS REFERS TO THE HQ SHOP IN ELM ROW : Wonderful Italian Deli with a simple coffee shop at the back. Good coffee and cake, incredible shop.

Have been here a number of times and enjoy the good food and busy atmosphere. Can be a bit slow, but food worth the wait. Try to go when they have live music on.

Nice place for a quick coffee. Always busy but get a seat overlooking Princes Street Gardens for fantastic views. Good coffee as well and not too pricey

A basic cafe with limited variety, however the staff were courteous there was plenty of room for the push chair and the tea was hot. Rather non-description in a city with so much character but a hungry baby will not wait and this was the nearest cafe.

The place is very busy when I go the other time. Maybe is nicer when not too many peoples around. The staff were nice but they seem too busy. I enjoyed the food and coffee very much.

Crowded, at tight table looking onto Scott Monument. Pleasant arrival through Valvona Crolla delicatessen. I was served the soup of the day + a roll. It had no taste whatsoever, the soup was merely a bowl of hot water. Completely atrocious, a deplorable image of

Visited on Christmas Eve with my partner and two of my children, one of whom is coeliac. We had average tea and mince pies but my daughter left hungry. We asked the staff if they had any gluten free cakes and they indicated a display case where the gluten free cake was crammed in with gluten containing items. The cake was therefore cross contaminated and could not be safely eaten by any coeliac. When I pointed this out to staff they could not have been less interested and pointed out a sign indicating nothing could be guaranteed gluten free! Why sell a "gluten free" cake then? Seriously disappointed in the much feted Valvona and Crolla.

Great for a quick stop while shopping and the coffee is superb. Lovely surroundings and the items in the foodhall are very tempting too!

quaint little coffee shop atop of the famous Jenners store. A little place with lovely home made fare and different juices. and as for the view... you couldn't pay for it.

We arrived when Jenners opened so were the first customers of the day. The staff member took his time serving us and didn't listen to what we wanted. Two coffees and two scones for just over £10 seemed a little expensive but nice to sit looking out towards the castle. Customer service could be improved and warm scones would have been a nice touch. Very average.

Went in for tea in the afternoon. Tables were not cleared - litter everywhere. the sole person at the counter was slow; only one item at a time. not helpful.

Popped into the small coffee bar at the back of Jenners this afternoon for a quick coffee at 4pm. Two staff behind the counter busily ignored us for several minutes despite cafe only being half full. Every empty table was littered with dirty plates, cups and food. The floor was filthy with rubbish and there were also full rubbish bags lying about. Seems like Valvona and Crolla have gone downhill.

Very nice place to have a bite to eat before you hit the shops. Can recommend sweet mince pie, tea/coffee. Lookout onto Princess street whilst you plan your day. A little expensive, but what the heck, it's a treat.

We visited valvona and crolla cafe in jenners today for a quick sandwich. I wish we hadn't bothered. I chose a prawn sandwich and was lucky to get 4 prawns in the whole sandwich. My husband chose a BLT. He said it was overloaded with salt and the crusts were not fresh. There was no date on the sandwiches. We both left a plate of crusts. We like v& c for a coffee and go there whenever we are in edinburgh but in future we will stick to Pret for a sandwich they never fail to deliver.

Having visited today, we were served tasteless coffee in paper cups. We asked for hot milk which was added in by the server to make a milky weak pointless drink. This is a real let down at such a place. The least you would expect is a china cup and a small jug for the milk. McDonalds offers a better service.

We spent the day in Edinburgh and popped into Jenners as we had heard it was a very good department store. We thought we would have a coffee and a cake at the downstairs cafe. The table was dirty and there was food all over the floor. No one came to clean the table and I could see that other tables were dirty too. My husband ordered a pot of tea to be told that they had run out of teapots and could he just put a tea bag in a cup? Not quite what we expected at Jenners. When our tea was brought over, no attempt was made to clean the table or the floor. The tea was ok but the mince pie was tiny and tasteless. Very disappointing.

We went in for a light lunch. There was a poor range of food. One member of staff at 12 noon who did not seem very organised. Very expensive. Fire bell went off so we took our cake and did not return and will not again.

Dropped in as desperate for a coffee. We were greeted by a less than enthusiastic member of staff. A request for flat white, tin of juice, bombalini and piece of cake seemed all a bit of an effort. We were told to take a seat. Order was placed on counter so we had to go and get it - and this was only the cakes. Coffee took an age and again placed on counter. It was also not a good flat white - watery and cool. The service was awful and appeared to be begrudged. I will not be back - there are far better places for a quick stop off.

Wonderful staff, excellent service, delicious food. Enjoy a break in this glorious old department store with modern food and good old fashioned service.

We were there for a coffee break. Not that special as they tried to suggest. There are other venues and it might depend on which shop one stops by...

Afternoon coffees with shortbread and a fruit pastry. Coffee average. Pastry OK but not brilliant - not worth the calories! £9.50 for 2 Staff OK. Great view across Princess St Gardens to the Castle etc. Probably not return

Found this little gem by chance. Views are fantastic and worth the slightly highers prices charged. Little quiche came with no salad or extras. Looked lost on the plate. Sandwiches were just ordinary.

my personal experience lunch pros location.... atmos....variety....decor cons value....quality....service

We popped in for a hot drink and an afternoon "bun" to go with it on a very cold day. It was nice and warm and we sat up on high seats looking out at the castle and gardens which was nice. We had 2 hot chocolates and a tea accompanied by 2 scones and a chocolate cake. Hot drinks were hot and enjoyable. The cake and scones were also tasty. Prices were not cheap but then you expect to pay more when you are in Jenners. Would visit again.

Just to much comotion think it could do without. Really pricey as well i mean jesus!! the doughnuts and coffee are pretty decent though and staff were almost ok.

Popped into Valvona & Crolla Caffe based in Frasers at the west end of Princes Street, ordered Cappuccino and a slice of pizza, pizza had been in a small oven to keep warm, cheese very rubbery and tasteless, very limited choice for vegetarians, my friend had the turnip soup and thought it was tasteless. very poor. Would not go back

I called into Jenners, as I frequently do whenever visiting Edinburgh. It really is a beautiful building and decided to take a break in the excellent little cafe on the top floor. The coffee and the tiny Lemon tart hit the spot. My chums also enjoyed the scones and the view towards the old town.

The coffee was allright but the croissant was cold, the scone was edible but not very good (three out of ten), the butter was too hard, and everything was overpriced when you consider all that. I would not recommend going there.

Our annual visit as we like to enjoy a birds eye view of the city.We ordered two coffees and a pastry. Disappointingly, the coffees were cold & the cups were small.Staff were slow to clear the tables. Not sure if we will visit again.

Pleasant friendly area in a House of Frasers store. Lovely hot chocolate and a delicious ungreasy ring doughnut!

Came for a coffee and a cake. This place was disgusting as the place was completely littered with used cups and plates. No-one was making any attempt to clear up. For such a posh shop this was poor.

Bitter coffee, strawberry tart with suspect cream. Coffee left on the bar for me to guess if it was mine or someone else's! Disappointed again!

Nothing particularly overwhelming here. Coffee OK. Basic service and surroundings accompanied by high prices.

I had a coffee and scone. The selection was a little poor and the scone was rather dry. The view is lovely though and will try the restaurant next time which has more variety.

A compact cafe on the ground floor of Jenners, designed for a quick pick-me-up rather than lingering of a leisurely coffee. Good coffee and a tempting selection of V&C; cakes - with an Italian theme, naturally. The orange polenta cake was a new one on me, having previously only made lemon polenta cake. Try it out.

I expected more of Jenners to be honest. It didnt come up to the level even of a John Lewis cafe and yet it should have. I expected more of a tea room - after all that would have gone better with the ambience of the building. So they are selling themselves and the customers short in this regard. There was a poor range of choice; that which there was was over priced, and the staff were 'doing a job' rather than providing a service.

Stopped here for a quick coffee and cake on Saturday. As ever the coffee was great and the views fantastic. Service was prompt.

Just perfect coffee, but such a selection of cakes for the coeliac and regular eater alike. Nice view from the window. A good place to meet and greet when in town.

I enjoyed stopping in the food shop and getting a latte or cup of tea - you can sit at the window and have a great view of Scott Monument, the castle, Prince's street, buses/trams/cars, everyone coming and going. Nice spot for a morning or afternoon break. Good scones, egg tarts. Jenner's is a marvel too - such an historic structure, still in business. They have an all-Scotland gift section too, if you are looking for something a step up from the souvenir shops. It's on the same floor as the coffee shop (I think).

I've been heer many times and it was always a pleasure but something has gone sadly wrong weak watery coffee average dry macaroons I'm not happy