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3.3

Based on 351 opinions finded in 3 websites

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Nº 362 in 421 in North Hertfordshire

Nº 5 of 6 American in North Hertfordshire

CUSTOMERS TALK ABOUT DISHES WITH..pizzasaladgarlicmushroomscornfriedspicymeatcookedcheeseoldnuggetslettucechickenribs

comment_iconOpinions

Great customer service and there food is great quality and always fresh, I’ve been coming here for years and they never disappoint me

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Diyor Qurbonov . 2024-10-06

MORE AT Google

Great place, amazing food. Brilliant. On time.. keep up the good work.. thank you guys.

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Ahmet Tasan . 2024-09-14

MORE AT Google

Hun it a very nice and cool place to go and relax

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Anna Searce . 2024-09-14

MORE AT Google

Walked in, paid money, got food, left Perfect for those with crippling anxiety, plus the Smokey skin is unparalleled

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Christopher Bennetto . 2024-09-02

MORE AT Google

Best customer service ever. Foods amazing. Chicken is out of this world good. Highly reccommend

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Tony Else . 2024-08-17

MORE AT Google

jacket potato with cheese loads of cheese. lovely driver was friendly and polite

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June . 2024-08-02

MORE AT Just Eat

Good service quick and efficient food Good, would recommend USA Fried chicken to anyone

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Robert Mckenna . 2024-07-16

MORE AT Google

The chicken and the batter tasted so different and really salty, I also got a chocolate gateau slice and it was so small and I paid £4 for it, I can go to the shop and buy a whole cake for that price it’s ridiculous, won’t be getting again!

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Patrycja . 2024-07-05

MORE AT Just Eat

They always give a really friendly service! I have always had fantastic food from them & iv been going to them since they first opened highly recommend them! Excellent service & excellent food! 😎👌

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paul Stanford . 2024-06-28

MORE AT Google

never got my order and still no refund yet

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Rebecca . 2024-06-22

MORE AT Just Eat

Have ordered from here a few times , but seems to be getting worse. chips were not cooked at all and chicken was raw called to complain and response was they don’t know what you want me to do no one else has complained

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Kyle Foster . 2024-06-12

MORE AT Google

Food is on point. Definitely go. Even if you're a bit out the way, it's worth it!!! Well priced and big portions. As for flavour, that's for you to find out. My mouth is watering thinking of it. I'm getting it again, see you there!!

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Byron Cossey . 2024-06-11

MORE AT Google

Nice juicy chicken. The ribs were awful! No meat on them and what little meat that was on them was dry and tough like old boots. Sadly i cant recommend the ribs. Sorry :(

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Pier . 2024-06-03

MORE AT Just Eat

Nice food apart from the chips. Wish they still did the original Spicy Hot n Sweet pizza as it was a favourite

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L . 2024-05-30

MORE AT Just Eat

chicken and chips delicious driver happy and friendly

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June . 2024-05-21

MORE AT Just Eat

Food was not as good as it usually would be

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Fabrizio . 2024-05-18

MORE AT Just Eat

Best chips in Letchworth. enjoyed meal greatly.

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Christopher . 2024-05-11

MORE AT Just Eat

Good delivery. Food was nice but disappointed with the margarita pizza this time as hardly any cheese on it considering it was the only topping. Very thin layer of cheese, also on the pizza garlic bread

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L . 2024-05-09

MORE AT Just Eat

Stopped here by chance on my meal break very well seasoned chicken and very tasty will visit again when back around in Letchworth

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Shain Ali . 2024-04-20

MORE AT Google

service great next time will make sure when I order breakfast roll, I mention bacon ! some how I ended up 2 fiend egg.

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June . 2024-04-17

MORE AT Just Eat

Great food as always! Thankyou .

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joanne . 2024-04-14

MORE AT Just Eat

average food.nagets I ordered 15th future 10. The supplier was banging on the door. I have a doorbell.

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klaudia . 2024-04-13

MORE AT Just Eat

Me and my wife really enjoy the food also the people are always polite and helpful.

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RyRy J . 2024-03-23

MORE AT Google

Ordered delivery on Sunday evening (pepperoni pizza and a chicken strips meal) and the food made myself and my partner extremely ill. When we contacted the vendor for a refund this was denied - will not be returning and would not recommend.

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David Clucas . 2024-03-14

MORE AT Google

The chips were cold like last time and the chicken in the wrap freezing cold. Same thing as last time!

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Samantha . 2024-03-08

MORE AT Just Eat

very nice tasty on time excellent service

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June . 2024-03-08

MORE AT Just Eat

very nice customer service , chicken was delicous and juicy , recomend to everyone

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Salakhiddinov Samandar . 2024-03-08

MORE AT Google

The atmosphere was amazing and the food was very well seasoned I loved it a lot and the food was amazing for its price and the customer service was great Literally I will be going again definitely

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Kathleen Da costa . 2024-03-07

MORE AT Google

The food was lovely and the people are very nice

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eden Dayanch-mula . 2024-03-07

MORE AT Google

The food was fresh well made and the employees made me feel welcome would highly recommend

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Anne Supiya . 2024-03-07

MORE AT Google

Very delicious and good service, thank you, USA Letchworth

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Baki Kale . 2024-03-05

MORE AT Google

Was delicious food and quick delivery

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Luke Howlett . 2024-03-05

MORE AT Google

Amazing staff, Lovely service Would recommend to all Will be back again

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Georgia Alexandrou . 2024-03-05

MORE AT Google

Really good chicken shop, especially the customer service from arda

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Kayra_y2005 . 2024-03-04

MORE AT Google

wrap was luke warm at best. chicken was very dry. I now have a stomach ache

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Aaron . 2024-03-03

MORE AT Just Eat

Food was amazing best chicken shop in Letchworth

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A7 KUNO . 2024-03-01

MORE AT Google

Went the with some of my friends on a night out and I can say for sure they had one of the best spicy wings I ever tried

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Rio Ardic . 2024-03-01

MORE AT Google

Very nice food and great customer service i really like it there and i go there quite often

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Elias Ioannou . 2024-02-29

MORE AT Google

amazing food ,fantastic delivery service

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Gemma . 2024-02-16

MORE AT Just Eat

2 hours late when it’s down the road.

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Gemma . 2024-02-05

MORE AT Just Eat

I booked it online at around 5pm to arrive roughly at 6:15 pm turned up at 6:50 pm

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Kerry . 2024-02-02

MORE AT Just Eat

Lovely and friendly delivery person amazing food I will defiantly be having food from there again

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Summer . 2024-01-29

MORE AT Just Eat

Worst donner kebab I've ever had looks and tastes like the frozen one from aldi waited an hour for this the food has dramatically gone down hill last order for me

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chris mcewan . 2024-01-28

MORE AT Google

Turned up extremely early but was cold! I had to reheat it and I don't like doing that with chicken. Very disappointed!

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Samantha . 2024-01-27

MORE AT Just Eat

Taste great delivered before the expected arrival very good!

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Mark . 2024-01-26

MORE AT Just Eat

Food was cold and old very greasy never again

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Leesa . 2024-01-26

MORE AT Just Eat

Cook your own chicken would be better

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Milky K . 2024-01-14

MORE AT Google

20 mins late but overall 1hr and 30 mins , im sure it left the shop hot but unfortunately there’s no rush in any of the deliveries these days , no apology nothing just eat I’ll just delete again I know it’s a sat but should give a eta before you pay to give you the option of not bothering which I won’t I’m sure there will be many happy customers tonight but unfortunately I’m not one of them

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marc . 2024-01-13

MORE AT Just Eat

was a bit later than the expected time slot. the food was ok but not very warm/almost cold .

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Lorraine . 2024-01-11

MORE AT Just Eat

The food was stone cold could only eat some of it I won't be ordering from there again and would like a refund

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Jason . 2024-01-08

MORE AT Just Eat

The delivery took to long that on arrival the food was cold. It would have been much better if it was at least warm, I would order from here again but I would collect and save myself the £2.50 delivery fee. The chilli cheese nuggets had gone hard where the cheese wasn't hot, the chicken wrap was really tasty but again not so good cold.

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Matt . 2023-12-28

MORE AT Just Eat

GREAT FOOD 5 * REVIEWS. ALWAYS ON TIME .

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Gill . 2023-12-22

MORE AT Just Eat

OH My god stop being so mean to me and I’m so tired of you food errrr

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Michelle Walls . 2023-11-18

MORE AT Google

Just had delivery of ribs bbq chicken pita bread and lamb kebab, worst food I've ever had and will never use USA Fried Chicken again

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michael shaw . 2023-10-20

MORE AT Google

Amazing food as always and its great that they deliver to a very remote location for our work Good value for money, and a Chilli sauce that taste like no other !!

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Dan James . 2023-09-14

MORE AT TripAdvisor

Very good value for price, website needs to be updated but very fast delivery.

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Luke Carter . 2023-08-04

MORE AT Google

Food was stone cold been coming here for years. Standards have dropped and customer service is not there. Warning to all Letchworth people this was what came in my order. No refund given no compensation given do not use

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James Overton . 2023-07-31

MORE AT Google

I appreciate the kindness of the owner and quality of the food.Great work guys.Thank you very much 😀

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Doroti It's darling . 2023-07-25

MORE AT Google

Always get great, fresh food and excellent service! Never had issues with staff or meals. Chicken burger is delicious, so is the combo meal and my little one enjoys their kids popper meal

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Roxanne Keenan . 2023-05-07

MORE AT Google

People are rude , they messed up my order and I said I dint want the item and they said the black listing me , rude people, the food is terrible anyway .

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Sebastian Panico . 2023-05-02

MORE AT Google

Food is amazing as always, love the chicken dippers! Great service, speedy delivery! glad you’re back USA

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Caroline Webb Reynolds . 2023-02-15

MORE AT Google

Just reopened and thought I'd have a piece of chicken and chips and it was £5.30!! Make it a meal for £7.30! Is this for real??? Don't like knocking small local businesses down but that's a bit much. Won't go back as there is many other chicken shops about.

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Mer Kay . 2023-02-01

MORE AT Google

As I passed realised it was open again after fire, have to say was worst spicy wings and chips I have ever had. Wings had 2 bones but absolutely no meat on them and chips wouldn't be enough for a child. Go to the station next time as much better value for money. Eight wings with hardly any meat with a dozen fries was £7-00 Never again 😒

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Wayne E . 2023-02-01

MORE AT TripAdvisor

I’m fussy and I was extremely impressed, the food arrived for delivery within 15 mins ! The portions were very generous, the food was piping hot! The order was exactly what I ordered! The chips you could tell were freshly cooked just as with the fillet burger! The best take away delivery I’ve ever had thank you.

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Sarah Pearman-Wilson . 2022-06-25

MORE AT Google

Attached is a piece of chicken we received. Apparently it’s cooked. I was given a replacement meal however to be told this is cooked and then blacklisted by the shop because I complained is beyond comprehension! I will never eat here again and I am not looking forward to the next 24hrs!

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Martin F . 2022-05-07

MORE AT TripAdvisor

Food was cold. 9 of the smallest mushrooms and cheese £7?????? Calzone was the size of a small pizza.... hardly any filling ,all dough £11??? And cheeky shots charged £5 delivery...... last time we use this shop. Shameful

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Claire Schulz . 2022-03-11

MORE AT Google

I ordered a chicken burger meal for me and my son but he gave up waiting and went out. The order was 2 hours late and I had to call the restaurant. It was warm which was a bonus but not overly enjoyable as there was an after taste I didn’t like. I didn’t know if it was from the chips or the burger but it tasted odd and took ages to shift. I won’t be ordering from here again,

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79kerry . 2021-11-27

MORE AT TripAdvisor

Good food and affordable prices

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Roger Skinner . 2021-10-23

MORE AT Google

Very rude staff , specially the one taking orders over the phone by sending the wrong order and then swer at you for complaining . Do not go there

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Ayonni P . 2021-10-06

MORE AT TripAdvisor

Had the worst experience in USA chicken letchworth, one member of staff shouting at swearing. Never expected that as have always been a loyal customer.

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nyarait2021 . 2021-09-30

MORE AT TripAdvisor

Very bad costumer service, cold food and late delivery with missing some of the order. I don't recomend this take away at all.

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Ayonni Pub . 2021-09-07

MORE AT Google

everything is full of salt.the chicken wings are salty.the coating is hard. not very friendy. always in a hurry to get you out.

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dolliedillybooboo . 2021-09-05

MORE AT TripAdvisor

Had chicken n chips a good few times last month and recently today,nice chcicken with decent chips,other places had rotten chips,used rubbish potatoes and they were sick.This place does keep up it's great work.

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MrTrea . 2021-09-04

MORE AT TripAdvisor

I have bought from here 4 a number of times. l visually order a mix of food eg mix eg chicken, wings, ribs, chips. l have always had to wait over 20 mins for my food watching others coming into shop and getting food before me. l have never received the complete order eg an item will be short or missing all together. l assume this happens to others so must be common practice for profiteering. Won’t use any more. Food is so so.

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steve t . 2021-08-22

MORE AT TripAdvisor

good but i think im overweight now

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Dark Fast . 2021-08-06

MORE AT Google

Good food, but guys have a collection queue and a ordering queue plus some communication!!

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Rob Hall . 2021-04-30

MORE AT Google

Your food is disgusting 3 time's I have found hair in the food

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Lisa Crowe . 2021-03-05

MORE AT Google

Always fast delivery, great salad, fresh and crunchy and well cooked chicken with great chili sauce.

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Stephen_Bower11 . 2020-10-31

MORE AT TripAdvisor

The food took an hour and a half to be delivered. When it arrived it was all soggy like it had been sat for ages. Tried to complain and was shouted at and they were aggressive. Went to the shop to try and sort it out and was met with aggession and hostility. Terrible place. Do not order from them.

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F3554HAsimonw . 2020-10-09

MORE AT TripAdvisor

Been ordering from USA for about 2-3 years now and can honestly say every time we’ve ordered it’s just gotten worse and worse, the chicken is very inconstant and mostly dry while you have the salad that tastes like it hasn’t been washed and is discoloured. I ordered a chicken wrap and the mayo tasted like like vinegar and raw tomatoes honestly not impressed and won’t be ordering again. Not to mention I’ve been in the shop itself plenty of times and never felt welcome! Just overall not happy and will be ordering from a different chicken shop from now on!

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Linden Banton . 2020-07-26

MORE AT Google

I've been eating here for at least 9 years now and the food has stayed the same and prices haven't gone up much

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JJM VR6 . 2020-06-07

MORE AT Google

We managed to get 2 chicken burgers in the lockdown as a treat last week from here (we only went here as one of the only places open). Initially thought it’s an ok chicken burger... but mine was hard halfway through, the actual meat under the batter so I only ate half of it. My boyfriend ate all his. My poor boyfriend ended up that ill, he got gastroenteritis!!! 2 paramedics, 4 sets of meds and 4 days later, he’s finally managed to start feeling better. I had some symptoms too for 3 days. Now, having read all the bad reviews involving chicken burgers, I’d say there IS a problem here !!! I WOULD NOT RECOMMEND STOPPING HERE

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madmichyLondon . 2020-04-24

MORE AT TripAdvisor

ordered a double cheese burger . the best ive ever had. tasted the chicken burger.lovely. the hot wings ,not so good. chips not the greatest . there normal lovely

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pegzzzzzz . 2020-02-21

MORE AT TripAdvisor

The food there is cooked at a very high standard the staff are always so nice to people their chicken they have there is fried so nicely to its crispy outer shell to its soft tender chicken I would highly recommend this place for a snack with your friends or just to pick something up for dinner.

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0mnih . 2020-02-12

MORE AT TripAdvisor

Phoned up to make a complaint about food that wasn’t cooked and the guy argued with me swore down the phone and told me I was black listed all because I phoned up to make a complaint 🤯 will not be ordering from these again! Rude and very unprofessional would not recommend!

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jaimeanne2020 . 2020-01-17

MORE AT TripAdvisor

My boyfriend went to get us chicken burger and chips , when he returned with the food I could smell the fat of the food . I kept an open mind as I know I do have really sensitive nose , on opening the yellow container the smell of the old fat from the chips were over powering . I tried a chip and it tasted disgusting . I picked my burger up to eat it but once again I could smell fat . I looked at the burger and it was pink grey , I tried to eat it but it tasted sour . The smell was awful and the chicken was cold . I told my boyfriend if he was to eat that food he would be ill . We took the food back and the guy who served us said that he would talk to the chef , I said I would recommend that they change the fat what they cook in as it smelt disgusting. We got our money back . I would not recommend anyone to eat here as it really is the worst take away ever

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michelle121carlo . 2019-11-14

MORE AT TripAdvisor

They sold me burnt chicken wings. They should check this stuff before selling it.

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Mohammed Kashim . 2019-10-30

MORE AT Google

Good range of southern fried chicken, good deals, cheap but good quality. Don't forget the good quality and range of pizza and burgers. I recommend this fast food outlet.

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Vincent Sweetser . 2019-09-09

MORE AT Google

Really disappointed as I was looking forward to some fried chicken which I don't have very often. The food took about an hour to arrive and I think it must have been sitting around for most of that time as it was almost cold when we received it. The wings were soggy and the ribs absolutely awful, tough, grizzly and covered in some sort of mushy sauce. The salad was OK and I wish I hadn't eaten the rest of the food as my stomach was in protest for the rest of the evening.

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Isabella d . 2019-06-29

MORE AT TripAdvisor

Been ordering from here for over ten years, never once have I felt the need to complain. Food is delicious, love the chips and the pizzas are amazing and reasonably priced. Staff are always helpful and delivery is great as a no longer drive. Always recommend to my friends and family .

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CazWr1 . 2019-06-21

MORE AT TripAdvisor

Good food. Neat and cosy environment

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Șeyi Adebowale (The MHM Magazine) . 2019-06-13

MORE AT Google

Ordered a chicken burger after my son's 21st birthday. Absolutely awful. Dry, though unedible cold. Would rather of gone to McDonalds which I hardly ever. Never again.

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Dawn S . 2019-05-07

MORE AT TripAdvisor

Food was good, staff were friendly. Always grab a meal from here when visiting the area.

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Tommy UK . 2019-03-26

MORE AT Google

Best chicken takeaway in the area. Wings have great flavour. The chips are great as well. Don't taste like the bland boring chips most takeaways sell. Recently achieved 5 star hygiene rating as well to take them to another level. A credit to Letchworth.

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aidann92 . 2019-02-03

MORE AT TripAdvisor

Very nice food and not expensive

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jwan fantastic . 2018-12-11

MORE AT Google

Cheesy chips with the cheese unmelted, children's meals wrong and bad chicken. Boss and staff are rude and had me in tears. despite being a loyal customer for 6 years, I will never order from here again.

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Anne-Marie Thompson . 2018-11-04

MORE AT Google

Just poor! We live close by to this takeaway and 8 times out of 10 they say oh can’t you pick it up? I’m sorry but after a 12 hour shift at work that’s the last thing I want to do and I am paying extra for a delivery so I expect a delivery! So when they do deliver they are always late and soggy chips but now is the last straw I have a hungry four year old waiting for his food and time is ticking it’s been over an hour and a half and bed time has been and gone! And still no food! After calling them twice I get excuse after excuse and the meal is just absolute pants! What the hell guys!!!!! Wake up and get customer service training! And learn how to cook food properly!

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LizjaneR . 2018-09-15

MORE AT TripAdvisor

Best takeaway in Letchworth Garden City

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Sara Hare . 2018-09-09

MORE AT Google

I use this place all the time. Geat that they now deliver to work address so it saves me having to pop out. Fast and good value for money

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Paul W . 2018-08-29

MORE AT TripAdvisor

A group of friends and I ordered food after a few drinks - and let’s face it - after a few drinks you’d eat anything, anyway the food arrived and every single one of the meals the ‘fries’ were soggy and grosse. I think it’s the containers they put the food in. Obviously hot when it goes in, then they shut the lid and it steams I’m into a mash. Food undercooked. No one could eat their meals. Waste of money. They have gone downhill. Even if I was starving hungry and it was the last place on earth, I still wouldn’t use this place.

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Samantha A . 2018-07-26

MORE AT TripAdvisor

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