Based on 167 opinions finded in 1 websites
Based on 167 opinions finded in 1 websites
Nº 111 in 809 in Calderdale
Opinions
Had a problem with our order through Just Eat so we called the store Halifax and spoke to a lovely young lady and her manager and we explained the situation and they was very helpful and quickly resolved the situation. Highly recommend! 👍🏼👍🏼
Chelsea Fleetwood . 2024-01-05
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Delicious burgers with loads of fries. Highly recommended but...... the place is thick with smoke from the grill, so much smoke that our clothes stunk when we left after 20 mins and the taxi driver commented regarding the smell.
Andy CK . 2023-12-30
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Called for burger meals after the movies. Got to say these burgers are the tastiest ever. We need an Urban in Milton Keynes.
Geoffrey Killerby . 2023-12-17
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Very tasty food and friendly staff. Especially Max was very friendly when I asked about extra ketchup
Noel . 2023-12-13
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Aditi was so lovely and the food is fresh and so good!!
Maya . 2023-12-12
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We spent approximately £70 on burgers (delivered). The food was terrible. Burnt burgers, so much so the cheese (extra cheese as well) had completely disintegrated as had the burger sauce. The fries were also burnt, asked for salt on & there was none. All in all an extremely disappointing & experience lesson learned. Will not use ever again!!!
The Fortunate one . 2023-12-09
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Came in on Friday night (08/12/23) after work for a little treat and was not disappointed. The burger was so juicy and I love the customisable toppings, especially the jalapeños as they add the perfect kick! The restaurant was clean and comfortable and the staff very accommodating, will be returning!!
Charlie . 2023-12-09
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Not a burger person but urban burgers are the best definatley would recommend and staff are really friendly
Scott Thewlis . 2023-12-07
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Staff r so welcoming!!! 10/10 food always without a doubt. Abib was so lovely
Alissia x x x . 2023-12-01
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I Love this place lovely friendly staff quick service the burgers were delicious the fries were beautiful for 4 adults it was less than £40 a thoroughly enjoyable experience I think we were all of the same mind Excellent.
Noel Sutcliffe . 2023-11-29
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Ordered 2 meals for delivery tonight, super fast delivery and spoke to Sam over the phone he was great, even threw in a couple of extra dips for us. Burgers really were beaut!! 10/10 customer service and for the food. Will definitely recommend to friends and family.
Hannah Storry . 2023-11-27
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I come here every Monday and most of the time I served by Sam who always delivers excellent service and always brings order to my table
Fred Lowcock . 2023-11-27
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I come here all the time the staff is lovely and always greet me with a smile. Especially sam hes very friendly and makes everything perfectly. Amazing food literally dream about it. Sam da best promote this guy NOW
Yasemin Tandogan . 2023-11-27
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i always come to urban burger to fuel up after a good workout and the service is always extremely quick and easy. the food is amazing and there is a good amount of vegetarian options. the staff are lovely and welcoming, im often served by Sam and he is always very friendly and patient with customers. i 100% recommend😁
Rebecca Allanson . 2023-11-27
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The burger was solid went for the chicken and beef burger although there was a little bit of oomph missing Chips crisp although there overall taste was fairly average Would recommend the cheese dip (home made and very cheesy) Milkshake very nice Was lucky enough to make the most of the 50% off coupon , for this price this made the food excellent value and the quality was well above what was paid although at full price there are other hither places that do this better in terms of flavours and the food , all in all a solid burger joint although you can’t help but feel it’s a 5 guys clone
Callum Lee . 2023-11-26
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Absolutely loved the bacon burger beautiful beef and tye bacon was cooked perfectly!! And the paprika fries omg they were amazing and for the amount you get amazing price too!!
Louis Radley . 2023-11-26
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Aditi was very welcoming and gave good service quickly the chips were banging and it was quiet and calm and also good for quality
ellis jones . 2023-11-21
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Really great food Great service Special Thanks to Aditi xx she helped us to find the best burger.
Hetu Chavda . 2023-11-19
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Tasty Burger, Good filling, decent ambience and a perfect Service. Also need to Appreciate Aditi who is always helping, she has good knowledge of the menu products and clearly understands the customer needs to give a proper perfection to the meal. Highly recommend @UrbanFreshHalifax
Varun Arora . 2023-11-17
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The food was really nice sharron was lovely to speak to
Ryan Grundy . 2023-11-16
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Lovely food, quick service, lovely staff members, really amazing service from aditi, super friendly.
Ell Louise . 2023-11-16
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Loved it!!! Thank you so much to gorgeous Aditi for her service and hospitality
Ruqaya Awais . 2023-11-03
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Shannon served me on till she was very friendly and happy to help me with any questions I had regarding the menu. The manager came over and checked to see if everything was okay with the food once we recieved it. Great customer service & even better burgers!
Louise Whitworth . 2023-10-26
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Today was the greatest experience in a fast food restaurant I have ever had, from the amazing food to the fantastic service from Sam and Shannon. I had a brilliant time and would recommend this place to anyone.
Hamish Batchelor . 2023-10-26
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Quality burgers with great service. Served by Aditi
Finn . 2023-10-16
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Food was extremely delicious and service was exceptional from Aditi. Very nice atmosphere and drinks.
Andrew Craig . 2023-10-14
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Good burgers, freshly made. Aditi the manager was really friendly.
Connie Fox . 2023-10-14
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The food is great! And milkshake was awesome and the customer service was brilliant, scarlett served us to our table :)
Junior Noble . 2023-10-13
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Said large portion of mozzarella stick only got 4 for £4.50 what a rip off that not large portion :(
Kim . 2023-10-12
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Tried this out and service was good ordered a selection of different items including the paprika fries 🍟 they were very nice! Presentation could do with some improvement as everything is served in plain brown bags if you like burgers then it’s worth a visit
Ash . 2023-10-08
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Loved it, great in here. Better then 5 guys. More affordable. Scarlet was great too, checked in and made sure everything was good.
Jamie Robson . 2023-10-06
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Fantastic food, milkshakes are divine and the young lady scarlett who served us was lovely
Tony Duane . 2023-10-06
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Excellent Vegetarian burgers and fries. Great meat ones too. Quick, helpful and friendly service 🙂
R H . 2023-10-06
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I love Urban Burger they are the best burger around. I always find the Halifax restaurant staff especially Scarlett really helpful and accommodating x
Dawn Wareing . 2023-10-05
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Decent, friendly staff & great food
Jeanette Turnbull . 2023-10-04
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Really good food, pretty much identical to a well known US burger chain but for a better price
Adam Mcdaid . 2023-10-01
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Beautiful food and excellent customer service . First time here and will never use any other fast food restaurant . Recommend highly . Main staff that stood out is Scarlett thank you for the best experience
Kimberley JW . 2023-09-29
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Scarlet provided fantastic service
Kyle Dolby . 2023-09-29
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The food quality is excellent and the crew is really friendly especially Sam, he was really friendly with us...worth going there.
Seema Devassy . 2023-09-27
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I loved the burgers it was fresh and perfectly done. The buns were well toasted. And aditii is such a welcoming person she was really sweet to us. Overall it was an amazing experience. Will come back again 😍
Sera . 2023-09-27
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£12 for a take away burger that doesn’t come with fries is outrageous. Great burger, let down by the price and trying to copy five guys
Elderoo . 2023-09-23
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Me and my boyfriend only nipped in for a milkshake it was very thick but nice had a few different flavours friendly staff
Cheri Carter . 2023-09-19
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Lovely staff super helpful! Scarlett was very friendly and helpful when it came to ordering my food :)
Caitlyn Tomkins . 2023-09-18
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scarlett was a very nice worker and she served us at the table. the food is really good and all the workers are amazing.
-shoto- -todo- . 2023-09-18
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scarlett was a very nice lady that served us and the table service was great, food was also very good 😸😸
ThatGreyEquine . 2023-09-18
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Got a free coupon for a burger & chips. Also got a shake, brilliant food, milkshake to die for and lovely service, will definitely have to start coming here ⭐
Charlotte Porter . 2023-09-14
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Decent burger, huge bag of fries if you go for large option. Very Five Guys but maybe not quite as good. Worth a pop though
The Northern Rabbitt . 2023-08-23
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I’ve been to Urban burger quite a few times and the experience is always good. The staff are super welcoming and friendly. The burgers are juicy and it’s good that you can customise the toppings! Recommend trying if you are in Halifax :)
Laura Imeson . 2023-08-17
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The best burger in town, excellent staff, comfortable and clean surroundings, will be my go too place from now on, no more walking past into Percy Shaws ,
Lynn Gaunt . 2023-08-09
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Absolutely lovely burgers same concept as 5guys but half the price and much better quality. Staff were friendly and helpful. Can't wait to go back
Marie . 2023-07-30
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Clean tidy staff friendly amazing food
Wayne Oldfield . 2023-07-26
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Excellent sized fries, get loads for your money. Milkshakes were banging, staff behind the counter were lovely and so positive, couldn’t ask for a nicer place!
elliot . 2023-07-23
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Lovely burgers and friendly staff. My favourite burger place.
Gordon Thorpe . 2023-07-16
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Took kids and family for a birthday burger, was genuinely impressed with how good the burgers were. And the staff were so helpful and friendly. Already planning our next trip :)
Liz Bell . 2023-07-13
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The food tastes so fresh. Came out quick and piping hot. Enjoyed every bite of my chicken burger. Tastiest I've had in a while. The cheese sauce with the fries was so flavoursome. I had a milkshake with maltesers, salted caramel and whipped cream. Delicious! Prices are good too. Highly recommend for a good meal 👌
Vicki A . 2023-07-12
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Been here tonight for the first time. Cheeseburger was amazing and fries huge portion. Guy on till very friendly and explained everything, would definitely return, I'm rather annoyed at myself for not going before now!
Lisa Stoddart . 2023-07-08
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There was some rude customers in front of us but that didn’t stop the cashier for giving us perfect service. Her name was Aditi and she was so sweet, it was my boyfriends birthday and she gave him a free milkshake. Best customer service we have ever had! Also food is amazing the mozzarella dippers are fire!!
Kay . 2023-07-07
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Outstanding service, good food but a special mention to Aditi who was exceptional, the girl deserves a pay rise for he amazing customer service
Sab . 2023-07-06
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Great portions, value for money. Super tasty and kind. One large fries is enough for 3 people.
James . 2023-07-02
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Good place for a decent burger. I like the fact that you can choose your stack and then just add whatever you want as you make your order, bacon, cheese, tomatoes, lettuce, onions, the list goes on. The burger itself was very tasty, my only criticism is that the paprika fries that came with it was massively over salted, to the point that I could no longer eat them after a few! Good overall experience here as a whole.
David Johnson . 2023-06-19
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We’ve been here twice now As a family of 4, and have had great experiences each time. The staff are fantastic, friendly knowledgeable and patient as we ordered. All the food is cooked fresh, and took around 15 minutes to arrive. Everything is clearly labelled so you know whose food is whose and everything is piping hot. The burgers & fries are tasty and you get great portions. The kids have loved the milkshakes and they serve beers which compliment the burgers nicely. All reasonably priced we have paid around £55 which to feed a family of four I think is great. Each time we have been there has been a standout member of staff who is so friendly and good at her job the last time we made sure she knew we appreciated her. Go, you won’t be disappointed. And it’s a Yorkshire company - what’s not to like! Thank you Urban Fresh Burgers! We will be back!
Kevin Horsfield . 2023-06-12
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Amazing Burgers. All the staff were super friendly too.
Nathan L . 2023-06-08
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Food was absolutely brilliant,super friendly staff and an amazing store!
Kepler 1001 . 2023-05-26
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Stopped here for a quick lunch and we were not disappointed. The service was amazing and the food was hot, fresh and delicious. The fries were so large we shared a bag between 3 of us and there was still some left over as we were all so full. Definitely be returning.
Cassie Turner . 2023-05-26
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Love this place! The burgers are amazing and you can add various upgrades. The milkshakes are also great value!!!
Anthea Orchard . 2023-05-20
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You know that feeling when you have a hankering for a great burger? McDonald's and BK hits it but you feel horrible afterwards. You want to bite into a burger that doesn't feel processed? Feels juicy fresh and gives you the satisfaction that finally, yes. I have had a good burger. Then this is the place. Our own Gem. I'm only annoyed it's taken me so long to discover it. Go there now. Or be lazy and get it delivered like I did. I won't be going anywhere else for a burger. Worth every penny!
Prav Makh . 2023-05-18
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Ordinarily I have the food delivered. However today I was able to sit and enjoy my meal on premises. Very clean superb pleasant staff. Delicious food. Highly recommended.
richard gibson . 2023-05-18
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First time been and overall experience was excellent tasty fresh food cooked to perfection and didn't have to wait long for it to be cooked and presented to myself. Friendly and approachable staff who go above and beyond for the customers.
Robert Wheeler . 2023-05-17
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Would highly recommend going here, the burger are the BEST!!! Try for the first time this evening and we are blown away, credit to Sam and the lady in the back, was very warming, definitely will be back
Kea Thornton . 2023-05-15
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The foood was delicious… especially the sides were so goodd!!! And friendly crew members too.. Would recommend to all peopleee
Seirrah Sabu . 2023-05-11
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Great tasting burgers, recommend to try them out strongly 👌🏻
Scott Collier . 2023-05-09
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Great burgers (the bacon is perfect), loads of chips & staff are very helpful.
Joleene Sheriffe . 2023-05-05
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All round good, good food, good service
Jordan . 2023-05-05
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The halloumi fries are to die for!!! The 3 girls working in the kitchen was so friendly and sweet, I will definitely be back to try the rest of the menu and recommend to all my family and friends 😍😍😍
alexandra lindhe . 2023-05-03
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Lovely food .. staff very nice polite...and helpful
Jennifer Stringer . 2023-05-03
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Fantastic burger and very friendly service
Robert Jackson . 2023-05-03
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As a fast food experience, this was brilliant and the woman who served us at around 3pm was all alone but did a fantastic job. Extremely kind, loads of smiles and beyond friendly. The food was great. The only reason I'm not giving 5 stars is because seeing her work alone was difficult. She definitely deserves a raise though.
Luke Beevers . 2023-05-02
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At last! A burger restaurant in Halifax that prides itself on the quality of ingredients instead of its size of burger. No ridiculous towering burgers full of rubbish here, instead perfectly cooked smashed burgers with toppings that compliment the meat so the beef takes centre stage. Accompanied by great skin on fries I also opted to have a salted caramel shake, wonderful. There is no doubt their concept is very similar to Five Guys, albeit five guys would never open in a small town like Halifax. Can’t wait to go back!!! Love it!
Christopher Blackburn . 2023-05-01
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Best burgers and shakes in West Yorkshire 🔥🔥
Ebba Håkansson . 2023-04-30
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I didn’t take any pictures but trust me, this is the place for burgers. Me & the wife tried them this evening and we were blown away. Incredible taste, fully customisable to how you want it, and great customer service. Can’t speak for the milkshakes but we’ll explore those next time.
Jamie Connor . 2023-04-25
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No sorry was our first visit here wont be going again food wasnt hot onion rings no flavour burgers were just ok service was ok
sheila lawrence . 2023-04-12
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Lovely food I would highly recommend, I will have to try a milkshake next time. The manager is really friendly ⭐️
Alice Sharp . 2023-04-11
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Got excellent hot and tasty double beef burger,and chicken 😋😋😋,and we're awesome,also malteser milkshake💯.Friendly manager,who was lovely,and lovely colleagues.Excellent service,and prices!!!!😁😁😁 Recommended 👍💯⭐
Michelle Wood . 2023-04-01
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This place has been amazing since it opened. It’s always great tasting food and awesome staff who are always happy to help. The fries are always a very substantial portion and the burgers are moist juicy and full of flavour. The toppings are also just amazing. We were lucky enough to get our burgers free as they are offering the first 50 burgers ordered free! Would highly recommend Urban to anyone who enjoys a really great tasting burger
Ian Waters . 2023-04-01
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Amazing food. Everything fresh and very tasty. Staff are very helpful. Try this restuarant and you will not be disappointed.
Holly Stainsby . 2023-04-01
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Food was really good, servers were really friendly and welcoming. Reasonably priced for what we got. Would definitely come again.
Harry Fielding . 2023-03-31
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Wasn't open so gave benefit of doubt
Jon Spencer . 2023-03-19
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Best burgers in halifax . But why is close now??
Patryk Luty . 2023-02-23
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Love this place but when is it opening again?
William 1 . 2023-01-13
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Best Burgers in Halifax, probably pay a little more than your average burger bt worth every penny.
Mark Allinson . 2022-12-30
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far too over priced for what it is. burgers are ok. not worth the money at all. and the fries (which cost extra btw) taste like arse.
Chloé Jade Webster . 2022-12-30
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The food was amazing and the portion size was huge! Best burger I've had in ages I will definitely be back.
john todd . 2022-12-26
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The staff are nice Food quality is good And the environment is so comfortable Enjoyable experience overall.
ho jung . 2022-12-15
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Really good burgers. Friendly staff. Good service Great value. Deserves to be so much busier
carol Evans . 2022-12-08
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As Jules in Pulp Fiction would say... "Mm-hmm! This is a tasty burger"! This was my first visit to Urban & it won't be my last. I had a beautiful succulent build your own chicken burger, 'regular' rustic fries and a Coke. It was delicious 😋 Obviously a bit more expensive than a McDs but there's no comparison, the Urban burger wins hands down. ⭐💯 The restaurant was very clean, the staff lovely - smiling and chatty. What a pleasant change from other burger outlets.
ViciousYorkie . 2022-11-08
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Great food, friendly staff. The burger was stacked to perfection and the paprika fries are beaut. 👍 Will be coming back 10/10
Nicola Brentnall . 2022-11-05
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Better than 5 Guys, quality food and a third of the price!
MARTIN . 2022-10-30
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The BEST burgers around! nuff said 👌
Tony Hazell . 2022-10-30
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Amazing burgers - especially like the build-your-own-burger style of ordering (choosing your own toppings at no extra cost). We both got the bacon cheese burgers - lovely and juicy (without it being dripping with grease), well seasoned, cooked to perfection (nothing worse than a chewy burger). We shared the paprika fries which were delish, but the cheese sauce fell a bit flat as it was too thick and a bit grainy. Mozzarella sticks are great, they come with a marinara dip that’s savoury-sweet, and the onion rings are good. Staff were lovely and welcoming, and we were in and our in 10 minutes on a slow late-lunch. Unfortunately didn’t get a photo of the food (we were starving and basically inhaled it), so here’s the receipt! A bit more than a Maccas would cost but definitely worth the money!
Alisha . 2022-10-26
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Good is absolutely beautiful 100% recommend😍x
Paris Hayes . 2022-10-14
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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What amazing food! There was 6 of us eating and we all had different dishes and each and everyone if us loved it. Huge portion sizes , the best gravy and Yorkshire pudding! Dog friendly too. Great place after a walk in the local area
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