Upton Halal Balti House in Wirral

why did you leave me? you were the shining star in my life of eternal darkness.. you showed me what real love was. please reopen

Absolutely disgusting waited 2 hours and still hasn’t arrived I want a refund and I will be making sure everyone knows not to come here or order !!!!

Ordered a meal with Just Eat.. I asked for meat Samosas as starters with the main meal of a mixed kebab. The delivery took longer than advertised times, being over an hour despite the advertised times of 20 to 50 minutes. The Samosas were overcooked, tasteless and cold whilst the main was wrapped in tinfoil like a breakfast wrap. Also cold, the meat portion was tiny. There was only one dip provided with no choice whatsoever and no salad even though it's advertised as being included. Will never use this place again.

Order has been over an hour for takeaway and no sign of it coming. Not answering phone or responding on messenger. I’d give 0 rating if I could. What a waste of time and we’re hungry.

45 minutes late, cold, items missing. A pretty depressing result after waiting the best part of 2 hours

My husband, little one, and I visit this spot regularly. They have some great authentic dishes...Our favorites being Vegetable Jalfreezi, Chicken Bindaas, and Lamb Biryani..little one loves the Garlic naan. Food is always fresh and full of flavor and our server is always kind, quick, and polite. As a vegan, I would love to see a few more dishes without dairy. The vegetable side option are extensive, menu is varied and excellent!

I ordered a takeaway following a 12.5hr shift, which arrived over an hour late, two hours after ordering. The curry container arrived damaged so the sauce was all over the inside of the bag, the onion bhaji was missing from the mixed kebab and the food was cold. The rogan josh tasted like gravy with added red food colouring to give it some colour. I couldn't finish it because it tasted so bad. I'm so glad that I didn't pay full price for it because it was definitely not worth it!

I have tried various restaurants in Wirral. Nothing compares to this little beauty. They have changed the Chef recently and it is even better. Cannot wait until they are open to take my family along.

Got a take away from here, got told by a friend it has changed hands so thought I would give it a try. Delivery was late, had to call the restaurant serval times (very rude). When the food arrived it was terrible. We have had better microwave Curry's from the supermarket. We actually thought it was a microwave curry put into take away containers. I wont be ordering anything again, such shame.

The staff are always polite , humble and professional. The food is always excellent. We have tried all of the different starters. Our favorite is the Chicken Bindas, On the hot side. The restaurant is clean when we walk past. Cannot wait until the lockdown is over and to eat in again.

The food is not even close to the real recipe and the taste is awful. Order Chicken Tikka Masala but got chicken coconut curry with colour! Ordered Butter Lamb got Lamb in coconut milk & oil!! What a worst way to present North Indian delicious curry. Too sugary, ruined the mood and apatite. Yak!

Very much enjoyed dinner at Upton Curry Mahal - we chose the dinner for two and found this was first class for taste and there was an abundance of food. We were very impressed and will be returning again.

Used to come here for years for meals and take aways. Gone way down hill since the newest owners arrived. Placed an order for collection and then when got home we realised we were missing items. Phoned them and asked for replacement only to be told that it’s my fault as that was what I’d ordered and he’d read it back to me, it wasn’t. Then offered a new meal for £6 instead of £6.50 wahooo, after we told them that this wasn’t acceptable as we had now paid for a meal that we didn’t want they basically told us to pay or get nothing! The guy on the phone was so rude and basically laughed down the phone at us. We order from here all the time purely for the reason it’s local but the behaviour tonight was disgusting. You’d think that during these times restaurants would want to keep their repeat customers on side but apparently not. Gone right down hill and the rest of the food tastes awful aswell, greasy and lukewarm at best. Just looking at trip advisor and the reviews on here are an eye opener, clearly they like losing custom. Avoid like the plague.

Never have I ordered from a take away that's as bad as here. Ok we were only missing a portion of rice so we telephoned they told us 15 minutes so we put the curry in the oven 3 1/2 hours later after 4 phone calls we were told we could have 25% off our next order or a free meal unfortunately I wrote a bad review 3 hrs after the food arrived so now we get nothing. worst Indian we have EVER ordered from.

I won't beat around the bush. Worst curry, no, strike that - food, I have ever put in my mouth. Every dish tasted the same, like oil - except (credit where it's due) the tandoori chicken which tasted like it had been retrieved from the bin!!Absolutely foul. Complained after throwing all the food in the bin and to their credit, they did offer me 20% off my next order which was ace. Can't wait to throw just 80% of my money directly in the bin on my next order. Avoid, then avoid again, just incase you don't avoid enough the first time and accidentally get some in your mouth. To clarify then, I would not recommend.

We’ve used this place in the past for delivery and it was fine. Tonight the delivery driver couldn’t find our house, he rang from the restaurant saying we had to pick up as we had given the wrong address (we hadn’t), his attitude was abysmal, he finally delivered it, again with a bad attitude, didn’t even say thank you for the £5 tip my husband gave him, most of the food was fine, but we were supposed to have 4 poppadoms, which turned out to be one broken into about 20 pieces, we will not be using again, a shame as the food was good. Plenty of curry houses to use locally.

Absolutely awful service. Ordered on just eat and they said expected time 20:00. 20:40 come by and they didn’t answer their phone once. We had to drive down there for them to then say it will be five minutes.

Had a lovely meal - good quick service, food hot and tasty and tea time deal for £9.99 is excellent value. Highly recommended and would definitely visit again.

We visited this restaurant on NYE as we have done for years in the past but NYE 2018 was terrible!We arrived at around 8.50pm for our 9.00pm reservation, the waiter looked at me blank when I said we had a reservation at 9.00pm, I told him to look in the diary, as I had written it in myself a few months earlier when we had visited - the reservation was there! He waved his arms in the air, shook his head and told us to wait! Eventually we got to sit down and ignored, nobody to take orders, we had to keep asking for a waiter. The order was eventually taken at around 9.45pm and by 10.30pm we still had no starters, we queried this was was told to just wait, it won't be long. We felt 1.5hrs and still no food was crazy and none of us wanted to be sat there to see in the New Year so we had to cancel and leave.The problem with this place now is that they are not considering the restaurant guests, their priority seems to be with deliveries and everyone else can wait. There is always someone to answer the phone but nobody to serve the guests at the table. They also need to get some more staff. It is a real shame as we always enjoyed going here for meals but unfortunately, it isn't the place it used to be. My Sister visited a couple of months back and they were left waiting too and when they did get served, the food was practically thrown at them.

Visited this restaurant with friends to celebrate a birthday. The food was nice but I have had better. The main problem was the place lacks atmosphere and the staff are unfriendly, rude and made us feel like we were not wanted there. I had a plate snatched out of my hand and when we finished the meal we were chatting amongst ourselves when the waiter put the bill on our table. We had not asked for it yet as we were finishing our drinks. We all felt as if they were pointing out it was time for us to leave. We were the only people in the restaurant. I live in upton and will not be going here again. I cannot see this restaurant lasting long unless there is a change in the staffs attitude. It was once a lovely restaurant till it changed hands.

I would have like to been able to write review about the food, but we never got a chance to eat in the restaurant.We arrived at the Upton Mahal at approximately 9pm last night and was greeted by a waiter who’s attitude was unfitting and blatantly rude. Showing us to a table was an effort and we were made to feel as if our custom was not wanted with our presence being an inconvenience; so much so that we turned round and walk out.With this sort of attitude I’d seriously think twice about returning.

We decided to give this restaurant another go as we can all have BAD days. We noticed the advertisement in our local paper The Wirral Globe that the old Upton Halal Balti had changed it's name and we were hoping for improvement. We were very much disappointed. The name has changed but nothing else! We visited on a Wednesday evening when there is an offer on for one main course and one free. When we asked the waiter about it we were told that the dish we requested would be an extra £1.50 - no problem to us . We waited over 20 minutes for our starters to arrive - no problem.Then the restaurant started to fill up and that is when the problems began! There was only one waiter on in the whole restaurant and his face was like thunder. He was very surly and did not make us feel welcome at all. It was like going back to the old days when customer service was non-existent .We felt very unwelcome. When the mains were served the plates were just put down on the table without anything being said. I felt so uncomfortable that I could not eat my meal! My husband asked if we could take it home with us and the waiter just picked up our plates and put the used plates on top of the food I had asked to take home!We were so glad to get out of there , you do not pay money to feel like that.Tonight I decided to have the chicken tandoori for my evening meal. After putting it into the microwave for five minutes I could not eat it as it was still raw!!!Don't waste your money here they are a health hazard.

Weekend (Saturday) Take away for 4 people and really not what we expected. We have eaten here before in the past a few times (in and take away). Food was hot but below average. We could not believe how salty it was (particularly the chicken) and the rice was really starchy. So unfortunately we will not be going back.

Me and a friend visited here last night and the food was excellent. We ordered mixed kebab and lamb tikka to start. For the main course my friend enquired about a meal which was a favourite of his but was not on the new menu, the waiter asked what is was and when he told him he said that was not a problem, I ordered the garlic chilli chicken all the food was absolutely delicious and my mouth is watering as I am writing this, The service was also really good and the waiters were very attentive and obliging, nothing was too much trouble. I have been to many balti restaurants over the years and this is right up there with the best, if not the best. Been to a posh one in the Albert Dock in Liverpool and it doesn't come close, too much emphasis on chrome and glass décor and over priced.Looking forward to my next visit to The Upton Balti !!

Visited with a friend last night who dines in the Halal regularly. I ordered the Chicken Shashlik which was absolutely delicious. The waiter was attentive and helpful with suggestions. Nothing was too much trouble and the restaurant is spotlessly clean. I will definitely make this restaurant one of my regulars.

Visited with my husband on a Saturday night, we were seated promptly and given a choice of where we would like to sit.We had popadoms and chutneys followed by starters and mains. The food was beautiful and lots of it and the naan bread was exceptional.Staff were friendly and we will definitely visit again

Been going here for a very long time. And noticed over last few visits things have been going downhill. Food quality has definitely dropped. So much i did feel our meal was like an indian takeaway from asda. Restaurant was empty, yet pompodons came out warm and stale. Food was warm. Sorry for the review, but doing it as i hope you get this place back on track. Was once the best indian on the wirral by far.

Restaurante está limpio y el personal es amable. La comida es bastante cara, si comes en el restaurante, pero puede traer sus propias bebidas así que ahorra algo de dinero. Si pides comida para llevar a comprar una comida principal y conseguir uno gratis, lo cual es una buena relación calidad-precio pero ten en cuenta que sólo te dan media un cartón de curry con una comida para llevar que no es realmente suficiente para una comida. También pedí un cóctel de gambas con mi comida para llevar, que estaba a una carga de langostinos en salsa, sin ensalada o cualquier otra cosa. Supongo que intentan hacer dinero por las compre uno y obtenga una comida gratis.

Used to come here all the time but feel the food has gone down hill. Maybe a change in supplier for meat?? Service was also shocking on our last visit. Found the Indian around the corner to be cheaper and much better food. Sorry guys.

We ate here recently with a large group of friends . It was all a bit chaotic but the staff were all very pleasant and the food was fine.

Hemos comido en este restaurante muchas veces antes y en la justicia siempre me pareció que la comida era estupenda y el personal en general amable. Sin embargo, en nuestra visita en la calle 31 de marzo de 2017 no estábamos preparados para lo que suceda. Como esperamos ser servido podíamos escuchar las voces de la zona de la cocina elevada discutiendo. Podíamos escuchar cada palabra, incluyendo un montón de idioma fétido. Por un momento las cosas y después de un momento tranquilo de considerando dejar, continuamos a leer el menú. Luego sin aviso oímos un ruido de romper platos en la cocina, las puertas voló abierta y una en lucha fisticuffs entre dos miembros masculinos asegurado personal, a plena vista de las cafeterías. Uno de ellos recogió un cuchillo. Fue bastante aterrador para ver y dejamos el restaurante tan pronto como un paso seguro a la puerta estaba disponible, al igual que otros comensales. Esta experiencia tiene obviamente puso a regresar. Si el personal decide comportarse de una manera tan poco profesional, no se merecen mi encargo y hay muchos otros restaurantes decentes allí. Haga su propia opciones gente!

We always take away from this restaurant lovely food an great people who run it always the food is spot on mmmmm

Halal Baltimore in Upton has been mine in my wife favourite Indian restaurant for at least 6 years .. food was always amazing ... however yesterday after picking up our usual meals we were very shocked food had different colour ,was horrible and tastless did not taste a bit like meals we normally ordering even rice was dry we ended up throwing it all away with big disappointment.

We have been here many times but we have had a really bad meal. Don't know if it has changed hands? No taste, very bland. One meal was swimming in oil. Sorry but so many others to choose from we won't be back

I recently visited with my family and had such a lovely time. Such lovely staff, nothing was too much trouble. Imran and collegues were so lovely it was an absolute pleasure. Food was amazing and it was such a lovely atmosphere. Will definatly be visiting again soon.

I revisited again to this place with two friends and we where not disappointed, We ordered poppadums' and chutneys for a starter and after we had four main meals and four portions of rice with a salad between us, all where spiced to perfection. The staff where very professional not rushing us between starters and main meals. The restaurant is deceivingly large with three rooms so if you have say a party of 14 or more people you can have some privacy. You can bring your own alcohol drinks or soft drinks and the staff will gladly serve to you. Our bill for three people was £31 for all of us, amazing price for amazing food. Also the restaurant is wheelchair accessible.

This was our 1st visit and we really enjoyed. The staff are very friendly and very well mannered. The food is amazing with lots of choice of dishes.

Having lived in Upton all my life I had visited here countless times but had not visited for a while as I have now moved out of the area . I met up with friends and am glad to see the place was quite busy . A relaxed atmosphere, attentive staff and the food was hot , very tasty and the portions generous. Being able to take your own drinks made for a great night without breaking the bank ! .

Now much improved appearance-wise both inside and out. A comprehensive menu that definately meets all tastes in Asian cuisine. Good service by pleasant attentive staff. A big plus is being able to bring your own alcoholic drinks.

We've been going to the Upton Balti for a few years now and have never been disappointed. We try to go Sunday -Thursday as the main meals are on offer 241. Also, you can bring your own bottle of wine so it makes for a fairly economical meal out. Apart from that, the food is tasty and there is a good choice from the hotter Pathia, through the medium Dupiaza ( my husband's favourite) to the creamy Korma that I like. The rice and naan breads are tasty too. We tried a takeaway for the first time recently and that was just as tasty and piping hot-takeaway is always on offer. The only thing that was a little disappointing was the naan bread. For a tasty curry this restaurant takes some beating.

Not an expert on Indian cuisine but each time I have been here the food has been very good. Not only that, but when we have been there it seems to be two for one on the menu.It is also a bring your own drinks place and they happily supply all the glasses, water jugs ,wine glasses etc. that you need. This makes it a very cheap night out. They also serve what seems to me to be home made chips, as sides. I have always found the staff cheerful and we are never rushed when we have been eating here. The décor is very clean. I think it is time to eat here again!

Been here a couple of times but each time it seemed the service got slightly worse. Our last visit was the final straw as half way through our meal a nasty little man in glasses came to our table and told us we needed to hurry up, it was not exactly late and we were not eating slow. I challenged him and asked why but he just said we had to get out. We have never been spoken to so rudely. I asked for the manager on the way out but he didn't seem interested and the man in the glasses just talked over him, no respect for anyone!! We will definitely not go back. Try the Noya Restaurant opposite, great food and service.

Excellent food.Good valueGreat atmosphereVaried menuPleasant staff -attentiveCan take your own drinks

Buy one curry get one free. Not been for a while but don't know why. Gorgeous man meals and great value. Defo returning.

Great for a reasonable night out with friends ,staff very friendly Take your own wine is great and the food is good with a big choice

We first visited here about five years ago and we were not impressed. I always believe in giving places a second chance so we visited here on Thursday this week. It was about 6:30 and quite busy, which we though was a good sign. We waited quite some time before we were acknowledged and given menus. I can honestly say that the customer service here needs to be worked on. We felt as if we were being a nuisance choosing this restaurant. The food was awful and we remembered why we did not go back again all those years ago. There are better Indian restaurants in the area and until they address the customer service issue we will be giving it a miss again.

We had a large takeaway for eight people, all the meals ordered where different and with assorted Nan bread.We all agreed the food was fantastic generous portions and spiced to taste. For sure it will be a definite return to here.

I have used this establishment on three occasions. Two takeaway orders, where both orders had a rice dish missing, and one restaurant visit. On every occasion, the food has been very nice. However, the service needs to be improved on. Waiters need to remember that customers don't have to go there, and that a cheery persona is necessary. When requested to provide a sweet, saying that the entire menu apart from kids ice cream is unavailable, just doesn't cut it in my book!

Clean basic Indian no complaints food always good great BOGOF Mon to thurs what's not to like just remember not licensed

Always have a great time when eating here, the food is hot and flavourful.You can take your own booze and there is 2 for 1 on main courses Mon - Thursday which helps out the final bill.Carry out is good too.

After trying many Indian restaurants around merseyside this is by far the best one. Meals always full of flavours and if you want your curry a bit hotter or milder they always go out of their way to please. I stopped eating Bhuna's and Rogan josh years ago as no one could make one that i remembered eating many moons ago, except these guys !! proper authentic curries and you can take your own drink. Plus all week on take away is BOGOF and midweek eating in.

Fantastic food,lovely friendly staff who will go over and above to look after you! Raje is one in a million as a waiter.

I was introduced to this restaurant by my niece, who lives locally, and has been raving about it for ages. Back in May we had a family gathering and we ended up at the Upton Halal. There was 11 of us and despite no booking they accommodated us. The food was excellent, service cheerful. It's a Bring your Own Booze arrangement, and despite the fact this establishment isn't raking it in from the excesses most restaurants do on their wines, they are only too happy to oblige with anything. We found ourselves there again yesterday 10/08/2015, but we booked this time. Again the food was excellent, staff cheerful, food brilliant. We were the last to leave what was a fairly crowded restaurant. The place is much bigger inside than it appears from the outside, there are lots of nooks and crannies. The portions are generous, my favourites are their tasty onion bhaji's, Chicken chat, The curries are made to perfection, my favourite is the Madras (of course). To add icing to the cake, they do a takaway deal of buy one get one free seven days a week, and in the restaurant the deal runs Monday to Thursday. Superb

Got a GOGOFF take out, they must have watered down the sauce with the dishwater it was shocking hence the buy one get second one water down to save on the cost. Never been back.

paid £9.50 for a Lamb Kurma and mixed Kebab with Pilau Rice. Excellent food. Really tasty. They did miss the curry sauce out of my dish but i shared the wife's Kurma and it was still excellent and the best value on wirral

Best curry I've had for ages! Great value too with the 2 for 1 offer if you collect. I'll certainly be going back for more very soon!

Went for meal hear in feb nice friendly staff food hot wife wasn't well so had take away never read the door sign saying buy one get one free collection so pleasant surprise that when I ordered two meals I only paid for one the madras was delicious as was the rice will go for sit down meal soon. Mmmmmmmm nice currie lol

I have visited this place a few times and the food is usually good value. We rang them at 940pm, asking what time they were open until.... 1030pm was the reply. We told them we would be there for 10pm for a table of 4. Ok they said. We got there at 955pm and bought some beers from the local shop next to it.When we got in there, they said it was take aways only until 1030pm and they couldn't serve us, ie could not be bothered.When questioned, the man said oh sorry, I did try to 1471 your number as I made a mistake...........It seems the staff here do not have a clue of opening times...a BASIC requirement of the job!!!!! We travelled 5 miles to go there and paid for beers.... Luckily we rang the Zinga in upton near the willows and they gladly accommodated us....Another taxi though, no thanks to the Halal....we will not be going here again in the future and will tell all our friends of this POOR CUSTOMER SERVICE.

We like our curries and this is one of our locals. Mon to Thur two meals for the price of one which is excellent as the food is really good as is the service and friendliness of the staff. It's a bring your own alcohol and there is a bargain booze 50 metres away. Been to the restaurant loads of times and never had a bad meal yet. Big thumbs up from us.

I have been going to the Balti house for many years and I am never disappointed with the quality of the food. Raj is lovely he welcomes all our family warmly. Great stuff

once again great service nice food very reasonably priced, good choice on menu and tried something new again and was not dissappointed will definitely going back soon thanks

We get a takeaway from here regularly and have never been disappointed. Food is excellent quality and staff are friendly and accommodating. The 2 for 1 curries make it excellent value.

Went here a couple of weeks ago to celebrate a friends birthday and what a great night we had. The food and service was outstanding! We had a set menu 2 for £25.99 which was great value. We took our own drinks which made it a reasonable night out with friends. Would I recommend it? Yes, have already told friends and work colleagues already and have booked to go again! It beats budget pub meals by a mile!

Just a run of mill curry house food was nothing to shout about and I probably wouldn't go backThe decor inside not the nicest either

We have been using this restaurant as a family for several years and have never been let down. This weekend we had a fantastic Chicken Kurzee for a set price. 24 hr notice was needed for the chicken to be marinated and what a tasty meal and such fantastic value for money. The service was excellent, friendly & efficient. We will always returnKeep up the good work Upton Hahal

Ah, nostalgia. A wonderful thing, isn't it?I used to go to the Upton at least once a fortnight and the food was ridiculously cheap and always generous and fantastic. I moved away and so I don't get to head over this way that often, but, as it was my birthday, what I say goes, so over we headed "home" on a Saturday in early September. I'm glad to say that the outside hasn't changed a bit, and neither has the inside. Good start. I went for a chicken chat on puri, followed by a chicken chanawala, extra hot (my absolute favourite). Ms. Red V went for a king prawn dansak after ploughing down a number of poppadums. The thing that used to appeal to me about the Upton was that the sauces on each dish were not the same and where dependent on the individual dish, rather than just a general sauce that fits every dish. This wasn't quite the case this time, where my curry was a little thin but pretty tasty all the same. My better half enjoyed her meal, but described it as "ordinary". We do both eat a lot of curry, so we are fairly well versed a good "ruby". This was good, but it just didn't have the flavour umph that I was used toI enjoyed my meal (particularly as my sister and blessed brother-in-law paid) but it wasn't quite as good as the curry house I used to think was the best around. Also, the prices seemed to have gone up a good bit, and the customers have gone down a wee bit too.Maybe sometimes you just shouldn't go back, eh?

Excellent food and the staff are great only went at 6pm thats why atmosphere wasnt fantastic. Food is unreal though would undoubtedly go again! Decor needs a little update though otherwise superb

Fabulous foodFriendly Staff cater to your every needBring your own alcoholGreat for family parties staff help you set up the tables Would highly reccomendGreat value for money

Excellent restuarant will definitely be returning with friends soon. Surprise party of 8. Raj was wonderful helping set up table decoration etc. suggested seperate bills for all couples/individuals which proved to be a great idea when it came to the end of the night. 5* !!

For a family eating out you can't get much better value, the food is tasty and renowned in the area as a good indian restaurant. I have never had a bad meal here and the takeaway service is spot on. You can take your own drinks in and they do a two for one offer on most days (mon-thur) and all week on takeaway. Not the most prestigious inside, but clean and tidy.

After being recommended my extended family and I decided to give it a go, there were eleven if us in our party and the waiter was so attentive but not to the point if harrassing us, he was on his own but still managed to provide great customer service, the food was fab definately no complaints about this place, the curries were bogof which reduced our bill dramatically, it was less than £140 with starters and puds, will definitely be going there again

My wife & I were out & about & decided to go for a take out. A friend had told us about the restaurant so we decided to give it a try. What a very nice surprise. Greeted by a very polite waiter.Very attentive & explained with authority the different choices which were numerous.We knew we had to bring our own drinks which we could bring our preferences. The food was excellent. The Tandoori chicken was best I have had since I was in a top Indian Restaurant in London. My wife enthused over her Balti Lamb Tikka as well. Could not believe the price when we were told the meals were buy 1 get 1 free!!! Will definitely go again!

Been going there for awhile now, seating in, and taking away, great food at a good price, not had a bad meal, staff are friendly, and you can take your own alchol, as they do not serve this, but they do not charge for corkage, hope you enjoy.