Upper Crust in Manchester

Pampa was an amazing cheerful person. I'll go back everytime to get the salmon cheese baguette

PamPa was very helpful Efficient service

Panos was great, top service. More selection of pastries needed

We had some subs, fast and fresh food. Our cashier cash Naima

Naima is very polite and smiling lady. Served me with my food well and nice.

Pampa served me and made my coffee, she was lovely and my coffee was made perfectly! Great service from Pampa x

Overall brilliant thank you Mel for your outstanding customer service will definitely be coming back. Keep up the amazing work :)

Shout out to Juliet for the lovely customer service

I had a great experience, went to grab my too good to go and got a great service from Juliet who was a sweetheart. The food looks good and the quantity is great.

Mufeed made a great coffee and was friendly and helpful

Excellent service by your staff Muferd. He is friendly and helpful at all time. Always smiling when attending to customer.

I was always going to costa Coffee to have a coffee and one day it was too busy and I came here in upper crust piccadilly, the way mufeed is handling the customers is fantastic and now I am a regular customer there ….

Served by Mufeed. Very friendly and fast service

Mufeed was super friendly and efficient given the busy location of this Uppercrust!

Mufeed was very very good. Your service was amazing. Food was so good. Coffee was fantastic.

Good service on 16 Sep 2024 morning（sorry I forgot the gentleman’s name…)

It's great to see that Upper Crust is part of the Too Good To Go program, to help reduce food waste. The service was excellent. Naima at the till was courteous to us and very helpful.

Mufeed was lovely this morning and made a great Americano!

Mufeed is lovely, always smiling and happy to help. Coffee is lovely too !

I get my morning tea (with Oat milk) most days from Uppercrust at Manchester Piccadilly. Thanks to Mufeed who is always friendly and efficient and wishes me a good day after making me a perfect cuppa! It brightens up my commute!

Great food and service. Thanks Naima :)

Amazing quick service from Pam Pa.

Great dealing with Pampa, extremely caring and accommodating.

Great service from Naima! She was patient and sweet! Very smily!

Called in and picked up a Too Good Too Go. Naima was great - big smile and helpful service

Passed by earlier and was served by this lovely woman called May, she was very patient and provided great service x

Nayeem was really helpful when it came to my allergy needs which was really appreciated. I will certainly be a returning customer, thanks again!

Great service from Pampa and Nayeen

Pampa and Nayeem provided a fab and friendly service, was really quick serving me when I was rushing for my train.

Mufeed was great and my drink was perfect!!

Pampa was friendly and demonstrated good customer service when I purchased a baguette over the counter

Thank you Aryali and Nayeem for the great service!

It was a great place n good ambience, would want to specially point out Anjali and Nayeem for your help n great service.. made my evening..

Helpful staff Anjali and Nayeem. Very nice food. Would recommend.

Mufeed was very helpful and quick

They microwave their sandwiches. Who microwaves bread?!?

Friendly atmosphere.. like the way mufeed is handling with the customers…

Great customer service, staff here are really friendly and the food is always fresh and tasty, definitely come here again

We got oat lattes, hot chocolate, and croissants and they were all super yummy. Mufeed & Mel were super friendly and sweet, totally made our day :)

Pampa was great, very attentive and helped me by answering questions I had about anything

Jess is absolutely great and made my experience at upper crust Manchester Piccadilly amazing.

Naima was the best. She was friendly and listened to all my questions.

i had breakfast bagguette earlier it was very nice and the lady that served me she was called Jess customer service was very good and at a very busy time i thankyou for your friendly service

Mufeed gave excellent service with a smile. The food & coffee was delicious as well.

Thanks for your help Mufeed! Great service!

Pampa and Naima were amazing for the service, very friendly and cooperative at Piccadilly train station. Thank you guys, keep it up.

Naima was really kind in providing us with free tap water when the dispenser wasn’t working!

Manchester Piccadilly Station - very busy - great service with a smile

Anjali was lovely and made the morning commute nivee with her small talk and nice attitude

Pampa was really nice and the service was great

Pampa gave exceptional service, served me very quickly and with a smile. Thanks Pampa!

Pampa is always friendly when I get my morning coffee on the way to work

Just had my lunch in upper crust in piccadilly station and the staff jess was absolutely fantastic service is great and superb☺️☺️☺️

Very practical place, Pampa is very nice and helpful

Excellent service by Nayeem Naima

It was excellent specially one of your staff naima

It was a good experience and good customer service

Quick and friendly service from Mufeed. Always pleasant to be served by someone who takes the time to communicate and smile.

Great service from Mufeed & Pamba! Cheers guys

on monday morning i was served by a lovely lady jess, very pleasant, service was excellent ,i was on my way to sheffield, both ladies made time for a quick chat too

Nice small Americano as usual from Pampa

Nice food! Served by pampa and naima.

Great food! I would like to give my appreciation to PAMPA for her kindness and great service as well.

Jess did a fab job this morning 👍🏻

A tasty flat white, and perfect customer service.

Fast service by Jessica dealing with my order would recommend visiting If you’re passing through the station

Great service from Pampa, smiley, enthusiastic and a great coffee.

Mufeed served me this morning!! Made my day!! Great fast and helpful service

Thank you mufeed for the best coffee and the great service.

Just bought a bottle of water but Mufeed was very nice.

Mufeed went above and beyond with his service of our coffee. Fantastic!

I was served by Mufeed who was very pleasant and helpful.

Great quick service from Mufeed

I have just been to upper crust at Piccadilly station. The woman talked continuously on the phone to someone, I had to repeat my order 4 times and when I finally got my drink it was totally tasteless due to her being to busy on the phone to concentrate on my order. Totally waste of £4.60

Mufeed was really personable - I was on a red eye train and he brightened my whole morning up. Great customer service.

I wanted to get a coffee before jumping on the train. I wanted plant based Latte. Costa was very busy so I didn’t expect to find an alternative. Upper crust has plant based milk and was super quick. 2min and I had an amazing coffee for the train journey. Didn’t try to food but it looked delicious. Great selection

Just stopped off to get a coffee before my train. Great coffee good price and PamPa and Chris were welcoming and friendly. I will return Alan

Thank you Mufeed for your excellent service. Tea and a KIND bar have set me up for the day.

Met a lovely employee( Mufeed) who was happy to help me :) great service from mufeed, thankyou

Excellent service by the person at the counter. Was patient and Prepared a nice coffee and croissant and packed it well.

Mufeed was really helpful and friendly!

Mufeed was very friendly and accommodating to my dietary needs. Excellent service.

Wonderful customer service by Naima. The latte was amazing. 👏 Thank you

Fast and friendly service from Jess.

Great service thank you to and Ali and Nayeem!

Very nice experience at the upper crust. Anjali and Nayeem took care of my TooGood to go order quickly and let me pick what I wanted

Excellent service from Anjali and Nayeem, very friendly and approachable. Would definitely come back. Baguettes were very tasty.

Naima was great- so helpful and kind. Great service

Super friendly service from Mufeed. An asset to your company.

Mufeed was very kind to a very sleepy customer!

Mufeed was very friendly and provided a good service

Naima was lovely andsuper helpful

Lovely service and staff!! Mufeed sorted my order just right despite the morning rush

Filled up my water bottle very nice

Friendly atmosphere. Quick service from the lovely staff Pampa

Pampa was pleasant, polite and easy to talk to. She packaged my item neatly and didn’t waste time. Worth the visit.

Wow wow the service by Mufeed at Manchester picadilly this morning was amazing, I was running late to a meeting and he serviced me quickly and made me smile by the little conversation we had. He was welcoming. I also dropped my tea in a rush which he remade with no charge. I would recommend the store and definitely be back.

I ordered a bhaji and turmeric hummus baguette which is very clearly labelled as plant-based and after getting back to my hotel to eat lunch realised I'd been given a chicken baguette instead. This is a pretty terrible mistake to make as it is not just that I don't want to eat chicken, but now that will be thrown in the bin and it is an absolute waste - the climate impact of meat and the animal suffering involved for absolutely no reason. It also shows an absolute disregard for dietary requirements including possible allergies. I had to walk all the way back to the station to get the correct baguette. The staff apologised but not in a particularly animated or genuine way and I am shocked that I wasn't offered a refund. Truly terrible experience.

Your cafe's employee her name is Jess is truly kind and respectful. The service is excellent, and they serve a perfect vanilla coffee. I highly recommend it to everyone."

Excellent customer service by Pampa & Nayeem.