Upper Boat Inn in Rhondda Cynon Taf

Came here last week with the family the food was delicious and the staff was nice to especially mostyn the carvery chef top bloke

Brilliant food, brilliant service, can’t wait to come again😊

Absolutely lovely carvery, cannot fault it.

God our food about twenty past eight all out of beef veg was only warm.

Lovely staff and excellent meal

Fabulous festive menu .Had the carvery and it was boiling hot and very tasty

No prebooking was made, and I was able to have a table. Food was plentiful and replenished as and when required, with a bonus of no queuing at the carvery area. Carvery chef was pleasant. Prices are reasonable. Tables were cleared and cleaned as soon as customers vacated. Will visit here again when in the area.

Symone was really welcoming and helpful!

Very friendly and helpful staff. Quick and efficient service and tables cleaned asap after people using them. Food was yummy and lovely and warm apart from the Yorkshire puddings as they were hard and stale . Carving chef was lovely and friendly and we will be back again soon

Popped in off the cuff today, staff were helpful as we hadn't booked. 3 of us has the carvery. The chef was carving the beef off the end of the joint. It was awful. It was fatty and chewy. Usually carvery beef just falls apart, I only managed 2 forkfuls, it was bad, the food wasn't very warm either. We all complained to the waitress who informed us she would let the chef know. Personally that's not great customer service. Sadly we won't be returning. It was very poor standard for a carvery.

Symone was really helpful and quick.

Great vibes, very friendly and gave us a discount on a group order mid charity walk! Symone was very helpful and welcoming. Thanks again!

£100 parking charge issued to my elderly mother for 28min in this restaurant - incorrect registration entered on iPad although proof of drink purchase supplied. Pleases beware!

Lovely food as always. Fabulous staff

As always food was good and service good too just thought there would be a more varied range of veg and beef dripping roasties being a Sunday roast. Just the same as a weekday carvery but costed more on a Sunday

Excellent service. Fitted 7 of us in when we hadnt booked. Definitely will be back

We had not been here for a few years, as now living in Chepstow, it really was like coming home, food as good as rememberd, will be returning,thank you for a very enjoyable meal.👍

Sensible prices. Carvery was good. Friendly staff

Recently visited with a friend for a carvery, I really don’t know where to begin! I booked online, upon entry, no host to greet us and direct us to our table. Staff saw us standing but did not approach. We just took a two seater table because that is what I’d booked. I have to say, the lady at the bar was very friendly and welcoming taking our drink and food orders efficiently. It doesn’t get any better from here unfortunately. Gammon looked lovely, we were given our meat and the staff member walked back into the kitchen. The vegetables on display looked very dry, there was no stuffing or carrots available to us. There were enough roasts for 2 people had they not been swimming in oil. The member of staff reappeared and I asked if we could have fresh roasts and also could he remove the lid from what I suspected were more carrots behind. In fairness within a minute, more potatoes were brought out in a steel bowl and tipped on top of the others. These obviously hadn’t been drained because another load of oil went in as well! Not very appetising I assure you, I ended up not having any. My friend decided to try 1 (proved too hard to cut). They forgot to take the lid off the carrots before disappearing again. I called out but nobody heard me. I saw a lady by the host station and asked if she could arrange this. All the time, food is getting cold. The worst part for us was when we went to add the gravy, both gravy pots were full of large gelatinous stomach churning lumps! I just could not have added this to my food. I spoke again to the lady that had helped me and asked if it could be strained. She explained that they couldn’t do that, although I don’t know why not. She took the one pot away and 2 minutes later brought another. In a nutshell, the food I had put onto my plate was acceptable but barely warm. Neither of us were able to finished our meals and skipped to dessert. Nobody came to removed our plates, so I had to put them onto the empty table next to us. I have to say, the ice cream sundaes were very nice, however, the toffee popcorn was missed off and brought out to me as I was halfway though. No disaster, but lack of attention. All of this can be avoided with more care and attention being paid to monitoring the quality of the food, and restocking where necessary to avoid customers having cold food. This is a fair and accurate review of our experience at this venue. I am not seeking a refund or apology, my hope is that Management will take this constructive criticism on board. Thank you.

Absolutely stunning food and very friendly helpful staff assistant manager is brilliant

We’ve been to the uppper boat several times never had problem, staff very helpful food excellent

Always welcoming and great service. Good breakfast selection.

Very helpful friendly staff, Suzanne is amazing 😊

Fantastic pub. Food was great we went on a Saturday lunch time and not too busy. I had a pepperoni pizza that came out piping hot and was delicious. My wife had a carvery and said it was lovely. Top tip. Download the app for a 25% off voucher for food. We saved about a tenner. Only criticism was that I ordered a BBQ dip for which I was charged 50p and it came in tiny paper tubs the sort you get in McDonald's for free. Which I felt was a bit of a rip off

Called in for breakfast fresh hot and very enjoyable plenty of choice

Beautiful roast dinner but there were some fatty bits in the beef that couldn't be cut or eaten

Symore was very good & food was beautiful thank you

I go to uni down the road, I enjoy coming here to complete work and have some great food. I always get a friendly welcome from staff. Symone who served me and Jordan behind the bar deserve a mention! :) Really easy to scan the QR code to order food and drink too.

We come down very often and it’s always a lovely atmosphere especially the staff. Can’t do enough for you. The food is good with lots of special offers to choose from.

The Staff were so kind and helping towards me during my meal. The establishment was well managed and the food was amazing. Definitely coming back

We came for breakfast this morning and I have to say the food was absolutely amazing, lisa came out to the breakfast desk and provided some amazing service and conversation. Overall this was a 5/5 experience and I will be coming again.

Symome very happy lady always smiling and can’t do enough for you 10/10

lisa came out and she was so kind and welcoming.

I had a Carvery here and it was delicious as it always is. The staff were pretty awesome too especially the waitress Symone who went out of her way to help me with everything. I’d definitely recommend The Upper Boat if you enjoy a great carvery.

What a delight. We visited the Upper Boat inm many years ago, and thought we'd try it again. The atmosphere, food and deco were fabulous. I really can't rate it highly enough. I must stress how fantastic the staff were too...nothing was too much trouble and we left looking forward to our visit next week xx Thank you guys

Moistyn served us and was extremely helpful and friendly. Patient with us as we had a long order and changes due to having young kids with us. Lovely atmosphere in the venue. Brilliant.

Fantastic food Anna’ and fantastic helpful staff as always

Love coming here always friendly and great food

Excellent service and great food. Always a warm welcome!

Great service, our server was Sue she was friendly and she was great with us and other customers nothing was too much trouble! Our breakfast was really nice too. Would definetly recommend to friends and family.

Staff are amazing!! Would highly recommend

Lovely carvery, good choice of meats always plenty of hot veg and roasties. good value for money

Great carvery here and reasonably priced. Staff were lovely and we enjoyed ourselves.

Popped in for breakfast, lovely food and great service from Symone .. 100% will return my custom.

Symone was are waitress very friendly and helpful.

Fab food, great staff. Very friendly. We love coming here. Symone was our waitress and she was lovely, very friendly.

Went there for a meal with family received £100 parking charge phoned the Upper boat no response. As a disabled driver this is becoming rip off. Shame shame will not go there again .avoid or it will cost you more than a meal

We was welcomed by Peter very helpful young man and the quality of food and service was 100% top quality

Lovely service from symone and lovely food

Symone who works here is a lovely lady very polite and helpful

Very good food. excellent service. Good value for money.

Service was disgusting food was disgusting how your still open is beyond me! Rude rude rude!

Went with family today,one of the members didn’t read menu tidy was a mistake on our end but staff were very friendly and nice about our mistake and fixed the problem for us nice little foh and boh team

Good place and great breakfast. All you can eat for £5.99! What’s not to like. The black pudding was a bit dry and thin Burberry rest was absolutely amazing.

Lovely breakfast for the price. Friendly staff and a cosy atmosphere.

Great people lovely service top notch

We visited this restaurant on 6/10/24. It was a very busy Sunday lunchtime and although we had not booked the staff were so friendly and helpful they managed to accommodate us. The carvery meal was lovely and cooked to perfection. This was our first visit and we are looking forward to our next visit.

Some of food missing veg over cooked mash like water wasn't very nice at all waste of 31 pounds had McDonald's on way home it was that bad

Symone was very welcoming and a delightful waitress today. Always smiling whilst asking if there was anything we needed. Thank you Symone.

Fantastic food and great service from Symone 😃

Annoying that at 1300 on a Sunday, when almost every table is full, only one person is serving behind the bar. Apart from that - the greeter was pleasant even if the bar woman wasn't particularly. Food was hot and tasty, good price at £12.

We have just held a meal here for our daughters 18th, they were fantastic, there was around 25 of us including children of all ages, the waitress and all the staff worked so hard because we were a bit chaotic 🤣 the food was all brought out together, it was stunning and lots of it. Thank you for helping to make my daughters 18th birthday so special.

The carvery is always nice and excellent value, it's a good stop off if you want something quick as the service is good. There's another menu if you fancy something different and pizzas are cooked fresh.

Never going again they do take away person in front of que filling up box after box we were waiting food getting cold then when had veg had to wait for gravy and woman who had her food walked staight to front and helped herself.if hadnt paid first would hve left terrible

Had meatless carvery, was as expected. Did have to wait an age for the Yorkshire puddings, but that meant they were nice and fresh. My dad ordered fish and chips. He was very disappointed. The fish itself was nice he said, but he was disappointed that they'd salted his chips for him, as he doesn't really add salt to anything. He wouldn't let me complain, so he left them and then cos he was still hungry made himself something to eat at home. Just wonder why they'd take it upon themselves to salt things when an adult is more than capable of making the decision to add salt themselves

Jordan’s attitude is what every person needs in hospitality. Everyone normally does the bare minimum, not Jordan though. Hes part of a dying breed when it comes to service. He provided a table for us when you where fully booked. So Jordan didn’t make any excuses about being fully booked, he delivered. On that basis this is my favourite watering hole and food establishment. This level of service is exceptional for a chain owed establishment. I take my hat off !

Lovely food and great customer service from manager Jordan. This will be our new go to for a carvery.

Always a walm welcome su h a cosy little place

We went for a meal on Sunday and it was absolutely delicious great choice of meals and drinks and desserts and good value for money and we will be coming here again i highly recommend

carvery was okay but symone was very kind with everything

Friendly and inviting atmosphere

Absolutely amazing carvery here! Would highly recommend coming here, polite staff, especially Mostyn, and very lovely atmosphere within.

Had two plant based chicken carveries, the quorn chicken isn’t the best but I love having the protein option. Veggies etc fantastic as always

Lovely meal again at the stonehouse. Served by the lovely Symone, couldn’t do enough for us

Fabulous friendly service from Symone

Fantastic food, good price, with an amazing service from Symone. Very pleasant lady ✌

popped to the upper boat today and served by simone, so polite, helpful, food was beautiful, all round really good

Well what can I say, it was such a pleasure made even better with our server a young lady called Symone. She was kind courteous, polite and above all a sense of humor to die for she made our afternoon. Message to the manager don't lose that one she is fabulous. Our whole party agree with that comment 👌

Fantastic place to eat had my wedding reception here. Very friendly staff amazing atmosphere yoo

Symonds was very polite with a friendly smile

Staff pleasent and very helpful Service was good highly recommend

Great service. Friendly staff. Lovely food. Clean facilities. Very accommodating. Child friendly.

Got a Sunday roast delivered. Arrived really fast and hot. Food was amazing. Portion size was incredible for the price. Definitely would recommend the beef. My girlfriend is a veggie and the options for her were amazing compared to other places. Will definitely be going here again 👍

Great food.. really fresh. Lovely atmosphere. Staff are very friendly.

Great food & service from Jordan and the team for my colleagues retirement. Would definitely visit again.

Lovely food lovely service and great service with my daughter thank you to symone she was really helpful.

Spent a fun afternoon here with some workmates for a leaving do. Good food and very attentive service. Won't hesitate to recommend and return.

The service my family received from Jordan and the team was excellent, Jordan was geniune and we will definitely be coming again.

Lovely cavery again at a very fair price.. lovely welcome and staff very polite and helpful. Deffo be coming again.. Just over £40 with drinks well happy...

Worse meal I have ever had , everything was so dried up roasties couldn’t even cut them , and the sausage was brown inside where it was so burnt couldn’t even put a fork in it , would not recommend it to anyone, just need to look at the photos

The carver Mostyn was friendly and helpful.Symone was happy to help and lovely with my grandson , the food was really tasty and fresh.

Went for a Sunday Carvery, great food, incredibly helpful staff. Symone went above and beyond to accommodate us. Highly recommended.

Lovely dinner and excellent customer service from symone. Thank you

Ceri-Anne's service was great. Very kind to our two young children. Food was lovely which is always a bonus.

Food is stale, poor quality and terribly cooked. Avoid like the plague!! You will regret coming here 💯. We popped in on the off chance as it was close to where we were. Never ever again! Absolutely disgusting food.

Food piping hot and plentiful. Staff warm and welcoming.

Food is terrible do not come here

Nice food. Attentive staff. Would return

Could be so much better, seats are in need of a good clean and the place needs to be spruced up!

Very hit and miss. Depending on the time, your food could be cold, burnt, unavailable etc. The meat portion is tiny. Used to be good value for money, now just garbage.