Upper Boat Inn in Rhondda Cynon Taf

We all thought that the food was below standard, one person's chips were burned,and another were almost raw. Please explain how that could happen. That's apart from other things.

Had a lovely meal with my parents today...and symone our server was very helpful

Fantastic service, our server Simone was lovely

The waitress Symone went the extra Mike to help out. The beef was vet fatty and she dealt with my complaint VERY efficiently. We will be back. Thank yiu Symone

Atmosphere was very warm and welcoming. The staff very friendly, Symone and the team are very attentative to customers needs. Only feedback to improve, is the food isn't replenished quick enough. Other than that, a great experience.

Lovely pub. Lovely food. Family orientated. Wouldn't advise on a rugby day. Apart from that, all round good service! Bar staff amazing and good banter. Thanks guys :)

Had a great breakfast, Symone was lovely when she served us

Amazing service from our waitress symone

Food was amazing and our waitress symone was super friendly thank you. My mum just said we have to make this our regular place

Best carvery I’ve had in a while , great place , loads of parking and the waitress symone was amazing !!! Really friendly and helpful 👌

Regular visitors. Good quality food and location Good service by Symone

I need to contact the manager.Do you have an email address?

I can't say enough about the exceptional service we received! We arrived a mere five minutes before closing, just as they were beginning to clean up the carvery area. Instead of turning us away, they gave us a wonderfully warm welcome and insisted we help ourselves. This kind of genuine hospitality is rare! And, as always, the food was absolutely outstanding. I've been coming here for over 20 years, and the quality has never wavered. It's a true testament to their dedication and consistency. Highly recommended!

absolutely shocking service and absolutely disgusting food!! I will not come here again, the Peas were very dry, the potatoes were tasteless and lumpy with lots of black bits, the stuffing was soggy, I wasn't told my plate was hot or utensils so I burnt my hand and then was told they weren't hot! there was cleaning products left right by our table in reach of children and by an open window the bar staff was rude and absolutely no one paid attention when I tried to address them about the issues

Served by a lovely lady who was very polite and friendly 😊 Think her name is Suzanne

Come here once a week, stunning mate.

Very good experience and look after us

Good Carvery, nice and hot. Friendly staff.

The carvery at the Upper Boat Inn is by far the best of all the carveries in South Wales that I have visited...and I have visited many! The quality of both the meat and vegetables is second to none. A very special commendation goes to Mostyn for his truly outstanding service and he always goes the extra mile to make each guest feel special. He is a credit to the establishment.

Amazing Sunday carvery and great service from Symone and the rest of the team. Will definitely be back again

There for a wake. Solid reasonably priced meal. Pub is part of a national chain of eateries/pubs with all you can eat veg served with selection of roast meat.

It's a lovely pub, well run, clean. They serve a wide variety of drinks both on pump as well as bottle. Had the carvery every time I have gone and I find it good value for money. Well cooked, plenty of variety of meats and veg.

This place is a complete joke went there for food 2 weeks ago (which wasn't even nice) today received a £100 fine for parking in there carpark. Please stay well clear the place is a mess.

Carvery Meat was inferior & Warm,Stuffing was Inedible & Peas were Dry & Shrivelled.

We had the carvery. The food was just OK. The peas and carrots were pretty dry. The Yorkshire puds were pretty hard and the roasties were hard too. Don't think I will give there again. The nearby Stonehouse in Tonypandy is far better!

We ate at the upper Boat Inn today Thursday 29th Feb, what a lovely surprise that the meal was well cooked and hot. Very accommodating staff took half my meal home with me so much there. For any one that likes home cooked pizza’s that’s the place to go; fresh dough every day and a great choice. Also a take away option. Altogether great place to eat.

Went in for a carvery today ( Tuesday ) Got to the deck! Two yorkies left rock solid! No cauliflower cheese, minimal sweedie mash? Beef and gammon ends were dry and discoloured! Had to have turkey, Not to end up with them! Camo peas!! Not good at all. Had to wait for a carver ( Took a phone call while waiting ) while a girl was leaning on Pizza counter - No .. They won’t be a sec? When the carver actually turned up he didn’t replenish anything just had tickets away we go! Still only two solid yorkies! No motivation at all!. I used to call in a lot, this is the second time it’s been the same. Didn’t eat much we left, on the way out the carvery deck was all replenished?? Did you want us to eat the dregs? 4 team having a chat upon leaving all kitchen team?? Adleast the next guys may eat tidy grub. Really disappointed! Massive lack of effort! Sad but won’t be back

Very friendly atmosphere and service love coming here

Amazing food, service was great happy to go again.

We booked for 8 people the table they gave us was too small to fit 8, the food looked dried up, only 1 piece of scraggy beef there, no other meat, it all looked awful so we all walked out and went to Toby Carvery

Very good service and lovely food will be returning

amazing service , incredible staff

Lovely food and really good staff especially Diane :)

Great service, staff are so helpful and accommodating for a fussy vegetarian.

Staff are always polite and pleasant 😊

A lovely roast dinner as always

A nice place to eat and drink carvery was delicious and good value

Cons: - Mains were tasteless - Server wasn't able to give us a table, we then booked online for 5mins Pros: - Other staff were friendly especially the older lady with the Bob and glasses, and the younger lady who helped us at the bar - starters were nice

Came here 6pm on a Saturday to be told we could not eat in the restaurant even though it was practically empty and we’re made to sit in the bar to eat. We just got up and left and headed down to the Whitchurch stone house we’re we were happily invited in to the restaurant. Wouldn’t recommend this place at all.

Always a good carvery here and a quick but good food option.

Great service from Symone beautiful smile . Food was good too 👍

Symone was very polite and helpful. Food is really good and staff are very friendly highly recommend

We had a warm welcome on arrival, being greeted with a smile. Ordering at the bar and being served at the carvery station were both easy and pleasant. Our server, Symone was extremely polite and courteous. We will be back again 😊

Brilliant food and service from staff and symone excellent and friendly highly recommended

Symone was amazing with her service. Food was amazing and great quality and great price. Will deffo be returning

Thank you Symone for making us feel so at ease and for being so lovely

Always get a very good welcome, service and people very friendly symone was very welcoming friendly and helpful highly recommend going there

Lovely food, Symone provided lovely service. Would definitely come back.

Great quality food and service.

Great food and a good selection of drinks - including tea and coffee. A great place to meet up with friends or family for some food and a catch up.

Food was bad not able to eat roast potatoes burnt brown/ black dish 1/2 full of oil asked for fresh ones but they came out the same if not worst complain to carver his reply my name not on them . Yorkshire pudding not available Green beans dried out mash had dried crusty on top gravy warm manager didn't think there was anything wrong with roast potatoes manger was full of it Said nothing wrong bit crisp on outside but nice and fluffy on inside take a look at photos and make your own mind up Recommend you find some where else to eat and spend your hard earned money somewhere else who will go above and beyond daine behind the bar is a diamond allways willing to help this review is for upper management team down take a look and learn from daine Toilet roll on holder was wet and looks like it been dried out and put back on open roll holder

After trying other branded carvery’s, we came here with our family and the staff and team were outstanding. The food was great as you can see from the photos and the staff couldn’t be more helpful. The food quality was great, the food counter was clean, I couldn’t recommend it enough. If you want a carvery this is the place to go.

Service great, food was decent but for the price can't complain!

Staff are really friendly and helpful..food was absolutely gorgeous..had the carvery..lots of choice,nice and hot..best I have had in ages

Perfect location, great carvery and truly good prices meat was lovely and the veg and piping hot, can get busy on weekends so probably book in advance. Would highly recommend if you’re close or looking for a nice roast style carvery. Other meal options are available also at a great price

The service we received today was exceptional. The food was lovely. A special thank you goes to Logan who looked after us today what a lovely and polite young man. We will certainly be returning.

Visited yesterday with my family. Had a beautiful carvery, all lovely and hot and the rosties were the best iv tried. There was a kind helpful young chap called logan who put what I couldn't eat into a container for me to take home, so helpfull and kind- a asset to the upperboat.

The manager looked after me and my colleagues amazingly well, couldn't have been any more helpful. We'll definitely come back.

Logan Woodford was our server today. His service was immaculate, will come again.

Sunday roast was lovely, but had a bit of a line for the bar and only a couple of staff.

Excellent value for money. Staff friend helpful. Will definitely be back.

We come here often for a Sunday Dinner. It's our go to place with the family

Excellent Service as always Just had our Christmas Lunch and it was absolutely amazing and we are going to book for next year. Thanks to all the staff that give their day up it is much appreciated

Beautiful food Friendly, courteous and helpful staff Lovely atmosphere Clean toilets I would definitely go again!

Food was really good, especially the roast dinner. and service was quick. Staff were lovely especially Symone

Excellent service by Symone and delicious food.

Come here for breakfast every Thursday Well worth the money for unlimited Starting to come everyday lately SYMONE IS THE BEST

10 from len. The cooks were thantastic bar staff 2. 👌😎

Symone was brilliant great customer service, very helpful and the food was great

They carvery dinner's are delicious

Food was delightful. Symone service was a 10/10 just like kyans looks.

Excellent service from Symonds and the food was delicious, excellent value for money

Was a lovely carvery, Symone was fab, thank you

Symone was so lovely and got us seated quickly.

We had brilliant service and very welcoming. All in all a good experience

Lovely bar man... very nice food. Loved it x

Lovely meal and our waitress Symone was very friendly and efficient.

Wonderful service by our waitress Symone. Thoroughly enjoyed the meal.

First vist . Lovely food , friendly pleasant staff can't wait to return .

Went to The Upper Boat in with family for an early Christmas meal and had the carvery. The atmosphere was nice and cosy and although busy it was not crammed and was still quiet enough to have a conversation. The food was really good with plenty of meat. We had all three sizes and were all happy with our meals. The service was excellent (I'm a retired pub landlady and very fussy) and the staff very friendly. Would definitely recommend and thank you to the landlord for my glass and beermat. We'll be back.

I have used Yayeh’s service for nearly ten years, if not more. My experience is 100%. The staff are very professional and always efficient. Their app is absolutely effective and easy to use. Any issues or mistakes I had are handled promptly. Thanks to all the staffs.👍🏽💜

First time at the upper boat and decided to have a carvery. Plenty of food on offer( gammon, chicken , Beef etc). Help yourself , gravy was quite tasty. Price was £8:99?, good value.

Fantastic, food arrived quickly and the service was good.

We were served by Symone. She was very friendly and helpful. We will definitely be back.

came here for food for the first time with my partner as we enjoy trying new places. we ordered food from the bar and waited 50 minutes for starters. by the time the starters came out our main came out also which we were not particularly happy about as we ordered starters for a reason. the chips were cold and the burgers we had were mush. my partner was trying to get one of the waitresses attention but was ignored multiple times and whenever we were served she would walk off before we even finished what we wanted to say. it wasn't busy and i also work in hospitality so i understand it can be a struggle some days but customer service is a must and i didn't see any of it here.

Hi the food could have been hotter, but otherwise it was lush, Simone was very helpful and professional.

Lovely food, friendly service by Symone and bar staff.

I had a delivery from uber hour early delivered the food well it's like looking at a mashed up mess all just pushed into a tub squshed together absolutely disgusting for the price and it was so dry don't waste your money £30 for two large carverys never again if I been in the shop I would have ask for a refund yuck

Excellent carvery, selection was really good and the roasties 😍😍 would definitely go again 👍

Came here last week with the family the food was delicious and the staff was nice to especially mostyn the carvery chef top bloke

BEWARE do not use car park if you dont want a £100 fine....owners of pub dont give a dam and i was parked with a blue badge...food was awful as well terrible carvery

Absolutely lovely carvery, cannot fault it.

Brilliant food, brilliant service, can’t wait to come again😊

God our food about twenty past eight all out of beef veg was only warm.

Lovely staff and excellent meal

Fabulous festive menu .Had the carvery and it was boiling hot and very tasty

No prebooking was made, and I was able to have a table. Food was plentiful and replenished as and when required, with a bonus of no queuing at the carvery area. Carvery chef was pleasant. Prices are reasonable. Tables were cleared and cleaned as soon as customers vacated. Will visit here again when in the area.

Symone was really welcoming and helpful!

Great vibes, very friendly and gave us a discount on a group order mid charity walk! Symone was very helpful and welcoming. Thanks again!

Symone was really helpful and quick.