Upper Boat Inn in Rhondda Cynon Taf

Great carvery here and reasonably priced. Staff were lovely and we enjoyed ourselves.

Popped in for breakfast, lovely food and great service from Symone .. 100% will return my custom.

Lovely carvery, good choice of meats always plenty of hot veg and roasties. good value for money

Fab food, great staff. Very friendly. We love coming here. Symone was our waitress and she was lovely, very friendly.

Symone was are waitress very friendly and helpful.

Went there for a meal with family received £100 parking charge phoned the Upper boat no response. As a disabled driver this is becoming rip off. Shame shame will not go there again .avoid or it will cost you more than a meal

We was welcomed by Peter very helpful young man and the quality of food and service was 100% top quality

Very good food. excellent service. Good value for money.

Lovely service from symone and lovely food

Symone who works here is a lovely lady very polite and helpful

Service was disgusting food was disgusting how your still open is beyond me! Rude rude rude!

Lovely breakfast for the price. Friendly staff and a cosy atmosphere.

Great people lovely service top notch

Good place and great breakfast. All you can eat for £5.99! What’s not to like. The black pudding was a bit dry and thin Burberry rest was absolutely amazing.

Some of food missing veg over cooked mash like water wasn't very nice at all waste of 31 pounds had McDonald's on way home it was that bad

Annoying that at 1300 on a Sunday, when almost every table is full, only one person is serving behind the bar. Apart from that - the greeter was pleasant even if the bar woman wasn't particularly. Food was hot and tasty, good price at £12.

Symone was very welcoming and a delightful waitress today. Always smiling whilst asking if there was anything we needed. Thank you Symone.

Fantastic food and great service from Symone 😃

We have just held a meal here for our daughters 18th, they were fantastic, there was around 25 of us including children of all ages, the waitress and all the staff worked so hard because we were a bit chaotic 🤣 the food was all brought out together, it was stunning and lots of it. Thank you for helping to make my daughters 18th birthday so special.

The carvery is always nice and excellent value, it's a good stop off if you want something quick as the service is good. There's another menu if you fancy something different and pizzas are cooked fresh.

Never going again they do take away person in front of que filling up box after box we were waiting food getting cold then when had veg had to wait for gravy and woman who had her food walked staight to front and helped herself.if hadnt paid first would hve left terrible

Had meatless carvery, was as expected. Did have to wait an age for the Yorkshire puddings, but that meant they were nice and fresh. My dad ordered fish and chips. He was very disappointed. The fish itself was nice he said, but he was disappointed that they'd salted his chips for him, as he doesn't really add salt to anything. He wouldn't let me complain, so he left them and then cos he was still hungry made himself something to eat at home. Just wonder why they'd take it upon themselves to salt things when an adult is more than capable of making the decision to add salt themselves

Lovely food and great customer service from manager Jordan. This will be our new go to for a carvery.

Jordan’s attitude is what every person needs in hospitality. Everyone normally does the bare minimum, not Jordan though. Hes part of a dying breed when it comes to service. He provided a table for us when you where fully booked. So Jordan didn’t make any excuses about being fully booked, he delivered. On that basis this is my favourite watering hole and food establishment. This level of service is exceptional for a chain owed establishment. I take my hat off !

Always a walm welcome su h a cosy little place

We went for a meal on Sunday and it was absolutely delicious great choice of meals and drinks and desserts and good value for money and we will be coming here again i highly recommend

Fabulous friendly service from Symone

carvery was okay but symone was very kind with everything

Had two plant based chicken carveries, the quorn chicken isn’t the best but I love having the protein option. Veggies etc fantastic as always

Friendly and inviting atmosphere

Lovely meal again at the stonehouse. Served by the lovely Symone, couldn’t do enough for us

Absolutely amazing carvery here! Would highly recommend coming here, polite staff, especially Mostyn, and very lovely atmosphere within.

Well what can I say, it was such a pleasure made even better with our server a young lady called Symone. She was kind courteous, polite and above all a sense of humor to die for she made our afternoon. Message to the manager don't lose that one she is fabulous. Our whole party agree with that comment 👌

Fantastic food, good price, with an amazing service from Symone. Very pleasant lady ✌

Fantastic place to eat had my wedding reception here. Very friendly staff amazing atmosphere yoo

popped to the upper boat today and served by simone, so polite, helpful, food was beautiful, all round really good

Symonds was very polite with a friendly smile

Staff pleasent and very helpful Service was good highly recommend

Great service. Friendly staff. Lovely food. Clean facilities. Very accommodating. Child friendly.

Great food & service from Jordan and the team for my colleagues retirement. Would definitely visit again.

Got a Sunday roast delivered. Arrived really fast and hot. Food was amazing. Portion size was incredible for the price. Definitely would recommend the beef. My girlfriend is a veggie and the options for her were amazing compared to other places. Will definitely be going here again 👍

Great food.. really fresh. Lovely atmosphere. Staff are very friendly.

Lovely food lovely service and great service with my daughter thank you to symone she was really helpful.

Spent a fun afternoon here with some workmates for a leaving do. Good food and very attentive service. Won't hesitate to recommend and return.

Lovely cavery again at a very fair price.. lovely welcome and staff very polite and helpful. Deffo be coming again.. Just over £40 with drinks well happy...

The service my family received from Jordan and the team was excellent, Jordan was geniune and we will definitely be coming again.

Lovely dinner and excellent customer service from symone. Thank you

Went for a Sunday Carvery, great food, incredibly helpful staff. Symone went above and beyond to accommodate us. Highly recommended.

Ceri-Anne's service was great. Very kind to our two young children. Food was lovely which is always a bonus.

Food is stale, poor quality and terribly cooked. Avoid like the plague!! You will regret coming here 💯. We popped in on the off chance as it was close to where we were. Never ever again! Absolutely disgusting food.

Food piping hot and plentiful. Staff warm and welcoming.

Food is terrible do not come here

Nice food. Attentive staff. Would return

Food was lush and pub looking great fantastic day x

Could be so much better, seats are in need of a good clean and the place needs to be spruced up!

Very hit and miss. Depending on the time, your food could be cold, burnt, unavailable etc. The meat portion is tiny. Used to be good value for money, now just garbage.

Staff were all friendly and helpful Booked a table for 8 and the place was quiet with loads of tables but they put us in a closed in table so everyone had too move for everyone to get out .. Food wasn't the best we hadn't finished our starters and they wanted too bring the main courses out ,when we had them ten minutes after food wasn't hot peas were like bullets chips were over cooked .. Very disappointed as it was for my mums birthday don't think I be visiting again soon ,such a shame as it used too be a fab place to visit

Normally the food here isn't to bad But on this occasion we travelled from aberdare to visit on a Sunday. To be refused at that door as not enough meat. So we had a hungry child and family members so we asked if we could get a table to order something different from the menu. To be refused again and seemed rude. If your thinking of visiting call before to check stock and tables

It was understaffed, and the people who were there seemed worn out and fed up. Loads of tables hadn't been cleared because they didn't have enough staff. The ladies bathroom didn't have toilet roll, the baby changing toilet, access toilet was really grubby. The whole place needed a deep clean. Doubt we'll go again.

Excellent food and good service

Lovely meal, great atmosphere, excellent service many thanks to Cheri-Anne for looking after us, would recommend booking in advance. Nice to see a friendly pub busy would a great family atmosphere will defiantly return thank you..

Pre tour brreakfast and drinks superb

Checked the website and there was loads of availability so I Walked in today got told it was too busy by the guy behind the counter even though the pub was pretty much empty. So went back in to my car booked a table for half hour later walked back in to the pub and refused to give me and my family a seat . Then proceeded to say “ I’ve turned all bookings off so no one else can come “ He had a disgusting attitude on him and just clearly wasn’t happy doing his job and providing the correct customer service. As someone who works in this industry I would never imagine speaking to a customer like this . Highly doubt we will be returning to the pub , which is an extream sadness to us just due to the rudeness on the gentleman

As I'm disabled and could not attend the venue I had an uber eats delivered from Upper boat Inn, I was extremely Disappointed as I ordered large for extra meat ( only beef )instead I had a load of fat and a sausage, the container they use is cardboard wich leaves the veg tasting of it, also only enough gravy for over the fatty meat not enough for the veg. I know its a lovely place as I have been taken there before for a breakfast it's a shame they don't look after the take away customers.

Beef was full of fat and the roast potatoes wasn't cook enough and no cabbage available

Booked a table for August bank holiday Monday for 2pm. Was quiet for bank holiday. My daughter is vegetarian and ordered the camembert root vegetable bake. Bar person who served me said 'they take about 10 minutes to cook & we'll let you know when it's ready'. After 20 minutes no sign of the vegi bake, so asked a waiter when it would arrive, he checked and said it's ready. Made our way to the counter, and could see the vegi bake keeping warm, but there was no meat at all on display - completely empty. Chef comes from behind and says 'can i help you' I said 'my daughters vegi bake is ready but have you got any meat' she replied 'meat will be ready in about 20 minutes' she suggested she keeps my daughters food warm for her so we could eat together. There seems to be a total lack of communication there between customers and waiters/waitresses. On a good note when all the food was ready it was delicious. We were there for nearly 2 hours, which should have only been about an hour max, but as we weren't in a rush it was ok. Would return :-)

The venue was nice. After 40 minutes waiting for mine and my 5 year old's food, I asked and the staff had no recollection of the order. They were initially suggesting it hadn't gone through. I had to show them my mobile banking app to show I had paid for it. They then cooked the food very quickly, but we ended up eating at a different time to the rest of our table. I received no apology of any kind of offer to reimburse me. Staff seemed quite rude/dismissive to be honest. My food, and my sons food was nice, but some other on our table didn't like thiers. In particular the Mac and Cheese just wasn't eaten. I'll probably look at other options before returning again, which is a shame as I visited previously just before Christmas and all seemed good.

Great breakfast, weird that you have to pay extra for mushrooms!

Have you managed to get rid of the bar flies yet? Always seems to be a problem

Sue was very helpful, go on Sue!

Excellent carvery, tasty and great VFM.

Friendly staff , food was lovely and hot and fantastic value for money

OMG the best Philly burger!! Served by Philip who was fantastic. Well done 👍🏻

What a real find. Food AMAZING! Service- of the highest- fun family friendly

The food was amazing, very tasty and plenty of it too ceri-anne was very helpful, kind and courteous. Nothing was too much for her Very nice atmosphere, my wife is autistic and struggles with loud noises. The upper boat is just right for her.

Pointed to our table rather than shown. Sat in bar area. Food was nice. Waited a few minutes for Yorkshire puddings and gravy (understandable on a Sunday) My issue was desert. My 2 kids had a prepaid ticket for pudding (1 ice cream & 1 brownie) They took them to the lovely bartender who handed my daughter a tub to help herself to the ice cream. My son had to wait a little bit for his brownie to arrive (absolutely fine) There was a chef behind the bar having a drink and sitting so close to the bar, I heard him say to the bartender "can't you just tell the boy we ran out?" I thought nothing of it until we were still sitting there 15 minutes later. My husband asked the bartender roughly how long and he went to check, coming back saying that it was on the way. Another 5 minutes went by with no sign, by this point everyone else had finished. The bartender noticed that there was still no brownie on the table and went to look again. He kept apologising as he want by but this wasn't his fault. Minutes later, the same lasy who pointed us to our table, handed us the bowl over the heads of diners at the next table instead of coming to our table. We've been visiting this carvery for over 10 years and won't be rushing back. To make it worse, there's a sign on the bar encouraging customers to leave a "Good review" to be in with a chance of winning £20! Sorry, but you have to earn good reviews...not bribe to get them.

Great experience, wonderful staff.

Shocking customer service!!!!! Ordered Veggie option. Well tell you when ready. Bullshit! 50 mins later. "Your food is ready didn't she tell you" ahh no!

Visited for breakfast this morning. Staff were lovely ,very helpful and chatty as soon as we got through the door. We had a full cooked breakfast, good choice of fried bread, bacon, sausage, beans, tinned tomatoes (a favourite of mine), hash browns, black pudding and eggs, plus bread to make toast so it's fresh. It was self service and you can have as much or as little as you like. It was hot and perfectly cooked. As our plates were cleared away, we were invited to go back and help ourselves to more if we wanted it. Really good value. I look forward to going back soon.

All good , just after Mam's interment

Had a quick carvery for lunch in-between work appointments. Food was hot, service was quick. I enjoyed the lunch. The chef/carver was jovial and gave a nice amount of meat which sometimes doesn't happen in other places. The barman was pleasant and knew his job well.i noticed He was especially understanding of older patrons who needed help and support when ordering. Great to see a mix of professionalism with empathy.

Food was undercooked and cold. My daughter's mash was like a brick. Couldn't be bothered to complain because the young lad behind the bar was quite rude and very unhelpful. No one even came to check if the food was okay. Don't think I'll be returning

Sorry but after having nothing but an enjoyable time when visiting previously today was a total fail I don't know how u do the food or if it comes pre cooked and packed but today I had a meal without putting veg on my plate as it looked insipid the stuffing and mash were both thick and clodgy and tasteless. Then the roast pots I could even see waiting to get served that they were not cooked. They were anemic looking then when I finally cut into the potatoes they were solid and cold. So I attempted to rescue it all with the gravy but even that tasted different today. Also what happened to the salt and pepper pots a cardboard dish full of silly little sachets

Cheap all u can eat Breakfast value for money but gets a bit dry and had to wait for some items looked as though it was slap dash no real care on appearance eggs looked .abit chucked on. But what do u expect for the money. Extras for Mushrooms ?? No pizza breakfast?? To reply to ur recent answer no u did not reach my expectations ffs

Lovely atmosphere, staff all polite, clean and tidy, fast response with food and drinks and tidying up after. When asking for information they were happy to help, free parking and help with any dietary needs. The chiefs are happy to help Above and beyond more than 5 stars, lovely waitress Jazz very polite and well presented.

Amazing Atmosphere, service was impeccable couldn't ask for better, Food was outstanding 10/10. I'd recommend to people if you were looking for set menu standards or all day menu standards.

Visited to celebrate my birthday 🎂 saves me making gravy and doing the washing up. Staff were friendly. Was able to book online with no issues. No beef but love turkey and gammon anyway. Plenty of vegetables and hot food. Last time we came wasxfor a birthday celebration in June as well. So you are doing something right. Not busy was just nice for us . Thankyou

Amazing quick service. Nice staff delicious carvery.

Come here often on a Sunday, no matter how busy they are they are never too busy to help, always friendly and provide a good service, food is always good.. served by Mostyn today and as always served with a smile. Thankyou all, fab team 😊

Excellent food , friendly staff, highly recommend you all try this restaurant

Mostyn was very friendly which makes a nice change.

Great menu. Me and my partner went woth our 5 & 2 year old. Throughly enjoyed. Kids meal get ice cream included. And even better now you get to pick your own yorkshires as our family is Yorkshire pudding obsessed. Thanks Symone for the great service 😊

Thank you Symone for being a great host, you were amazing and always with a smile. Food was great and overall a great day to our Saturday.

The manager was an absolute legend!

Top food, top service and free parking, what more can you want.

Superb service great customer service valhe for money symone and the staff were friendly and amazing

Food was lovely. Suitable for a baby, toddler and us parents. Mostyn was really helpful at the carvery counter. Thank you :)

Lovely meal this afternoon, staff helpful and friendly

Food was lovely and service was excellent the staff go above and beyond

I was invited here by some friends for food and decided to have a carvery. I was served immediately in a friendly manner and the food was delicious.