Up The Road in Basildon

Every thing was fine apart from the fact that the 1.5ltr fizzy was missing

great food good service, thanks

usually (okay) when it's last resort, donner tonight tastes discusting literally tasted like exhaust fumes and plastic the shish wrap was mostly bristle had more salad then meat and wrap put together called the restaurant there so snobby to think there donner is the best in basildon to deal with the problem horrible staff never ordering again £25 wasted could have been where the driver had the food but it stunk

Food was cold and hard when it arrived

The meat was really hard and mostly burned 👎

Everything was lovely and also hot will definitely order again and great service

food was stone cold missing food. in the bin with it.. never has it been this bad. Shocked.

Map wasn’t working but came on time

Pizza was swimming with barbecue sauce to the point of being unable to eat it….. straight in the bin !!! Not happy

Took an hour and a half ish to arrive. Said food had been delivered and then took another 20 minutes to arrive. Food cold. Most of the time we order from restaurant direct so will continue to.

The doner kebab wrap was alot smaller then it usually is. It felt like they just put the last of the meat in it. Chips were nice, but so dry and the onion rings were okay. Chocolate fudge cake was also dry. The meal was disappointing, as its usually top notch.

the pizza's had zero struture to them, we'd pick a slice up by the crust then whole thing just flopped, felt kinda soggy and the toppings just slide straight off

food is ok but had to wait over an hour for it to be delivered absolute shocking never waited this long before. called three times all they said it has been busy and its 5-10mins away didnt even want it when it arrived

Leaving a review tonight as the food tasted absolutely delicious! and the delivery didn't take long at all! Will be ordering again soon :)

Ok but nothing more. Appears to be a wholesaler but the prices were the same as in your local supermarket. Not really sure where it is supposed to sit in the food chain.

lovely grub, fast delivery, friendly delivery people

food was lovely but the chicken wrap was a bit small

Order never arrived don’t order from here

lovely food, quick delivery.. thanks guys

My burger is burned and they have the wrong things on them! Tje chips are so over cooked they are hollow with no potato! disgusted

salad and chilli sauce, missing, spoilt the meal,as I had ordered these items.

Like the food but will no longer be ordering from there as the delivery fee has gone up way too much my money will go elsewhere

Turned up nearly 30 minutes late after calling the restaurant twice and it was all cold and the pizza wasn’t even what I ordered

Didn’t receive what I ordered.

Food was yummy. Chips hot and fresh. Donnor wraps were full of meat. The only bad thing, is the meat was very greasy. But, tasted delicious 😋. 5/5

Ordered cheese chips and didn’t put the cheese on. But other than than that very good

The pizza arrived late, and wasnt even warm; it was freezing cold

Up the road is great , can’t beat a lunch time kebab at work. Food is always spot on and love the chips in the pizza box always hot and good tasty food . Highly recommend

it was okay, but I’ve only had one order from there so maybe I’ll try again something different off the menu.

Great food. The best chips around. Kebab Wrap packed with meat and the chicken strips very tender. 😁

I understand the delivery time can’t be helped when loads of traffic about. But customers should be contacted and made aware and delivery’s should wait. Over an hr for a 5 minute journey the food was always going to be freezing cold.

I suspect that the driver had a lot of orders before mine, as mine arrived cold, which is unusual for Up The Road.

fast delivery, nice food, thanks

Was not acceptable for everyone unfortunately

Arrived early and was missing parts as a result, no bottle of coke which was paid for, no salad that came with the meal deal

missing drink on kids meal, kebab was cold

Greater taste. Authentic kebabs. Well done guys

Chips were perfect. Pizza was nice. Great food. 😀

great service great food , hot and ready for collection 😁

Everything was great except the onion rings was burnt and my daughter would not eat other then that instructions was followed and food was nice and hot

Chips were missing, I would like a 2.99 refund

Always great food and good service

Genuinely the worst kebab I've had since moving here I got a Belgian kebab the portion of meat was a joke and the kebab meat itself salty overcooked dry no flavour and bad texture I also called up after waiting a hour and the guy was rude I got put on hold then another guy came to the phone and he was rude and then also stated it's out on delivery and will be with me 10/15 minutes for it to then arrive another 45 minutes after that conversation literally got a chicken shish the other night was on the toilet all night someone needs to check this place out will not be ordering again I suggest you STAY AWAY

great food fast delivery, thanks again

delicious food from Up The Road. portion size was perfect. my only criticism is having to order more than I needed to have delivery. But I would still order again

Food was very tasty, came before it was expected. Staff were very helpful and friendly

Cold drinks in with the food wraps were left soggy and food like warm

Forgot my garlic bread box lol loads of chips tho

Wouldn't really recommend this place to anyone, but it's cheap, and quick.

I selected tomato sauce base and got BBQ sauce base.

Pizza was delicious, garlic bread was basic, but the chips tasted as if they had been reheated or cooked and kept warm, which is disappointing as they usually have the best chips around. 6/10

Always on time or early! Piping hot and fresh all the time! Amazing food! Pizzas are second to none! And the staff are the best! So lovely!

Always always amazing food!!! Best place ever ! I tell everone I meet! Pizza are unreal! Thanks up the road! You are the best

Super fast.. Super good.. Super happy 😊 Delivery guy super nice too.. 🙏

Very good food, and very nice delivery... Thank You

when they get it right, we'll the drivers. it's amazing.

I used to use up the road every weekend years ago. It's gone down hill unfortunately. Food either over cooked, burnt or soggy. Missing items which never get delivered even when promised. I have now given up with them.

This is the best place ever!!!! Food always so fresh and hot! Pizzas are addictive! My go to place!!!! Thanks up the road!!! Your biggest fan! Kirst!👌👌👌👌

food was great apart from the garlic mushrooms. Expected your normal whole mushrooms but they were all cut up & really greasy

Absolutely delicious. Best chips around.

Food was gorgeous, delivery driver very polite

Ordered food & after contacting restaurant several times as it didn’t arrive to then be told it had been delivered, his drivers have over 10 years experience and it’s been delivered & my girlfriend has taken it in!! Rude!!! Do not use!!

Ordered loads in the past great every time no complaints

ordered at 09.20pm. Was told 10.15pm the 10.45pm. Called the restaurant at 11.00pm was told 3-5 minutes. Order never arrived at all! Had to request a refund through just eat! Appalling service!

food would be great if driver read the box. that's says, hold this way. as it gets turned up on its side and slides down box. not good, twice now

Amazing food delivered piping hot. 11 out of 10.

Disgusting kebab! It wasn’t even fit to give to the dog

The lamb donner was hatch and chewy and looked over heated. I have taken pictures and can email to whoever. I will not be eating this.

Delivery was excellent! Everything was great except the cheeseburger patties. The bun was nice!

Amazing food! Always fresh hot and great staff! Pizzas are sooo good! Thanks up the road! My go to place

Love ordering from this place, never had a wrong order and they always check the notes

Perfect meal, the kebabs were still hot on arrival and the chicken was tasty, I would definitely order again!

Pizza was very good value for money and delicious. Service was exceptional.

not happy with this service did not get my food

Food was missing called and they told us they would send it out and still has not arrived

The pizza from this joint is second to none. All ways delivered hot and fresh

Pizza warm but Dow hard and half of pizza undercooked.. Dow very white on one site, underneath of staffing and edges.. Looks like quick cook from outside only... I was hungry so eating what I can and bin the rest..

Worst kebab I’ve ever had - portion was supposed to be XL but I’ve had more meat in small kebabs from other places! Food was also incredibly greasy and overcooked in places - felt like some of it was just reheated from the day before! Salad not fresh! Would not be using again or recommend to anyone!

very good, nicely cooked food. bun was burnt a bit but overall really nice

Food was cold and drinks where wrong

Food smashes most kebab shops out the water. Delivery driver always polite.

food missing order twice now and food was cold.

Probably the best kebab meat I have ever had!

Great service and good food, never had a bad meal from this place

Never ever order from these have been a very good customer untill tonight when I got called every name understand the sun being told to f**k off all because they sent the wrong pizza out so I phoned back for the right pizza to be sent out after numerous of time phoning and asking where the pizza was as they told me 20 mins it didn’t turn till hours 15 mins later and when I phoned for a refund he said I treaky they are vile when asking for money back

Staff always really polite and food always fresh and tasty I love there pizza and hot wings

If you value your time and money - avoid this place. I ordered from here late at night via Just-Eat. When I called about my order after an hour - they said they didn't have my door number (lie) - and that it would cost extra to have it (re)delivered (scam.)

I haven't eaten my food it's horrible the pizza damaged and not what I've asked for! The delivery driver took of before I could address the problem I would like a full refund very upset 😞

Pizza and garlic bread were very greasy. Oil was dripping off it

Woman one of the staff slept whit me husband answering he’s fon be sorted and resisted to me no recommend this people service

loving our treats... just eat is so easy to order from. we use these guys for their delicious selection, don't think we've ever been disappointed 😋

lovely food, very fast delivery.. thanks very much

Do not order from here. Food turned up 2 hours late, food was cold and not what we ordered. Man on phone swore and spoke to me in a disrespectful manner and swore at me. Avoid 100% Very rude on the phone and will be paying him a visit tomorrow ;)

always ready for collection on time

they gave me a full sugar coke when i clearly asked for diet coca cola and i didnt even get my creme cheese poppers or chicken nuggets i just got my pizza a full sugar coke and wedges they forget most of the food dont recommend

Pizza was burnt. Order was nowhere to be seen after an hour and 20 minutes. Owner refused refund and repeatedly called me ‘baba’ and a ‘stupid wonker’ when I was simply asking for a refund. Avoid like the plague.

Amazing food!! My go to place!!!! Hot fresh and really nice staff!! Thanks again up the road!!

we had to ring to see where the order was 15 minutes after it had said been delivered. To be told only 2 more minutes, to it taking another 15 minutes. and the food being barely warm.

absolutely disgusting asked for meat well done but didn't even looked cold it was cold so threw it away the chicken burger didn't have any salad after writing this all oncrhe notes the potato chesee bacon was squahed in the. box absolutely shocking and disgusting

Food was cold and was missing my cheesy chips I paid £5.99 for