Based on 7 opinions finded in 1 websites

Based on 7 opinions finded in 1 websites
Nº 2484 in 2913 in Edinburgh, City of
Nº 379 of 413 British in Edinburgh, City of
Opinions
Robyn era absolutamente increíble y se adaptó a todas nuestras necesidades! muy hospitalario 🩷 ¡Gracias Robyn! El lugar es acogedor, y Robyn es simplemente genial. ¡De veras! Ve y disfruta de tu tiempo.
AlexSipowicz . 2025-03-05
MORE AT TripAdvisor
Robyn es increíble! Un activo absoluto para su equipo, ella acaba de conseguirlo. Nos hizo sentir tan bienvenidos, recomendó tantas bebidas geniales. ¡Regresaremos solo para ella! ¡Gracias Robyn! ❤️❤️
Lucy P . 2024-10-21
MORE AT TripAdvisor
Been to this place several times and it has been gradually sinking downhill. The drinks prices are through the roof, and the senior staff are extremely rude. Save your money, go elsewhere.
Angus R . 2024-03-26
MORE AT TripAdvisor
Had a fab evening with some of my girlfriends from work. Drinks are divine and staff are friendly! What more could you ask for in Edinburgh
Maisie C . 2024-03-02
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The vibe was alright if slightly aloof, the drinks were fine but cost an arm and a leg. There was a sign which read ‘this is a no abba zone’ which tbh is embarrassing, if you define your vibe by what you don’t like then ur not cool xx
564stacey . 2024-02-24
MORE AT TripAdvisor
So apparently for a bar/ club setting, they only do table service. Which doesnt make sense because they don’t do food. Seevice was terrible because to will find the 2 “waitresses” hanging and chating around the bar. I went tobar 3 times. To order and they asked me to go back to the seat as it was table service but no comes to the bar to take orders. Clearly they do this for the service chRge but never available to take orders at the table. So we left. If you have 5 hours to have 3 rounds of drinks, then this is the best place to be because its actually quite nice (ambience wise) service 1/10z like for real. Experience at your own rick.
Sanjiv R . 2023-09-30
MORE AT TripAdvisor
We came here on a recommendation and were not disappointed. Fabulous cocktails, excellent service and knowledgable bartenders. Hidden away underground, very atmospheric! Very popular with locals!
Eléonore D . 2023-07-10
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584 Opinions
This is the first bad review I have ever written. The people are lovely but the somebody has redesigned the service system. It is the worst and most inefficient system I have ever seen. You will wait a v long time to get served. Somebody should take responsibility for this disaster.
1171 Opinions
Literally just left here 10:00am Tuesday 27th may girl left a guy on his own behind counter the kitchen bell was ringing for ages about 4 tables food sitting in kitchen under food heater I could see through glass in door. Butter ran out of its paper crazy carry on
335 Opinions
We booked this afternoon tea as a treat whilst away for a few days in Edinburgh but can honestly say it is the worst customer service we have received anywhere. To start, we were kept waiting for 20 minutes, after being seated, before anyone came to speak to us and the room was freezing cold. Food was reasonably nice but when asking for another pot of tea, which we had been advised was included in the extortionate price of the afternoon tea, they simply topped up the existing tea bag with hot water. When we asked for a new tea bag you would have thought we had asked for the world! Everything seemed to be too much trouble and made us feel as though we were making a fuss. There was a teaspoon of jam provided to accompany two scones and when we politely requested more jam we were told this was not possible as it had all been measured out according to the bookings for the day....unbelievable! A little more thought and consideration about the customer experience would have made all the difference but sadly we would not recommend this afternoon tea at all, you would do better in the regular cafe with a sandwich, piece of cake and cup of tea.