Under The Greenwood Tree Cafe in West Dorset

To the manager, I am writing to raise a concern regarding a recent interaction I had with a member of your team while visiting your coffeehouse. During our conversation, this staff member made comments about my accent, questioning why I “still” have it despite having lived in the UK for 18 years. He further remarked that he knows someone who has “lost their accent” after living here for a similar length of time, implying I should be compared to them. These comments felt intrusive and disrespectful, as they diminish my individual journey and identity. Accents are a natural part of one’s heritage and personal history, and retaining mine is a reflection of my background, not something that should be “lost” or questioned. I believe this interaction highlights a need for further equality, diversity, and inclusion training, as it’s essential that all customers feel valued and respected. Comments like these can alienate individuals, which is surely not in line with the welcoming environment your establishment seeks to foster. Thank you for your attention to this matter. I look forward to your response.

Lovely place to have a coffee after your MTB/Gravel ride, dog walk or just a bit of exercise. Car park is busy when the kids are off school but invariably you will get a parking space that is ANPR, so pay when you leave. Great service, toilets that are clean and well worth a visit.

Disappointed that not open on Bank Holiday Monday. Lots of people thinking it should be open.

Popped in for some late breakfast and coffee. Served by a lovely young lad, very pleasant. The cafe is always frequented by locals which I love, they are all very chatty and fuss my dog while giving great ideas for days out. It’s clearly very much supported by locals and visitors alike. It’s a small family run independent cafe on the edge of a forest…they make your food to your order. If you are on holiday then relax and enjoy your surroundings, it’s not a two minute drive through, it’s a chill out cafe 👍🏻

Did not seem too busy, and drinks were served straight away. but had to wait 30 minutes for sandwiches to be served.

Great Coffee and apple cake Friendly service, and nice walking area Car park £1 for 1hr

Go there regularly, great ambience, tea and gluten free slices, great staff.

Great place for stop off if cycling and or driving. Great selection of food and very friendly. Would highly recommend.

Pleasant trail to walk and very nice cafe, unusual lack of tea spoons? Five stars! :)

Best scons in U.K! Service was super fast and kind, Magic place surrounded by nature, unbeatable tea and so easy access. My experience here was amazing and a totally recommend it! :)

Lovely cappuccino and splendid scone.

Wonderful breakfast and slice of homemade cake after a walk to the cottage