Uncles Sam's in Worthing

Pleasantly suprised, hadn’t been to an uncle Sam’s in over 10 years so wasn’t sure what to expect, really good shakes, kids meals burgers were great, chips a bit sloppy but the best bit was the blue cheese burger!!!

Good bye uncle sams never again . late delivery. cold and overdone chips

Came for a quick burger. Staff look to have the dirtiest looking hands and nails to say they work in food, I wonder how many of them have a food hygiene certificate. Also using phones behind the counter, then touching food covered in germs.

always fantastic food and always hot.

food was packaged very badly burger was all squished and soggy! not good when it's so expensive

Very easy to use site to order and delivery was early so win win at round 👍👍

placed order, waited over an hour, got told it has been delivered but didn't so tried to phone the store and no answer, phoned 4 more times and still getting any answer, absolute joke so don't order from this branch.

Not as good as the branch in Lancing

Nowhere near as good as Uncle Sam's in Rustington.

Completely wrong order delivered. Couldn’t get through to restaurant. Food that was delivered was cold and soggy. Food went in the bin. Only partial refund from just eat. Don’t bother with this restaurant.

The service from the delivery driver was great! The food however, turned up lukewarm with the wrong drink!

Having read negative reviews I was nervous placing my first order but the food was delicious and milkshakes great. Delivery was on time and friendly - many thanks!

Horrible The People Weren't Wearing Hair Nets And There Was Hair In My Food. And I Ordered 2 Nine Nugget Meals And Paid For Them And Gave Me 2 Kids Meal. Vile Never Again Disgusting.

Can’t go wrong with uncle Sam’s never had a bad one been having since the 70s.

Delicious food and a very nice polite delivery driver

main item missing from order but what was received was great

Great burgers and chips, but forgot the drinks

large drink was small bottle of coke and small portions of food with overpriced delivery

I haven't received the food after ordering almost 3 hours ago. Delivery was booked for 1.20 pm its now 2.45 nd im still waiting ?!?!?!?! I expect a full refund once the order us delivered

moody delivery driver. Chips barely warm, Burger dry but daughter loved the chicken nuggets

The food was great, but the delivery driver actually had a go at me for ordering food

Avoid Broadwater Road, Worthing branch

The fries had lots of bad bits in them, they were not the usual fries, i wont be ordering there again

Hawaiian burger had no pineapple again, making it not a Hawaiian

saying delivered but not arrived yet

Did not receive chicken bites or dip for some reason

Wrong food, delivery driver didn’t follow my note.

Ordered at 17.45 arrived at 19.33 food was stone cold . Tried to call no one answered would like a refund this is disgusting paid 14 pound , 3.99 delivery charge to wait over an hour and half in total for cold food . Please refund my money . Not happy

this is the second time I have ordered a cheeseburger meals only to get just a hamburger, terrible service

I often order the same meal from here. Today it tasted completely different ! Didn’t even taste like beef. More like a boiled hot dog. Have you change supplier ? I tried to call but it’s a number you can’t get through too !

food always great, delivery time could be better

food was burnt no cheese on the cheese burger and the triple burger was burnt and under cooked

Ordered blue cheese burger but no blue cheese in it - food was cold

Food is always fresh and tasty

Delivery time was good as i live near by but chips where not cooked properly

I got the wrong order this happens far to often !

The burger was inedible they have used a completely different burger meat than normal and was like mush

Tasty food. Ordered pretty late so didn't think we would get it but our order was accepted, the food was hot and enjoyable.

Late and totally wrong order. Reading the reviews I don’t understand how they can get it wrong pretty much every time. We try not to get delivery from this place as it’s always either too slow or we get the wrong order. Definitely won’t be making that mistake again.

Delivery took 2 hours! Food was cold and inedible. Just eat only gave me a partial refund... ridiculous!!

it wasn't' delivered in the end, I had to collect as no driver turned up, after the app told me some had. How do I get my refund???

Pure rubbish soggy chips burger was smashed to pieces awful !! Usually really nice admittedly

Chips were near cold but burger was delicious. There must be some way of keeping chips hotter?

Ordered non-standard burgers (things removed, things added) and the order was perfected served. It arrived on time, with a friendly Just Eat rider. The burgers were hot, and the fries were warm which is generally the best you ever get with takeaway fries. Will use them again after this experience.

We had the wrong order delivered, took about 8 attempts to get through to the restaurant. Was told they would deliver our correct order with in 15 minutes. When that arrived another 35minutes. The food was cold and half of it was still missing. No hash browns in our burgers.

Ordered takeaway, cold food, missing items, no redelivery despite chasing, poor service. Very disappointed!

had to wait for 2 hours for it to be delivered .when it did turn up it was cold despite delivery wasn't that far from shop.so yrs it was a let down

Shambles all food cold, items missing and food delivered was wrong

After over an hour my order has still not arrived. Tried phoning and just got any response, really not happy

Cold food, missing items, redelivery promised but never happened, very disappointed with the service

Order was 40 mins later than stated although was shown as delivered on the app. When we tried to call the restaurant, the phone was permanently engaged. When order arrived, all items were cold and the delivery driver offered no explanation. Gutted as normally quality and service is good.

I’m still waiting for my food it’s now been 2 hours and 45 minutes since I placed my order and they have the nerve to charge a delivery fee of £10. Not Happy

Would have been lovely if it wasn't stone cold. Usual good quality, tasty food, just cold, unfortunately.

I wouldn’t even give this any stars if I had the option. Poor communication, poor service. No one cares. A disgrace

Delivery was an hour and 30mins late. Tried to call the restaurant 8 times with no reply. Asked on line for a discount for delay and they said no. When the food arrived it was cold. Will not be ordering again

Driver was quite rude asking for a tip - we paid £10.50 for delivery and he complained it was so far… not really how a customer should be made to feel

All cold drinks spilt not impressed at all chips were not even cooked

Order was 90 mins late, cold and incorrect and this is the restaurant’s response: "We're really sorry your order wasn't delivered on time. We hope you enjoyed your food." Abysmal service and will not be ordering from here again!

Very poor service, very bad communication from restaurant manager, food was not correct when it arrived..was the wrong burger, would not use this service again

We refused delivery as order was 50 mins over ETA and we tried to contact restaurant to ask if we were getting order, they didn’t pick up phone so we ordered elsewhere then delivery driver arrived - worst communication ever will not go back to Uncle Sams in Worthing

Food was cold, missing chips, chicken and drinks. They wouldn't answer the phone to rectify this and just eat hasn't refunded me a penny as of yet!!

Took nearly 2 hours to arrive and when it did everything was cold.

Order was perfect and still arrived warm even when delivering all the way to Chichester (30 min drive). Delivery driver was very friendly. :)

Cold food, normally hot and early

Order was late tried to call them and the call was ended every time, when messaged through just eat they gave me the option to ask for a refund or some money back which the restaurant refused. I dont usually ask for a refund but i felt this was warranted. The food was also very cold

the food was stone cold and the burgers was rock hard

After travelling home from our holiday me and my family were famished...we were looking forward to a nice burger and chips before heading to bed. It arrived on time and as ordered but was freezing cold. We ate it as we needed to get to bed but it was disappointing

All was cold when delivered. Won’t be ordering again. I do understand it’s not that close by but all stone cold.

The food was completely cold and not edible . It said the courier was on his way for ages so it's not surprising it's cold .

The Hawaiian Hamburger was lovely and so where the mozzarella sticks. The chips were stodgey and the chocolate milkshake was vanilla with some flecks of chocolate. Definitely better if you go in to get the order.

Food was soggy and cold. Drinks where everywhere

The chips were over cooked and they were very small portions for £3.10. Also the vege burger has changed to a bean burger which wasn't stated on the menu. I couldn't eat it as I am allergic to beans!

Ordered via Uber, over £10 worth of the meal did not arrive. 3 times the restaurant put the phone down on me as soon as I told them what happened. I will never use them again, over priced, rubbish service

Food was cold when it arrived.

Took 2 hours to deliver from a 30 minute wait time just to have no chips with the meal only one drink and it’s was stone cold like it hadn’t even been cooked. The packaging was so wet and greasy what did arrive was in a big lump no longer in the packets

due to be delivered at 1:10 then was changed 1:20 at 1:30 they put delivered but once i phoned them they said it was on way!! was finally delivered 1:43 food was cold

But to be fair the weather was atrocious

About 2 hours late and wouldn't answer when phoning the reasurant.

I don’t understand why you accept the order if you can’t get it delivered for over 2.5h. Also don’t make up unrealistic estimated arrival times that you also can’t make on time, just be honest about how long it will take. I won’t be ordering again.

The bun was a tiny tinchy bit ripped and squashed at one side, it didn’t look perfect but it tasted perfect, every time I get Uncle Sam’s burgers they are perfect, the best around.

Great food, bang on time. Always! :)

Food freezing cold and chilli sauce fell out all over food, not happy

We never got are food it just said enjoy your food but we never received it

Waited nearly 2 hours for my food for it to turn up stone cold but by that time we were so hungry we ate it. Definitely do not waste your money taste exactly the same as kebab burger and it would probably come faster.

Delivery was very late and food was cold and soggy. When I've collected my own order it's been nice but we couldn't eat it because it was cold and very late.

Ordered food in advance for it to arrive at 19.30 didn’t arrive until 19.50. Chips and burger were cold, my wife didn’t eat hers due to this. Very poor

just not good not for the money

I never got my food and no refund even after calling loads of times very disappointed

Food was delivered on time and warm. The amended order was prepared correctly, delivery was prompt and the delivery person friendly and cheerful. Good food, good price, good service.

Wrong order delivered and the number to contact restaurant will not connect… unable to resolve. Extremely poor service

order 3 lager diet Pepsi got 3 normal Pepsi cans tried to call not pick up

I've always liked Uncle Sam's, I'd like them even more if they stopped putting lettuce in my burger!

Food was soggy and moist. Not very appetising

Would not order. £15 for a wrap and chips. Ment to be large but chips small and wrap tiny for the price.

Uncle Sam's.....a burger to get your teeth into!

Payed for big milkshake they come small they chips wer soggu

Small portion for a large but still enjoyable, also no salt for chips

Terrible burger was in bits none of the dips I ordered yet again and milkshake half emptied in to the bag avoid this place at all costs

Took 2 hours for me to get my order from when I placed to to it getting to my door, requested for a refund and got no response

Great tasting burger but way too much salad. No option to not include salad online. Other than that the food is very good.