Based on 4 opinions finded in 1 websites
Based on 4 opinions finded in 1 websites
Nº 373 in 551 in Bedford
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62 Opinions
Great food, still hot. However we did not receive the full order and this was not corrected or refunded. The manager never returned my call after saying he did not want to argue. First bad experience with them which has annoyed me, especially with ring camera footage proving me correct.
1212 Opinions
We had a late lunch with you this Tuesday 18th March when we were visiting my brother who’s currently staying at Marbrook rehab unit. It was the first time my brother had been out anywhere for a long time and we wanted it to be a good experience for him. The food was good although my brother found his steak rather bland. The staff were friendly and helpful but using the disabled toilet when my brother needed it was extremely difficult and stressful. My brother was in his electric wheelchair and my husband was helping him. Access in and out was difficult due to where the toilet is located in a corner and there there was limited space inside to manoeuvre the wheelchair. The wheelchair is a standard size. We did mention this to a member of staff who said she would pass on our concerns. We understand that a refurbishment is due to take place soon so would urge you to consider improving toilet access for wheelchair users. Thank you.