Based on 625 opinions finded in 2 websites
Based on 625 opinions finded in 2 websites
Nº 524 in 803 in Southend-on-Sea
Nº 85 of 109 Other cuisines in Southend-on-Sea
Opinions
Food soo good, affordable, great atmosphere and very accommodating. Should be rated higher. £5 negronis also made my girlfriend like me a bit more
Adam L . 2024-09-27
MORE AT TripAdvisor
Always excellent, friendly service with the best pizza by far.
Ashley Felton . 2024-09-21
MORE AT Google
Excellent service and pizzas were good as ever!
Paul Taylor . 2024-09-21
MORE AT Google
Can’t beat the pizzas and good service.
Zoe Whiddett . 2024-09-20
MORE AT Google
Food was excellent, service very good in a very relaxed atmosphere, will definitely be back
Paul Cannon . 2024-09-18
MORE AT Google
Really enjoyed our visit to Ugo’s this evening, the staff were really friendly and helpful. Food was delicious and served hot out of the wood-fired pizza oven! Cannot wait to go back!
Laura Gower . 2024-09-13
MORE AT Google
Delicious pizza and friendly service
kie1982 . 2024-09-12
MORE AT Google
Great Pizzas every time we go there We love firewood Pizza and we think that they are better than Pilgrims or Franco manca
stephen mariner . 2024-09-08
MORE AT Google
Always a great place for popping in for a drink or a delicious pizza. Staff are great, and very helpful and friendly
Fin Preston . 2024-09-07
MORE AT Google
Great meal and service. Burrata starter and garlic bread were lovely, as were the pizzas from the wood oven. Cocktails were also excellent. Would recommend.
Karen Harvey . 2024-09-04
MORE AT Google
Staff were amazing with our children. Didn’t feel like the children were a pain to them. Thank you.
james&aimee holmwood-mccoll . 2024-08-31
MORE AT Google
Lovely food and atmosphere. Waitress very attentive and friendly
Sara Welton . 2024-08-30
MORE AT Google
Took two of my grandchildren for pizza and the staff were so lovely and helpful ....didn't feel rushed and catered to the whimsical choices requested.....highly recommend
Ruth Cozens . 2024-08-29
MORE AT Google
Really friendly & helpful staff who went to check when we had specific questions about ingredients, this was very much appreciated. Lovely relaxed atmosphere & delicious pizzas- can’t wait to come back!
Amy Worsdale . 2024-08-26
MORE AT Google
Would prefer a table service for ordering when sitting outside but not the end of the world.
Dan Lee . 2024-08-26
MORE AT Google
Good pizza Fantastic sausage and fiorelli Best pizza in the leigh area
Eastlondon Antiques . 2024-08-17
MORE AT Google
Friendly staff and great food. Thank you
Heather Stevenson . 2024-08-16
MORE AT Google
Yes very. Lovely Pizzas, friendly and attentive waitresses and the owner provided a replacement pizza for one of put grandchildren's pizza where the pastry was slightly overcooked. All round excellent visit.K
Keith Hadden . 2024-08-09
MORE AT Google
Booked a table on the day for 6 people, soon realised i needed more seats so sent them a message through there messaging service and managed to get enough seats for 9 people, they got back to me within an hour or 2, pizza was lovely, very reasonably priced in our opinion
Adam Pryke . 2024-08-09
MORE AT Google
Great as always… beer & pizza, perfection!
James Hollanders . 2024-07-27
MORE AT Google
We have come here twice in the last month and have to say the food itself is banging. The pizzas are amazing and always perfectly fresh- the anchovy garlic bread is to die for. The thing that constantly lets them down is service. Both times we have come we have made it clear we want something as a starter (burrata and garlic bread on respective occasions) but it’s always come out with/after the pizzas… if you don’t do starters why don’t you say that and just say it will come together? Both occasions we went early evening (4-5pm) when there was max 5 tables- service was still slow. On the most recent occasion when we ordered our drinks we asked for a glass of ice, that never arrived, when our food arrived asked another member of staff the same thing and it didn’t arrive so went to the bar mid meal where both staff members were just standing and barely got an acknowledgment. They don’t check back on your food if it’s okay and when we had ‘finished’ (we left half as we wanted to take it home) just went to take the plates without actually asking if we were done or how it was. I’m a waitress myself locally so am very sympathetic as I understand when you are busy things can be forgotten but there was 3 floor staff for 5 tables and yet still service was dire. I hope the service improves because the food is good and that’s half the battle. We will probably stick to takeaway from here so I can get more of that garlic bread!
AmelieE . 2024-07-14
MORE AT TripAdvisor
We love Ugo’s it’s the best restaurant in Leigh ! Great food and lovely staff .
Faye Gray . 2024-07-13
MORE AT Google
Absolutely buzzing, and lovely staff.. Great food..
Alexis Bonington . 2024-07-13
MORE AT Google
First class food especially as in genuine pizza wood oven
Bernard hogan . 2024-07-07
MORE AT Google
Great pizza, best in the area and great service. Highly recommended
Tariq Bayjoo . 2024-07-03
MORE AT Google
Ellie and colleagues looked after us brilliantly!
Patrick H Fox . 2024-06-29
MORE AT Google
A fantastic meal, great atmosphere and amazing negronis. Some of the best pizza ever and really lovely service!
Vanessa Murray . 2024-06-28
MORE AT Google
Very good pizza in proper European standard
Jakub Perzyński . 2024-06-25
MORE AT Google
Best pizzas I have ever tasted, perfect service and fantastic staff, plus £5 superb Negroni cocktail! 10 stars **********
SITEK . 2024-06-23
MORE AT TripAdvisor
Great pizzas but the service was absolutely dreadful. We watched the kitchen fulfil a load Deliveroo/Uber/whatever orders before our pizzas were even made. We waited 45 minute for our pizzas.
katorr8 . 2024-06-17
MORE AT TripAdvisor
Best pizza in town, we love it here! Will come again soon 🤩
Stephanie Gammell . 2024-06-16
MORE AT Google
Average pizzas from a limited menu. Maybe needs a bit of variety.
Mark Blakelock . 2024-06-15
MORE AT Google
My absolute favourite place for pizza. We always go here when I visit my dad in Leigh and it never disappoints. The pizzas are amazing! Base and toppings are perfect. I love having the chilli honey drizzled top. Other dishes are fab too; the meatballs and prawns are a must! I only wish they would open up a second Ugos in Brentwood as none of the pizzas on offer here are any where near the standard or deliciousness of Ugos.
Rachael Peet . 2024-06-14
MORE AT Google
Great food and service! A lovely evening :)
Hayley Ashworth . 2024-06-08
MORE AT Google
Pizza base has lots of taste and flavour.
Paul Beckett . 2024-06-05
MORE AT Google
Fabulous Melanzana Parmigiana and garlic bread. Also enjoyed the organic rose wine which comes in a carafe.
Sally Dickinson . 2024-05-29
MORE AT Google
Always good, super relaxing on a sunday
Adam Stephenson . 2024-05-27
MORE AT Google
Great food and really friendly service. Would highly recommend
Kezia Khan . 2024-05-27
MORE AT Google
Great garlic bread and pizzas enjoyed by the whole family.
James Preston . 2024-05-26
MORE AT Google
The best pizza ever! Thank you!
Lee Dunne . 2024-05-25
MORE AT Google
Coming from an Italian family, i can honestly say these were the best pizza’s we’ve eaten here in the UK. Ugo’s has alot of history in leigh and i would recomend it in a heart beat. The vibe has always been good. I can promise you it will not disappoint
Darren Butteriss . 2024-05-25
MORE AT Google
Amazing fresh food and friendly staff. Always happy to visit
Shelley Legge . 2024-05-24
MORE AT Google
Was quite nice, not the best pizza I've had but still a very good one, would recommend
Tom Skingle . 2024-05-18
MORE AT Google
This is the best pizza I have had since being in Napoli
Michael Ansell . 2024-05-17
MORE AT Google
Great pizza, service and atmosphere :).
Catherine Marshall . 2024-05-16
MORE AT Google
One of the best pizzas in the area. Drinks are on the more expensive side and it can lack in atmosphere. When visiting recently it was very hot inside, maybe due to the sun and the pizza oven, just something to be aware of. There are a few tables outside and we managed to get a table on the day without booking for Saturday lunchtime.
Emily G . 2024-05-16
MORE AT Google
Always so delicious. Best pizza and lovely atmosphere. Thank you Ugos.
J Binns . 2024-05-12
MORE AT Google
Best pizza in Essex, great little restaurant! Always great service and even better pizza!
Emma Barnes . 2024-05-11
MORE AT Google
I like Ugo's and their food is very good, I just wish the drinks were 20% cheaper !
It's About Time - The clock and watch shop . 2024-04-27
MORE AT Google
We had a our 8 month old with us and the staff were all really lovely and helpful
Jamie Rumble . 2024-04-20
MORE AT Google
A lovely independent pizzeria. Having moved to Leigh a couple of years ago from London, we now order from here regularly, either as a takeaway or eating in. Easily the best pizza in Leigh on Sea, and would compete with the best I’ve eaten anywhere, including across Italy.
Oliver Mitchell . 2024-04-20
MORE AT Google
Great staff Great food Great service
Harvey Murphy . 2024-04-18
MORE AT Google
£3 surcharge for non-dairy cheese 🙁 Otherwise, good pizza and friendly staff
J B . 2024-04-14
MORE AT Google
The seating/chairs felt a bit cheap/unaccomodating. Our order was taken but was subsequently lost - the staff were apologetic a kindly offered to remove a pizza from the bill as an apology which was nice. The sides/starters were SUPER nice and tasty. However when the main order came one of the pizza's were wrong - potentially in a rush to get the order, re-ordered, WE could've ordered wrong.. but we'd waited so long we couldn't be bother to get it corrected again.. Empty glasses/bottles were never removed from the table for the whole duration of our visit, so our table was very cluttered. The staff were not very attentive with drink orders. Dips were generous in size which is a plus - normally places are really stingey with sauces! There was A LOT of things missing from the menu. A lot of drinks and Desserts which was disappointing. Plus we had to flag down the staff to order dessert. Sadly would not revisit despite the food being very good
Emily Mitchell . 2024-03-11
MORE AT Google
Nice. Love the pizza and not my first visit by a long way
Mike Bishop . 2024-03-04
MORE AT Google
A black haired worker about 6’1ish was extremely rude the whole night and I have now come to the conclusion he is the reason for my outbreak of herpes. I had heard good things about ugos from friends and me and hubby were excited to attend. Upon exiting our new Mercedes benz (in public parking, Can you believe it!) we walked in the restaurant with high hopes, these hopes were inevitably crushed. We were shown to our table where I ordered the “Stan wick cran with shrimp” it arrived and I must say I was not pleased. The cheese was plastic and tasted like old rubber the dough was to be frank undercooked and caused long nights of pain including my bosoms. Furthermore the food was cold and I had to ask for it to be reheated. We left and fled as soon as possible. Unfortunately the unkind gentleman (who to be frank looks underaged) that’s served me was a walking minefield. Spots galore. After eating my meal and leaving the morning after I was awoken to cold sores on my mouth. I will be in contact with my lawyer.
Phroze . 2024-02-26
MORE AT Google
Popped in for a bite to eat and the place was empty apart from one table. Ordered my food and four other groups of people arrived after us. Was waiting for our food to arrive and noticed all of the four other groups who arrived after us all had their food served within 30 minutes of us being there. I went up to ask why everyone else had been served their food and we hadn't, and they said they 'forgot to print a ticket so the order hadn't gone through'. Without any immedidate iniative to resolove the issue and no heartfelt apology I no longer felt like dining there so I told them I had to leave soon and to cancel my order (which ironically didn't need cancelling). I was then asked if I'd like the bill to pay for my coffee lol. Great service guys...
Fizzle . 2024-02-25
MORE AT Google
Always a great experience. Great pizza. Great service. Great fun.
Tel A . 2024-02-20
MORE AT Google
Best Pizza Ever! P Dog Central 🪩🥂💥
Ashley Milson . 2024-02-10
MORE AT Google
We arrived at 5pm. Food was great and at that time who cares about the atmosphere.
Gary Murphy . 2024-02-02
MORE AT Google
Delicious Neopolitan-style pizza and very friendly service.
Elliot Gomm . 2024-01-03
MORE AT Google
Simply stellar pizza, a bonanza of authentic flavours, fresh ingredients, and mouth watering options. This is the best pizza in Essex, no contest. Prices are fair, food was served promptly, and you can even ask for customisation that isn't on the menu. You absolutely can't miss this one!
Jason Eiserman . 2024-01-02
MORE AT Google
Really good authentic pizza,was just passing and the place looked lovely and relaxing from outside and it didn't disappoint! The staff were friendly and attentive the service was quick and the pizza was fantastic. Would highly recommend.
Josh Patrick . 2023-12-30
MORE AT Google
Done a takeaway tonight and I must say.. best pizza in the area!! The restaurant looked great!
Graham (Greyhamc) . 2023-12-10
MORE AT Google
Our server Ava was wonderful! The pizza was brilliant and tasted so authentic. Lovely restaurant and good location just off the broadway
Isabel S . 2023-11-19
MORE AT TripAdvisor
17 of us went here for a work meal last night and the guys were awesome. All the meals (starter, main, desert) all came out in a quick fashion, and drinks were kept topped up frequently. Always love a meal at Ugos, the quality of the pizzas are immense, and the flavour toppings are terrific (prosciutto rocket & pepperoni honey are my personal favourites) - but the service is also, always exceptional. Fantastic evening, thank you very much.
Terry Aitchison . 2023-11-17
MORE AT Google
Great service and even better pizza!
Connor Locke . 2023-11-17
MORE AT Google
With every bite I was transported all over Italy, the first one took me to Naples, half way in, Milan was tingling and Rome brought it home on the crust with that chilli honey & garlic dip. Magical place. Highly recommend!
Carla W . 2023-11-17
MORE AT Google
Had lunch there today and met the owner James,I can honestly say the pizzas are incredible,James has so much passion for creating the best experience, and this really shines through in the pizzas. Having worked abroad in italy and getting to enjoy some really great pizza,I am very particular about where I can enjoy them over here in the UK.Im very lucky this place is local to me,however I'd drive hours even if it wasn't just because of the quality of the pizza. Best pizza place this side of Tuscany.
Daren Fox . 2023-11-16
MORE AT Google
Literally the best pizza in Leigh. My go to is always the pepperoni honey. Oh and get the garlic dip too for the crusts! Game changer! 👍🏻
Steve Outridge . 2023-11-08
MORE AT Google
The best pizza in town! After recently moving to the area, I’ve had multiple people recommend Ugos to me. I had the hot honey pizza and it was superb! The service and speed was impeccable, I’ll definitely be returning ASAP
Luke W . 2023-10-22
MORE AT TripAdvisor
Absolutely brilliant pizzas, love that they have kids pizzas too - only downside is the additional charge for vegan cheese even when swapping over with dairy, it’s a £3 supplement which is pretty steep/unnecessary.
LJ C . 2023-09-09
MORE AT Google
The best pizzas in town and well priced cocktails that you can't really get in many places. Ugos offers unique food and drink. It's become a favourite for me and my wife. The £5 Negroni is particularly good for me, and my wife loves the chilli honey cocktail.
Peter Vinten . 2023-09-06
MORE AT Google
Ordered takeaway pizza from here. The pizza was delicous, however the dip I ordered was missing (so check the order). I will be eating in the restaurant next time!
Ben . 2023-07-10
MORE AT Google
Best pizza I've had in a while! Delicious, full of quality ingredients, and cooked in a real oven! £5 Negroni as well, OMG.
Mirko P . 2023-07-01
MORE AT Google
Great pizza, great service/staff and always a great atmosphere
Craig Pryor . 2023-06-22
MORE AT Google
Do not go here if you have a gluten intolerance. I took my pizza loving children who did love it. And the pizza is amazing. Definitely 5 star pizza. But for my gluten free husband Ugos options were poor and over priced. This is the first place we've eaten where the options without gluten were so bad.
Lynsey Jackson . 2023-06-20
MORE AT Google
Awesome vegetarian pizzas - just brilliant bases, best sauces and really tasty toppings. The team were very welcoming and looked after us throughout our dinner.
Bhavan Ramanathan . 2023-06-20
MORE AT Google
What fabulous pizza….the best I’ve ever had! They were really busy but the service was still great. A really buzzing atmosphere but not too loud that you couldn’t hear. Highly recommend!
Niki Slaughter . 2023-06-04
MORE AT Google
Probably the best pizza I've had in England. Cooked to perfection.
Adam . 2023-05-25
MORE AT Google
I don’t want to be too negative as I’ve had pizza delivered from here several times that’s great that I’ve not reviewed but unfortunately the dining in experience doesn’t match up. Tonight myself and my two young kids arrived at 5.40 and ordered 3 pizzas, after 30min realised that a table that arrived later than us were being served, in fairness the waitress saw this and promptly looked into and apologised for the error and assured me we’d be seen to next and that my kids pizzas wouldn’t be charged. This was sufficient for us but again another table was then served ahead of us and when the pizzas arrived only the kids were ready and then when all 3 were finally done it turned out they’d gotten one of the kids wrong. By this point it had been nearly an hour and whilst I appreciate the gesture when we got home the pizzas had clearly been rushed to get out as weren’t cooked anywhere near to standard we’d been used to previously and some of toppings were underdone.
ryan s . 2023-05-12
MORE AT TripAdvisor
Delicious pizza, nice drinks, nice atmosphere. Thoroughly enjoyed it and would recommend to others
Joe Boyle . 2023-05-09
MORE AT Google
We got delivery to home which arrived exactly when specified, and was very tasty. Chewy, sour, crusty dough with generous toppings … just like pizza should be.
M M . 2023-05-08
MORE AT Google
Nice place, busy so best to book. Good pizza, and easy to see it being cooked in the wood oven. Good value for money. Better than other pizza places in the area.
Christian Gilson . 2023-05-07
MORE AT Google
This place really is the best pizza in town! And we’ve tried them all, but Ugo’s just smashes it! The tomato base is so tasty and the toppings are so fresh and authentic. We have the vesuvio and the pepperoni/honey pizzas which were Devine. And the burrata, wow. All I can say is you must try it for yourself! We will be back very soon!
Katy Batstone . 2023-04-29
MORE AT Google
Great pizza, 3rd time eating here and the food has always been top notch. friendly efficient service, decent pint of pale.
williamwI1571SV . 2023-04-05
MORE AT TripAdvisor
First time here as a pizza restaurant. Went with friends and its was very nice. Just a couple of negatives, we sat at the back and it' was rather dark I couldn't read the menu. Had to use torch on my phone to see it. Just a tiny bit more light would have been great and I ordered the mushroom and prosciutto pizza which looked lovely the only downside was the ham was very salty. I wouldn't order that again one but I would return. Staff were great. Thank you.
Tris Pritchard . 2023-03-26
MORE AT Google
I love the food here, have been several times. Most of the time the service is lovely too! The pizza dough is to die for as they use what I believe is sour dough which is my favourite. I cannot fault the food or setting. The only reason I have not give it 5 stars is because on one occasion that i have been the service was not great. The girls were having more private conversations behind the bar rather than serving us and they also forgot to put our order through. We then did not get our food until nearly 10pm so we then felt rushed to eat it. No apology or acknowledgement given. The only reason I know they forgot is because I heard the girls say it to each other behind the bar. Since then I have been again and am going again this week so I assume it was just due to a busy night. Cant wait for my pizza!
nickeys2022 . 2023-03-02
MORE AT TripAdvisor
So it's the second time I've picked up a pizza for collection at the time they suggest and it's cold and hardly any meat toppings I had pepperoni before very few and here with the sausage I've paid £15 for a brocoli pizza and it's mainly crust look at the bread left over I paid for pizza not a load of bread never again
onlinecarter . 2023-02-16
MORE AT Google
Pizza like in Italy! Will be back for sure ! Great place in Leigh for lunch / evening out! Nice stuff ,good prices!
monikasruotolo . 2023-02-09
MORE AT TripAdvisor
Pizza was good, probably best you can get in that area. Lacking a bit of topping in my view especially the cheese. Service was a bit slow but on relaxing Sunday I was not too bothered.
Denis A . 2023-02-08
MORE AT Google
burnt pizza, lack of filling will not be going back. Excellent , attentive staff, good quality beer.
cirrus2016 . 2023-01-27
MORE AT TripAdvisor
Unfortunately, it's not a bar anymore
Damian Kemp . 2023-01-15
MORE AT Google
Went for an early lunch. Service was great. Pizza cooked almost in front of us in the restaurant. Great food.
Vincent Cox . 2023-01-12
MORE AT Google
Before being a pizza bar, they did great food anyway - now it’s next level. Best pizza in Southend, no contest I’m afraid! High quality ingredients and a good variety of options on the menu, friendly service and owners with a good selection of beers on tap and other drinks. Highly recommend - always busy, because the food holds up every time.
Sam Bromfield . 2022-12-22
MORE AT Google
Some of the best pizza in the area. Second only to its sister restrain Irmas.
Noah Cockett . 2022-12-21
MORE AT Google
We are not big on takeaways - partly because they are generally pretty unhealthy but also because of the cost. However, we’ve had a few takeaway pizzas from Ugo’s recently and tonight we had pizza, salad and a burrata. The quality of every ingredient was top notch and everything was cooked to perfection/super fresh. Portion sizes were very generous too. It’s great to have somewhere local that is consistently good that we are happy to use when we want the odd night off cooking! 10/10 Ugos x
DavidGilly . 2022-12-08
MORE AT TripAdvisor
Really disappointing. Pizza was undercooked in the middle. Went for one of the most expensive ones (Ragu) it tasted okay but was dry/barely had any topping but with cheese that wasn’t cooked through. My guest’s pizza was cheaper but was similarly lacking in topping and had lumps of undercooked mozzarella. Perhaps they didn’t bother trying with us as they thought we were tourists. We are locals and will not be coming back. Pleasant enough staff… but it took an age to get the attention of the two waitresses in order to pay - they were busy chatting and didn’t wish to stop.
Anwar Ibrahim . 2022-10-13
MORE AT Google
Incredible pizza. I had the vesuvio and this was outstanding, cooked right in front of you in wood fired oven. Nice vibe inside very relaxed. Would highly recommend
Oscar . 2022-10-02
MORE AT Google
Pizza’s were nice, but did lack toppings. No complaints for the dessert, however service wasn’t particularly good. Staff were friendly but not attentive whatsoever. Felt like 75 % of the time in Ugo’s was spent waiting to be served or plates/glasses to be cleared. They were mostly chatting in a group by the bar for long periods. We had were forced to collar waitresses many times as we were waiting for so long. It was evident to see other tables had a similar experience. Based on this, I’m reluctant to return.
Ben Parsons . 2022-09-17
MORE AT Google
These schedules may not be completely accurate on special days. Please always confirm with the restaurant
Similary restaurants in East of England
981 Opinions
Great Costa, usual helpful and friendly service. Seating area clean and tidy, drinks great quality
1158 Opinions
Visited today, a very busy restaurant on a Thursday lunchtime. We were unfortunately attending a Wake, however, the staff were just so helpful and attentive, given that they still had their lunchtime trade to deal with. We were about 50 people, the buffet, was a delicious, and served promptly and attractively. Teas, coffees and bar drinks were delivered by the smiling waitresses. Nothing was too much trouble. Cannot praise them enough. Hope to come back on a happier occasion, even though we live 70 miles away. The place has a great vibe and a fantastic position. All praise to the staff
1029 Opinions
Excellent full english breakfast. Great service and good value for money for families, highly recommended Services was great, the manager Kelly was great in accomodating in one table my large family and friends. Definetely will come back. Thank you
236 Opinions
I wasn’t going to write this review as I appreciate a negative review can really affect a small independent business like this, but after reading the other negative reviews it sounds like my experience wasn’t an isolated incident so the owner/manager needs to take notice. When I walked in there was a sign saying “please wait to be seated” but no one around. I waited a good 5 minutes before a young girl came to the counter and said very condescendingly “oh, just a table for one?” One of the main reasons I had decided to come here was because of a sign out the front advertising milkshakes. I asked what flavours they had but was told “no we only do them in summer.” Okay then. False advertising. I then noticed the specials board which advertised the cake of the day as white chocolate fudge cake. Thinking that sounded great I asked for that. “No we don’t have that” I was told. Okay then. More false advertising. At this point I wanted to say “you know what, I’ll just go then” but I felt awkward so asked what selection of cakes they did have. Victoria sponge, lemon drizzle, apple crumble.... what a basic selection! No carrot cake, no red velvet, and no chocolate. I decided to go for the coffee and walnut. When it came time to pay, I realised I only had about £3 in change but I had my debit card and 2 credit cards on me and clearly wasn’t trying to steal a slice of cake. I thought a slice of cake couldn’t possibly be more than £3 anyway, especially as Maxwell’s Cafe over the road does delicious cakes for £2 a slice. Wrong. £3.50 for a slice of cake. The minimum for card payments is £5, which is understandable. But my god the look the woman gave me when I asked if there’s a cash machine nearby. She made me feel like a criminal! She was so rude and made the situation unbearably awkward. I was standing there with my purse, obviously not trying to dine and dash. I even said to her “look I’ll just pay you £5 for the cake”. I felt so humiliated. I was made to feel absolutely awful from the moment I walked in until the moment I walked out. It’s such a shame as I had been thinking about coming for afternoon tea with friends here but I won’t be stepping foot in here again. Not after being treated like that.
410 Opinions
Great food and service. Beetroot Panna Cotta was a great starter - light but depth of flavour. Halibut perfectly cooked. Steak cooked as ordered and fabulous chips! Menu was excellent with great choices - good choice and reasonably priced wine menu Attentive service and good value for money. The restaurant looks superb and is well located.