Ugo's Cafe Bar in Southend-on-Sea

Always happy with an Ugos pizza, and garlic bread with the family!

Always a great experience. The staff are lovely and I can honestly say that the pizza is the best I've had anywhere.

Staff were amazing with our children. Didn’t feel like the children were a pain to them. Thank you.

This was the best pizza I have had so far in the uk. Thank you very much. However, my espresso was very sour for some reason but the rest was amazing. We will definitely come back to try other pizzas :)

Brilliant atmosphere and very good service!

Absolutely delicious Pepperoni and Hot Honey pizza! Great service and authentic pizza

Nice local pizza place and quite affordable

another lovely evening in Ugos. fab food, service and atmosphere xx

My husband was planning a work social here, but due to the mixed reviews on another review site, he wanted to try it out. We had booked the meal as we weren't sure how busy it would get. We were greeted from afar as we entered, not sure where we should be sat, she eventually told us to sit wherever we wanted to --the place was empty at this time-- The food was lovely, but the service was terrible. We waited some time for our starters, which was just garlic bread with honey, chilli and something else - nothing taxing. It took 40 minutes for our Pizza to arrive! The server and I use the term loosely had no real interest in the customers. She had little interest in us other than grabbing our order, and then going to back to the bar and kitchen area for a chat. When the pizza finally arrived, she asked if we wanted chilli oil, I said no, and my husband said yes. She came back, banged on the table next to me and slid across the table. We only got asked if we wanted anything to drink at the clearing of the plates, oh, and she asked if the food was ok. No charisma, no real charm to entertain the clients, the epitome of not wanting to be there. We finished our meal and waited for some movement towards us by the server. There was still no movement, so I had to wave to get her attention and gestured for the bill. She slovenly walks towards me with bill in hand, hands it to me and says "when you're ready, you pay at the bar". That would have been a helpful introduction when we arrived, at least then everyone knew the rules! I went to pay, but she offered no smile, or interest other than to take our money. She had the cheek to ask me to pick a tip from the options on the screen and press continue. I took great delight in pressing no tip and continued and made the payment. Her face was a treat, how she thought she had earned a tip for that service is beyond me, and she wasn't even discreet - she stared at the screen as I selected the tip. Simply, don't bother wasting your time here, there's an Italian restaurant near Benfleet railway station that offers a much higher-end service, with a lighter bill at the end of the meal. They also know what customer service is all about!

Amazing pizza. 1st class. Could not fault it.

Love Ugos. Best pizza in Leigh. Missed out a round of our drinks. We never mentioned. But they soon realised and put them on the house. Don’t look for perfection. It’s laid back. Good music Good vibe. Nice staff. Great pizza.

Good pizza Fantastic sausage and fiorelli Best pizza in the leigh area

Love Ugo’s pizza’s, the staff are lovely and they are very accommodating with the kids. We go at least once a month.

Lovely pizza. Friendly staff, great cocktails. We will be back

Delicious pizza! Lovely atmosphere. The young lady serving us was excellent.

Great food, staff, service & atmosphere. Really good pizza with little taste hits all the way through. Chilli honey a revelation. Definitely be back.

Great pizza, 10000% the best on offer in Leigh and surrounding area... Garlic bread was bloody lovely.

Lovely evening, fantastic food with cozy vibez and cool playlist! 🙌🏻

Catching up with old friends. Left us to it and came by as often as needed. Always a good pizza and pint.

Absolutely love Ugo’s! I have been a few times before and will definitely be back. Wonderful pizza, wonderful atmosphere and restaurant! Thank you!

Always delicious pizzas and really friendly service!

Not overjoyed tonight. Paid £54 for 3 Pizzas and they were all burnt around the crust - not like in the pictures online but actually black all over! Toppings weren’t very generous at all, either. It was ok otherwise and if it had been £30, I probably wouldn’t have grumbled. But at £54 to eat a pizza at home, it should have been better.

Delicious pizza in a buzzy atmosphere. We'll be back - and soon!

Took my partner for his birthday as he’d never been and he loved it, like I knew he would! 😊 if I could give 10 starts I would! Food and cocktails 👌🏼

Booked for Saturday lunchtime for a family ‘catch up’ . Decor was cosy and casual. Service was prompt and friendly. Food was delicious. Would definitely visit again

I have lived in Leigh-on-Sea for most of my life (which is guite a considerable time!!) But this was my first visit to Ugo's since they have been serving pizzas. I can say without a shadow of doubt that this was the best pizza I have ever eaten. The restaurant has a great atmosphere and the staff are friendly, efficient and helpful. I will certainly be returning.

Had the best pizza I’ve ever eaten here today. Asked for well done and came out absolutely perfect. The vodka sauce was amazing too!

I came hear for lunch yesterday for a pizza and a beer I loved the pizzas they do the best pizzas in hear ill definitely come back again

Great tasting pizzas, good menu choice with options to change toppings around. Perfectly cooked well done chefs. Staff are friendly, helpful, welcoming and efficient.

Always a good pizza and a decent negroni

Good choice of pizza and drinks. Always tasty.

Couldn’t fault it. Lovely polite staff. Service first class. Freshly made pizza very tasty. Dined at 4.30. It wasn’t too busy, comfortable. I will take granddaughter again for sure

Not the best pizza I have ever had but it was nice and they were very generous with the added topping. What was annoying was we ordered starter of prawns with garlic bread, prawns turned up, which were not great, and before starter finished we were served with two main course pizzas and the garlic bread.

Delicious food and reasonably priced

Amazing! Last time I had such a good pizza was when visiting Italy! So so good! Loved the atmosphere and service was good as well. Will recommend and come back!

Lovely meal, so nice …pizza with hot honey was amazing

Having been to Naples, this is the closest pizza I can find to it. Have been here so many times. Pizza is always unreal & better than Pizza Pilgrims (who I’ve noticed are always highly rated). Service is always great & the atmosphere in the evenings is lovely. Consistently great food.

I am very disappointed with my recent experience at your establishment. While the listed closing time is 10:00 PM, I arrived at 9:00 PM only to find that the restaurant was already closed. What was particularly upsetting was the behavior of the staff. Instead of addressing the situation directly and explaining the early closure, the staff member appeared to deliberately avoid my attention by hiding behind a wall to expedite their closing process. This behavior comes across as unprofessional and disrespectful to customers. A simple explanation would have been sufficient and much more appropriate. I hope you address this matter to ensure better communication and professionalism in the future.

We said to them we only one drink and we order a bottle of wine but the take time to have it but the service is really bad and one of the girl say you only got two mins that not what say to regards customers not going there again

Spent 2 weeks travelling across Tuscany this summer. Somehow this was still my fav pizza ever. Thank you Ugo. Amazing date night! Saucy negronis too. Can bearly type after 55,000 cocktails 🍸

Excellent pizza, great service... Overall really enjoyed the experience.

First class food especially as in genuine pizza wood oven

Pizza was really good but it did take ages to place our order... I think we must have been sat for at least 10-15 mins before we were offered drinks and another 10-15mins before we ordered food... in the end we had to call the waitress over to ask them to take our food order. So service could be improved but over the quality of the pizza was top notch!

Food, atmosphere and Friendliness 100%

Lovely evening at ugos as always! Thank you :)

Amazing pizza, lovely cozy atmosphere and delicious wine ✔️

Last minute reservation - superb

Great place. We had pizzas, garlic bread and cocktails. All delicious. Visited early evening as they put candles out on tables. Will definitely return 😊

Delicious food, friendly staff, good value. Will definitely be back.

Excellent pizza, drinks flowed. Fabulous night at Ugos as always!

Really good service and high quality pizza!

The pizza was divine. I got the pepperoni honey pizza with garlic butter crusts. Maybe one of my favourites of all time!

Food soo good, affordable, great atmosphere and very accommodating. Should be rated higher. £5 negronis also made my girlfriend like me a bit more

Always excellent, friendly service with the best pizza by far.

Excellent service and pizzas were good as ever!

Food was excellent, service very good in a very relaxed atmosphere, will definitely be back

Really enjoyed our visit to Ugo’s this evening, the staff were really friendly and helpful. Food was delicious and served hot out of the wood-fired pizza oven! Cannot wait to go back!

Delicious pizza and friendly service

Great Pizzas every time we go there We love firewood Pizza and we think that they are better than Pilgrims or Franco manca

Great meal and service. Burrata starter and garlic bread were lovely, as were the pizzas from the wood oven. Cocktails were also excellent. Would recommend.

Lovely food and atmosphere. Waitress very attentive and friendly

Took two of my grandchildren for pizza and the staff were so lovely and helpful ....didn't feel rushed and catered to the whimsical choices requested.....highly recommend

Would prefer a table service for ordering when sitting outside but not the end of the world.

Really friendly & helpful staff who went to check when we had specific questions about ingredients, this was very much appreciated. Lovely relaxed atmosphere & delicious pizzas- can’t wait to come back!

Friendly staff and great food. Thank you

Booked a table on the day for 6 people, soon realised i needed more seats so sent them a message through there messaging service and managed to get enough seats for 9 people, they got back to me within an hour or 2, pizza was lovely, very reasonably priced in our opinion

Yes very. Lovely Pizzas, friendly and attentive waitresses and the owner provided a replacement pizza for one of put grandchildren's pizza where the pastry was slightly overcooked. All round excellent visit.K

Great as always… beer & pizza, perfection!

We have come here twice in the last month and have to say the food itself is banging. The pizzas are amazing and always perfectly fresh- the anchovy garlic bread is to die for. The thing that constantly lets them down is service. Both times we have come we have made it clear we want something as a starter (burrata and garlic bread on respective occasions) but it’s always come out with/after the pizzas… if you don’t do starters why don’t you say that and just say it will come together? Both occasions we went early evening (4-5pm) when there was max 5 tables- service was still slow. On the most recent occasion when we ordered our drinks we asked for a glass of ice, that never arrived, when our food arrived asked another member of staff the same thing and it didn’t arrive so went to the bar mid meal where both staff members were just standing and barely got an acknowledgment. They don’t check back on your food if it’s okay and when we had ‘finished’ (we left half as we wanted to take it home) just went to take the plates without actually asking if we were done or how it was. I’m a waitress myself locally so am very sympathetic as I understand when you are busy things can be forgotten but there was 3 floor staff for 5 tables and yet still service was dire. I hope the service improves because the food is good and that’s half the battle. We will probably stick to takeaway from here so I can get more of that garlic bread!

We love Ugo’s it’s the best restaurant in Leigh ! Great food and lovely staff .

Absolutely buzzing, and lovely staff.. Great food..

Great pizza, best in the area and great service. Highly recommended

Ellie and colleagues looked after us brilliantly!

A fantastic meal, great atmosphere and amazing negronis. Some of the best pizza ever and really lovely service!

Very good pizza in proper European standard

Best pizzas I have ever tasted, perfect service and fantastic staff, plus £5 superb Negroni cocktail! 10 stars **********

Great pizzas but the service was absolutely dreadful. We watched the kitchen fulfil a load Deliveroo/Uber/whatever orders before our pizzas were even made. We waited 45 minute for our pizzas.

Best pizza in town, we love it here! Will come again soon 🤩

Average pizzas from a limited menu. Maybe needs a bit of variety.

My absolute favourite place for pizza. We always go here when I visit my dad in Leigh and it never disappoints. The pizzas are amazing! Base and toppings are perfect. I love having the chilli honey drizzled top. Other dishes are fab too; the meatballs and prawns are a must! I only wish they would open up a second Ugos in Brentwood as none of the pizzas on offer here are any where near the standard or deliciousness of Ugos.

Great food and service! A lovely evening :)

Pizza base has lots of taste and flavour.

Fabulous Melanzana Parmigiana and garlic bread. Also enjoyed the organic rose wine which comes in a carafe.

Always good, super relaxing on a sunday

Great food and really friendly service. Would highly recommend

Great garlic bread and pizzas enjoyed by the whole family.

The best pizza ever! Thank you!

Coming from an Italian family, i can honestly say these were the best pizza’s we’ve eaten here in the UK. Ugo’s has alot of history in leigh and i would recomend it in a heart beat. The vibe has always been good. I can promise you it will not disappoint

Amazing fresh food and friendly staff. Always happy to visit

Was quite nice, not the best pizza I've had but still a very good one, would recommend

This is the best pizza I have had since being in Napoli

Great pizza, service and atmosphere :).

One of the best pizzas in the area. Drinks are on the more expensive side and it can lack in atmosphere. When visiting recently it was very hot inside, maybe due to the sun and the pizza oven, just something to be aware of. There are a few tables outside and we managed to get a table on the day without booking for Saturday lunchtime.

Always so delicious. Best pizza and lovely atmosphere. Thank you Ugos.

Best pizza in Essex, great little restaurant! Always great service and even better pizza!

I like Ugo's and their food is very good, I just wish the drinks were 20% cheaper !

A lovely independent pizzeria. Having moved to Leigh a couple of years ago from London, we now order from here regularly, either as a takeaway or eating in. Easily the best pizza in Leigh on Sea, and would compete with the best I’ve eaten anywhere, including across Italy.

We had a our 8 month old with us and the staff were all really lovely and helpful

Great staff Great food Great service

£3 surcharge for non-dairy cheese 🙁 Otherwise, good pizza and friendly staff