Costa Coffee in Southend-on-Sea

Nice costa, staff lovely go here all the time

Amy and Jack were amazing! Such good customer service and put a smile on my face, thankyou !!

Lovely staff, food and drinks 😊

Nothing but a good coffee on a Saturday, thank you all

Staff are friendly and helpful, the café is always warm and cosy in the colder months. Love coming here.

Good service nice location and means u don’t have to go into a busy town just for a coffee

Friendly staff, ideally located near the seafront, I like to come here on weekends as part of my routine.

Friendly staff, come in with my best friend almost everyday.

Top marks ill definitely come again

Nice team. Always a nice place to relax! No complaints.

First off, I'd like to say, what a wonderful team they are. Their service is very good, very quick, very efficient. A guy named Jack served me, makes the best Coconut Mocha Cortado. Highly recommend. Much love. P.S: The whole team is amazing, keep doing your best, you're smashing it.

Friendly helpful staff, and amazing coffee x

Love a coffee..can't beat a latte 😋

Always amazing! Go above and beyond

Friendly staff, sometimes drinks aren’t full or have the trimmings added ie the frappes. Food needs covering like in other stores. Music in the background would be pleasant also.

Bloody love it here. Staff are so friendly and make the best iced Mocha with oat milk. 😁

Friendly happy staff, my morning go to everyday

The prices are now completely ridiculous! Staff are sweet and do their best but it's always a little chaotic!

Got the order wrong. Sent a mocha instead of hot chocolate on 1 of the drinks. Ended up being a waste of money. 2 drinks and still managed to get one of them wrong. Will not use again and will recommend to friends and family to avoid.

Great place to have a coffee and fantastic staff

Excellent service great people working hard

Excellent service delivery. Staff are friendly & approachable.

Always a lovely visit to Costa Thorpe Bay. Excellent coffee and friendly staff that go above and beyond, especially Jack and Gulnar. I highly recommend.

I recently revisited this Costa Coffee after six months, and I was impressed by the consistently high standards that made this visit just as enjoyable as my last. From the moment I walked in, the atmosphere felt welcoming, with a clean and well-maintained environment that really adds to the experience. It’s clear that the team prioritises cleanliness and presentation, making it a comfortable spot to relax or work. The staff at this Costa deserve a special mention—they’re exceptionally well-organised and attentive, creating a sense of seamless service. They always seem happy to help, whether it’s recommending a new drink, customising an order, or simply ensuring everything you need is taken care of. This level of customer service makes a noticeable difference, especially compared to other coffee shops where the service can feel rushed or impersonal. Overall, this Costa Coffee has proven to be a reliable favourite. The quality of the coffee and the care put into each drink, combined with the excellent service and inviting environment, make it a step above many other coffee chains. It’s a place where you can count on both great coffee and a consistently enjoyable experience.

Excellent service, warm and friendly. Great coffee too.

Amazing service, great team running the place, really friendly service and great coffee too. I recommend to any passing visitors or locals of Thorpe Bay!

Friendly staff and great atmosphere

Excellent staff, lovely branch of Costa

Friendly staff Jack. Efficient. Neil

Great service and lovely staff even when I come in each morning and ask for the same thing!!

Recently visited costa Thorpe Bay,and i cant say enough The coffee is exceptional - rich, and expertly made. I ordered a cappuccino and it was one of the best I've ever had!The location is perfect, just a short walk from the beach, making it a fantastic spot to relax after a stroll. The outdoor seating area is lovely, especially on sunny days.

Staff friendly and chatty made me.feel welcome

Always come here for my morning coffee, staff are lovely and chatty. Excellent coffee and very clean store, nice to sit here for a while and enjoy my coffee :) 5 stars!!!!!!

Nice friendly local Costa with friendly staff.

Always come to Thorpe Bay Costa and the team are always very friendly and helpful ✨️

Brilliant place for reading,and enjoying coffee. Quality of the drinks are always superb. Staff always positive, happy to see everyone. I’m happy that i found this place 🙌☺️

Great atmosphere, lovely baristas, lovely coffee!!!!!😃

Always great here, clean, fast service and the staff always friendly and welcoming, hats off to Jack and the team!!

Brilliant costa everyone is very friendly and always a great environment to be in

Love coming here, always calm and inviting

As a regular at Costa Thorpe Bay, I can confidently say it feels like my second home! The warm and inviting atmosphere always makes me feel welcome. The staff know my usual order, which adds a personal touch that I truly appreciate. The coffee here is consistently top-notch—smooth, rich, and expertly crafted every time. I love trying their seasonal drinks, and the pastries are always fresh and delicious. It’s the perfect spot for my morning routine or an afternoon pick-me-up.

Always fantastic service at Costa Thorpe Bay

Always a lovely experience in our local costa. Especially the staff

Lovely staff! Always happy to help. Lovely atmosphere and good to work from. My go to coffee shop.

We love Costa Coffee Thorpe bay! Always friendly staff, quick service & lovely food :)

The Costa in Thorpe bay is the best in the area! All the staff are so lovely & accommodating and is always clean and tidy ☺️☺️

Nice friendly staff, food coffee always good. Regular visitor

Quality coffee from a spotlessly clean restaurant served by a friendly team. I'm very particular with how I like my flat white but Jack and his crew get it right every time. Highly recommended...

Always coming to this Costa, as I’m local. Whenever I’m coming there, everyone smiling and welcoming me. Great place. Highly recommend:)

"Had an amazing experience at Costa Coffee! The staff was incredibly friendly and professional and really made my visit enjoyable. The atmosphere is warm and welcoming, perfect for relaxing My coffee was perfectly prepared, and the baristas took care with every detail. If you're looking for a place with great coffee and even better service, I highly recommend Costa Coffee. I go at least 3-4 time a week and enjoy my coffee there with my wife . Special thanks to the staff Jack , Danial , Autum , Alex & Cameron for making every visit special !!!!

Superb experience - couldn’t thank Jack enough for my very tasty hot chocolate, with cream :)

It's always a pleasure to visit this place, very friendly atmosphere, nice food and good quality of coffee. I like to sit outside with my dog and enjoy my drink.

Well butter my biscuit…and dunk it in a coffee!! Costa Thorpe Bay you have outdone yourselves. I’ve had worse hospitality in a hospital! The staff were spectacular, especially the young chap Jack, bravo good sir! Until next time Costa until next time!

Well well well, where do I start? I’ve never been a fan of big franchises like Costa or Starbucks but my oh my, Jack made my experience sensational. From the nice, warm and friendly greeting to his exquisite barista skills. He served me up his specialty - the salty caramel latte, with extra caramel, just how I like it. A truly life changing experience and an unfathomably good coffee from the master barista himself, Jack.

Never have I witnessed such expert coffee making. Jacks barista skills are unmatched. His sea horse latte art on my coffee was a sight to behold!! I also really enjoy the background music in the store which just adds to the ambiance! An 11/10 experience

The best place I’ve ever been in my life . Such a good stuff, loved it a lot

Today I took a little stroll into Thorpe bay Costa, little did I know that it would change my life. A very scrumptious chap called Jack served me an extra salty caramel latte, he was so polite and even gave me extra milk … and this little kitten loves his milk. I also got a coffee which was very good too. Would recommend to a friend.

Costa Jack gave me no choice but to leave a review. Jack goes above & beyond every time I pop in on my break. I ask for it to be creamed, Jack makes sure it’s creamed. When I’m bored, Jack stirs things up. I tell him I’ve never tried two, so he gives me a second. Thanks for keeping me warm with your tea when I’m cold ❤️

Love coming to costa coffee thorpe bay every day for my coffee fix! Always start my day with a warm latte and a delicious chocolate muffin. The perfect spot to unwind and enjoy a great start to my day!”

I love the atmosphere in that coffee shop, always nice coffee, staff is very friendly

Staff is always friendly, good atmosphere, always good coffee quality.

This coffee shop,best place on the planet,fantastic service, excellent quality of drinks . Staff are awesome,and so friendly. Always happy to help,and give an advice. Highly recommend this place.

I had a great experience at Costa the other day. I find it difficult to eat at places due to my crippling Nut allergy. However a fantastic staff member by the name of Jack was able to ensure i was safe, due to him taking upmost care to accommodate my allergy requests. 10/10 service, made my day!

Visiting this place was a superb experience. The friendly staff offered me the seasonal ‘black forest hot chocolate’. Highly recommend if you are in the area.

Had a great experience in this store. Tried seasonal drink” Black Forest hot chocolate”,I love it. Staff was friendly, and help me with choice.

I visited Costa in Thorpe Bay, and the experience was fantastic from start to finish! Jack and Daniel went above and beyond to make sure everything was perfect. They were friendly, attentive, and made us feel welcome right away. Jack helped us with our drink choices and recommended a delicious seasonal option I hadn’t tried before, and Daniel made sure everything was just right with our order. The coffee was top-notch, and the atmosphere was warm and inviting. Thanks, Jack and Daniel, for making our visit so enjoyable – I’ll definitely be coming back!

My recent visit to Costa Coffee in Thorpe Bay was hands down the best coffee experience I’ve had in a long time! Not only were the drinks exceptionally well-made – rich, smooth, and just the right temperature – but the staff really made it memorable. Jack and Daniel were incredibly friendly and welcoming, creating such a positive vibe. Jack, in particular, surprised us with his impressive knowledge of snakes, which sparked some unexpected and fun conversation while we waited. It’s rare to find a place where the quality of both the coffee and the service stand out so much. Kudos to the team at Costa Thorpe Bay – I’ll be back for more great coffee and snake facts!

I’m regular, they always know my preferences, staff are very nice. It’s always a pleasure to visit this place.

I have been to so many Costa coffees in my life, but the experience at this one was like no other. Never in my life have I tasted a coffee so well brewed. Not only this, but the service from Jack is what really completed the experience, I have never been treated by such a welcoming member of staff in any Costa I have visited in my life.

Jack and Charlie showed out the best and they were kind to customers

Very good experience at this Costa. Staff friendly. Tried the seasonal "black forest hot chocolate". I recommend the store

Never had any problem with this Costa always friendly and polite

Kind staff working in here, always happy to help, and give an advice. I am a regular customer as I’m coming to Costa every morning, staff knows my preferences, and drinks that I like. Thanks a lot❤️❤️❤️

Great place having coffee,staff very hard working,Daniel is making good latte :)

This is my local costa and anytime I go there I’m always greeted with polite and welcoming faces. The service is always quick and I love their drinks

Great service and lovely team always working hard

The staff Went above and beyond to show us the new autumn drinks and recommended the black forest hot chocolate which was yummy. The lemon muffin was also delicious. .

Daniel is a very hard worked, all staff are great and pleasant had a great experience very kind staff

I drink a lot of coffee but this is my favourite place to drink it. The staff are amazing and always welcoming. The food is always good and fresh and the coffee itself excellent. Some branches of Costa don't feel cared for by the staff that work there, but this one does and as a result, there are a lot of regulars who love the place.

This is my favourite branch of Costa hands down. The staff here are what really makes it for me. I do have a branch slightly closer but much prefer Thorpe Bay and the little extra effort needed to get there as it feels like a proper local coffee shop rather than a chain. Oh and the coffee is pretty amazing too!

Amy new young lady brilliantly made super hot chocolate and a young man that made my coffee.. Lovely personality very well spoken I think his name is Daniel.. 👍 👍.. They are both a breath of fresh air..

Great banter from Amy, Daniel and Lenuta

The staff in this Costa are simply the best!

the people working were lovely, the food came in a matter of seconds, and the whole area was very nice!!

Fantastic service. Friendly and efficient. Well done.

Daniel was extremely friendly and gave great customer service

Dire .... staff ignored us ... left without buying anything

Great Costa, usual helpful and friendly service. Seating area clean and tidy, drinks great quality

At last. !!! Well behaved dogs are allowed.

He came on a push bike and spilt the drinks pathetic !

half my drink missing when I ordered large

Lovely shop friendly efficient staff

Asked for cream on one of the drinks that were delivered

Half of my coffee was lost during the delivery and went over the rest of my delivery, not impressed

the lids was not on properly so drinks spilt in bag

We got hot toastie. They really was not the best. However they was ok to eat. And hot.

Arrived 15 minutes late and two of the items were incorrect. Shocking!

Really notice how Costa has declined in general now in terms of quality and service and this is very noticeable here. Service is at times rude, mostly tolerant and never buzzing or exceptional. Can’t make a vegan coffee to save lives! Didn’t froth the vegan milk enough which meant it was warm rather than hot and not particularly foamy.

Cup half full bit of rip off as you pay more on the delivery apps for things

no drivers available. waited over an hour for delivery. coffee had spilt all over the bag Inc food. Froth had gone from being on delivery so long and no tracking available 😕 not great!