Tynecastle Arms in Edinburgh, City of

The range of coffees here was quite impressive. The atmosphere was welcoming and I must say that the staff provided excellent service.

Was recommended here as I am celiac and they have a gf menu. As we were unsure what time we would be going (prior commitment before hand) I did not book. We arrived at 2.45pm and there was a sign outside saying 'bookings only, no walk ins' This was NOT on their website. We went in and spoke to a female member of staff who advised exactly what the sign had said. I then spoke to a male member of staff and asked where on their website it stated what the sign said, he said it didn't. Advised that due to rugby being on, they were unusually busy. The restaurant is large and they were not full to capacity. Asked if there was anyway we could have a table for 2 for an hour, point blank told no. We won't be returning.

We approached the café at 9am with laundry and were greeted by four Scottish Terriers who were apparently running the place, until Graham arrived up the stairs to ask what the heck we wanted...and we knew immediately we were in the right place! I've read some of the reviews, and if you don't understand Graham in the first 5 seconds of him opening his mouth, you don't deserve to be there...and I am pretty sure Graham will know/sense it himself. I think he relishes poor reviews. But we felt immediately at home, and once we passed the "test", Graham was the perfect host. I had to put up with insults on my lack of fashion sense and some uncomfortable history lessons regarding the villainy of George Washington, but my wife and I would not trade our experience for anything! Graham practically did our laundry for us, made us coffee, and even gave me a lovely (empty) can of haggis. Thank you for the experience Graham! I hope you enjoy the US Dollar Bill (with Washington on it)...and I won't forget that American history is really Scottish history!

Booked in the restaurant for our 20th Wedding Anniversary. We weren’t staying at the hotel but did add that we were celebrating upon booking. We arrived early expecting to have a drink at the bar but the table was ready for us. We received a complimentary glass of champagne each on arrival. The staff were fantastic and couldn’t have done more. They even sorted us out with a special dessert to help celebrate the occasion. The food was to a high standard and the portion size was perfect. Altogether a fantastic meal and exemplary service.

Good service, unfortunately although item on the till no Nitro Cold Brew available in the shop