Twist Dessert Lounge in Brent

Great fresh waffles but small sized

Very low quality, the drink has a poor taste and very bad presentation. Would not recommend to go here with your date or family

Waffle was too soft and not cooked properly. Cappuccino had no froth. Waitress was very arrogant and not making you feel welcome. Really unpleasant experience as a customer. Far too expensive place as well.

Absolutely disgusting food. Very overpriced. Dont ever bother ordering online i spent nearly £30 just to receive a cold waffle and small melted ice creams. Avoid this disgusting place

I have been to twist many times and never dissapoints. I always have Ferrero Rocher waffle, its the best. In addition there is a wide choice of other desserts.

Simply the best desserts...have been here so many times and have never been disappointed. Always freshly made and presented with a smile.

Great deserts and great value bur best part is great service

Central London prices not worth cost. Jilu Bhudia

This place is not like what it used to be to be. The ice cream seems like it’s very chalky and stale. Maybe because it’s not getting turned over quickly? But over all nice family run businesses and the owners are lovely.

Best waffles in North London !!! It was amazing !! Can’t get enough of their waffles always craving it. MUST TRY!!!

It was very quiet on our visit. Staff are friendly, and there is a big choice of desserts.

A group of us came at around 8pm for dinner and dessert. We were served by a lovely Indian lady who was smiling and very welcoming. We did ask her what time they close before we ordered dessert. She said 10/1030. So we ordered dessert by 9pm. By around 10pm, a very rude staff member from the kitchen sat across us and started rolling her eyes and giving us the most disgusting looks. All off us were quite shocked and she continued staring and giving us such dirty looks and mouth movements even though she new we saw her. She had no care. She definitely ruined my dessert 😡 The food was ok. Chips were overpriced for what it was. Waffles was nice. Apart from us, there was one other group who bought ice cream. I'm not surprised why you were so quiet with such rude, unprofessional, nasty staff member like that.

The chips was nice although extremely dear pricing for what is it. The crepe was also quite nice.

Twist is located at 33 Burnt Oak Broadway in Burnt Oak, Edgware, and it's a must-visit spot for anyone with a sweet tooth or looking for a satisfying hot meal. From the moment you walk in, you're greeted with a warm and inviting atmosphere that immediately puts you at ease. The decor is sleek and modern, with pops of bright color that give the space a fun and playful vibe. The menu at Twist is truly a dessert lover's dream come true, offering a vast selection of sweet treats and hot food items. Desserts include classic favorites like Apple Crumble, Ferrero Rocher Cake, and Strawberry Cheesecake, as well as more unique offerings like Ferrero Rocher Waffle, Cookies and Cream Waffle, Ferrero Rocher Doughnuts, Strawberrylicious Pancake, Red Velvet Pancake, and Ferrero Rocher Flavour Gelato. And if you're in the mood for something savory, Twist also offers a wide variety of hot food options such as Creamy Cheesy Chips, Samosa, Mumbai Sandwich, Chilli Paneer, Chilli Mogo, Falafel Deluxe Wrap, Beanie Burger, Veggie Tomato Pasta, and Veggie Mexican Pizza. But it's not just the range of options that makes Twist stand out - it's the quality of the desserts and hot food themselves. Each item is made with high-quality ingredients, ensuring that every bite is both delicious and visually appealing. The Ferrero Rocher Waffle and Ferrero Rocher Cake are particular standouts, with rich, chocolatey flavors that will satisfy any sweet tooth. And for drinks, Twist offers a selection of Fresh Juices, Milkshakes, Mocktails (Non-Alcoholic), Soft Drinks, Hot Drinks, and Smoothies, making it the perfect spot to grab a drink to complement your dessert or hot meal. The staff at Twist are also worth mentioning, as they were incredibly friendly and helpful throughout our visit. They were happy to make recommendations and answer any questions we had about the menu, and their upbeat energy only added to the overall positive vibe of the establishment. In short, if you're in the Burnt Oak area and looking for a sweet treat or a hearty hot meal, Twist is an absolute must-visit. With its inviting atmosphere, diverse menu, and high-quality desserts and hot food, it's clear that this place is a labor of love for everyone involved. We had an amazing time, and we'll definitely be back soon!

Waffles was lovely and staff very polite.. Thanks

Fourth visit in 4 months to this dessert lounge with family which boasts Vegan waffles, never have them in stock. Choc sauce with Vegan churros is not vegan. Really disappointed- menu should be updated. To reflect what is actually sold regularly.

Lovely space. Nice, varied menu- sweet and savoury.

A very delicious place to pick up a sweet treat. We all got different flavors of sorbet and liked it a lot. Prices are fair and the environment was relaxed and we sat around inside while we ate. The best part? The variety of options to pick from! The worst part? The empty cup left at the end after you eat all of your treat.

Omg this place should be banned🤣🤣🤣Their deserts are so yummy. I love the place. I love their churros. They have great desert selections. Check out the menu. Ideal for families and kids.I paid £15 pounds for two churros 😍😍😍Goooo🥳🥳🥳😇👍💙💙💙💎

Their service is much much better then N.Harrow branch.we live in Greenford but I like to go to Barnet branch even though N.Harrow is nearest.N .Harrow are not organised and you have to wait ages even when you are seated.

Eggless, vegetarian and vegan cakes and desserts are available here. All very tasty and reasonably priced.

Large, spacious ice-cream parlour

Walked in on a Saturday night at 10pm (it says they close at 10:30pm) hoping for a quick ice cream. Opened the door and before we even took 2 steps inside we get yelled at "WE'RE CLOSED!" Both rude and embarrassing as all the customers inside turned to look. I'm gonna guess there was no management there and the staff took the opportunity to close early. Very rude, and clearly the management don't care because they haven't acknowledged any of the other reviews on here either. Why would you support a place like this?

Too pricey and average desserts. Portion is really small.

Terrible service. We sat for 20mins waiting for someone to take our order. When someone finally came, he appeared to be not listening and we had to confirm the order several times. When the dishes came, 3 of us has finished before the 4th persons order arrived. The "hot cookie dough" arrived cold as the ice cream was on top, instantly cooling it and cooling the melted chocolate it comes with. I also asked 3 times for water for the table which only arrived after I eventually got up to ask for a glass to fill myself. We did not enjoy our experience with the service here and will not hurry to return.

As you can see from the photo, they forgot my order. Reminded them twice and they forgot twice. You’d think you were talking to a brick wall. If you want terrible service this is the place to go.

Surprisingly good and attentive service

Horrible service ! went to buy waffel ice cream the waffel maker was out of order and they made me wait so long. I also wanted ice cream he gave me the ice cream first. Made ne wait after 15 min he told me sorry no waffel and then I choose crepe it was not cooked properly . It was take away and by the time i ate it it was cold and the ice cream was melted. The worker we're fighting/arguing between them. Not professional at all.

Given my previous positive experience of Twist I decided to pop in for lunch on Saturday. I ordered a veggie savoury crepe and my sister ordered the Cheese, Fresh Tomato, Onions & Chilli toasted sandwich. Although the place was empty the service was extremely slow. My sisters sandwich arrived 20 mins after placing the order and was incorrect. Initially the waitress tried to say it was a mistake on my sisters part and then went to replace the toasted sandwich. To add the quality of the sandwich was very poor and did not justify the price. Our table was also very sticky . My veggie crepe almost 25-30 mins later still had not arrived so we ended up cancelling the whole order. The waitress was apologetic and said the chef was new … I would recommend more experienced staff are hired or the owner at least considers the support staff need. I would also recommend tables are cleaned throughly and the prices of products are reviewed

Great place for desserts and veggie fusion food.

Desserts are great and they also do a variety of small street food type dishes. The latter is essentially vegetarian Gujarati food. Worth a try.

The menu was unique with so many options, and staff were as delightful as the food. I highly recommend their pancakes - you will not be disappointed!

I ordered a waffle online. The price was £9.95. After i saw the size of the waffle I couldn't believe that they charged me 10 pounds for a tiny piece. I have had almost double or more quantity even in expensive areas like central London. Absolute mad price! If you want value for your money rather go somewhere else. Dont think i would order anything else from here in the future. I am further suspicious that they are charging online custumers a very steep price versus the instore menu price. I tried finding the store menu pricelist but am unable to find the waffles pricing. Most of other desserts seem to be in 5 pound range which make further frustrated that my dessert ordering experience has been completely ruined and i feel utterly cheated!!!

Great place for desserts. Try the waffles - they are great!

Minutat ca local. Iar inghetata, minunata!

Love this place - enough to go to this Burnt Oak branch whilst the North Harrow branch was closed. The service was a little slower, but desserts and milkshakes just as good as pre-lockdown. As their ice-cream/gelato is made with fresh ingredients, its always a more preferable choice (we all know that ready-made ingredients are cheaper and poorer quality). Glad North Harrow is finally back up and running too.

Service is poor, ice cream scoops were tiny not worth the money. Its clean but that's about it

Felt humiliated with the manager’s attitude. He saw that we are Asian, didn’t want to take my order, didn’t allow me to ask questions regarding the menu ( or to explore what is offered) , and even shouted at us before we left asking us if we’ve paid when his staff told him that we did. There was only us and another group which was there.

Ice parlour. I have not been yet it looks great from the outside a good place to bring family good for children to hang out and have some great desserts and ice creams looks clean and tidy from the outside there is some outside seating as well should be toilets indoors staff look rated friendly it will come back soon

Incredible food, amazing ice-cream. The ice cream with espresso is especially tasty

Desserts, cakes and ice creams. Milkshakes not that great had a ferro roache with ice cream shake and it was watery no topping or choclate bits.

Nice place, lovely and very helpful 👍 team, Manager was great , Good choice and strawberry 🍓 TWIST ice cream 🍦 was amazing. Nice evening place to chill n spacious seating perfect for this environment. 👌👌👌👍👍🙏🙏🙏😁😁😁😁😁😊

Visited Twist today. Brilliant Masala tea. Very Good service and really nice and tasty Falafel wrap.

Great service by friendly staff. Lots of choice even though went near closing time . Reasonably priced . Would definitely go again

Overall good but very expensive

For a long time, the only vegan option they had was churros. Now they supposedly offer a vegan waffle and vegan ice cream but they are never available. Disappointing to see they don't really cater for vegans.

Service is shocking i rang to order a takeaway the guy who simply couldn't understand English said please hold and came back after 15mins poor service poorly run absolutely shocking with the level of English that these people can't even speak or understand. Twist in harrow the same when it first opened over 10 years ago service was excellent why hire Romanian polish as staff who can't speak understand English. One answer cheap labour don't want hand out proper wages.

Ferroro milkshake was nice. Apple crumble and custard wasn't great though

Jam coconut sponge with custard

A little expensive but really good desserts and they have good spaced out seating for covid (though I ordered to takeaway).

POOR SERVICE!! Waited 10mins to be noticed 45mins for dessert. Only one other group of 3 was in the venue.

Website says it's open, but it's been closed. What a waste of journey!!!

Nice ambience, lovely food ,delish desserts

Lovely atmosphere, pleasant dining experience. Food is tasty and well presented. Icecream selection is superb Would give 5 star rating next time if next visit experience improves as recently I went and I had to wait around 25 mins for a mocktail Overall I would still recommend this place for fine tasting deserts and snacks

We fancied a dessert and we figured that it would be good to try a new place. But we were stunned when the cookie dough came out really small like a small cookie and the whipped ice cream tasted like double cream which didn’t taste nice. The Nutellaberry crepes were okay apart from the vanilla ice cream that didn’t taste like vanilla. But the crepe was good. There’s also no parking so my boyfriend was moody from the start. Other than that I enjoyed my crepe

2 scoop of ice cream in 45 mins. Ultra slow service.

Extremely slow service. We placed order for two sundae and an ice cream. First they got our order wrong. It took them 45 minutes to deliver the correct order to our table. Imagine waiting for 45 minutes on a Sunday night for two scoops of icecream!!

Delicious cookie dough and ice cream dessert Had a nice hot cup of traditional Indian tea

Love this place - we got a table just 5 mins as they were closing but they still acclimated us and welcomed us really nicely. Food was great and service was great - definitely should visit.

Great service, very welcoming compared to other local dessert parlours. Kept us informed with queue wait times, took order promptly and desserts arrived quickly even though it was a very busy evening. Waffles and cake were great too. Would visit again.

Lovely atmosphere and great food 😋😋

The service is quite poor, we were seated by a guy who was moody bearing in mind there were only about 8-9 tables full at this stage. However, the food came quickly and seemed fresh and hot aside from the Ferrero Rocher ‘freshly baked’ cake which was dry and definitely did not feel fresh. Overall the savoury dishes taste too sweet, chilli chips and veg pasta were both too sweet and definitely overpriced for the portion size. The crepe and waffles are nice but found the desserts to be too sweet and unbalanced. We’ve had better desserts elsewhere and aside for the eat out to help out I wouldn’t come back. We ordered two savoury dishes and two desserts and on a normal day would have cost £34!

All egg-free! Not many of these places exist and it's right on my doorstep. Always enjoy the desserts here. Find out for yourself!

Milkshakes are tasteless. Ordered 3 different types and they all taste of just milk. Cakes are just sweet, no flavour. That goes for the 2 types ordered. Don't even want to get started on how bad the food was, I let them off on that seeing as it's a "Dessert Lounge"

Had an excellent evening here celebrating a family occasion. We were so well received, checked up on (but not overbearingly) and thanked for our custom by two different members of staff. I was so taken by how personable everyone was and the vibe in the lounge on the evening we went was excellent. Great social distancing measures in place. Special mention to Johnny. This place is being run excellently and it's down to efforts like his, that this is the case.

Clean place I can trust to have a dessert, latte or lovely herbal tea. I have eaten churros at various places around London but I have never eaten any as good as these. Quick and smooth service. Social distancing in place.

I like the different type of ice cream and the way dish look like

I thinks its very good. I like the wide choice of ice creams. I like the Mexican style pizza. Service is ok

Nice place to visit in free time 😁😁

Beautiful desserts and the service is phenomenal!

The soup of the day- doesn’t it have to be freshly made on that day soup? I had a tomato soup which was so unhealthy .. so salty. Yes, the menu is big but obviously the standard low. Why would you risk your business and lye to your customers? I wouldn’t like to be lied again.

Awful sized portions and very over priced. The service is also terrible and the entire place is poorly managed. I visited yesterday and was served my dessert which looked nothing like the pictures it was just slapped onto the plate. When I told management they was not willing to help or do anything and just shrugged their shoulders. I would never recommend this place! Do not visit at any cost you will just waste your money and be left with an awful experience.

Bad service Rude management Over priced PLS PLS avoid this place ,,,,,,,,ಠ益ಠ

Nice place for desserts and a good atmosphere also thay have a good vegetarian menu ☺

Delicious we tried M&M pancakes with chocolate ice cream:) 😋 But the chiku ice cream was 🙄

I visited Twist with a friend on a week day. Parking was bit of a problem. Twist is a nice clean vegetarian dessert and snacks place. A good range of savoury and desserts are on their menu. We ordered a pizza and halloumi burger which was fresh and delicious. The chocolate icecream on a waffle is absolutely scrumptious. A nice place for a catch up with friends and family.

We came to this place based on the Google average of 4.1 however that's not a fair or reflective score. This is the first time Google let me down in this regard. The desserts were only OK and definitely photographed better than they look in person. I've also been to other dessert parlours that are similarly priced or cheaper but much better quality. This place definitely over charges for what you get!

મજામાં આઈસ્ક્રીમ મળે છે ખૂબ મજા આવે છે ખાવાની સર્વિસ સારી છે

hopeless ice cream parlour, tastes completely synthetic..

Poor customer service, can't ever smile with a service. A little expensive side for what you get!!

Waffle and ice cream was good, cheese cake not so good. Service was slow and the place was really lound which I can't blame the restaurants as it was the patrons making the noise. Decent place to chill but quality of desserts vary based on what you order

Food was very good and service was quite good as well. However the coca.cola. was not cold and seemed very hot

I went there to celebrate Eid, the Ice cream was great, but me and my wife were treated really badly by a very young waitress, who was rude and very unprofessional. I will never go back there. Very bad customer service.

Had another dinner here with kids and family - great service and their food is excellent quality and value. A great clean hygienic place with super quality food and we will continue going here

Wanted to visit this place for ages, and so we came down with the kids for some desserts. Was surprised to learn that they also offer food. Visited by mostly Asian clientele, the place gets really busy in evenings so I'd probably recommend booking a table, or come early. Icecream display is an attraction in itself. Plenty to choose from. Kids loved making their own selection. Warning - 3 scoops is a very large portion! "Make you own ice cream" is also huge, more than enough to eat on its own. Little mistake in order was instantly corrected at no charge to us. Drinks are nice too. Free tap water provided. Place looks clean and well looked after. Team are young and have it covered. Polite with children. Overall very pleasant visit. On the minus side I can say that £33 for 2 icecreams and 3 drinks is far too much. We usually dine for that with desserts in chain restaurants. But we will be back.

Awesome...one of the best and highly recommended places in London. .. Also one of the only places (bakery n cafe) I saw that makes eggless waffle, crepe etc... And don't even get me started to tell how amazing GELATO are from here .. simply awesome..

Enjoy a great dessert, lots of choice, clean and friendly.

Today went to twist. We are regulars. The place has been going from worse to worse. They donot accept mastercard anymore. The service is ridiculous. We got our soft drinks that we ordered after our meals. The sandwiches had no filling. More like having a breakfast toast. Prices have been going up always. The staff are overworked and it seems management dont care. Leftover food plates on the tables are not picked up for hours. I give it 2 years before we see the shutters down forever. AVOID.

Rubbish service they need to train staff better

Nice place , good service, plenty to choose from a variable menu. Being eggless is the highlight. We enjoy the desserts but also enjoy the chips with Mexican pizza. Lots of other food too.

Good dessert but the paneer was undercooked

Great place for vegetarian and vegan desserts. So many options to choose from and with good service this has to be one of the best dessert lounges us vegetarians. I have not tried the street food snacks definitely next time.

Rubbish service and they take so long to make the dessert I waited 30 minutes for dessert Rubbish service

This service was okay, the desserts were lovely and we didn't have to wait too long to be served. The ambiance is cosy and everything looks clean. I love the water dispenser idea around the restaurant, that's an unusual touch and it ties in nicely with the decor. Good value for money. I would return.

Had the chocolate churros which tasted amazing. Great service too

Nice place. Not cheap icecream though

You can get all the items with out eggs

Good place for dessert and snack-food

Worst dessert parlour I have been too! Over priced ridiculously £7.95 for a bombay sandwich, that came with salad, not even chips. Inside was mainly Potato, which felt like mashed potoato and salad, Onions were also uncooked and overall a tasteless sandwich. Crepe was a puff pastry with chocolate on it, edible at most. £19.60 for a Crepe, bombay sandwich and Sprite, Will not recommend this place to anyone!

Very disappointed, had a surprise birthday booked for my 6-year-old and we all turned up to find that they were closed. The staff or management didn’t even bother to inform us of the closure after only making the booking the day before.