Twelve Knights in Neath Port Talbot

Our room was brilliant very spacious and spotless

Great staff, plenty of drinks to choose from and the foodwasn'ttoobadeither.

Special occasion went real well as dog friendly and wheelchair accessible. Food was great and staff friendly.

Great meal with family. There’s been a massive change in service and cleanliness since my last visit. Will definitely start becoming a regular with my family again.

Friendly service, prompt and polite. Good food with plenty of choices. Excellent beers (obviously!)

Ordered a delicious gourmet burger and chips. Perfectly done fries tasted amazing and well complimented with gravy for dipping. The burger was so good and a decent size portion. Very friendly atmosphere, fast and efficient service, plenty of room at the tables and all for a reasonable price. Would definitely be visiting again.

I was shocked at the appalling state of the place. My brother passed this email on to me for my comments. Many years ago my brother had his wedding reception there and it was a very classy interior. We used to call regularly after we visited my parents grave and up until a few years ago it was fine. When we called as a family on the 19th August we were shocked. If we had time we would have left and gone somewhere else. The carpets are filthy. It says dog friendly. I wouldn't want my dog sitting on that carpet. The tables were so sticky I could not slide my glass on it. The room was about as welcoming as a refugee camp. The food was dry and not very tasty. I do not blame the staff they have to work in a very run down building. The outside appearance does not tell you what lies within. Marston ought to be ashamed of themselves. I didn't notice the rating but i would struggle to give it 1. If they don't want it sell it to some firm that cares.

First visit, greeted by very friendly staff, food was good value for the price

We stayed for one night during a trip with friends to South Wales, we didn't have dinner but we had breakfast the next morning, they offer you a choice ranging from continental to classic English breakfast. The hotel is in full British style!

I will definitely recommend the cowboy burger and hunter’s chicken thanks and see you next time 👌🙌

Very Similar To A Harvester.. Great Prices, Dog Friendly & Nice For A Spot Of Lunch After Visiting Margam Park

Good local pub. The food is basic and can fluctuate in quality. However, as a local pub it's good. Great staff always friendly.

Staff were excellent in helping us arrange a buffet after a funeral. Everything went smooth. Helpful text updates leading up to event. Appreciated the service. Thank you

Can't comment on the food as I only called in for a pint!

Burger was lovely, super warm and very tasty, chips were great. Drinks were fizzy and tasted great and the ordering process was simple and staff were lovely.

Lovely service and barman with a personality! Great to see. 😊

Horrible experience, The hotel doesn’t keep any security or staff overnight. We used this hotel for a night stop as we were travelling to london. At 2am a drunk man starts banging in our door while we sleep, trying to get in! He got drunk from the hotel pub and no one was there when we called reception for help, even Police couldn’t get into the hotel when we called as all their doors were locked. We had no option but wait for him to stop trying to break into the room for 30minutes. Wouldn’t recommend anyone staying at this hotel, specially if you are alone or with kids!

Thank you for a lovely meal. We had Sunday lunch which had fresh vegetables and proper gravy. Staff were polite and attentive thank

Decent above average pub, good service, average food, but always dependable.

Reheated food bearly warm cold plates, service even worse than the food. Avoid at all costs

Good food and fast service and nice pint

It was our very first pub/ hotel stay experience. Comfortable bed, bath and toilet in the room. Was comfortable stay. Will we do it again.....maybe? Good experience though. Staff were very polite and helpful, thank you for that.

Great stay , the staff were excellent and very helpful . The pub atmosphere was good . Locals are very friendly .

Nice pub drinks are a bit pricey for the area

A bunch of us popped in for food and drinks as it was the first place we found local to where we were working. Drinks well priced, food fairly cheap (should have been a red flag!). When the food came, two of us had ordered pie and it was still frozen in the middle. I asked for them to be returned and replaced, waiter was accommodating if not particularly interested. Then the fun started! During the 20 mins wait for the replacement meals, we saw (thru the kitchen door window) the Chef kick off and throw things across the kitchen while hurling a bunch of expletives at anyone in range. When the replacement food eventually arrived (after everyone else had finished theirs), I suggested to the waiter a couple of free pints to maybe make up for the poor experience. He agreed, went off to the bar, and about 15 minutes later we went and fetched them ourselves! All in all, just let down by poor service. A bit rubbish really. #zeroparanormal

We stayed at the hotel for 4 days and it was a wonderful stay! Kylie and her entire team were great! The restaurant's cuisine was also really excellent, you could smell the food being fresh. Thank you for this welcome, if we come back to this area there is no doubt this is where we will stay. Kylie is the BOSS 💪🏻

When I first moved to Wales 55 years ago the 12 nights hotel was THE place to stay. I have no idea what it's like now so why are you asking me? 😉

Great service and food staff was amazing especially woody chef Nicola her food was stunning highly recommended Very friendly and cheerful place all the staff were amazing and friendly

Nice place, a few options on the menu wasn't available, could do with another bar person as there was only 1 serving trying to take food orders and serve drinks .

Excellent service, staff are exceptional, professional and accommodating. Food was outstanding. Dealt with a family group of 12 with ease.

We arranged to come here for food before goong to a pre booked event. We ordered then waited over an hour for food that never came. We arranged for a refund but i wasn't refunded for the full amount I paid despite my friend having a full refund that she paid for. It was chaotic and we ended up not eating all day as a result and going to our event hungry or in my friends case ....hangry!. The meal I had the last time I visited was poor so with this attempt at having food and not even getting to eat it I will never return and will be sure if anyone asks my opinion on this place I will have no choice but to give my honest opinion based on my last 2 visits.really disappointed

A great place for food and drink, the mega mixed grill is filling and cooked to how i like it, drinks not bad in there either but for me, what makes the place is the friendly staff, all are excellent esecially 2 managers in Kev and the caring and polite Chloe .. would recommend 👍😊👌

Just spent the weekend at the twelve knights, the staff are very friendly and helpful. The food we had was excellent room was very spacious and clean we will definitely be back thanks to all for a lovely stsy

There was a big board advertising daily offers. Thursday said the offer was steak and a drink. When we got to the till staff member wasnt sure if the offer was on. She spoke to another member of staff who also didn't know and said the till will do the offer if its available. Turns out the offer wasnt available. Why have a huge board advertising it when the offer isnt on. We had gone as the social media page for the pub states they have a bingo evening every Thursday. There is even a weekly event on the facebook page advertising it. Again there was no bingo.

I'll went here for 2 days room was a lot bigger than an normal hotel with Bath 🛁 & 🚿 I would say it's basics but clean bed comfortable tea coffee & biscuits in room I use this place again all staff friendly and helpful 5 ⭐ to them

Booked a table for 7 on Christmas Day no cutlery on tables had to wait 50 minutes for starters another 55 minutes for the dinner which was cold and dry and overcooked waiting again for dessert by then we’d had enough everyone was complaining on other tables so we didn’t stay for the dessert spoke to the manager who wasn’t interested and we left would never go back again absolute shambles.

Went on Christmas eve. Packed full of children running around like a playground, almost knocked my disabled husband off his feet.

Ummm, can't really say what I think on here after what happened there today (Xmas day).

The meal was not what I expected small gravy boat for 12 ppl which was cold and lumpy food cold plate was hot not the food we ordered very disappointing for the price very poor we waited nearly 2hours for our food which should have had at 2 but we had it at 4 and the whole experience was very poor won't be coming back again

Good food, served quickly. Pleasant staff

Only had drinks , pub was lovely and warm two big fire. Staff were working hard and service was efficient and pleasant. Nice relaxing atmosphere . The new manager James was very welcoming

James and his staff are very welcoming and the food arrived quickly and was hot, lovely. Will be back soon, cheers.

The food is usually very good. I'd recommend the double burger and fries.

Really poor sadly! The queue was out to the door, my husband waited in the queue I went looking for a waitress as our table was reserved.she showed me to the table bur I had to ask how to order.i told my husband who was still waiting in queue and he ordered our meals when he finally got served.he ordered chicken and was given turkey but didn't want it returned the meal was lukewarm and to be honest tasteless.the majority of the veg was red cabbage which wasn't nice.a few carrots, broccoli and a few very small toasties.the only thing nice was the Yorkshire pud! Service poor, we left without a dessert and further drinks

Been here a few times and can definitely say the new manager is changing the place around for the best. It’s nice to see someone that cares for the customers and the business. Highly recommend

Lovely pub . I didn't have food, only a drink. Felt home and welcomed .

Nice place friendly.bit expensive for me.thanks MX 🌹

As a Party DJ this was a lovely venue to play at 🥳

There were 7 of us 'ladies who lunch once a month". The food was lovely, as usual. However, the service was nowhere near as good as last time when the very nice waitress took our orders at the table (as it should be). However, this time there was no cutlery or serviettes laid out for us and we were expected to go to the bar to place our orders, which would have needed to be done individually as we were paying separately. This isn't our idea of dining out as waiting service is key when you dine out at a restaurant and part of the enjoyment. I explained to the lady at the bar that our orders were very kindly taken at our table on our previous visit and please could they do the same on this occasion. This was done but with very little enthusiasm - and we had to wait for cutlery to be brought AFTER we'd received our meals. Desserts also had to be chased up as they had forgotten about them. Please don't let this be the norm. There is a great choice of menu (especially the smaller portions of fish etc on the last page to cater for those with smaller appetites) and the food is always excellent, so please don't let yourselves down on the service side. Thank you for reading this and we look forward to waiting staff service on our next visit.

Visited with family for a special birthday and had a lovely meal in a nice relaxed atmosphere. Staff were cheerful, polite and helpful. The only negative is that the bar and toilet facilities are very tired and could do with a makeover. Other than that I would definitely visit again.

To start with the positives: lovely warm welcome; service is friendly and efficient; Rev James and Marsden's Pedigree, great; food arrived in good time and was good quality and very tasty. Would definitely go back again. Good value for the money. Negatives: The presentation of the starters looked a bit bare - just a little garnish would make it look much nicer, and taste more interesting. There is the menu option to 'double your chips' on most main courses, and to me if you can easily count your chips there aren't enough to start with before the 'doubling'. Good pub food - know what you're getting, done well, no frills. Romantic dinner for two - nope! Can't be bothered to cook midweek - definitely.

New manager and staff were great and couldn't do enough for us, will definitely be returning

Been coming here for years always enjoyed and get a warm welcome by the staff, the new recent manager is really trying to make a change which is great to see

I'm in Port Talbot on business and checked into Twelve Knights. The service is exceptionally good. Food tastes good. The rooms, however, could use some renovation.

Popped in here on a cold Tuesday night for some food. It was very quiet and that is probably not surprising and hence the atmosphere was pretty low key. But being quite allowed quick service at the bar and there was a good choice of beers on offer. food menu was extensive and a good variety including veggie options. Very tasty when it came ( speedily) and large portions too. Overall good pub grub.

Service was good, food was standard... Don't bother with the garlic bread though... Soggy, floppy bread that looks like it's been lightly blowtorched on top for 15 seconds 🤢

Quality food, excellent atmosphere and company. the manager James was articulate polite and helpful! No complaints

Only had a drink after a Ramblers Saturday walk

Lovely welcome by the staff couldn't do enough for us . Food was beautiful will be going back soon

Great place, warm welcome and cold beer. Can’t ask for more! Definitely better than it was before, new manager has been great

The food is great and the service is very good, especially the manager and deputy manager, they are very helpful ❤️

Absolutely beautiful meal no complaints served on time and hot it was lovely will definitely be back in a few weeks

Called in for a quiet drink with a friend. And being mid week it was certainly quiet. Staff were friendly and chatty. Maybe we'll try some food next time

Tidy place, great beer. James the new manager is a cracking bloke, all the staff are great. Been coming here 50yrs

Stayed at the twelve nights recently quite and the staff have been nothing but amazing 👏 . From the housekeeping to the bar staff and very personable manager James definitely be coming back.the food was delicious every meal .x

Lovely pub, all the staff are great especially the new manger James very professional gentleman

Food was lovely, served piping hot. Service was lovely and welcoming, as always is. Picked up the festive menu which looks lovely with great selection (not just boring turkey roast) and a reasonable price.

Only stayed the night - the room wasn’t great and needed redecorating with a dripping toilet that annoyed the nights sleep. Bed was comfy but was put off the morning breakfast due to the lack of service from admittedly the pleasant staff so a McDonald’s had to suffice!

Wonderful "pub grub"... quick service (17:30 on a Friday) with a friendly smile. I recommend the C.T.M with chips.

Good pub, food was good and the staff friendly. A good overnight stay as well

Very helpful staff good rooms very clean And bedding really ok Good place

Friendly staff. Large place. Our band played here and enjoyed! Thanks!

To simply stay for the night on a work trip, I can't complain. Room with a bed and bathroom facilities.

Dreadful customer service. Meals an hour late although pre-ordered Steaks burnt. Service very dlow

Nice atmosphere, very friendly helpful staff. Unfortunately my steak wasn't cooked to what I had ordered, but it was rectified immediately and given a fresh plate of food. BBQ cauliflower wings are stunning

Food overcooked but dessert was nice but I won't go again.

Superb night there on a Friday night, great selection of ales including local ones. Atmosphere was great, staff very friendly and helpful. Restaurant was closed when I got there so cannot comment on the food, bit breakfast was perfect. Room was very clean and comfortable, and no noise from the bar area despite being very busy. Throughly recommended and will be staying here again in the near future if I'm working around here again.

We stayed here for one night as a last minute booking. Rooms are clean and basic. Very affordable for a family of five. Did the job for one nights stay. We drove into Swansea for food as didn't fancy dining in the pub downstairs. Staff were friendly and accommodating.

Dog friendly in bar area. Had macaroni cheese (amazing)and family and friend had sausage and mash. Very busy as football day, but service was good given this. Bit noisy in bar area but understandable given reason.

Worse Sunday dinner I've had. Disgusting

Ordered a hunters chicken, came in good time. Chicken and chips were ok. Side salad should have been chucked 3 days ago. Half rotten, limp and going off. Friend found a hair in her salad. Not good at all

Food below average..salad old and limp. Hair found on the plate.

Stopped here unexpectedly in the hope of getting a Sunday roast. Initially told they were unable to offer a roast as we hadn't booked. After checking with the kitchen we were able to enjoy a roast. Great service and good food. Very good size portions and the smaller plate was more than enough for me. Would recommend if in the area.

Very disappointed staff didn’t know how to make certain drinks my sister had to tell her how to make an aperol spritz she informed us she couldn’t do it as they were out of appletizer!low stock on wines was told I could only have Chardonnay,don’t think we will return anytime soon

As soon as I walked in the pub I got constantly stared at by chloe and the new manger. once me and friends had ordered our drinks we went and sat at our table and then we had ordered food and whilst we was eating our food we didn’t even get asked if our food was ok all the mangers were just walking past us like we were not there it was only at the end that Louise asked us if our food was ok she told it has been busy and she said she was sorry . It’s a shame that my visit wasn’t good as I used to love coming to this pub before it got taken over now it has been taken over it has gone down hill so much it’s a real shame . but Louise was amazing she was very bubbly and she was always smiling when she seen me .

Went for bike night. Didn't eat anything but was busy and food looked great

Large informal pub, now owned and run by Marston (previously Brains). Good choice of drinks and food, and plenty of room.

I dont normally leave reviews as its time consuming and im not normally much of a pain but this place is shocking. Staff must all be stoned or working in noddy land. No welcome at all when you come in. No body in charge its a feee for all. Not wasting my time coming again

The pub is great. The food tastes good. The rooms are “pub typical” and functional.

Stayed one night, the room was clean and spacious. Enjoyed a pint and a meal in the bar. Staff were very friendly and helpful. I recommend this hotel. 🏩

Nice, big spacious pub. Staff were friendly and attentitive. Food was very nice.

We came to the restaurant for my husband's birthday. We were greeted at the bar very quickly and was told to sit wherever we liked, as it was very quiet at the time. We were served our drinks extremely quickly, and then once we had browsed the menu, our order was taken very efficiently at the bar. Our starters arrived, piping hot, we both had the pea and mint soup, which was absolutely delicious. Once finished, our plates were cleared by our server Chloe, who seemed very timid, but did her job impeccably fast and efficiently, which was very pleasing. Chloe was extremely polite, and very professional, and up for a general chat, which is what we liked. Our main courses again were served very fast. Again, the food was lovely, and portion size was great for the price paid. Unfortunately, we couldn't finish our meals totally, so asked to take our leftovers home. This was no trouble, the only disappointing thing was, that the kitchen did not have any boxes to pack the leftovers up in, so we were given cling film instead. This wasn't a major issue, as we only had a small amount of leftovers to pack, it would have been a little concerning, had we had more to pack, so I would suggest that proper containers for leftovers are kept in constant supply for the future. After packing our leftovers, we ordered desserts, these again were scrumptious. As it was my husband's birthday, we were very surprised, when Chloe came to our table with a birthday card for him, we thoroughly appreciated the effort made with this, but sadly we accidentally left the card behind on our table, but only realised once we arrived home, and unfortunately don't live very local, so couldn't go back to collect it, but we truly appreciate the thought by the restaurant, and will 100% be returning very soon. Thank you to all the staff, especially all the kitchen staff for producing great food and to our server Chloe for her terrific service. Look forward to seeing you all again very soon 🙂

Stopped in for coffee ,staff where very nice and friendly

I have to say I'm impressed. Since the makeover is really improved. Nice selection of food which is really well cooked. Fish and chips was great, and the rump steak was beautifully cooked. Thoroughly enjoyable!

The waiting staff were polite,helpful and friendly!

You got it wrong have not been to the 12 Knights please stop following and sending this information.

Food was OK nothing to write home about. Found that the food was a bit flavourless from the peas, to the jacket potato and the steak. The steaks served were gristly and chewy, jacket potato was small and not a lot of food to fill the plate. Service was very slow. Coffees were ordered but were so long coming out everyone else had not only bought another drink at the bar and finished them by the time the coffee came. Staff were pleasant.

As always the staff were very friendly and helpful. There was a limited menu due to equipment failure however, that did not spoil our evening. A lovely evening was enjoyed by all in our party.

When I arrived the pub/Hotel looked lovely with lots of people outside enjoying the sunshine and a few drinks. I went to the reception area and received a friendly welcome from Carys who offered to take my bags and then showed me to my room pointing out the out of hours exit and what to do in case of a fire alarm activation. The room was spotlessly clean spacious and well furnished including lots of tea, coffee and milk etc. There was a large ensuite that was ideal for my needs. When I went down to the bar I had a couple of drinks chatting to the staff and locals and felt very welcome. I then enjoyed a delicious supper which was very reasonably priced. I would like to take this opportunity to thank Carys and her team for such a lovely stay. Thoroughly recommended. Would I stay again? Yes definitely.

Very nice food, nice atmosphere and a pleasant meal out. Would come back again on formal and leisurely occasions.