The Mine At Neath Town & Castelany's in Neath Port Talbot

Was really looking forward to visiting, but didn't really live up to the expectations, if you order steak you have to pay for the accompaniments separately and steak wasn't the best cut was quite tough and over done. However staff and the cocktails were really good they couldn't do enough for us the food let the experience down. The atmosphere wasn't the worse but it's quite dark and small

Very good. Went there for my daughters 21st Birthday meal.

Fantastic service and good service from the staff.

Unbelievable food!, the place is so amazing and the quality of food is outstanding. Such a wonderful atmosphere and the staff are so welcoming. Will definitely be going back again... was perfect for our first date. Thank you to all the staff.

Didn’t have the pizza with the shaft box

Lovely fresh food, friendly staff and great atmosphere reasonably priced too.

Fantastic service the staff go above and beyond to help. The food potions are incredible and tasty. Couldn’t recommend enough for eating in or delivery. Nice to see a place that values their customers. Thank you for a great service and meal

Food looks amazing online but when delivered it was the exact opposite. Chips were cremated, burger was dry with a tiny piece of bacon and onion and no chutney as advertised. The other 3 meals we ordered were no better 1 out of 10 for me stay away.

What a lovely experience the food was absolutely lovely huge potions with a nice range of cocktails the staff were so welcoming and friendly well done 👏

We had a gathering of 24 people last night. It was amazing. The food came out quickly, was hot, beautifully presented and gorgeous tasting. The staff were fantastic. Could not have picked a better venue. Thankyou so much to all the staff and compliments to the chef 💕

Lovely meal, the staff were really accommodating. We’ll definitely be back, thank you!

Visited here on Friday night with friends to celebrate my birthday and a catch up. The food was excellent, very large portions. The staff were great had a lovely evening will definitely be back on our next visit from newcastle. Thankyou for a lovely evening. Oh and the cocktails were fab too.

Had a home made burger disappointed tastes just like Jamie olives made with crackers not nice partner had steak that was nice chips ok

Had a great Afternoon here for a Wedding Meal, food and staff were excellent 👌

Meal was missing & we questioned the driver before he left the drive.he said for us to ring the restaurant (the mine) however they refused it all and said they sent it all out. Awful!!! One of them are lieing, won’t be ordering with the place again. Meant to be a family treat meal night now it’s wrecked.

Having recently had a fantastic meal on fathers day at Carnivore on fathers day we booked into the Mine in Neath town centre for the following weekend. Initial impressions were not amazing as me and my daughter stood awkwardly waiting to be seated and even though it was fairly obvious no one acknowledged us. After 4-5 mins we just went moved forward to the bar where we were taken to our seats. It may be only a small thing but definitely felt a little strange. Once my partner had joined us we started to look through the menu and were quite shocked at some of the prices, especially after what we felt was very good pricing at their other restaurant, but decided to reserve judgement until we had tasted the food as I don't mind paying for great food. The food was not great. It was not terrible but it was not great and hard to imagine the two restaurants were connected. We ordered two portions of garlic bread to have between the three of us to start after having some amazing garlic doughballs the week before. What we got were two reasonable garlic naan/ flat type breads which were nice, but not value for money. I had the chicken tikka topped chips which was £18 so I though they were going to be spectacular but was very disappointing. I am not sure if it was the cut of chicken that maybe I wasn't used to (it was advertised as thigh) but it felt very processed and very overcooked to the point at which I initially thought they had mistakenly given me strips of halloumi in error. My partners chicken burger featured the same thinly cut strips of chicken which was similarly tough alongside the thighs but hers cost £20 and the portion of chips she had with the burger was half the size of that which my little girl had with her lasagne. Service was quick and polite so aside from the initial awkwardness, no complaints there but the food at that price point was really disappointing. I do understand pricing pressures for have risen dramatically for restaurants but in my honest opinion these prices do not represent value. Will happily revisit Carnivore but will not be returning to the Mine town centre.

What a superb dinner for Father's Day! Family meal was exceptional for both quality grub and value. Never had such a fantastic burger! Thanks, guys, and especially to the guys serving us. You made an enjoyable meal into an outstanding experience!

A lovely evening spent here and the staff were all lovely and welcoming. If you have a big appetite you will love the food here. Unfortunately it was way too much for me and the amount of food had me feel a little nauseous. Others really enjoyed though and was tasty.

Great food. Great service and a great venue. I highly recommend a visit.

Can't comment on food as I only had a latte. It was nice and hot !

Wow best food we have had in a long time. The 20 oz steak was huge and cooked to perfection and only £23. The 50/50 was lovely and had to take some home. I would highly recommend but wouldn't have starters again as the meals are huge. Will definitely be back and be aware you have to book a table. And we went on a Wednesday night and KIDS EAT FREE

15 of us went for food yesterday. Booked about 2 weeks ago. The communication before was excellent. Staff were very welcoming on arrival. The food was amazing, excellent size potions. The service was brilliant, nothing was to much trouble. Will definitely be going back 😀

Good bar food excellent service and good environment

Big burger and a massive portion of chips. All very tasty.

Lovely food,second time in this restaurant prob go again

Great food really tasty service was really good staff all friendly and helpful will be going back for sure

Went there bank holiday weekend. Salt and pepper Chicken brilliant, service excellent and the lamps on the tables gave it a touch of class. Thank you to the team brilliant. Icing on the cake special offer on the day.

Fantastic food 😋 huge portions highly recommend 👌 and good value to top it off

Had the early bird 3 course meal. Brilliant

Been quiet a few times here. This time the half and half chill and buttery chicken was messed up the buttery chicken was hotter than the chilly chicken. Also 3 of the mains were served 10 minutes before the other 3 mains in the party, seem to concentrate on some takeaway s. Yet again no offer of a dessert after the main meals., as they rushing to clear up. Also this time 3extra drinks added to the bill. Perhaps this is a one off . Food and service has always been first class before

What a gem of a place. Fantastic service, quality food and just a comfortable and laid back venue. 👌

We thought we would give this place a try. Booked the table online, which was easy enough. When we arrived, it took a little while to find our booking, but once found, we got seated. Had our drinks order taken, but had to ask for a cocktail list, as none on the table. The food was good, but they forgot the extra we ordered, and it was not described well, so we had mushrooms in it, so a waste of money, as would of asked for no mushrooms, if we had known before hand. We were asked by nearly every member of staff, if everything was okay, and then again to see if we wanted dessert. So, it seemed a little over the top. The food was nice, but I feel it is a little overpriced from other places we have been. So, won't be rushing back anytime soon.

Staff were great from start to finish. Menu - well it’s ok and if you upgrade to the shovel you just get more fries. Had the butterfly chicken nan- was tasty but chicken disappointing, small pieces of cheap frozen chicken it looked like. The 20oz steak was the best meal was cooked just right. The 20oz burger was ok. Came on plate on its own with fries on side. Expensive for what you get apart from steak which was value for money. Don’t think we’ll be back in a hurry- sorry

Had a meal for 26 people here, and I can't recommend enough how good this place is! We all had our pre ordered food brought to our table really quick all hot and plenty of it meals are huge! Not one person complained about anything they all said their meal was beautiful. The staff there were lovely so attentive they couldn't do enough for you, always back and fore to make sure we were okay. Would definitely recommend this lovely place and we will be returning soon. Thank you x

Absolutely incredible dinner, food and service were top notch… Philly and the girls smashed it, nothing a problem for them and the food was some of the best i’ve ever eaten, the cheesecake is something else.

Great quality food, service / staff was first class on my visit last night. We can't wait to call back again

Food was delicious and well portioned

The service was absolutely superb but the food was very average. If you're looking for huge portions, you're in for a treat but the quality is very mediocre. I don't want to be overly critical as there's not much wrong with it, but for the price, it's just expensive pub food. Positives = Great and welcoming staff. Fantastic atmosphere and good location.

Well, where do I start... just go there, lol... food was amazing. Each course was tasty and value for money. We went as a mother and daughters birthday Meal... Staff were lovely and kept checking on on us for drinks and how was the food, it was timed lovely and not over zealous.. I wanted to make it to desserts, so I brought home half my main... we choose from the lunchtime offer and I thought oh the portions are going to be small... nope, they were full portions, and my eyes are bigger than my belly... Love the deco it's all about the coal mines and they do bring food out on shovels if you ask. Baby spade spoons, which I had to stop my daughter from pocketing, went on amazon and ordered her some... (she wouldn't have taken one). They also sell Tapas so that's my next review and I have experienced the best Tapas in the world so look out The Mine Neath.. I'm coming back.

Delicious food 😋 All the staff were lovely.

Missing a a brownie and cheesecake and told there was nothing they can do so I will have to request for a refund

A great place to visit. Huge meals! Can't fault the menu. Went for mother's day! Absolutely loved it. Highly recommend.

Love this place. Excellent food, excellent service.

Very over priced for what it is , potions are big but no much chicken just a lot of chips also the meal was served on a flat plate with the food almost falling over clearly needing a bowl and no room to mix my rice on the plate , Paid £20 for the salt and chilli’s chicken and reviven a plate full of chips and peppers with sauce and in total probably not even half a chicken breast cut into small bits , also all meals came out at different time so most the group was waiting when some were eating then some were done whilst others received there food also was not busy at all so no excuse

Went here for my birthday meal. Was disappointed with the food. Butter chicken was spicer than expected and the fish was very smaller than expected as well. Poor communication between staff. The guy, who brought the food to our table, said “since the fish was smaller than the usual fish they served, they were going to charge us less”. When asked how much less, we were told the amount. When it came to paying, the woman at the bar was charging us the usual amount. We explained that there should be an amount off, as the guy said. The woman kept repeating its the lunchtime menu. Did ask for the guy, but he left the building. The woman finally took the amount off in the end. This was the first time coming here, wanted to try somewhere new for my birthday. But after this experience, won’t be coming back.

I ordered takeaway from here and collected myself. We had been looking forward to this for a while after seeing all the reviews online. All I can say is that it was a pile of stodge! What a disappointment and an expensive one at that! We had 1 portion of salt and pepper chicken, and 1 portion of half salt and pepper chicken and half butter chicken. I will admit that it was my fault that I didn't read the salt and pepper chicken was soaked in a sauce, and it really is completely drowned in a very over powering sauce. But as for the butter chicken it was completely overcooked, dry and hard to the point it was inedible. I complained and even offered to return it, but I was told that they had checked with 5 other customers that had ordered that night and it was fine! I run my own business and this is not the way I would deal with my customers. The salt and pepper chicken came with a huge pile of fries which were also completely doused in the sauce, and a portion of rice. For some unknown reason the half butter chicken had only chips and no rice. Basically we paid £18 each for a bed of chips with a portion of chicken thrown over it, which I can get far better quality salt and pepper chicken from my local Chinese takeaway for £6!! Final conclusion is that this seems a bit of a novel place, where food is rushed, slapped together and people seem to appreciate quantity over quality, which it certainly isn't quality. EDIT: NOWHERE in my complaint did I threaten to write a review!! I will post my complaint here if you would like me to. I totally understand what bad reviews can do to a small business and would never want to harm a business. I hardly ever write reviews, but the way you dealt with my complaint by basically telling me I was lying about the butter chicken, as others had said it was okay, was unacceptable to me. I thought about writing a review for a couple of days, and thought it's only fair that I should be able to air my feelings. I am a very nice person thank you. And the "small" cake business to which you are referring is just my sideline/hobby. My husband has run his own successful business for the last 28 years, and we have hundreds of happy returning customers. PLEASE reread my message of complaint! And my review! I admitted I made a mistake about the sauce on the chicken, but I still feel it was very overpowering and the food is not worth the money. I was more annoyed about being called a liar about the butter chicken which again was inedible due to being dry and overcooked!

Meatballs is not worth the 7pound they asking there only 3 meatballs which I assume the put pasta with it just a pot of sauce for 7 pound 😂🤦🏼‍♀️

Lovely atmosphere.helpfull staff.great food at a reasonable price.

Fantastic experience, amazing food, great service and very reasonably priced… Have been twice now and each time has been really great.

Popped in for a later Sunday lunch ended up having the Shaft Platter. It was amazing massive portion. 2 burgers ribs were delicious and so was the chicken. Could eat it all will definitely be back again

Absolutely outstanding!!! The food was beyond stunning and the staff were fantastic too. Cannot wait to go again. Perfect!!!!

It's difficult to describe just how good a value for money "The Mines" are. This is the second one we tried and wow it's great. We had a mix of steaks, burgers, and meatballs for our group, and all the food was so good. The staff were friendly the atmosphere was maybe a bit loud but we did go when a six nations match was on so that's on us. I had a 20oz steak (pictured) which was cooked just the perfect amount of rare. The burgers that came for the others were big and juicy and apparently very tasty. One of us had a big bowl of meatballs and they were lovely as well. All in all it's fantastic value, it's not cheap in the amount you pay, BUT for what you get and the quality, it's such good value. We'll definitely be back just maybe at a slightly quieter time 😉 Plenty of pics on Facebook of all the dishes, next time I might attempt the mixed grill.

What an amazing venue. Amazing food, fantastic service & live music, makes for the perfect night out.

Fabulous food . plentiful , always leave feeling full ...

📌 Wayne's Eats - Local South Wales Food Blogger (Instagram/Facebook Review) There is one restaurant that I keep returning to, year after year and a restaurant that has never let me down 👏 📍@themineneathtown That's right party people I am talking about the one and only The Mine, on this particular visit I am at the Neath Town restaurant ⛏️ ➡️ Today's Menu: 🧆 Rustic Meatballs Beef Meatballs cooked in rich tomato passata. 🐟 Crispy Battered Sardines Sardines battered until golden and crispy, served with a garlic and herb sauce. 🍔 The Pizza Burger Two giant beef patties, layers of melted cheese, spicy pepperoni, Parma ham, tomato passata, brioche bun and served with fries. 🥩 The Beef Cob Giant fluffy cob roll filled with chive mash and and slow cooked beef, cooked in rich beef gravy and served with triple cooked chips. 🍰 Lotus Biscoff Cheesecake 🍫 Mint Aero Brownie 🍽️ Review: As I said at the start I've got a long history with this business and I can honestly say this is one of my favourite restaurants, it's the sort of food that made me want to become a Food Blogger in the first place! Every dish is bloody incredible! 👌 I don't know why I ordered starters as I knew our mains were gonna be massive but they just looked so good though, the Rustic Meatballs in particular were delicious 😋 Our mains were just insane...I opted for the Pizza Burger and this is as amazing as it sounds, it was a big beefy, cheesy and messy burger that ticked all the boxes! Although my burger was incredible, Hayley decided on the Beef Cob and well this was just out of this world good! This was the winner of the night! Super tender beef cooked with a rich gravy in a fluffy cob filled with chive mash. It was ridiculously good! No surprise here, as always highly recommended 👏

We contacted the resteraunt earlier in the afternoon to enquire if we could order directly with them for takeaway collection later that day. They were more than happy to accommodate us. We ordered 3 of their huge share boxes and a pizza. Food was ready bang on time and was piping hot. It was still hot by the time we got home. It fed 7 adults and 3 kids with some left over for this reviewer tomorrow ha ha. The food was fantastic and stacks of it. Really high quality and tasty. I have no negatives. Price was more cost effective than if we had had a McDonald's for all of us. Really impressed. Even had a courtesy message later in the evening to check how our food was. Highly recommend. Thankyou the mine at neath Town centre.

The staff are brilliant very polite and accommodating, the food however was disappointing, the steak fillet burger was very dry (overcooked) and the bbq chicken was also dry (overcooked).

Friendly polite and helpful staff , food was absolutely delicious , definitely will go back

Stunning food. Great service. Amazing portions.

Had lunch today at the Mine in Neath- food was stunning and service was lovely! Would definitely return 🤩🤩🤩

Great atmosphere and food, friendly staff

Lush food, massive portions really enjoyed the atmosphere too! Really recommend for like a nice couples night out / meal

We had a great time - burgers were huge and the portions were fab. The white chocolate cheesecake 👌 Recommend - go in a Saturday night and there is live music while you eat as well. The two cocktails £12 went down a treat. Thanks!

Food was hat on arrival and was delicious

Nice venue Great staff , waitresses really pleasant Only complaint was the music was so loud had trouble hearing what you was talking about... Turn it down about 👍

Amazing food, fabulous atmosphere & the staff were very friendly & professional came & checked that our food was OK twice. Entertainment made this visit even more special. Would highly recommend this restaurant. Will definitely be returning.

The food wasn’t nice at all - asked for a medium rare steak - got a well done steak - another one of us asked for a well done steak - it came out like cardboard - third one of us had a burger which was dry. I had spaghetti in which tasted like a tin of Heinz hoops. And the meat was dry. The waiters were overall lovely but the food was disgusting - no plate of as empty.

The actual food is okay, wouldn't recommend for the price it is, everything pretty much tastes the same eventually. Probably wouldn't recommend ordering again, definitely somewhere we will be avoiding from now on. Given the wrong items for desserts.

huge portions. The burgers were very tasty and the chips were amazing but the burgers were too thick making them quite dry (all four). Think it would be better to have two slimmer burgers rather than one.

Had a lovely meal for 2 of us didn't book they fitted us in very busy staff amazing recommendations 5 star can't wait to come back

First time visiting our Friends in Neath and it was the perfect place to go. The staff were lovely and very accommodating. Stuart was really friendly and I could feel his passion for The Mine and he gave us recommendations. I must say the bang bang chicken was delicious and the sauce for the creamy sherry mushrooms was to die for! Will definitely be coming again next time.

Absolutely incredible. The food was next level, massive portions and amazing atmosphere. You must have the cheesecake if you go !!! The witness was fantastic and the overall service was next level. You’ll never have food this good that also matches how good the service is !!

Brilliant place, good food and drink options. I really nice vibe

Fantastic service and excellent food, Stewart was serving us today and honestly you can’t find a single fault with anything at all here, 10/10 every time

Booked into local hotel for weekend. Needed somewhere to eat so luckily had space for us. Fantastic service! Definitely recommend festive feast. AMAZING!

Me and my partner come here a lot and it has been fantastic every single time, we had Stewart serving us today and it was a lovely time again, really cant fault anything at all

Absolutely fantastic. Went with my family of x7. Epic customer/waitress service. All food was great, with the Cheese cake being the best thing to pass my lips in years. Will be going back for the 20oz Steak again.

What a gem this place is, first time dining here, on first thoughts their menu seemed pricey but then i clocked their lunch menu which was 3 courses for £15.99 which is an absolute steal for the quality and portion size you get. A must visit just for the cheesecake alone! Top notch food with a gorgeous presentation to match✨️

First visit this evening. Was amazed. Staff are awesome. And the food. Omg. Not only are the portion sizes massive but extremely tasty. The teriyaki prawns were delicious and loads of actual tidy size prawns. Would highly recommend and can’t wait to go back

Visit this restaurant with my family, it has to be one of tbe best we've ever tried! The staff were magical and the food soo tasty! We will 100% be returning

After waiting many weeks to secure a booking I can only say what a disappointment it was, poor quality steak ,bland sauces that resembled coloured water maybe this is just somewhere for burgers and street food

Food was freezing cold tried to contact restaurant no answer

One of my favourite restraunts been here a few times now with the wife and can’t fault it . Festive burger is top notch thankyou for the meal!

Amazing food great value for money definitely worth the visit Couldn’t eat everything as good is massive but got takeaway boxes 👍

A total disaster from start to finish. Having seen the social media posts online, my friend and i immediately made a reservation for the next available Friday. Throughout the week, the anticipation was building and come Friday the night it was bursting from the seams. Off we set a 1 hour drive straight to the heart of neath Town. The closer we got the more the mood and excitement grew. When we first arrived, there was a couple lnfront of us having an issue locating their reservation. Thankfully, we didn't have that problem. We were promptly taken to our seats by a welcoming member of staff who took our drink request i had a Madri and my friend a Coke. Sadly, this is where it started to fall apart at the seams. The drinks took about 10 minutes to arrive and by that time we had already placed our food order, we both got the 'special mixed grill' Finally the drinks arrived, the Madri was a decent pint but unfortunately the coke was tasteless almost like a pathetically browned soda water. The wait for the food was quite long, although that could have easily been excused if food was as we were expecting, but boy, we were in for one of the biggest let downs I've had dining out. When the food arrived, it was impressively displayed on a long, thin piece of slate. Immediately, you could notice the sad, grey colored steak lying on top of the fries. The steak was cold, dull, and tastless. Accompanying the steak was a small selection of ribs, the meat was tender and juicy, but as the theme of our night would go, it too was tastless. The southern fried chicken offered a little hope. The two smaller pieces were perfectly seasoned and juicey, but unfortunately, yet again, the breast was overcooked, dry, and sad. Now on to the good stuff. The fries were golden, crispy, and seasoned with care and attention! Finally, a positive! Next, we had the onion rings, again crispy fragrant and tasty. Having voiced our concerns after the meal to the waitress she informed what I believe was either the owner /manager who in all fairness listened to our criticism, told us he would pass the feed back on to the kitchen staff and offered us roughly 33% of the bill off. He was extremely kind and helpful. He is the only reason this isn't a one start review. I don't expect this review to single handily ruin this restaurants reputation, and I wouldn't want that, but having sat and thought about leaving a review, I felt as though it was only fair to share my experience. Food 0️⃣ (For the price advertised you just expect so much more than some nice chips and onion rings) Price ⭐️⭐️ Variety ⭐️⭐️⭐️⭐️⭐️ Service ⭐️⭐️⭐️ Seating ⭐️⭐️ Atmosphere ⭐️⭐️⭐️ Parking ⭐️⭐️

So decided to dine here after seeing the amazing pictures on Facebook but oh boy was I wrong ordered the special mixed grill I think it was called for £40 so if your paying that price it should be nice but quantity doesn't overcome quality and this meal looked like it was cooked in the microwave the steak was overcooked and came out cold the chicken was dry and crumbled when cut. The ribs was ok but a bit more seasoning wouldn't of gone a miss. Took ages for the first drinks and when mine arrived was watered down alot only had a Pepsi. Raised my concerns about the food at the end and to be fair I had some money off but I think I would of ratherd the quality food I was expecting and seen through there advertising

We had a really nice experience here, the team managed to fit us in late on a Sunday when they had a party of 20. We had a lovely seat by the window! We had the set menu, which included olive and meatball starter, tikka loaded fries and salt and pepper chicken main, with chocolate cheesecake for dessert. They were all really, really tasty - I loved the salt and pepper chicken. Big portions for the price too, real good value. We were served quickly, staff were lovely and the best part - Pepsi max on tap 👌 Definitely recommend, will be going back! 15.99pp for 3 courses I think it was 12.99pp for 2 courses

Absolutely amazing place, food was amazing, massive portions!!! Staff were friendly and helpful (especially Emily 👍). Can highly recommend this place for food and a drink. Well done guys.

Staff were attentive but the food was not nice at all. Sauce all over plate when request was no sauce, burger was dry yet the bun soggy and cheese was fake American cheese…..Absolutely not for me especially at these prices.

My food never even turned up after paying £40

Food was really tasty great portions friendly staff will be going back for sure

We visited for the first time last night, 2 adults and 2 children. Very easy to get to, and easy to park your car near by. We are thankful to Gemma taking the time to go through the menu with us, and thanks to Gemma suggestions we absolutely loved our options. (Large servings of our chosen meals) I’d also ordered the wrong meal for my child and when Gemma heard her disappointment she came to offer the correct meal at no extra cost to ensure we were fully satisfied. The food and the service was 100% and as we were leaving they had a live guitarist outside who was more than happy to take a song request from us before leaving. Will definitely return, and be recommending your establishment to our friends/ family.

Excellent food, good selection of drinks and great service from the staff.

Fantastic service from start to finish ! attentive staff (especially Gemma), polite, nothing was too much for them! Big group of us (16) and no mistakes made, kept up to date on our wait (which wasn't long). food was outstanding, taste and amount was 👌👌 and the little birthday card put the icing on the cake😄 looked after us well, we will all be returning 😊 thank you!

Second time I go there, absolutely amazing! We were served by Gemma, she really looked after us. Very delicious food and very reasonably priced, the only complaint I have is about the portions! They were huge!

Can’t speak for eating at the restaurant but DO NOT recommend takeaway. Chips and chicken nuggets were cold on arrival & and tasted stale. The burger & chips also cold on arrival and by no means appeared freshly prepared, rather just a mess shoved in a box. The waffle was rock hard so unless you want a trip to the dentist I do not recommend. The cheesecake was as you’d expect, so ok. Will not be ordering again as no where near worthy of the money spent. Disappointed.

Don’t recommend going if you want to be seen in order

Ordered two Pizza’s, a garlic bread and chips. Very disappointed the pizzas we all luck warm and not crispy in anyway would not recommend or go back to this restaurant a real disappointment.

Put a note down for no sauce on my burger and still come with it

If there was a minus 10 score this place would have it…..just eat order £60 not delivered , was told by the restaurant to cancel the order which was done, yet no refund issued. How can you put an order through then get told they can’t deliver it and you can’t have a refund….!! Shocking service, never mind use my £60 that I gave you and share it out between u all , times are hard at the moment after all and I can’t imagine you make much money working in a restaurant in neath, next time I’m passing I will pop in and give u a tip 👍 Just seen the reply and when I rang you knew my order and read it out to me so how come the order never came through….??? Stop the bulls@£t and own up to the balls up To be honest if I had realised the 1 star hygiene rating I would have gone to my neighbours food waste bin and had tea from there instead 👍