Based on 242 opinions finded in 1 websites
Based on 242 opinions finded in 1 websites
Nº 173 in 362 in Neath Port Talbot
Opinions
Very poorly maintained rooms. Long over due a fit out. Tatty furniture and the bath panel was completely rotten. Housekeeping needs quite a shake up. Stained pillow cases, clogged bath with hair and mould on the windows. Obviously care isn't taken when cleaning the rooms.
Noel A. . 2024-08-13
MORE AT Google
Very expensive for what you get there. Air conditioning broken for a long time Very small poor quality breakfast Staff are very friendly but don't have the ability to do a lot. Rooms are clean and plenty of space But after a number of stays there work related definitely better just down the road.
Mike Davies . 2024-08-05
MORE AT Google
The Hotel is ideally situated for the local bars and restaurants. The staff are kind and attentive. The breakfast certainly beats the chains (premier inn, holiday inn etc). The trouble is the absolute state of the building. The ceiling tiles are mouldy with almost stalactites coming down. The rooms have broken fittings such as door hinges walls and failed electrical equipment. The beds are like cardboard. With a deep clean and some basic repairs this would be a good hotel. Some investment is needed before some form of health establishment takes the decision for them.
Daniel Wells . 2024-04-20
MORE AT Google
The breakfast was the worst breakfast I've ever had sausage wasn't cooked egg was all gooey it's not a English breakfast grrr , room was cold no hdmi on the TV
Wayne Munson . 2024-04-18
MORE AT Google
Pleasantly surprised at how nice the room was as it looked a bit shabby from the outside. Room and facilities were great but only issue was with the heating as the room was a bit cold but when I turned the thermostat on there was a continuous beeping from the fan which didn't stop until the heating was turned off so I had to make a choice of either being cold or constant beeping. Breakfast was ok with a choice of full English or toast or cereals.
karen . 2024-02-17
MORE AT Google
Stayed here many times. Lovely place, lovely staff
Lewis Benwell . 2024-01-22
MORE AT Google
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116 Opinions
Just wanted to thank you for the awesome service this evening. Ordered a pizza and changed the toppings a bit, but ended up receiving a different pizza - called the store to let them know and it was no trouble at all for them to remake the order and send it back out to us pronto even though they were super busy. They even gave us a bottle of pop for the inconvenience. Just wanted to thank you for excellent service, it was much appreciated!