Based on 247 opinions finded in 1 websites
Based on 247 opinions finded in 1 websites
Nº 173 in 362 in Neath Port Talbot
Opinions
These pictures are very old. Some hard winters since. Parking is awful and full of locals or tradesmen so need to find a spot elsewhere. Communication is non-existent.
Luke Harrison . 2025-03-31
MORE AT Google
Very nice location parking very restricted to 5 vehicles maybe 6 at a push if you have a big work van get there early
Thomas Harper . 2024-10-22
MORE AT Google
Very poorly maintained rooms. Long over due a fit out. Tatty furniture and the bath panel was completely rotten. Housekeeping needs quite a shake up. Stained pillow cases, clogged bath with hair and mould on the windows. Obviously care isn't taken when cleaning the rooms.
Noel A. . 2024-08-13
MORE AT Google
Very expensive for what you get there. Air conditioning broken for a long time Very small poor quality breakfast Staff are very friendly but don't have the ability to do a lot. Rooms are clean and plenty of space But after a number of stays there work related definitely better just down the road.
Mike Davies . 2024-08-05
MORE AT Google
Looks a little rundown from the outside, but a very surprising experience inside, room was well appointed and ensuite was nice too
Mark Thomas . 2024-05-19
MORE AT Google
The Hotel is ideally situated for the local bars and restaurants. The staff are kind and attentive. The breakfast certainly beats the chains (premier inn, holiday inn etc). The trouble is the absolute state of the building. The ceiling tiles are mouldy with almost stalactites coming down. The rooms have broken fittings such as door hinges walls and failed electrical equipment. The beds are like cardboard. With a deep clean and some basic repairs this would be a good hotel. Some investment is needed before some form of health establishment takes the decision for them.
Daniel Wells . 2024-04-20
MORE AT Google
The breakfast was the worst breakfast I've ever had sausage wasn't cooked egg was all gooey it's not a English breakfast grrr , room was cold no hdmi on the TV
Wayne Munson . 2024-04-18
MORE AT Google
Pleasantly surprised at how nice the room was as it looked a bit shabby from the outside. Room and facilities were great but only issue was with the heating as the room was a bit cold but when I turned the thermostat on there was a continuous beeping from the fan which didn't stop until the heating was turned off so I had to make a choice of either being cold or constant beeping. Breakfast was ok with a choice of full English or toast or cereals.
kay . 2024-02-17
MORE AT Google
Stayed here many times. Lovely place, lovely staff
Lewis Benwell . 2024-01-22
MORE AT Google
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110 Opinions
Absolutely disgusting had a meal last night vomited within 20 mins of eating. Was suspicious as the meal only took 5 mins to make never again avoid at all costs. Used this Chinese in the past was lovely but last night terrible. Disappointed to leave such a bad review!!!
1349 Opinions
Hello, I came here tonight with my mother and father, as it's usually out of this world. However, tonight we asked for steak, medium rare, but came out medium and cold. Sides were also cold, besides garlic potatoes. We weren't asked how the food was until the end, when we explained it was cold. Nothing was done about it being cold. We discussed as a family not to tip, but when it came to pay my father (who has dementia) offered a £10 tip to the owner. I said no, we agreed not to tip as it was cold infront of the owner, but she continued to take the tip from my father anyway and ignored my comment, no appologies about it being cold. We will not be returning again, which is a shame, as it used to be so lovely.
234 Opinions
Have been ordering on and off for years from this place and never had and issues.....but tonight spent nearly £40 and what do I get -ordered chow mein and Singapore chow mein opened the lids smelled gone off could see it hadn't been cooked noodles rubbery and cooled Chicken balls my daughter had eaten to within 30 seconds she was on the toilet Who ever is the chef clearly dose not have the correct training as to give out uncooked food be OK with that ain't right The chips I will give credit were really nice . Staff were amazing and really accommodating I would highly recommend that this place needs to stop get it's self to get her you have 5 to 6 chefs maybe the OWNER needs to supervise the kitching staff more cos clearly they don't know what they are doing If you want food poisoning order Chinese from here 100% guaranteed . WELL DONE CHINA KITCHEN LET YOUR SELFS DOWN SORT YOUR CHEFS OUT BEFORE YOU MAKE SOME ONE SERIOUSLY ILL OR WORSE KILL SOME ONE