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4.6

Based on 6.314 opinions finded in 2 websites

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Nº 19 in 238 in Spelthorne

Nº 3 of 4 Other international cuisines in Spelthorne

CUSTOMERS TALK ABOUT DISHES WITH..mustriceprawnscurrypotatocheesepuddingoldprawncookedribsgoatcoolsquidpaychickenchillispicyporklady

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Joe was very helpful , my first time really enjoyed the food.

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Gurdev Gill . 2025-03-19

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First time visiting and it was lovely. The waiter Joe was amazing; helped me make choices on foods to order and explaining dishes well😀

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Kirti Chavda . 2025-03-19

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very excellent, fast service, great cocktails

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Azriel Pineda . 2025-03-19

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We had joe as our waiter and he was incredibly welcoming and made sure to help us with our orders and gave us lovely recommendations. Tyler was on the bar and was so lovely and kind Very lovely staff would definitely come again

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shannon chessman . 2025-03-19

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Joe was excellent and so helpful with choosing fge food… thank you so much ☺️👍🏾

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Debra Mckay . 2025-03-19

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Joe very helpful . Helped us choose the food, it’s my first time here. Very nice . Thank you

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Gita Mistry . 2025-03-19

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Great food very nice good ambience, the drinks were amazing Diviya was amazing and checking up on our table I will definitely comeback. Very nice restaurant and staff.

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Thomas Pinard . 2025-03-18

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Amazing service from Diviya. Drinks tasted great and great atmosphere :)

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Sam . 2025-03-18

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Great food and drinks. Diviya was amazing, service was second to none. Would definitely recommend.

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zgaskin1 . 2025-03-18

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Rich was attentive, helpful and devastatingly charming. Boss of this business - treat him well. The food is fantastic and cocktails are great. Definitely left a memorable experience for us all. Thank you.

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picolo mondo . 2025-03-16

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Reeeechard was an amazing host , made us very welcome x. We will be back

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Niki Pinnock . 2025-03-15

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Richard is awesome 😎 Thank you for great service and amazing food!

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Rollton . 2025-03-15

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Richie was a great server. So polite and had a laugh.

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Ella Coles . 2025-03-15

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Ricky was really good with his service helped me picking a good cocktail and he was very friendly good guy

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BYleo . 2025-03-15

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Richard was a fantastic host super friendly and extremely helpful , we all had a wonderful time

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Amanda The Medium . 2025-03-15

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Raul and Richard were absolutely amazing made out bottomless drinks were flowing love turtle bay

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Darren White . 2025-03-14

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Raul and Richard are absolutely amazing the bar staff are amazing I love turtle bay

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Sara Wood . 2025-03-14

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The food was fantastic — the chicken and ribs were cooked to perfection, full of flavor and fall-off-the-bone tender. Their spicy sauces added the perfect kick and really brought the dishes to life. The staff were incredibly friendly and welcoming, making the experience even better. The cosy location added to the charm, making it a perfect spot to relax and enjoy a great meal.

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Alessandro Benni . 2025-03-14

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Rich is the best waiter ever, vibes are immaculate, definitely coming back 💅🫶

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Amy Dyer . 2025-03-14

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Great place, great drinks, great food, great waiter (thank u Rich) 💅🔥

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Lillian Broom . 2025-03-14

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Our waiter Rich was very lovely and food was good

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kt . 2025-03-14

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Brilliant staff really made sure we were taken care of and Richard was absolutely brilliant serving us

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Michael Pentland . 2025-03-14

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Rich was a great waiter, very friendly and a lot of my friends find him fit !

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Lazar Abach . 2025-03-14

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First time in Turtle Bay Staines, came for the bottomless brunch - stayed for the vibes.. AKA Richard. Smashing it

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AMY Draycott . 2025-03-14

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phoebe was so lovely, had a fantastic time, food was great, service was even better

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Lydia Balaam . 2025-03-14

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Great bar staff Keon, Very friendly, he made our evening excellent. Gave us good advice for which cocktails to have and food. Very interactive and made our evening so enjoyable. Great guy from Manchester! And so with the rest of the men in the bar serving the drinks and cocktails. They’re all great! They’re all very skilful! Wish all the best for their aspiration!!

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Zaira Smith . 2025-03-14

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Sara was honestly amazing, she suggested a few drinks and they were amazing! “She’s an angel I love her so much!” - em Thank you! 💜💜 From Paige and Emily

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Paige Rodbard-Brown . 2025-03-08

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Great food, great service (our server was Richard)

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Tierney Spence . 2025-03-07

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Unreal food! Richard was absolutely BRILLIANT!! Had us in fits of laughter. Will defo be back :)

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Trisha Long . 2025-03-07

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Fabulous bottomless brunch and service bow Rich. Thank you very much 🌟🌟🌟🌟🌟

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Golden Valley Meat & Game @GVMG_Butchers . 2025-03-07

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Love this place!! Bottomless brunch for beautiful cocktails - indulge yourself!! Thank you Rich!

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Anne Lloyd . 2025-03-07

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Thank you for looking after us at bottomless brunch, Jo was fab, Johnathan was great chef. Tyler thank you for being awesome.

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Eloise Egleton . 2025-03-06

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What the skibbi is going on what a night John Taylor and Joe were excellent

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OWENR27 . 2025-03-06

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Joe was amazing he had great jokes, John had banging food and Taylor is a great cocktail maker

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Luke Williams . 2025-03-06

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Very good service and nice food

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Amy Donaldson . 2025-03-06

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Joe and the (manager on shift forgot his name) was anazing made us feel welcome as soon as we got into the guiding, great atmosphere

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J W . 2025-03-06

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Joe gave us spectacular service, very polite and respectful of our group. Efficient and communicative.

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sara koffman . 2025-03-05

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Joe was a brilliant server!!! Tyler made the best drinks and they both made the experience really fun!! thank you so much!

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mia mumuni . 2025-03-05

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The atmosphere was perfect the food was beautiful (had to get a takeaway box) and the cocktails were amazing!! I must give Joe and Tyler a massive shout out the service and banter was on point! Can't wait to visit again!

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Clare . 2025-03-05

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Joe and Tyler were fantastic hosts!! we went for the bottomless brunch and they were so informative and helpful and made sure we got the most of the whole experience. We would be happy to come back here any time and hope they will be here when they come in. Great assets to the company so look after your staff!

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N K (WG023) . 2025-03-05

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Top tier, great for bottomless brunch. You'll have a lot of fun!

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Emma Fairless . 2025-03-05

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Great service from Joe, a fellow student, really makes you feel in place. Burgers a bit spicy but options are good, drinks great. Only downside is the bathrooms are so cold otherwise amazing place to go

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Adam Campbell . 2025-03-05

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Lovely time at Turtle Bay! Joe looked after us and he was very attentive and lively. He looked after us very well and made sure we were having a great time. Thanks!!

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Ella Walsh . 2025-03-05

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I had an amazing experience at Turtle Bay! The second time I’ve been here and it was even better than the first. I had the Jerk Pork Belly which was absolutely delicious. As well as some amazing cocktails and rum (Las Olas was so good). Thank you to Keegan, Harmony and Savannah who took care of us for the evening. Will be coming back!

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Tzion Essel . 2025-03-04

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Joe and Shannon are amazing!!!! Thank for making our first bottomless brunch awesome!! ❤️❤️

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Millie . 2025-03-03

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Joe and Shannon were absolutely brilliant, bottemless brunch with these two is a must

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Eamonn Dyer . 2025-03-03

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We had a great bottomless brunch, Joe provided great service and Shannon made the best drinks! Really impressed, will be back

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Jolie Wratten . 2025-03-03

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Impromptu lunch with my daughter for my birthday. Great service, great food and lovely music and cocktails

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Molly Fennelly . 2025-02-28

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Really good staff. Poppy served us and she is really happy soul

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niketa khedkar . 2025-02-28

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Love coming to here! The food is incredible and service is always spot on!

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Chloe Onuoha . 2025-02-28

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lovely place! yummy drinks and food, nice staff :) thank u tyler! ps bathroom was soooooo cold

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Maddy Pope . 2025-02-26

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Ok place with unique food and drinks, friendly staff

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Paja Jaja . 2025-02-26

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Came for bottomless and Richard gave us excellent service the whole way through ensured we were looked after, couldn’t have asked from more from him. Thank you for the experience.

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Isa_IX . 2025-02-24

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Absolutely amazing Ricky was lovely huge credit to your team thank you so much

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jane leino . 2025-02-24

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Booked a bottomless brunch.. It was very good all you can drink for 37.50. However, the best thing about this bottomless was the service. Richard who served me was great! From the start he greeted us with a smile and we requested a booth with a charger port and he provided us with that. He was very efficient with giving us a drink which made our bottomless worth it! I would 100% the bottomless brunch especially if you get served by richard!

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Aranvir Kalsi . 2025-02-24

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An outstanding authentic dining experience Upon arrival we was welcomed warmly by our waiter who was very friendly and efficient with our dining experience. The restaurant was very clean and gave an authentic experience of the Caribbean . Food was delicious with generous portion sizes but as expected some was quite spicy but very tasty. We enjoyed our experience that much we existed our visit until closing enjoying a great selection of cocktails at the bar and the friendly company of the bar staff that made our visit one to remember . I’d highly recommend a visit!

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Ben France . 2025-02-23

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Came once had a seafood bowl that gave me energy for the entire day , creamy rice well prepared seafood 👍🏻

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Ciora Lavinel . 2025-02-22

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The service very good and our waiter "Poppy" was very friendly and smiling. Also the food was immaculate

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Farid Harb . 2025-02-21

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Sara was absolutely brilliant, she made us feel so welcome, and enticed us with all of the cocktails, I would 100% come back here again it was absolutely brilliant and definitely money well spent, the food and drink were brilliant but it’s definitely the servers that bring the experience to a 5 star Sara did amazing!!!

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Jenny Balasingham . 2025-02-20

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Great experience Sara as amazing Couldn’t ask for anything more

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Daisy Byrne . 2025-02-20

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We stopped in for some drinks and was served by Richard. He was very welcoming and friendly! Truly made our night with his happy interactions.

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Charlotte Ross . 2025-02-19

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I recently visited the Turtle Bay branch for dinner, and unfortunately, the experience was far from acceptable. Upon arrival, we were left waiting for five minutes before being greeted by a staff member who was apologetic. After another 15 minutes, we were finally given a seat. Once seated, it took a while before anyone came to take our drink and food orders. We placed our orders, but when the drinks arrived, they were made incorrectly. I went to the bar to ask for a change, and the bartender told me he would consult with the manager. He returned to inform me that the manager had refused to change the drink, suggesting that I either drink it or buy another one. I was disappointed by this response and left the drink untouched at my table. However, our starters arrived, and I have to acknowledge they were great. Unfortunately, things took a turn when my partner politely approached the manager again to ask about the drink. Instead of offering a solution, the manager began shouting, stating, “If you keep asking for another drink, who is going to pay for the first one?” This level of disrespect and lack of customer service was deeply upsetting. To make matters worse, our main courses arrived, but they were incorrect. This seemed intentional given the sequence of events, which only further ruined the experience. At this point, I decided to leave, but to my surprise, I was still charged for the full bill, despite the many issues we had encountered. This experience was completely unacceptable. The poor service, lack of professionalism, and refusal to resolve any issues left me frustrated and disappointed. I will not be returning to this branch again and will be sharing my experience with others.

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C W . 2025-02-18

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I visited with my husband for the first time. He'd never tried Jamaican food. We both absolutely LOVED it here. The food was amazing. The staff were really relaxed and friendly. The atmosphere was really chilled and welcoming.

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Sophie Lee . 2025-02-16

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Great food and atmosphere. Love frendly staff. Especially Rich!

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Nerissa A . 2025-02-15

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Ricky was a very friendly and helpful.

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Rowena p . 2025-02-15

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i love this place !!! the drinks are incredible, sara is mega lovely and made sure we were looked after the entire time. we were all just talking about how we need to come back here again. will see you guys soon :”)

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mia fisher . 2025-02-15

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Very good variety or cocktails and great service, will be coming back soon

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Emilia . 2025-02-15

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Lovely service, Sara was our waitress and very on top of giving us more drinks!!

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Robert Rothman . 2025-02-15

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Me and my partner booked for a bottomless brunch, our server Sara provided us with great hospitality and was very attentive. We would love to return sooner and would recommend turtle bay to our friends and family especially with Sara being such a great host. If Sara is hosting go go go.

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Gurbeer Bath . 2025-02-15

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Came here for my friends 40th birthday! What great service!!! Richy was quick and friendly!! Get that guy a pay rise!!

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Toni Grave . 2025-02-15

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Richard was fast and efficient and very accommodating! Brilliant.

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Charlotte Vanstone . 2025-02-15

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Had the most Amazing time at Turtle Bay Staines … our server Rich was incredible and made our birthday girls day so special!!! Thanks Turtle bay team x

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DONNA-MARIE Higgins . 2025-02-15

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What an amazing atmosphere, great food, yummy drinks and Richard was the best waiter ever, so pleasent, you helped me enjoy my birthday celebration with my girlies. Thank you so much, will definitely be coming back thank you

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Naomi Stewart . 2025-02-15

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Amazing atmosphere, good cocktails and lovely waitress Sara keep our drinks filled up better than anyone we've ever had before

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Lesley Rochford . 2025-02-15

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Lovely waiter, cheerful and friendly

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Werstat Ltd . 2025-02-14

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Loved it. My first cocktail was here.

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Karthik Gautham . 2025-02-14

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Diviya made this experience wonderful.

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James MacArthur . 2025-02-13

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Lovely place, really great deal with bottomless brunch. Service was prompt and welcoming. Great experience overall!

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Haiku Geoff . 2025-02-13

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diviya is AMAZING so funny and such good service

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Eloise Sharkey . 2025-02-13

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Service was amazing food was great, Diviya made the experience that much better!

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Holly Clarke . 2025-02-13

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Diviya has been great and so friendly to us, the service has been wonderful and very attentive which was brilliant! Thank you so much!

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Sophie Carter . 2025-02-13

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Amazing cocktails ! And quick service thanks to Richard!

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Joshua Bower . 2025-02-08

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Great atmosphere, staff have been very accommodating.

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Bal Puaar . 2025-02-08

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Good drinks, good food, Richard was exceptional in the work output he provided

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Borislav Milev . 2025-02-08

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Excellent service as Raul as always!

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Holly Morris . 2025-02-07

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Great evening out, Raul was very nice and exceptional at coming over when drinks were low

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Alexander Loft . 2025-02-07

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Came here for dinner and drinks, it was great. Rich was great and friendly- would recommend for any occasion

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Bruna Peixoto . 2025-02-03

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Very good service and really nice food. Tyler and Sara were very friendly and helpful

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Henry Lawry . 2025-02-02

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Very nice service by tyler and sara.

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Bromersn . 2025-02-02

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Very good service by Tyler and Sara, food was also amazing.

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Farhan Joarder . 2025-02-02

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great service diviya was a very pleasant server

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Sophie Rose . 2025-01-31

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Diviya was very friendly and made us feel very welcome

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Snoweeeyyy 2 . 2025-01-31

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The food and the service was brilliant. Poppy who served us was on point with everything!

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Arnold Goes . 2025-01-31

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Rachel was the most amazing waitress to us and got us our drinks and food so quickly

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megan ozkizil . 2025-01-31

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Our server Joe was lovely, really welcoming and great to chat to. The right level of being there but not hovering. Lush food and easy going atmosphere. Will be back ☺️

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Cheryl Bayliss . 2025-01-31

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Our server was Joe in Staines! What a vibe, we loved him, made us feel so welcomed, made an effort to actually chat with us and not to give us food and run! Food was amazing to 🧡

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Clara . 2025-01-31

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Had a lovely bottomless brunch today at turtle bay. Our server Joe was very good kept the drinks coming. I had the cheese burger and it was delicious and the cocktails were amazing.

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Daniella . 2025-01-31

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Rachel was my server and I had incredible service I would highly recommend !! Hitting double digits with staff moral support !!

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Clare Bowden . 2025-01-31

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Diviya was very attentive and drinks came fast

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Harvey Coward . 2025-01-31

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service was really fast, good that all cocktails are included in the bottomless brunch

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Lola churchill . 2025-01-31

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