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4.5

Based on 172 opinions finded in 2 websites

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Nº 77 in 495 in Maidstone

Nº 2 of 4 Turkish in Maidstone

CUSTOMERS TALK ABOUT DISHES WITH..chickenriceribslambmeatcooked

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Great food, excellent price cos it was a groupon, fantastic service from Sezer. Spot on. You won’t be disappointed. It was a 6.30 booking, so pretty quiet, as expected.

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Mal Watkins . 2024-10-20

MORE AT Google

Went this evening using a Groupon voucher. Food was amazingly tasty and service warm and friendly. Calamari and Borek were done of the best we've had. Seemed very quiet which is a real shame for a Saturday night. If you get the chance to visit I would highly recommend it

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Jamie Harwood . 2024-10-05

MORE AT Google

Absolutely fantastic food and a great family business, would definitely recommend to anyone interested in good Turkish food, our host was amazing and couldn’t do enough for us

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James Day . 2024-09-27

MORE AT Google

Not somewhere I would normally choose for a meal out but so glad I did, the food was spot on and the service topped it, family run buisness that really look after there customers and take pride in what they do. Cannot fault this place at all and will definitely be returning.

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Jemma Jones . 2024-09-27

MORE AT Google

Had a lovely meal here yesterday. Food very nice and good value. Staff very friendly.

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Caroline Grebbell . 2024-09-26

MORE AT Google

Delicious food and friendly staff

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Owain Vincent . 2024-09-14

MORE AT Google

I arranged for a group of 6 people to go to Turqusine last month using our Groupon vouchers, another person came independently of the vouchers. Yes, the front looked like a takeaway (I had read a previous review, so was expecting this) , but that was not going to put me off. On entering was greeted like kings and queens, the manager and small staff were so accommodating and welcoming. The selection might have been limited, but as the price was so reasonable, that did not stop us from ordering extras. The food was presented very well and was lovely. We felt very comfortable and appreciated. Would recommend this place 100% and would happily go back again. I am a treat people as you would like to be treated - then all is good!

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Marva W . 2024-09-09

MORE AT TripAdvisor

Wow! What an amazing find! Super friendly, super tasty and super good value for money. Nothing was too much trouble for the staff. Thank you so much 🙏👍

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Nick I . 2024-09-06

MORE AT TripAdvisor

We were coming back from Ashford designer outlet to london and on our way back we found this restaurant perfectly placed in maidstone and offering 50% discount through Group-on with solid rating. We called for halal confirmation which they did. Parking just got free at 6:30 pm on side street and we luckily arrived at 6:40 pm. Food 🥘 delicious (Starters+main course) Service : outclass Staff : very courteous and supportive A go to place for turkish food.. fully recommended. Thanks. They didn’t had kunefa available despite on the menu which they promised will be there next time.

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Taimoor Malik . 2024-08-27

MORE AT Google

What a lovely find . Food was amazing. The staff were super friendly. We will definitely eat there again . Thank you for a lovely evening

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Sandra Bray . 2024-08-23

MORE AT Google

Wanted to try Turkish cuisine so came by here. The food was alright not bad but the portion is so little according to the price. The service is also quite slow, could’ve been better.

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Jacky Stephen . 2024-07-24

MORE AT Google

I had a lamb wrap and it was delicious. The service was great too

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Thomas Weeks . 2024-07-05

MORE AT Google

A quality place with exceptional service, a lovely and comfy atmosphere, great Turkish music and the owners/staff. From now on our favourite Turkish restaurant in Maidstone ⭐⭐⭐⭐⭐, see you soon 💯

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traveleatandsmile . 2024-06-22

MORE AT TripAdvisor

Quality place with exceptional service, lovely and comfy atmosphere, great Turkish music and the owners/staff. From now on our favourite Turkish restaurant in Maidstone ⭐⭐⭐⭐⭐, see you soon 💯

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Anna . 2024-06-22

MORE AT Google

My go to Turkish place, lovely falafel wrap and very kind staff

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Chloe . 2024-06-16

MORE AT Google

I saw this lovely turkish restaurant on Google and decided to visit. The staff were really friendly and pleasant. The place looked really lovely and well kept. The menu had lots of variety. When the food finally started coming, it was really well presented. The food was really nice. I was really impressed. From the starters to the main dish. The ribs were well cooked and very jucy. Although they did not serve any alcoholic drinks, I was able to get one just close by and brought it into the restaurant. They have a wide variety of non-alcoholic drinks. Eventually, when the bill came through, it was not expensive at all. Overall, it was good value for money. I will definitely be visiting again

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Olatunji Olure . 2024-05-29

MORE AT Google

food is delicious and they have really goood customer service

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Alisha R . 2024-05-28

MORE AT Google

This is our 2nd visit, last time we had 9, this time 4. Food is fresh and well cooked, tastes good and decent portions. The man who runs this place is so polite and accommodating, nothing is too much trouble, genuine person. Give it a try.

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Mark Parrish . 2024-05-23

MORE AT Google

very friendly service and lovely food!! would recommend x

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george - . 2024-05-23

MORE AT Google

The staff are so friendly and accommodating and the food is outstandingly delicious! Wholeheartedly recommend

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Fliss North . 2024-05-21

MORE AT Google

Such gorgeous friendly staff, amazing delicious fresh cooked food. I have been here 3 times already and never been disappointed. I would highly recommend!

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George Mccosh . 2024-05-21

MORE AT Google

Lovely food and lovely vibe in the restaurant, everything was cooked to perfection and the staff were very helpful with helping us select dishes we didn't recognise. Definitely recommend x

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AMSR Healing . 2024-05-08

MORE AT Google

Second time visiting. Food really good, better than most of the mezes with been to. Owner and chef very polite and welcoming. Will keep on returning.

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Harry D . 2024-05-06

MORE AT TripAdvisor

Great food fantastic flavour but it takes a bit to be served. but not cheap fairly expensive. For a kebab house style restaurant. Very friendly

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Ali A . 2024-05-06

MORE AT TripAdvisor

Food was great , very healthy , helpful staff , only criticism was the lamb Ribs as they were rather chewy / fatty .. will be going back and will be recommending too.

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sandy Duncan . 2024-05-03

MORE AT Google

Food great, the lamb shish kebab excellent. Service good with complimentary coffee and baclava. No licence but took our own wine and glasses were provided, a great night out and not too expensive.

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Martine Martin . 2024-05-03

MORE AT Google

Ordered a take away including chicken shish kebab with bulgar wheat, lamb ribs with rice and cold mezze. The chicken was very dry with a limp salad, the lamb ribs had little meat. The cold mezze was uninspiring to eat and hardly the tasty Turkish flavours we’d hoped for. Overall very disappointing and not good value for money.

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Mary Wynne . 2024-04-14

MORE AT Google

Really nice Turkish food with polite service

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Scott Corfe . 2024-04-12

MORE AT Google

Tried to order through Uber eats and both times the order was cancelled by them. I will not bother ever again.

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Ioana Florea . 2024-03-31

MORE AT Google

There is always issues with this restaurant.Once they accepted my order on Uber eats then they cancelled it as you know Uber doesn't refunds money straight away which caused frustration.I called to ask them they haven't even apologised very disappointing.I was going to give another try today,I called them to ask what kind of soup they have as is not specified on Uber the gentleman just hung up the phone on me .I tried to call them multiple times it says line is busy .I am very disappointed as Turkish on their poor costumer service.

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Nadzhiye I . 2024-03-22

MORE AT TripAdvisor

Ate there tonight with friends - great meal with lots of flavour and good selection of dishes. Service was attentive and helpful. Would highly recommend. We were able to stay seated chatting for a good time as well.

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Susie Cassie . 2024-03-16

MORE AT Google

Lovely food, lovely service, not a lot of people so that's a pro and a con, but overall amazing! 3 course meal for £12 and our group got bread and some free starters on the house!

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Erin Church . 2024-03-16

MORE AT Google

Went last night for dinner with friends. What a great little find! The service was great and the food lovely. We had a deal from Groupon for a 2 course meal. We had plenty of choice and they brought us extra bread which tasted lovely and is served warm. Just a note it’s bring your own drinks so we took wine and beer but they provide glasses.

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Claire J . 2024-03-16

MORE AT TripAdvisor

What a lovely lunch. My friend and I visited for a two course lunch, snd we thoroughly enjoyed it. We were very well looked after by the very friendly staff and as they weren’t licensed we were able to take our own wine. More like a cafe vibe than a restaurant but great Turkish music added to the atmosphere. I’d definitely go back, great value and great food.

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Joanne Paull . 2024-03-15

MORE AT Google

Unfortunately not the best experience with this restaurant. I have ordered a lamb ribs for main dish and half of the ribs was only fat, when I have complained about it to the chef about it he told me it does contains fat as well, asked him to take a look and he did and said it’s okey and can’t see my problem. My problem was I wanted to eat lamb meat and not just fat.

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Andras Dacza . 2024-03-03

MORE AT Google

Authentic Turkish cuisine, Mezes was good accompanied with tasty fresh bread and its deserved the 3* . We should stop on it then . Our main dishes was dry and overcooked 1* , salad to salty , portion supposed to have 2 Adana kebabs according to menu , we just got one and some randomly added pieces of meat and tiny 2 tablespoon of rice ,absolutely nothing like pictures on Google. So I can't say the portions are generous at all , rather reduced by half , due to Groupon voucher. The voucher n its own costs £34 for £80 towards food, our bill was £115 for 5 people having 2 shared mix Mezes , 3 portiond of bread , 1 main tiny ,dry and overcooked meat + tablespoon of rice + salty lettuce with oil and can of drink each . Regardless of the discount , final bill in total covered 2x proper family mix grill we usually order from other place and having much more food ,grilled vegetables and loads of sauces ,rice etc . Absolutely not worth of price with and without discount voucher at all . Generally mixed feelings about food , but we had nice family meeting anyway twisted it to a joke . After some recommendations expected something better.

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Anna . 2024-02-15

MORE AT Google

Took an online table booking for Sunday, my parents drove 30 minutes only to find the premises closed on arrival. Update your opening hours and your booking system. Terrible service.

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Kevin Tyler . 2024-02-13

MORE AT Google

We ordered lamb platter and chicken koft. They have taken more than 45 mins to serve just a half of our order and brought the rest later . The rice was cold and weird tiny pieces of cold meat which looked like leftovers. The koft wasn’t good as well. We only liked the bread and sauces. Really upset. Never coming back.

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Reham Ahmed . 2024-01-27

MORE AT Google

Food and service was fantastic. Food was a really good price and all cooked fresh. Will definitely be back in the future!

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Connector17048141791 . 2024-01-18

MORE AT TripAdvisor

Poor experience, ordered food online which was accepted by the restaurant only to then be cancelled over 30 minutes later!! I’m new to the area and this is my first time ordering, a massively missed opportunity to gain a loyal customer.

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Robert Sant . 2024-01-06

MORE AT Google

am a massive foodie. I’ve Never ever put a review of anything . This place is the absolute. The tastiest. The bread is of this planet . Lunch deals are best in town for a taster. Family evening meal unbelievable value . You can take your own booze. From the minute you smell the coals 🤤 you’re in food heaven. If you haven’t tried yet then more fool you .🤤 . Haven’t tried delivery as normally most freshly grilled food needs eating when served . Did I mention the rice 🤤 And the bread thingy with mince meat 🤤

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Ian B . 2023-12-27

MORE AT TripAdvisor

I am a massive foodie. I’ve Never ever put a review of anything . This place is the absolute. The tastiest. The bread is of this planet . Lunch deals are best in town for a taster. Family evening meal unbelievable value . You can take your own booze. From the minute you smell the coals 🤤 you’re in food heaven. If you haven’t tried yet then more fool you .🤤 . Haven’t tried delivery as normally most freshly grilled food needs eating when served . Did I mention the rice 🤤 And the bread thingy with mince meat 🤤

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Ian Baker . 2023-12-27

MORE AT Google

Fantastic setting and gorgeous and tasty food menu for every appetite. Amazing place to bring friends or family and even just to get a quick bite to eat. Highly recommend this place. Thank you!

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Farris W . 2023-12-13

MORE AT TripAdvisor

Bookes a table and restaurant was closed on arrival.

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Claire Martin . 2023-12-09

MORE AT Google

Everything was perfect for my tastes. Will be back.

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V og . 2023-11-09

MORE AT Google

The 3 Course meal is just what it is, it's not a deal, the most you're saving is probably £1 - you get half the portion of Lamb Shish and half portions of the starter. Perfect if you're not hungry and want to stop for a snack. I tried the shish and mostly it was good, some pieces very chewy. So why 5 stars? The overall experience was as expected and does what it says well on the packet!

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Yama Straka . 2023-11-03

MORE AT Google

I visit form west London and first time I came is very good and testy foodservice very nice and tady clean I recommend tish resturant .

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Rafiqul Islam . 2023-11-03

MORE AT Google

Whilst the setting is very basic with no frills, the same cannot be said for either the food or the restaurant owner. The owner was delightful, very welcoming and helpful. The food was superb, so tasty , fresh and the bread is freshly cooked every day by his mother. The meal was a Groupon voucher from our younger son and his wife and, far exceeded our expectations. We shall be visiting again and, will definitely be recommending to friends and family. Well worth a visit

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DayTrip00598208625 . 2023-10-27

MORE AT TripAdvisor

Excellent food… very friendly staff .. well go again .. bread cooked on site mmmmmm nice.

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allan worsley . 2023-10-25

MORE AT Google

Order early, bit pricey.. But can't fault the food quality, fairly decent portion. 5 stars from us. Planter 37.50 for 2,3 person. V nice thank you

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frank miall . 2023-10-14

MORE AT Google

Had a delicious three course meal in Turqusine today. Service great and food was amazing.

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Mark Bidgood . 2023-09-30

MORE AT Google

Amazing food and service love this place xx

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Alyson Mckenzie . 2023-09-19

MORE AT Google

An honest and humble restaurant serving excellent food. Not licensed but there is a shop very close with a great selection of beers and you are welcome to bring them in. Service is exceptional, prices are very good. I was very pleasantly surprised and would strongly recommend.

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Chris Medley . 2023-09-19

MORE AT Google

A great place. Great food!. Great value! Really friendly service.

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Marc Lemezma . 2023-09-18

MORE AT Google

Lovely authentic Turkish restaurant - take away, this place is not luxury but the food is good. I was delighted with the menu, the service was nice and polite, the bread was delicious, they even do authentic Turkish coffee….. you can pay with card or cash.

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Ljubica Banic . 2023-09-10

MORE AT Google

Beautiful food! The place is very nice, I particularly liked the big room at the back with comy sofas. The food is very fresh and authentic. We were served by the owner, who is very nice and accommodating. Definitely will come back again and recommend it to anyone! Many thanks for such lovely experience!

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Beata Śnieżek . 2023-09-03

MORE AT Google

My husband and I visited this place today, it was quite a bizarre experience..the place was not busy but the service was extremely slow.. we waited an hour for our food, very strange, because usually Turkish restaurants are so quick with service. The waiter was very sweet and friendly, and the chef was lovely too, the slow service sadly made us miss an important event.. The food was ok, usually Turkish food is so delicious, this wasn't that. We wouldn't want to return.

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Ferdous Urbanowicz . 2023-09-02

MORE AT Google

Visiting with my brother this evening. Food was amazing and would recommend it to family and friends.

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Dan O’Kane . 2023-08-26

MORE AT Google

Excellent as always. Bread is out of this world. This time I had a grilled salmon - 10/10. See you again soon.

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Y7735PXkamils . 2023-08-24

MORE AT TripAdvisor

Wow the takeaway was amazing such great customer service from a family run buisness highly reccomend so reasonable family friendly restruant the owner caeser is a ledgend

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P1953KFvickyc . 2023-08-22

MORE AT TripAdvisor

Ordered off deliveroo and it was fantastic, will definitely get again

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Alex Lee . 2023-08-13

MORE AT Google

Fabulous! Excellent food, wonderful, friendly service. We couldn't decide what starter to order, so they brought some of everything I highly recommend this place and will definitely be returning.

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J D . 2023-08-03

MORE AT TripAdvisor

Great food. Freshly made bread. Loved it.

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Arif Khan . 2023-07-31

MORE AT Google

Fantastic foods served and presented very well. Very polite and helpful staff. All three course set meal was delicious filling and price. It only £10.99. We will be back!

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marksN555ZB . 2023-07-21

MORE AT TripAdvisor

Very testy food….. beyond expectations…! Service was great. Waiter recommended the right portions for us …. 👍👏

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S&M Heating . 2023-07-19

MORE AT Google

One of the best turkish restaurant in Maidstone. All staff have done their best to provide us. They have gone above and beyond. He recommend food which will be best for us. If you prefer good food with best service this place is highly recommended. When we come again in Maidstone we will definitely eat in that restaurant. Thanks for your world class hospitality.

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Niaz Sardar . 2023-07-19

MORE AT Google

This restaurant is perfect. I am a regular customer, and I really love it there. They bake their own bread, which is really delicious, the meat is amazing, and the mezes are so good. Also, their homemade lahmacun is absolutely mouth-watering. The place is lovely. I do not understand some negative comments, which are absolutely ridiculous. How someone can write that the food is amazing and still gives one star is beyond my understanding.

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Lucie Kalivodova . 2023-06-19

MORE AT Google

What a nice place in Maidstone,foods, staff , atmosphere fantastic 😊

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mehmet Cakir . 2023-06-12

MORE AT Google

everything was very good, the food was very delicious, the appetizers were amazing, I definitely recommend it, you should try it

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Sedat Denizciler . 2023-06-12

MORE AT Google

Original charcoal Turkish kebab is delicious. Not a fake gas grill cooked meat. Turqusine cooks its own bread, lahmacun in the restaurant. Highly recommended for the original taste hunters.

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81lion81 . 2023-06-12

MORE AT Google

I don't often post reviews but they really deserve these 5 stars. We were walking by and saw the 2 courses deal that looked like a bargain and decided to try it out. All the food was fresh, homemade and truly delicious. It was also a fairly good quantity as my girlfriend and mom weren't able to finish their plate. Also the gentleman who was serving us was super nice and friendly. I strongly recommend you try it out !

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Bryan Tomadon . 2023-05-31

MORE AT Google

We just ordered a takeaway from here - really really disappointed! The meat was so dry we couldn’t eat the lamb. The portion size was small for what we paid and the chips were soggy. Also we ordered a dip which had a short black hair in..

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947rheak . 2023-05-21

MORE AT TripAdvisor

I visited with my daughter for lunch on Saturday. It was a bit early, thus the place was not crowded. We were approached in a very friendly, familiar way: for us very pleasant as our family lives abroad. We ordered a meal each and were served 4 cold mezes. Among those, even if they were all amazing, I had the absolutely BEST tzatziki and hummus EVER, and I love them since I tasted them for the first time nearly forty years ago. Stunning texture, incredible flavour and the home made bread that came with the mezes was equally incredible! We than had a main, also absolutely delicious! Do I recommend? Wholeheartedly! Yes, yes, a hundred times hundred yes! Leaving I had part of my meal wrapped as it was too much for me, and I also bought 2 breads and some baklava. This is so far the best place I visited for Turkish/Armenian food. For the mezes I was too late, sorry! 😅 And the Baklava was gone before I got home, one of the nicest, crispiest I have ever tasted. Wonderful!

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Patty Joan Smit . 2023-05-13

MORE AT Google

Very tasty food Polite staff Reasonable pricing Its wonderful to finally be able to enjoy bespoke lahmacuns in Maidstone :) 👍🏻👍🏻👍🏻👍🏻👍🏻

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Malinka M . 2023-05-03

MORE AT TripAdvisor

A very busy restaurant with a good selection of food. Can be very noisy with conversation so difficult to be heard

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Stephen Dennis . 2023-04-11

MORE AT Google

Delicious home-made Turkish food, lovely place, friendly staff, recently opened and already smashing whole city with its taste, dine in-take away available. Finally, there's Turkish coffee ☕

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Adam Wieczorek . 2023-04-01

MORE AT Google

The food was good enough. The staff are lovely. The environment feels like a wimpy.

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Leonard Sharp . 2023-03-22

MORE AT Google

amazing customer service and food

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Dr. Syed Hassan . 2023-03-19

MORE AT Google

Best Turkish food ever, good value for money. Friendly staff and best customer service 👌

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Shehla Raza . 2023-03-08

MORE AT Google

Friendly service, tasty food, calm and relaxing atmosphere. The guy remembered us even though we had only been there once before a month ago. Asked if they cater for parties as we liked their food so much. Will definitely take them up on it.

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Shaza Siddiqui . 2023-02-24

MORE AT Google

Always had great service and food family run business genuinely lovely people me and my friends and family always visit for lunch or dinner when in Maidstone

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P1953KFvickyc . 2023-02-19

MORE AT TripAdvisor

Excellent friendly service, food was very tasty an freshly cooked, good quality n generous portions. Definitely value for you money, had a lovely meal.will 💯 be back

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jade dobson . 2023-02-16

MORE AT Google

Me and my friend came here earlier and we were very impressed with how good it is here! We got the three course meal for £10.99 and the freshly made bread they make is easily the best bread I have ever eaten! The main meal was perfectly cooked too! I Will definitely be coming back!

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Matt Smith . 2023-02-11

MORE AT Google

The people are very nice, and offer HMC Halal food. Would definitely go there again. Their customer service is also outstanding

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Q630CQmohammadh . 2023-02-05

MORE AT TripAdvisor

Restaurant was very clean if a bit cold with both doors wide open. £7.99 2 course lunch was excellent value for money. Nicely presented & delicious. Will definitely come back.

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Sharon AM . 2023-01-29

MORE AT Google

Lovely lovely tea and place to socialise with your friends and family. They are simply fantastic and recommend all day long. Thanks for the good memories.

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Farris Willson . 2023-01-17

MORE AT Google

As a vegetarian I still find it hard to find something I like on menus but at Turquoise their falafel or halloumi meals are great. Good variety on the plate and fresh food well cooked. My husband and daughter enjoy the food just as much. Service is quiet and unobtrusive. Always helpful and welcoming. Only marked down on atmosphere so as not to appear to mark as 5 stars indiscriminately 😊

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Janet Edwards . 2023-01-07

MORE AT Google

Amazing food . Excellent service . Great staff. Highly recommended. A favourite

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Myra Mahmood . 2023-01-05

MORE AT Google

Not sure how we didn’t know about this place all this while. Meant to visit Meet Me Cafe and found it closed, so popped in next door. Loved the food and the service. The lunch Meal Deals for 2 and 3 course are absolute bargains. The hummus, shakshuka and suckuk were all amazing. We ordered one Chicken and one Lamb Kofta for our mains and both of them were cooked to perfection and served with a generous portion or rice, bulgur and salad. The bread served with starters were freshly baked. Overall had an amazing meal for circa £20 for two of us dining. Great food, good value for money, highly recommended. My favourite Turkish place in Maidstone hereafter.

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Subhrangsu Bagchi . 2023-01-03

MORE AT Google

Love this little place, great value and loved the food. Owner couldn't of made us feel more welcome, going back for sue!

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Denis Fogel . 2023-01-02

MORE AT Google

Best turkish restaurant in Maidstone. Good food you could taste the marination and the quality of the meat. Sources where also perfect, bread was amazing. Looking forward to my next visit. 😁

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Haroon Mohammed . 2022-12-18

MORE AT Google

Thought we would try this place for a light lunch. Saw the excellent value 9.99 offer online and thought it worth a look. Went in early lunch, only customers there but it was midweek, can imagine it could get busy in the evening. Ordered 2 £9.99 meal offers, bread with Tara and houmous was lovely, so good we ordered more bread ! Hot meze was ok (calamari), standard rings ( expected due to price), next time will try the Halumi. Lamb shish, with rice and bulgar, with fresh green salad in a nice dressing. All very fresh, well cooked and wonderful value, will definitely be returning. Hoping this business flourishes, as the staff were friendly and surrounding relaxed, decent place to chill out and have a great meal too.

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Richard B . 2022-12-07

MORE AT TripAdvisor

Great value offers, food fresh and well cooked. Friendly staff, quite new to the area I think, definitely worth giving this place a try if you like Turkish food. Bread with taramosolata is wonderful... had to have 2 lots of bread it was so nice...

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Richard Barnes . 2022-12-07

MORE AT Google

Best Turkish food ive had in the area. %100 would reccomend. Great taste, great value and great people

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William Kaan Cakir . 2022-12-06

MORE AT Google

Very dissatisfied with our meal on Saturday 26th. All the meat was rubbery and appeared as it was cooked a while ago and reheated. Will not be going here again!!!

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adrian b . 2022-11-28

MORE AT Google

The best meal I've had in my time in this country. I would definitely recommend you to try the lamb iskender.

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bilalhabesi . 2022-11-14

MORE AT TripAdvisor

Top star restaurant, very clean good customer service, definitely highly recommend

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Safa Hasan . 2022-11-10

MORE AT Google

Good food but I had to wait so long

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Alaa abuhaija . 2022-11-06

MORE AT Google

The staff is very friendly and the place is nice and calm with eastern nice music The food is very tasty and delicious I will recommend this place to visit with the family

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aboalosh Aboalosh . 2022-10-15

MORE AT Google

Wow I am so surprised what nice food I eat today, And so welcoming service. Thank You, I am happy find this place in Maidstone

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Jurgita . 2022-10-13

MORE AT Google

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Turkish
outdoor_seating_308521takeaway_308521delivery_308521

DO NOT WASTE YOUR MONEY GO TO MOMO INSTEAD 0 stars as even one star is too much ‼️‼️ I went with my friends and partner to celebrate my graduation at babaseesh i should have looked at previous review so this is a warning to everyone, cost of living is high so we expect a certain standard when spending our money. My friends and I were very excited for the bottomless brunch, but unfortunately, the experience fell far short of expectations. I would like to outline the specific issues we encountered in the hopes that you can address them. 1. **Slow Service and Bottomless Brunch Drinks**: As part of the bottomless brunch, we expected prompt service with cocktails, but the drinks took an unreasonably long time to arrive. Over the course of the event, we were only able to get two - 3 cocktails, despite the fact that the event was marketed as "bottomless." This was incredibly frustrating, especially considering the cost of the event. 2. **Unanswered Dietary Request**: Prior to the event, I emailed your team who did not respond as we also had a friend coming with a nut allergy and to let them know about dietary needs, don’t bother they don’t respond. However, this request was not acknowledged, and upon arrival, we requested two fish meals, the meals was not provided. We informed the staff that two of us required fish-based meals, but only one was brought to the table. We were told that another meal was coming, but after 30 minutes, we were informed it would not be arriving at all. This lack of communication and follow-through was highly disappointing. 3. **Unacceptable Handling of Refund Request**: When we raised the issue about the missing meal, we were met with poor customer service. The staff refused to offer any compensation and took a while to agree to refund the meal. 4. The staff were generally slow and unhelpful, and the manager was dismissive when we tried to address the issues. Their rude attitude only added to the frustration, as we were made to feel as though our concerns were unimportant. 5. The food was overly salty, and considering the high price of the event (£54 for just two cocktails), the value was simply not there. We left feeling that we had paid for an experience that didn’t deliver in any way. Given these issues, I would strongly recommend saving your money and looking elsewhere for a bottomless brunch experience. For example, Momo's RNB offers a much better experience in terms of service non stop flow of drinks , food, and value. Babasheesh did not meet any of the expectations set, and I would rate the overall experience a 0.5 out of 10. I hope you take this feedback seriously and make necessary improvements. Recommendation for vegetarians Would not recommend Vegetarian options They don’t cater for you so don’t bother going how a restaurant can say they only had one fish and no other options is ridiculous

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3.0

1041 Opinions

location-icon16 Gabriels Hill
Turkish
outdoor_seating_208026takeaway_208026delivery_208026

Excellent quality and taste.😋 It's really worth for the price,they are maintaining their quantity... Thank you 👏🏻👌🏻