Trotters Cafe UK ltd in Braintree

After visiting this cafe for the second time since opening, I can safely say we won't be returning. Went as a group of builders who just want a breakfast without a huge wait As you enter the cafe your made to go to the counter and for some bizarre reason your made to provide the amount of items you require with no choice of any set breakfasts which has proved in every other cafe its quicker and easier! so anyway this is the start of the delays then whilst waiting painfully at the back of the que for the 5 people in front of me to try and recite what they've ordered so it rounds it up or down to the way they've structured the costing I watch the cook wait for everyone's order to come in before starting to cook. The breakfast took ages and didn't come out together, and half the table had finished their breakfast before toast, and bread and butter came out. Seems like alot of air frying is involved and can't see many local workers having enough spare time to wait this long for a breakfast. Nothing wrong with quality of food and very clean but unfortunately painfully slow and not very organised!!

Amazing service and great food (great breakfasts!) love the atmosphere of the place would 100% recommend to friends and family!

Never again on a Saturday!! So disorganised, table of 5 of us and all ate separately as food did not come out together. It wasn’t busy in there so no excuse. Wait for food was so long, one table left as they were fed up with the wait. Another table that arrived half hour after us got part of our breakfast order in error.

Poor service. 1st time at the cafe, group of us decided to go. The organisation was very bad. There was no food ready, kept being told to sit back down...more people arrive, go straight up to the counter & get served 1st when the food came out. No apology. Hot drinks took forever to arrive. Don't understand the concept of going to the hot counter to be served. Just order your food, sit down & it gets served to you from the kitchen, all fresh. 3 of us got our money back after waiting over an hour with still no food & got breakfast from the food truck over the road which was great. Such a shame as decorated inside brilliantly. Not sure what happened that Saturday!

Great place and food definitely will be returning for those who love fools and horses and a great fry up this is the cafe to try you won't regret it 😋

Amazing service and great food, love the atmosphere of the place would 100% recommend to friends and family!