Based on 30 opinions finded in 2 websites
Based on 30 opinions finded in 2 websites
Nº 309 in 359 in Braintree
Opinions
Popped in to have something for lunch. There was a list of food on the wall but when it came to choosing, there was only what they had on the counter that day. Not a great choice. We went for chicken, mashed potato and peas. It was the worst meal I've ever had in a restaurant. Watery awful mashed potato, chicken not very nice and watery gravy. We had two cups of tea with it. But at £30 for that is unbelievable.
Susan B . 2024-11-22
MORE AT TripAdvisor
Terrible" apart from the nice staff don't bother two scones which where both dry and a cup of tea and a Pepsi which doesn't come with ice ? If I could give zero stars I would and very expensive this come to over a tenner you could go to wheatherspoons and get a full english breakfast and free refill of coffee for £8
Roy B . 2024-08-04
MORE AT TripAdvisor
Food remarkably average, older colleague very unhelpful, young waitress was good. 6 staff stood around not doing much, like going back to the 80s
paul aldridge . 2024-07-27
MORE AT Google
Very bad experience apart from the staff this place is very poor and very expensive. £16.00 for a breakfast and a hot drink !! Added to that pod arrived cold, all in all was a very bad experience and will not return.
Gavin . 2024-04-06
MORE AT TripAdvisor
Was charged £12 for a small piece of Quiche and a small side salad. Extortionate My grandson had a small chicken leg with chips £12. Will not be going bk Very unhappy 🙁
donna pyman . 2024-02-16
MORE AT Google
4 out of 5 of the meals on our table were cold, served on cold plates. Food was advertised to be freshly made, however from the taste of the food, it was far below par of what you would find in a school cafeteria. Some food came out piping hot as if it had been microwaved. The food was bland overall, pastry was soggy and undercooked, and uneven throughout. The best part about my meal was the overpriced crisps. The decor and overall atmosphere of the place is dreadful, the feeling can only be described like a retirement home. For the price payed, it's definitely a huge disappointment, I recommend taking your money elsewhere.
Snakespeare . 2023-09-22
MORE AT Google
Excellent selection of English favourite dinner options that are all delicious. Highly recommended.
mark 747 . 2022-12-20
MORE AT Google
Had a roast dinner it wasn't nice very expensive with two teas £28
Tracie Adams . 2022-12-09
MORE AT Google
A very good dinner here if one likes home cooking food. Always a good welcome from all the staff. It generally is quite quick.
Geordie D . 2022-11-04
MORE AT TripAdvisor
Visited this morning for some toast and coffee. Service was pleasant enough but when I asked for another little butter as what I had been given was just enough for one slice, I was told there would be an extra charge ! So for the sake of about 10p they have lost a customer that has been going there for 3 years. I left and went to a high street chain coffee shop instead. I will not be returning.
Dawn K . 2022-10-14
MORE AT TripAdvisor
Went for lunch again at about 12.15 , the food looked great so had Steak and Kidney pie, what a huge disappointment. Luke warm pie with very little meat, plenty of carrots though plus a few sad chips and gravy 2 lunches and 2 teas £25, It’s a pity the ladies are very pleasant and helpful but the lunch was a disaster. FYI had the same issue 3 weeks ago but the pie was a little better then Sorry no more chance’s for that price we can find a pub
Andy B . 2022-04-12
MORE AT TripAdvisor
We usually go in to meet friends on a Saturday morning, the food is excellent and hot, the staff very friendly and helpful, never had cause to complain
Denise . 2021-09-27
MORE AT TripAdvisor
Very efficient staff especially during this difficult period. Food always fresh and delicious.
Lesley Bellamy Bellamy . 2020-08-26
MORE AT Google
The food here are proper meals and decent prices. Great for families and a nice place for the grandparents to take the grandkids to eat out. Breakfast isn't great though. Not much breakfast on the plate and just average really. Other than that pure lovely. Good drink options as well. The food here is just lovely!
PASTELVXBES . 2020-06-24
MORE AT TripAdvisor
Have eaten there several times and have never been disappointed. The food is freshly cooked and there is a good variety to choose from. The portions are extremely generous and always hot. I would recommend their steak pie.
D3839RCmaureenb . 2020-02-03
MORE AT TripAdvisor
Popped into Brambles while shopping in the department store and was very pleasantly surprised. At first glance you think this is a coffee and sandwich type eatery but it offers so much more, with at least half a dozen freshly cooked hot dishes. We had the liver casserole and pork chop roast dinner. Both were very well cooked and delicious. Portions were generous. The staff were lovely - very friendly and efficient. We really enjoyed our meal and will definitely return when we are next in Braintree.
angelasT4274PI . 2019-11-19
MORE AT TripAdvisor
i have eaten here quite a few times this year and have not been disappointed staff friendly food hot good variety of choice
Mermaid48 . 2019-10-11
MORE AT TripAdvisor
We have had several meals here they are hot good variety of choices very good value for money can see why people eat here regularly
Mermaid48 . 2019-08-29
MORE AT TripAdvisor
Excellent service and superb quality all food freshly cooked and presentation fantastic. All staff really lovely and very helpful
Freda T . 2019-08-11
MORE AT TripAdvisor
it was a lovely little restaurant the food was lovely and plenty of it. we will visit again when were next in braintree
Terryboy123 . 2019-05-05
MORE AT TripAdvisor
£5 For these two plates of "chips" some under cooked didn't taste great kids didn't even want to eat them!!!! Poor quality waste of money!!!!!
Kerrie M . 2019-04-13
MORE AT TripAdvisor
Very helpful staff and pleasant surroundings for our coffee and cake break during a shopping trip in Braintree
Gillian A . 2019-03-13
MORE AT TripAdvisor
Great choice of food/drinks. Hot dinners to sandwiches to cakes and scones. Value for money. Relaxed atmosphere and excellent service.
PinkGranny-B . 2019-02-15
MORE AT TripAdvisor
Really wanted to like this restaurant, food disappointing, warm and tasteless. When speaking to someone about it was told ‘ nobody else had complained ‘ Left the meal, expensive drink with no food !
Jennifer L . 2019-02-03
MORE AT TripAdvisor
Brambles is a lovely restaurant, the food is good, a good variety and the staff are excellent, I highly recommend it.
em4llamedos . 2018-07-22
MORE AT TripAdvisor
Proper, honest, traditional home cooked food. I've lived in the Braintree area for over 30 years and have only just discovered Brambles Restaurant. At first glance you'd think it was just somewhere to get a cup of tea and a snack but look closer and you'll see a wide variety of freshly prepared, traditional dishes. Its simple stuff done very well (which is increasingly hard to find these days). Very good value too. Highly recommended!
BobCWS . 2018-05-10
MORE AT TripAdvisor
Tucked away in a quiet corner of the Co-Op department store within the George Yard complex this is a great place for a quiet refreshment away from the masses that will frequent the usual suspects in the town centre. The fare is as you would expect - tea & cakes etc with the off-site prepared meals that has become the norm in cheap eats these days. Service is good and prices are low.
Simon V . 2018-04-23
MORE AT TripAdvisor
Brambles Restaurant is part of the Quadrant Department Store operated by Chelmsford Star Co-operative Society.
kenc198 . 2018-02-06
MORE AT TripAdvisor
These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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272 Opinions
Ordered chips found a hair in my food, let alone chips were hard and half frozen, normally have a good experience. Also ordered food before and asked to be left on the doorstep didn’t do that banged louder than they usually do!
3643 Opinions
McDonald's was lovely. The staff were friendly, polite and helpful. The food was great. We did order our ice creams at the same time as our main meal but asked two different members of staff for them not to come out until we'd finished our meal. Well they did arrive at the same time as our main meal but the young man put them in the freezer for us until we were ready. The toilets were only big enough for two people to be in there at a time. The parking was like the American style, at an angle, which I like. There were disabled spaces and a time limit of 90 minutes. I will definitely recommend it here and will return.
339 Opinions
My husband and I went to collect our order tonight (Large cod + X2 battered sausages and Large chips with mushy peas) The woman behind the counter (Older disheveled looking one) who seems to be there each time we collect our food and each time is just absolutely awful! Not only to us but after customers. The woman kept loudly complaining for all to hear how understaffed she is and that she's on her own. When handing my husband our order and upon inspection he requested that the chips be cooked for a little longer/double cooked as put on the 'Special requests' section when ordering online as he noticed that they were not what was asked and instead looked soggy and undercooked. The woman rudely shouted in front of everyone 'Its not my problem it's the managers fault' my husband then replied he is happy to wait and she tutted and replied 'Theres no staffing, you're going to have to wait ages because there is no space to put anymore on' When my husband acknowledged this and proceeded to wait the woman continued to mutter and swear under her breath. Two mins later a poor man came in and politely asked 'Can I make an order please' to which she replied to him 'Well no not really'. Anyway the food was fine, service yet again was terrible I will not be spending my hard earned money here again. Someone please sack this woman for goodness sake or at least put her on a training course.
37 Opinions
Terrible experience from start to finish. Our food didn’t turn up, so we called to check on it and were told it had already been delivered. We assured them that we were still waiting and hungry, but they insisted otherwise. Eventually, they agreed to redeliver it. When the driver finally arrived, she seemed confused, claiming she’d already given us our order but didn’t recognize us at all. Very odd. To make matters worse, when we called to confirm the food had now been received, the man at the shop was incredibly rude, implying that we were just trying to get free food. It was clear the delivery driver made an error, but instead of taking responsibility, we were made out to be liars—an absolutely unacceptable way to treat a customer. As if that wasn’t enough, they even got our order wrong and sent the incorrect rice. The driver came back quickly to correct it, looking guilty and uncomfortable. After finishing our meal, I decided to visit the shop in person to address the situation with the rude staff member. Suddenly, their story changed: first, they claimed the food was given to my neighbor (who I know was out at the time), and then they switched to saying it was handed to someone in my alleyway. I even showed them camera footage proving no delivery was made to my house, and only then did they stop with the excuses. If you make a mistake, own up to it. Don’t accuse your customers of lying. We won’t be ordering from Water Lily Chinese again, which is a shame because we were regular customers. But after this disgraceful treatment, we’re done.
1896 Opinions
Absolutely terrible food!!! 0 stars 🌟 2 orders were wrong. Orderd Singapore rice noodles and was given rice. Mongolian duck was given pork in plumb sauce. Called the restaurant to complain and they said they will send the right dishes they came back and sent the same again. Phoned again to ask for a refund of the 2 dishes in which they was only going to give me £10.00 the Mongolian duck was £11.80 on its own!! They then said they will refund £15.00!!! Which is a joke. Will NEVER EVER order from this place again.