Troon Tempura in South Ayrshire

Ate at this restaurant on a quite Friday afternoon with colleagues from work. Restaurant was lovely with great views of the golf course. Food was really nice and very good portions but maybe a little expensive for myself. Waiting staff were very poor… they didn’t know about gluten free food or drinks, they dropped the onion rings on the table and totally forgot one of the orders which we they had come back and take after we highlighted it. Staff let the place down.

Popped in this afternoon for a latte and an Americano with 1 scone. The coffees arrived...my Americano wasn't the hottest...both coffees were finished and no sign of the scone. I went to pay and told the server to forget the scone as our coffees were finished. £7.40 for two coffees?

Coffee Is water no Coffee flavour at all....

I've been 3 times over the last year, once was exceptional, once was ok and most recent visit was disappointing. Scallop starter and fillet steak were wonderful, flavorful and beautifully cooked. 'Denver' wagu special was disappointing, after querying what kind of cut it was the waitress disappeared and came back having seemingly asked the chef and told me it was similar to a cross between fillet and sirloin... I ordered it based on that. When it arrived it was blue instead of medium rare and really really tough. Waitress took it away and brought it back 10 mins later, said the chef agreed it was a bad cut but had inexplicably cooked it for longer and I was asked if I wanted it? It was still tough so I asked for something else. By the time it was brought out my wife's meal was long finished and I had lost the notion. At it's best the food is amazing, but if I'm spending £100+ per head I want consistency, and I don't want my menu to be behind a plastic cover. I won't be rushing back after my most recent experience.

I had to go collect the food because it had been an hour and 20 minutes since my expected delivery. I had to travel 20 minutes there and back. this is ridiculous!! I want my service charge, delivery charge and driver tip refunded!!!