Kfc in South Ayrshire

Really erratic service. The guy who helped me use the self service screen was pleasant but the one who actually served me looked like he couldn't care less. Last time I was given wonderful pieces of chicken, this order was dry and was full of small pieces. Very disappointed

Didn’t get full order no drinks in it😢

Not my full order missing my fillet burger meal still been charged cant get a hold of anyone to gix it

new rice box is so tasty, however where was the ranch sauce??? a dribble doesn't count!! the box meal was good.

Rice box was a bit dry/messed up but tasted good regardless 😊

Free popcorn chicken missing. Large salad was a joke - three leaves, some corn kernels and a teaspoon of dressing. Cold fries.

On time and very polite delivery person

Very disappointed in food. Chips didn't even fill a packet. Chicken was just warm Spent £40 will never order from KFC again . FACT

absolutely delicious chicken was perfect 👌

Food was cold, Missing 2 Regular fries and regular popcorn chicken

Never got my order. Was sent somewhere else. When clearly my address on Apple Pay is correct. No I have no dinner and hungry.

Too class service too class delivery

over 2 hrs late.. was never delivered. I had to drive to kfc to collect. this is the 3rd time this had happened.. absolute disgrace. paid for delivery and was never delivered

Took absolutely ages waited over an hour

Missing stuff would like a refund

Most of the chicken was massively overcooked and dry. One piece was pale and totally uncooked. Last order from this branch

burnt to a crisp absolutely inedible! 1 piece of chicken was the size of a large baby potato

Chips were hard, never got any sauce

once again the dip i ordered was missing, every time!!!

What an absolute joke! spend all that money on a refurbishment only to add more tables and boards to order in the middle of the floor. I have been going there for years with the people I support only to go in and find there is no room to move around with a wheel chair. We were unable to get the counter for people ordering food and just eat delivery drivers. No way can KFC say that they are wheelchair accessible. There has clearly been no thought in this refurbishment and giving to tell 2 young people they had to leave with nothing. Shame on you KFC

Just opened again after closed for refurbishment… so frustrating that they never have coffee! Why I asked to be told coffee machine is broken ! Seriously.. after a refurbishment

Getting beyond fed up of never receiving the dips that are supposed to come with the boneless dipping feast!

Didn't even get the food I ordered got someone else's order!

arrived fairly quickly however order was completely wrong! ordered an extra piece of original chicken and received a mini fillet instead. we ordered the garlic buttermilk mayo and was given supercharger mayo instead. and lastly paid extra for the 4 piece mini fillet meal and got 3 mini fillets. not worth the money and will not be ordering from again

Just re opened and still as bad as before. Diet Pepsi absolutely stinking. Everything threw into one back. Only person in the shop and took 25 mins beyond a joke. Needing new staff that actually do their job

Really don’t understand why an order can’t be made to request! Leaving out mini fillets is bad enough but then I have to waste time getting in touch to resolve just ruins the lunchtime treat!

Absolutely shocking I ordered 2 box meals spent 40 odd quid and they gave me 2 fruit shoots and coleslaw and when I phone they tell me they can’t replace it cause they don’t have delivery drivers stay welll clear

Drunks missing from order! It’s constant just now when ordering always things missing

Took over an hour and a half to be delivered then all the children s we’re missing, it was so salty I wouldn’t give it to the kids, won’t be ordering again

Never received this order getting PayPal to take this up with yourselves Your driver insisted I was in a car park waiting for this order

food is always missing items - no chips!!

baller. so yummy gimme 14 of em right now. if you haven’t tried the zinger burger hi what are you doing???????? gonna miss it told myself i’d eat healthier for new year so rip ☹️

they didnt give me coleslaw very unhappy

guy was nice very friendly person

Unfortunately it's NOT third time lucky . I thought I would give this place another chance, as the first twice it has been later on in the evening and the chips were cold & soggy chicken was cold & greasy . Alas I fear it doesn't matter what time of day you go as my lunch was cold and greasy chips were soggy . If there is a manager in this I suggest they get their finger out and manage it properly

we ordered at the same time and they jjst sent one rather than both at the same time

chicken on hot wings wasn't cooked properly.

KFC Staff are terrific. Professional, patient and courteous, however...the "Just Eat " courier left my meal outside in the rain , didnt ring bell. Special instructions to leave in porch were highlighted in pink. Have injury, on crutches, apologised.

Really Disappointed with quality of food usually love a KFC but will be a long time before I order one again after that

lovely guy had a big smile and was very nice

Two hrs to arrive , shocking and cold , hardly any chips

Half the order was missing as usual nobody checks the bag, none of the 4 meals chips arrived 1 of 2 kids meals arrived, phone the store to complain to be told they can’t resend the missing food out and just to contact just eat for a refund.

Only issue got lettuce when I specified no lettuce

it's very expensive compared to other places and chips are weird

The food was freezing cold, myself and my son didn’t eat it

Had a nice chat with the staff while my food was prepared. Food always high standard.

They played pass the parcel with our burgers, got a bunch of the order wrong- in the wrong boxes or straight up not the burgers we ordered.

The food was ice cold and soggy, completely unacceptable.

Order came on time however my order was missing the can of juice that I had ordered.

Asked for plain in notes and didn’t get it - they only said get a refund from just eat - no offer to send correct order!!!

the quality of the food is good. I only gave 4 stars. for every order I make there is always items missing. the free popcorn chicken is all well and good but it means I'm actually paying for them as I am missing the items from my order.🤷🏻‍♀️

Beans and chicken missing and I only got 8 chips for a portion. Shambles

We had an amazing experience at kfc ayr as we were greeted and had outstanding service from a young man called Kyle a complete breath of fresh air and made our experience a happy and tasty one

chips were so cold chicken wasnt cooked properly couldnt eat even it

Food was lovely and warm, and tasted delicious. I just wish fries would be put into the box containers for delivery instead of just in a normal packet because they get all soggy and squished together by the time they arrive

Rude manager. Slow service. Items missing. 30 mins waiting for an order that they took payment for but never made. Refund and not returning.

Food was decent, service was excellent, but toilets were disgusting. We decided to eat in the car..

ordered three bags of two wings, only got one bag with three

Never seen a rude person like the guy brought my food

They've taken some stuff off the menu so afraid we won't be back unless absolutely desperate 👎 Update‼️ My favourite treats are back on the menu and the new seasoned fries are phenomenal.. KFC you done good 💕

Typical kfc fast food, for folks in a hurry

Normally really tasty however I went today and they forgot to put all four portions of fries in. Didn't realise till we got back to Coylton and KFC doesn't deliver that far.

Food was cold. The top bun looked as if it had been left on top of a hot surface and gone hard. I will order again because I live KFC food but today's offering for £17.00 was poor.

Still warm and fresh by the time it got delivered by courier !

Chips were cold lettuce on burger when asked for no lettuce and corn on the cob was tastless

This place used to have comfortable seating but all the seats have been changed to hard wood. Food was OK, chips were great 👍🏻

Did the drive thru here, which I've always thought wasn't designed properly as when you get to the last window, you have to turn the car to exit near a pillar. I personally think it should be the 2nd last window, which would make it straight out. The day we were there, the young guy dealing with us through the headset was very polite & professional & we had a laugh & joke with him, which was great. There's one person we've dealt with here before & every time there's no joking with him & he's deadpan talking to u. He's the same every time. This day was great as he wasn't there & the young guy was brilliant & a real asset to this restaurant. Our food was good & stayed warm until we drove the short journey home. It's not always this way. There were also 2 lights that weren't working properly & flickered so badly that we were just glad we weren't epileptic, so hopefully, they've been fixed. This restaurant, at times, can be a bit hit & miss, but this particular day, it was great & that's what I'll judge it by. Here's hoping the next time we come, it'll be the same level of food that stays warm & the same young guy serving us. I'm not sure of his name, but he was fantastic. On a personal note, I don't like the fries now that they, I presume, put pepper on them. It's bad enough when fries are really salty, but pepper on them too is a fast way to see them go in the bin. They're vile!

Sent beans instead of gravy. Niceone. Kids crying now.

Food was disgusting rank wrotten and cold

My order never arrived despite the app telling me that it had been ordered. I made the order at 2pm and it is not 5pm.

good food warm and delivered by a very plesant lady⭐️⭐️⭐️⭐️⭐️

To get 5 drumsticks and 1 tigh in meal is dismissal , really not worth the money for a family

it's been a while since I've ordered kfc now I know why it's rotten

I requested no lettuce in my meal and it was full of it, which completely spoiled my enjoyment of the meal, definitely won't be using KFC again!

Excellent KFC party bucket we ordered was prepared quickly and piping hot! Friendly and courteous server on the drive-through. Thanks

As per usual there was something missing. Its virtually impossible to contact anyone regarding discrepancies so we are just expected to tolerate it. Along with McDonalds (which is considerably worse) i wont be ordering food in again.

Never got the fries that i ordered but everything else was good.

easy to order and arrived on time from a friendly courier, no issues at all

stone cold chicken and fries, plus missing items.

Never got the popcorn chicken or pineapple stick

About 5 chips and a cold burger. Total rip off, won’t be ordering again.

food is freezing, only hot item is the gravy which is luke warm.

Busy so food always takes a wee bit longer, and as usual the order is never right

Food delish, arrived hot n on time , really enjoyed .

food absolutley freezing second time on trot never deliverd ma bottle juice to go with it either this is also second time so wont be back

Delivery driver delivered a Burger King when we ordered a kfc he disappeared and never came back

BEWARE: This is the worst place for making mistakes with our orders. They have missed things out and provided the wron JustEat software impedes getting things rectified in a timely manner and makes it very difficult to contact them. They repeatedly demand the same information, put difficult to meet deadlines in place and make it hard to get anything done, obviously hoping that customers go away. We will never be using them again as their costs keep creeping up while providing a worse service.

The worst thing was the wait for the vegan burger....the rest of the food was sat on the side for ten minutes (going cold). I didn't know whether to blame the staff or the vegetarian ;>)

The boneless chicken pieces were massively over salted. Both my Wife and I were up numerous times during the night drinking water because of dehydration due to the excessive salt content

Sent complete wrong burger tried to phone got hung up on complained to just eat and they reviewed it and said nothing they can do

The delivery driver was very rude

Why is there a note section that is ignored i asked for legs in my order hut get thighs delivered disgrace

fries cold - not best experience from this particular McDonalds branch- needs a quality overlook

my mother being a pensioner got a delivery and paid for it through just eat when the driver arrived to deliver it demanded a code from a pensioner who may i add had paid for the food and was refusing to hand food over without being shown the code

I had to go collect the food because it had been an hour and 20 minutes since my expected delivery. I had to travel 20 minutes there and back. this is ridiculous!! I want my service charge, delivery charge and driver tip refunded!!!

Chicken very good, but I hate those bloody flavored chips, why don't they have an option.

Arrived 30 mins after original estimated delivery time. Everything was also cold.

I have ordered from KFC on multiple occasions, but today the food was luke warm and I only had about half a portion of chips. It certainly wasn’t up to the usual standards.

Food cold items missing delayed 4 separate times

Friendly, polite driver, fantastic service