Kfc in South Ayrshire

I didn't get my drinks, apparently the restaurant gave them to the driver. Saying that I paid for a service that I didn't get!

Driver was phenomenal! Quick, courtesy call giving me time to get to the entrance! So polite!!

Lettuce on bun when asked for no lettuce. Always happens

Give up ordering from here now. Chips half cooked, called ahead to remove lettuce from burger due to allergens and still on the burger when arrived.

4 chicken thighs,no drumsticks

We didn't mind as we were starving

Great food yet again. Driver very courteous, nice1

Very tasty like always and lady driver Very nice

As usual, items missing. £50 for 3 meals and items missing from two of them. No sauce or napkins either… how hard is it to check the bag. Useless!

item was missing from one of our box meals.

Wasn't greasy and was cooked well

This place is an absolute joke of an establishment both times I've ordered food from here around 9:30 for 11pm to come around and still no food then just a few moments ago my order was canceled, absolute riot of a place will take your money for food then not even bother sending it

What's not to love, great food always at KFC, only really small negative would be how tight the drive through is

Ordering and delivering were fine. Gripe is the choice. Not everyone likes spice or spicy sauce. At no point during ordering could we opt NOT to have a sauce. Very narrow minded of KFC. A simple wrap or burger used to be an enjoyable treat, now kfc is turning in to Nando’s with spice everywhere. Fine for those who like it, no choice not to have BBQ, Sweet chilli or fiery mayo. Shall not be ordering anything again. It’s simple, have a no sauce option.

Worse KFC ever. Staff ignorant 😒, food threw in like trash, looked like half portions. This particular shop always forgets something out your order. Or the foods burnt. I will never go back to this 1!!

Was told not to ring door as people are sleeping and proceeded to ring the bell twice and chap

Arrived 25mins late. chips were getting cold but chicken was tasty so quality of food was good

Food freezing cold and solid Wrong food sent No one answering phone when calling to complain

Meal was great but unfortunately I had missing items because staff failed to read my order correctly

Meal was stone cold. had to microwave.

Was nice but came without the regular Popcorn Chicken.

Good food but I don't like the chips , but at7pm it was quite cold sitting in

Delivery was great. That is the only thing. Food and dips missing from order and food very greasy. KFC need to seriously sort this store out.

Really erratic service. The guy who helped me use the self service screen was pleasant but the one who actually served me looked like he couldn't care less. Last time I was given wonderful pieces of chicken, this order was dry and was full of small pieces. Very disappointed

Not my full order missing my fillet burger meal still been charged cant get a hold of anyone to gix it

Didn’t get full order no drinks in it😢

new rice box is so tasty, however where was the ranch sauce??? a dribble doesn't count!! the box meal was good.

Rice box was a bit dry/messed up but tasted good regardless 😊

Free popcorn chicken missing. Large salad was a joke - three leaves, some corn kernels and a teaspoon of dressing. Cold fries.

On time and very polite delivery person

Very disappointed in food. Chips didn't even fill a packet. Chicken was just warm Spent £40 will never order from KFC again . FACT

absolutely delicious chicken was perfect 👌

i got this fillet in a boneless banquet and i am completely baffled

Food was cold, Missing 2 Regular fries and regular popcorn chicken

Never got my order. Was sent somewhere else. When clearly my address on Apple Pay is correct. No I have no dinner and hungry.

Too class service too class delivery

over 2 hrs late.. was never delivered. I had to drive to kfc to collect. this is the 3rd time this had happened.. absolute disgrace. paid for delivery and was never delivered

Took absolutely ages waited over an hour

Most of the chicken was massively overcooked and dry. One piece was pale and totally uncooked. Last order from this branch

burnt to a crisp absolutely inedible! 1 piece of chicken was the size of a large baby potato

Missing stuff would like a refund

Chips were hard, never got any sauce

once again the dip i ordered was missing, every time!!!

What an absolute joke! spend all that money on a refurbishment only to add more tables and boards to order in the middle of the floor. I have been going there for years with the people I support only to go in and find there is no room to move around with a wheel chair. We were unable to get the counter for people ordering food and just eat delivery drivers. No way can KFC say that they are wheelchair accessible. There has clearly been no thought in this refurbishment and giving to tell 2 young people they had to leave with nothing. Shame on you KFC

Just opened again after closed for refurbishment… so frustrating that they never have coffee! Why I asked to be told coffee machine is broken ! Seriously.. after a refurbishment

Getting beyond fed up of never receiving the dips that are supposed to come with the boneless dipping feast!

Didn't even get the food I ordered got someone else's order!

arrived fairly quickly however order was completely wrong! ordered an extra piece of original chicken and received a mini fillet instead. we ordered the garlic buttermilk mayo and was given supercharger mayo instead. and lastly paid extra for the 4 piece mini fillet meal and got 3 mini fillets. not worth the money and will not be ordering from again

Just re opened and still as bad as before. Diet Pepsi absolutely stinking. Everything threw into one back. Only person in the shop and took 25 mins beyond a joke. Needing new staff that actually do their job

Absolutely shocking I ordered 2 box meals spent 40 odd quid and they gave me 2 fruit shoots and coleslaw and when I phone they tell me they can’t replace it cause they don’t have delivery drivers stay welll clear

Really don’t understand why an order can’t be made to request! Leaving out mini fillets is bad enough but then I have to waste time getting in touch to resolve just ruins the lunchtime treat!

Drunks missing from order! It’s constant just now when ordering always things missing

Never received this order getting PayPal to take this up with yourselves Your driver insisted I was in a car park waiting for this order

food is always missing items - no chips!!

Took over an hour and a half to be delivered then all the children s we’re missing, it was so salty I wouldn’t give it to the kids, won’t be ordering again

baller. so yummy gimme 14 of em right now. if you haven’t tried the zinger burger hi what are you doing???????? gonna miss it told myself i’d eat healthier for new year so rip ☹️

they didnt give me coleslaw very unhappy

guy was nice very friendly person

Unfortunately it's NOT third time lucky . I thought I would give this place another chance, as the first twice it has been later on in the evening and the chips were cold & soggy chicken was cold & greasy . Alas I fear it doesn't matter what time of day you go as my lunch was cold and greasy chips were soggy . If there is a manager in this I suggest they get their finger out and manage it properly

we ordered at the same time and they jjst sent one rather than both at the same time

chicken on hot wings wasn't cooked properly.

KFC Staff are terrific. Professional, patient and courteous, however...the "Just Eat " courier left my meal outside in the rain , didnt ring bell. Special instructions to leave in porch were highlighted in pink. Have injury, on crutches, apologised.

Really Disappointed with quality of food usually love a KFC but will be a long time before I order one again after that

lovely guy had a big smile and was very nice

Two hrs to arrive , shocking and cold , hardly any chips

Half the order was missing as usual nobody checks the bag, none of the 4 meals chips arrived 1 of 2 kids meals arrived, phone the store to complain to be told they can’t resend the missing food out and just to contact just eat for a refund.

Only issue got lettuce when I specified no lettuce

The food was freezing cold, myself and my son didn’t eat it

it's very expensive compared to other places and chips are weird

Had a nice chat with the staff while my food was prepared. Food always high standard.

They played pass the parcel with our burgers, got a bunch of the order wrong- in the wrong boxes or straight up not the burgers we ordered.

The food was ice cold and soggy, completely unacceptable.

Order came on time however my order was missing the can of juice that I had ordered.

Asked for plain in notes and didn’t get it - they only said get a refund from just eat - no offer to send correct order!!!

the quality of the food is good. I only gave 4 stars. for every order I make there is always items missing. the free popcorn chicken is all well and good but it means I'm actually paying for them as I am missing the items from my order.🤷🏻‍♀️

Beans and chicken missing and I only got 8 chips for a portion. Shambles

We had an amazing experience at kfc ayr as we were greeted and had outstanding service from a young man called Kyle a complete breath of fresh air and made our experience a happy and tasty one

chips were so cold chicken wasnt cooked properly couldnt eat even it

Food was lovely and warm, and tasted delicious. I just wish fries would be put into the box containers for delivery instead of just in a normal packet because they get all soggy and squished together by the time they arrive

Rude manager. Slow service. Items missing. 30 mins waiting for an order that they took payment for but never made. Refund and not returning.

Food was decent, service was excellent, but toilets were disgusting. We decided to eat in the car..

Never seen a rude person like the guy brought my food

ordered three bags of two wings, only got one bag with three

They've taken some stuff off the menu so afraid we won't be back unless absolutely desperate 👎 Update‼️ My favourite treats are back on the menu and the new seasoned fries are phenomenal.. KFC you done good 💕

Typical kfc fast food, for folks in a hurry

Normally really tasty however I went today and they forgot to put all four portions of fries in. Didn't realise till we got back to Coylton and KFC doesn't deliver that far.

Food was cold. The top bun looked as if it had been left on top of a hot surface and gone hard. I will order again because I live KFC food but today's offering for £17.00 was poor.

Chips were cold lettuce on burger when asked for no lettuce and corn on the cob was tastless

Still warm and fresh by the time it got delivered by courier !

This place used to have comfortable seating but all the seats have been changed to hard wood. Food was OK, chips were great 👍🏻

Did the drive thru here, which I've always thought wasn't designed properly as when you get to the last window, you have to turn the car to exit near a pillar. I personally think it should be the 2nd last window, which would make it straight out. The day we were there, the young guy dealing with us through the headset was very polite & professional & we had a laugh & joke with him, which was great. There's one person we've dealt with here before & every time there's no joking with him & he's deadpan talking to u. He's the same every time. This day was great as he wasn't there & the young guy was brilliant & a real asset to this restaurant. Our food was good & stayed warm until we drove the short journey home. It's not always this way. There were also 2 lights that weren't working properly & flickered so badly that we were just glad we weren't epileptic, so hopefully, they've been fixed. This restaurant, at times, can be a bit hit & miss, but this particular day, it was great & that's what I'll judge it by. Here's hoping the next time we come, it'll be the same level of food that stays warm & the same young guy serving us. I'm not sure of his name, but he was fantastic. On a personal note, I don't like the fries now that they, I presume, put pepper on them. It's bad enough when fries are really salty, but pepper on them too is a fast way to see them go in the bin. They're vile!

Sent beans instead of gravy. Niceone. Kids crying now.

Food was disgusting rank wrotten and cold

My order never arrived despite the app telling me that it had been ordered. I made the order at 2pm and it is not 5pm.

To get 5 drumsticks and 1 tigh in meal is dismissal , really not worth the money for a family

good food warm and delivered by a very plesant lady⭐️⭐️⭐️⭐️⭐️

it's been a while since I've ordered kfc now I know why it's rotten

I requested no lettuce in my meal and it was full of it, which completely spoiled my enjoyment of the meal, definitely won't be using KFC again!

Excellent KFC party bucket we ordered was prepared quickly and piping hot! Friendly and courteous server on the drive-through. Thanks

As per usual there was something missing. Its virtually impossible to contact anyone regarding discrepancies so we are just expected to tolerate it. Along with McDonalds (which is considerably worse) i wont be ordering food in again.