Based on 134 opinions finded in 1 websites
Based on 134 opinions finded in 1 websites
Nº 64 in 175 in Stevenage
Opinions
I've been wanting to go to this restaurant for a while now, and it didn't disappoint. It's decorated beautifully throughout! The cocktails we had were very good, and could not fault the food - we ordered the steak and the burger, both were really good! The only slight negative is that the service was very slow, but it didn't matter too much to us, as we were not in a rush and just enjoyed our evening.
Lisa G . 2023-08-12
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Very quirky restaurant looks like a night club but nicely done. Food good could be bigger portions. Would have liked to be asked for condiments sooner most of us had eaten half our meals before being asked.
bedspip . 2023-07-25
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Really great food & ambience. Such a unique experience! Love the decor and outside area. The chicken supreme was 10/10!
Sophie W . 2023-07-19
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Absolutely beautiful inside and out - very calming (tranquil) music playing and we were seated next to the turtle tank. Absolutely loved my roast - beef and my friend had the salmon which she also enjoyed. Will definitely return
Kjj198827 . 2023-07-16
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Stumbled across this place unexpectedly via The Fork on a Sunday afternoon as somewhere to get lunch on the way home to an empty fridge - what a find! Just wished we weren’t driving / exhausted / working tomorrow as the cocktails looked amazing! Service was quick, friendly and good. We ate from the Roasts menu and both the beef and the gammon were delicious. 2 roasts (good portions) , a large glass of (very nice) wine, a beautiful dessert and a glass of port was £71 including service and we couldn’t have had comparable for less in this area. Lovely setting inside and out - this was a great find and we can’t wait to come back (and we won’t drive next time!)
Robyn E . 2023-07-16
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Booked shisha for my husband's birthday. Travelled and arrived at location to be told: 'sorry, there is an event today so there's no shisha, you would have received a pop up when booking informing you of the event. When you are booking shisha you are booking outdoor seating, you can still sit outside and have drinks at the event'. Firstly my booking was for 'shisha' and then is specified separately outdoor seating therefore I would expect shisha. If I was booking dinner with indoor seating specified separately I would not expect the seating and no food when I arrive. Secondly, there was no pop up at all when I booked telling me there was an event - I booked via OpenTable and I don't appreciate the insinuation I missed a non existent pop up. The venue clearly just booked us in and the event at the same time, without having the decency of letting us know shisha would not be available. It did put a downer on husband's birthday to be honest as there was no time to find an alternative venue. To add insult to injury I also received an email after saying 'thank you for dining with us'.
TheHonestReviewer24 . 2023-07-08
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Pros: Lovely interior and outside seating area Great live music entertainment Friendly staff Cons: Food was average and quite expensive The waiter was very friendly but messed up our order twice - he did get it corrected
LauraC3919 . 2023-07-07
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First time here, love the connection to nature, love the funky vibe. The staff are awesome what a spot. They also have one of the actual cans used in only fools and horses. Maybe a random thing here but fun and a great talking point.
Paul L . 2023-07-05
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My wife and I booked for our Diamond Wedding Anniversary for 12 people. It is said that when viewing comments you should ignore all 5 stars but we have given a 5 star rating because that is what it deserves. Kelly was our waitress/service provider and she WAS exceptional, nothing was too much trouble for her and she freely offered advice and assistance. We and all our guests commented on her friendly and cheerful service. The food to was exceptional, from starters to sweets and drinks. We will, without doubt, be visiting again soon.
David B . 2023-06-26
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We called the restaurant to book a table of 6 for lunch but were told that they could not accommodate us. We even said that we’d be in and out within an hour but were told that this was not possible. I then booked online and there were plenty of table options which was strange. We arrived, and then restaurant was less than 10% full, and no other diners arrived whilst we were there, so I can’t work out why they would not accept a telephone booking! Seems a very strange way to run a business. Food was mediocre at best. We won’t be returning.
Ajay S . 2023-06-25
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My Fiancée and I visited the Tranquil Turtle for a birthday meal. We loved the setup, and it is ideal for pictures if you like to Instagram your occasions. The service was excellent. The staff team were young, so less experienced but really made an effort. The food was fantastic! The portion size is great, and I left feeling very full. Although we didn’t have dessert, the lovely staff team brought out a happy birthday plate and sparkler. Which was greatly appreciated. We will definitely visit again.
Luke G . 2023-06-25
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Dissapointed. Been here lots and the owner is so nice. Staff. Not just today lazy but on other occasions bloody rude too. Had to send the steak back twice as it was still pink in the middle. Waitress practically throwing chips approaching the table and a very I don't care attitude. Really feel the staff need a switch around. Tranquil turtle. Today was trampish turtle. My sister and I will not be going g back there again. Really hoped this restaurant would do well after initial poor reviews but obviously poor undercooked food. Staff that appear rude throwing chips approaching. Feel this pub has no hope
Stacey H . 2023-06-24
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The bling is interesting for about a minute. Being truthfully honest...food is okay but very overpriced. Drinks are expensive. Trying to be something it is not. Might do better if it was in Essex and for people who want to take selfies. Classy it is not.
DollieWestSussex . 2023-06-23
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Amazing as always ! Best Sunday roast I’ve ever had felt sad to leave any ,The service was amazing warm and welcoming as always . I can’t wait to go back !
Amanda B . 2023-06-19
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Table was booked for 7:30 but was early so was told to sit outside which was fair enough, which we proceeded to order drinks at the bar when the staff said they would bring it over which took them 30 minutes after my friend getting hers when she ordered after me , then had to ask to be seated 3 times when it got to 7:30 which we very rudely got ignored the first two times and the last time got told to wait longer, when we finally got seated took them ages to bring the menus which we had to ask for again. Food was average but again service was atrocious, we quickly decided to leave after paying for the bill, it was my birthday and me and my friends all felt watched by who we think is the manager, while leaving got told that they had a cake for me when came and sat back down got brought a glass of ice with a sparkler in it, safe to say we will not be returning ever again.
Maja R . 2023-06-17
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Table was booked for 7:30 but were early so fairly got seated outside, when it had reached 7:30 we had to ask 3 times to be seated at out table which we were rudely told to wait. Would understand if was busy but there was...
Leonie M . 2023-06-17
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We had popped in for a quick drink late on a Sunday afternoon and loved the look of this place, so we decided to pop back for food today for my wife’s birthday. All I can say is that the food was superb, drinks spot...
Mark S . 2023-06-14
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Fantastic ambience and a beautiful venue with a good menu of cocktails. We also attended a supper club recently with a group of friends which was superb! Delicious food and our glasses were constantly topped up by our lovely waitress Christina. The night was topped...
Nicola H . 2023-06-06
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Lovely atmosphere, great decor and good entertainment. A lovely singer, which made the night even better. Wonderful food with great flavour and presentation. The service was really good and the staff were really attentive. Would definitely recommend.
Fiona R . 2023-06-01
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Went on a Thursday for my daughters 18th. Nice environment-but quiet & not very busy. I’d imagine it’s more popular on a Friday and Saturday Staff were friendly and service was good. Menu isn’t vast but our food was tasty. Cocktails were good too.
Hazel B . 2023-05-13
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Came here for a birthday and was blown away by the decor, food and service. The drinks were Devine. The food was delicious and the setting was absolutely beautiful! Even the toilets were jaw dropping gorgeous! The set menu was such a good offer and...
nandee80 . 2023-05-03
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Had an absolutely amazing evening last night at the Tranquil. We went for the Supper Club, £50 for 3 courses and bottomless Prosecco or beer. The food was outstanding, especially the Parmesan, Truffle Fries. The service was fantastic too plus a great DJ set from...
Trek52342924089 . 2023-04-15
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What an amazing experience, first class food first class service in a great refurbished restaurant, visit you won't regret it
Michael M . 2023-04-15
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Absolutely beautiful venue, very nice relaxed vibes and the food was to die for. We will definitely be coming back again shortly.
Holly M . 2023-04-15
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This was the second time having a Sunday roast at tranquil turtle, and I would recommend it to everyone. The beef was perfect the portion sizes were on point and I was blown away with the service. 10/10
graceon . 2023-04-07
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We held our friends hen do here on one of their bottomless brunch events! Well, what can I say! We had the best time! All the staff, particularly Kelly, were incredible! Never had an empty glass, food was stunning, venue is incredible and the music...
Gemma E . 2023-04-02
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Fabulous party atmosphere at bottomless brunch for my daughter in law to be’s hen party. Well presented and tasty food for all dietary requirements (booked in advance). Attentive staff. Beautifully decorated and laid out for a more personal party feel. Excellent DJ for non stop...
Fran S . 2023-04-01
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I dont normally right reviews but on this occasion I must... You must go !!! From the stunning decor to the exquisite food, its more than a meal its an experience. Absolutely beautiful inside the food was amazing, the steak was delicious and cooked to...
happydonna297 . 2023-03-31
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First time visiting TT and I have to say it was a most enjoyable evening with friends. The venue is stunning, staff very friendly and attentive. Had the best steak I have ever eaten !! Will definitely be going back soon
Julie C . 2023-03-30
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Just been to this beautiful restaurant for lunch for the 5th time. The food and service were faultless yet again. yes you may have to wait for your food but it is freshly cooked NOT MICROWAVED. We were served by Francesca who always makes us...
Lin R . 2023-03-24
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1st visit, lovely and very welcoming staff. Very reasonably priced and very nice and helpful server Francesca. Will definitely returning
Tina S . 2023-03-24
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Came for Mother’s Day. Loved the experience, loved the food. Max who was our waiter was brilliant, attentive and friendly. Loved his smiley face earrings
Rodie B . 2023-03-19
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Came here for Mothers Day with my young family. On arrival we were so impressed with the place and all the decor. The staff were so friendly and so helpful. The food was absolutely delicious 😋 this was our first time and we will definitely...
ourholiday123 . 2023-03-19
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such a pretty place had a great welcome from charlotte she served us the whole time when we was there. she was really lovely made the time we had there better. the food was really nice we had the 3 course and enjoyed every course.
sofie e . 2023-03-16
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Had a family Sunday lunch at Tranquil Turtle. The food was excellent. We had the black pudding scotch egg and the egg still had soft yolk which was delicious. The beef roast lunch was amazing. The beef slightly pink, not overdone and nice and tender....
I6222OYkarenr . 2023-03-13
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Came to Tranquil Turtle for a special evening. Excellent service and food in a unique setting. Would recommend
Derek1756 . 2023-03-11
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We had the best time with friends. The service has been excellent and our waitress Kristina was friendly and so lovely. Food was amazing - thank you 🙏
SarahW_2015b . 2023-03-11
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Attended the March brunch event. Fantastic food, service and atmosphere. It’s the only bottomless brunch I have attended where wine is included - unlimited wine! Brilliant DJ, lots of dancing. Perfect for your next girls or boys day out.
Michele S . 2023-03-08
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Me and my partner thought we would pop out for just a roast , found this beautiful restaurant, and let’s just say it wasn’t “just a roast “ , it was the rolls Royce of all roasts, bloody delicious. The staff were so professional, warm...
fountain-mcm1 . 2023-03-05
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I held my Daughters 21st birthday celebrations here last weekend and can not thank you enough for making the evening perfect. We had sole use of the area that contains the DJ booth and it was ideal as after we had eaten, the tables in...
J3217RYtanyac . 2023-02-26
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The effort to detail in the design, service, food and atmosphere was on point. Price matched the quality of food and wine - which was outstanding and we will be back. This is a place I could take family, friends and business clients. Valentines night...
mfuni82 . 2023-02-21
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Overpriced for just average food long wait for food and drinks would not recommend it’s just a place for people to take photos just go get a drink take photo and eat somewhere else would be my advice
Daniel J . 2023-02-19
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Such an amazing restaurant and such friendly staff. Our waitress Kelly was so amazing and helpful, she always came over at the perfect time and she was always smiling. Would definitely go here again and even got a little rose at the end. Such a...
abbieb438 . 2023-02-14
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Very friendly service from Francesca, food was excellent, served in a timely manner and well presented. Lovely relaxing environment with unusual decor leaving you with a lovely view in all directions. Definately recommend to others.
16tracyk . 2023-02-14
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Absolutely gorgeous looking restaurant, very instagramable! Food was nice and we were served by a very friendly waitress called Saffy. Would definitely recommend a vist :)
helenw671 . 2023-02-11
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Food was spot on , had a fillet steak and was cooked perfectly to my request. Thank you.Very friendly, attentive staff. 👍
760jakkib . 2023-02-10
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Myself and 3 other friends cane last night. We all had a fabulous night. The service and food were exceptional. Our waitress Safia was outstanding ,making sure we had everything we needed. Extremely friendly and professional. I had the prawn starter, I would definitely have...
Scotch71 . 2023-02-10
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A great atmosphere and décor. DJ kept the atmosphere lively. Food - The presentation for the 3 course meal was mediocre. The prawns on the bread starter looked very sad. The bread was soggy but the prawns had a nice flavour. It would of been...
geesanb . 2023-02-05
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Loved it ! Great food. Great vibe. Charlotte our waitress was knowledgable and so helpful. I I’ll definitely come back !
A1979LJadamj . 2023-02-04
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Really cool atmosphere and nicely decorated. Waitresses were very helpful. My only real comment is on the menu/food. The menu choices were limited, therefore I would expected it to be amazing. Food was OK. But not wowed. Great cocktails and thought Happy Birthday sparklers and...
Denzil890 . 2023-02-04
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I visited TT on Friday evening with a friend, and was overly impressed! The food was spot on, I had the hummus for starters which was incredible and the cod loin for main which was cooked to perfection😍 the service was even better than the...
oliviabL670QA . 2023-02-03
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Went for a drink with a friend. Good service, quite pricey drinks but enjoyed the night…..until they decided to close an hour early, five minutes after we bought a £33 bottle of Prosecco. They kindly offered for us to take it home…um…no! So we suggested...
G9437TXsarah . 2023-01-29
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Late work lunch, unusual place with different decor - but positively amazing. Great service and tasty food. 3 Courses £23 which seems very reasonable. I would reccomend.
m0mrr . 2023-01-26
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We booked a table for my mother in law 60th birthday and all I can say is the service was outstanding from the minute we walked into the restaurant! From Kelly who took our booking over the phone to the lovely waitress sapthie who served...
WoodlandLeaf . 2023-01-12
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Our friend had an amazing baby shower so beautiful with the blossom tree and our own area. Highly recommend Kelly (events manager) who arranged such a wonderful afternoon.
Karenbrad12 . 2023-01-06
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Had a fabulous meal great services recommend the fillet absolutely delicious sticky toffee pudding scrumptious
dawns996 . 2022-12-15
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6 of us enjoyed a lovely Christmas menu lunch at Tranquil Turtle on Saturday. We pre-ordered & name cards laid out with menu on the back; great reminder as we all forget. The table was decorated & surroundings with Christmas decorations. Staff super friendly &...
mangojuice . 2022-12-07
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We went there yesterday for our annual girlie Christmas lunch. I had the chicken terrine for starters, christmas turkey dinner and dark chocolate mousse, all were amazing in fact all our plates were empty. Well done to the new chef 👏 the staff were extremely...
Scotch71 . 2022-12-04
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Had a fantastic festive lunch today for a girls brunch. Food was great quality and by far the best festive dinner I have had in years. The poached salmon starter I could have eaten again. The staff were attentive and friendly and very welcoming. Definitely...
Linda H . 2022-12-03
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We had heard good things about this place and were not disappointed. An absolutely amazing place to visit, certainly perfect for a special occasion,food was beautifully presented and served.
Andrewfarrrow . 2022-11-17
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The service, food and drinks were amazing! We had Sunday roast and cocktails! Definitely coming back!
jasminerR2747US . 2022-11-06
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The best roast beef crispy roast potatoes delicious vegetables !!! Kids eat free with every paying adult
dawns996 . 2022-11-06
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Went to celebrate my brothers birthday, not too busy, newly done up if that’s your taste. I was more interested in the food! Unfortunately the service was slow, the food cold and not to the standard I would have expected for the money (overpriced), one...
Robiw623 . 2022-11-06
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Nina our waitress was amazing and so lovely ans welcoming! Food was absolutely beautiful 😍 Would definitely return x
aliCeeeeee1992 . 2022-10-28
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The staff on arrival were all very welcoming and polite, we were shown to our table by Charlotte who was very professional. The food was amazing so tasty and very well presented, a big shout out to the chef. The evening was great from start...
Theresa P . 2022-10-23
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Booked for our group , when booking was told that it was their relaunch night so we gave it a go . First time visit and we all said will be back, great food and the cocktails are on point . The Shisha area was...
thomasnA1271BY . 2022-10-23
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Great service from start to finish! Love the restaurant vibe! Really lively great night out for couples or with friends! Food was lovely! Highly recommended
Q8593HGsophieh . 2022-10-23
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My husband and I came here for the first time with an open mind after reading the reviews. It was my birthday and we wanted to try and support a local venue trying to do something different. The venue itself is impressive and we felt...
Becky J . 2022-10-14
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Pretentious. Tranquil Burger was delicious (£15.50), but ordered prawn skewer to share for a starter because it was £12…3 prawns and some salad leaves came out !!! Nothing special either. Small, grilled and some squerty flavour around the plate. A glass of wine £8..average. Moody...
Trek36414324569 . 2022-10-07
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Feel so sad to write this as the place has such potential, but they just havent got it right at all!! We came on 'Ladies night' for a little celebration, and the place was virtually empty, just us and a few tables. Despite this, the...
MissGVM . 2022-10-07
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Tranquil turtle hosted my leaving do. We were a party of nearly 30 and I couldn’t have asked for a smoother evening. A special shout out to Kelly, who organised and executed an amazing evening. She was extremely professional and ensured everything was accounted for....
Rodie B . 2022-09-18
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40th bday celebration. 1 hours late with pre ordered food. And it was raw. Chicken and beef burgers were raw. Wait for drinks too long. And we had to pay before the food arrived..including a large service charge. Will not return.
MrsMummy P . 2022-09-17
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Even though it wasn't busy, waited absolute ages for our food!! Playing some sort of rap music or 80s disco music was very odd?? In short I wouldn't go back
U1743CDmickm . 2022-09-14
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Another lovely lunch with friends food delicious and service excellent would highly recommend to all.
Cthompson1982 . 2022-09-12
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Recently had a 21st birthday party here. Staff were so accommodating and helpful! The whole afternoon and evening ran so smoothly and everyone had the best time! Thank you so everyone who helped with this evening
Jamjam40928271172737 . 2022-09-12
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Came to tranquil for a business meal, had a great meal along with great service. The hash brown starter was my favourite. Would recommend to friends.
Sashableuu . 2022-09-11
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Not the first time I’ve visited TT, not a bad word I can say about this place.recently just been to the brunch and the best vibes,food and drinks. Entertainment was amazing this place really goes all out for its customers !Cant wait to return for...
314katyj . 2022-09-11
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Had such a lovely afternoon/evening here with my friends. Great music, friendly and welcoming staff and delicious cocktails! Definitely would recommend and will be coming back regularly!
mw1740 . 2022-09-11
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Had to wait 20 minutes for our first drink to come out and no one coming over when they had finished to see if we wanted/needed anymore. On ordering food had hardly anything on the menu. When the food finally arrived 2.5hours later was cold...
Charlixo52 . 2022-09-10
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Not sure how management think displaying a live turtle in a tiny cage is nice decor or even justifiable. Ruined the experience.
Tripee24 . 2022-09-04
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Went for a family meal to celebrate a birthday ( 46) so we not young, to ok be honest venue looks great and gives you a great expectation but that is where it stops and ends ,
rhindle . 2022-08-20
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Myself & 2 work colleagues visited the Tranquil turtle on Friday evening and it was a totally disappointment The staff were indifferent & bored & we waited 45 minutes for mediocre but very overpriced food! The whole place is a bit tacky with fake flowers...
margaretaS6680QM . 2022-08-20
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Had booked a dinner for my sister we went there and no one spoke to us for ten mins no one seated us we were then put in the corner as Someone was using our table they did not clean it after 45 minutes someone...
Ja09ava12 . 2022-08-14
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After waiting over 30 minutes for our first drink and ordered by the rude assistant manager to sit at our table as our booking was 7:30pm we waited another 50 minutes for our second drink and never received our food until 9:20pm. They never apologised...
56pennyj . 2022-08-11
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Celebrated my Birthday with a bottomless brunch at the Tranquil Turtle last Saturday with friends and had an absolutely fantastic day. The brunch was amazing aswell as the setting, the music was brilliant and so was Dj Sharky, what a brilliant day!! Well done aswell...
H3367SXnicolal . 2022-08-03
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Heard mixed reviews, but we decided to give it a try anyway. We were not disappointed, Welcomed by the staff who were lovely, welcoming and friendly. The food was presented nicely and tasted great, with the service paced perfectly. We finished the evening sitting in...
Ruddz74 . 2022-08-03
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I have been here for lunches, dinner dates and brunches with the girls. It has such a great atmosphere. The staff are very fiendly and attentive. Food and cocktails are amazing and fair price for the quality.
893demil . 2022-08-01
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I came with a group of ladies for a hen do. Upon arrival the place does look lovely, however the service is very poor. Ordering drinks and waiting about 10 minutes for one drink. Starters not even cleared when they started taking out the mains....
bethellalouise18 . 2022-07-31
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Had a wonderful time great food lovely service with friends with a fabulous setting would love to go back again it’s family.
I3500ISnicolaw . 2022-07-29
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I have visited the tranquil turtle many times with friends for brunch and also for business meetings the staff are friendly the food is delicious and it is all reasonably priced The restaurant is beautiful inside and out and it is one of my first...
HollyMccullagh_1985 . 2022-07-29
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I absolutely love Tranquil Turtle. I always have such a great experience from start to finish. The food is absolutely stunning and the staff are so friendly. I’ve been numerous times and always look forward to my next visit.
Shelldotty . 2022-07-29
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One of the best restaurants and venues in Stevenage. Lovely decor, the staff are so lovely and pleasant catering to all your needs. Always clean when I’ve been there and the food is incredible! Would highly recommend to others
Jamjam40928271172737 . 2022-07-29
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Have been here several times including my 40th birthday absolutely stunning restaurant and the food, service and staff are amazing. Would definitely recommend to all its a great night out.
Cthompson1982 . 2022-07-29
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Food and drinks was beautiful! The meat to the burger was so tender and nice 😍Definitely will be visiting again soon! also really friendly staff!
Macey_hills . 2022-07-29
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Let me start with saying the place is absolutely beautiful! The service was okay, the staff were friendly and polite. Now for the food. Well the burger was absolutely amazing! The burger itself was so fresh it could’ve just been caught in the field, the...
amjg11 . 2022-07-27
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After a couple of brilliant visits to Tranquil Turtle, I decided to have my 30th birthday here with 38 guests. •Organising the meal, super easy, pre order form used & easy to do, the lady I dealt with was so helpful •Arriving at the venue,...
saunders-xx . 2022-07-27
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Service was good waitress was very helpful. To start the Cokes was flat and tasted more like soda water The starters come out about an hour after we sat down Then wait for over another hour n 40 min for the mains was a bit...
Johnnywarren2022 . 2022-07-16
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We visited here for my mums 60th, we had a table booked for 1830 but arrived at 1700 for the happy hour cocktails. This was a great decision as the cocktails were amazing and fantastic value in happy hour. The service was great and the...
Dannymc1985 . 2022-07-10
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A beautiful looking venue both inside and out but still the issues with service and the food continue. This was our second visit approximately 2 months after the first and being new I didn’t want to review after my first visit and give it a...
Kauder11 . 2022-06-22
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Whilst I really would love the food and service to be as good as the decor, it just isn’t. Waited over 50 minutes for food and after being told we only had the table for 1.5hours Would have had more drinks and maybe 3 courses...
StevenageN . 2022-06-21
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