Frankie & Benny's in Stevenage

Gosia was very sweet and bubbly 😁

Great service from Malgorzata and the rest of the team 👌

Malgorzata was brilliant. Top quality service and also very polite . The staff cl were very welcoming and Adem the bar tender made a fantastic biscoff shake. Would recommend.

Absolute joke of a restuarant. Spoke to staff on the phone about customising an order, 1 hour and 50 un answered calls later they didn't listen to our order and gave my partner food she was allergic too EVEN AFTER STATING SO! Theres no wonder this restaurant is failing haven't been in over 10 years to be treated with such poor service and so unprofessional will not be going again or recommending to anyone!

We were served by Eda today. Lovely friendly service.

Was a lovely and pleasant meal and had very good service and attentiveness from our waitress called Eda. Would return!

Meal with my daughters. Lovely meal and excellent service from Chris. Good value too!

Eda great service and so kind 😆😆😆😆😆

Kabs great service and friendly.

Kabs great service at the bar and friendly.

If you’re dining in Stevenage, I highly recommend Frankie & Benny’s on the leisure park. Tash and Avni went above and beyond to ensure we had a great experience! The food was delicious, and generous portions! All at a reasonable price too!

Food and service so good. We will be back!

Beautiful and quick service, everyone was pleasant especially the chunky bartender 😊

Amazing service by Eda and very tasty food! The Bbq ribs was amazing!

kabita was amazing. she had a great, bubbly personality and made us feel so comfortable and at ease. she was very accommodating with my food allergy and didn’t make me feel like a hassle. definitely will be coming back. thankyou kabita for the amazing service

Very nice! Kab was super helpful and helped to pack the leftovers.

Very pleasant with quick anf friendly service from kab

Our server kab was super nice and the food was great :)

Kabs was amazing, friendly and lovely service. Recommend here.

Kabitta was an amazing staff memeber but more importantly like a great friend

It was really good. The food was good and the atmosphere was great and the service was good because our server Eda was great and really friendly and nice.

Food wasn’t great (most of the food was cold and the drinks was flat) and the place needs a refurb, other then that staff are nice

Food was okay. Came out extremely fast so clearly not fresh. Was someone’s birthday every ten minutes, was so loud. Definitely a conversation stopper. Food was not cheap but the experience was.

Very good service team were fantastic

Kabs was brilliant. She was very attentive and made sure we felt very welcome.

Eh, First of all, they gave me a glass with lipstick covering the rim?? Like did the waiter not notice???? Next, chicken nuggets were stale. cold, stale. Although the manager was nice and gave us a discount.

Had some drinks, food menu unfortunately didn't appeal. Bar staff friendly.

Kabita was a very friendly waitress.

Great service and fastest food from ordering I've experienced. Was well cooked and tasty will come back again!

Friendly and helpful staff, lovely pizza good selection of food wish there was a F&B in Coventry

Kabs was amazing and gave my girlfriend a great birthday surpirse!

Great service from gab, top notch.

Service was amazing, food so nice and gabs was very helpful

ANVI customer service was so wholesome great to see. Good personality. Weldone accommodating us.

Our server, Kabs, was very helpful and we received great service from the moment we walked in to when we walked out. :)

Great, relaxed family lunch. I like that we didn't feel rushed to eat quickly and leave.

Kabs was a great waitress, really friendly and professional

Kabs was very welcoming and attentive on our last minute visit this evening to F&B , we will definitely be returning

food was really not great. shakes were literally just cold milk. server was alright.

Kabs was amazing helping us with menu choices

kabs was our server, so lovely :)

Kabs was a good waiter. Helped set up a nice birthday surprise for our friend.

Had a lovely experience today. Kabs customer service was fantastic. She went the extra mile to make sure we had everything we needed. She was quick and efficient. Very impressed .

Service was very good and the staff were very nice

We had a wonderful birthday meal with great food and fantastic service from Kabs! We’d like to thank them and all the kitchen staff for making it a really enjoyable experience. We will continue to come back here, Stevenage f&b’s is the best nationwide

Our waitress kabita was amazing, she was so funny and really really friendly and welcoming

Cabs was amazing, food was good 👍

Kabita was so lovely and very sweet

Came in for drinks and served by cab. Absolutely 5 star service and general attentiveness

We had an amazing meal again, full rack of ribs and bbq chicken burger (no bun) with sweet potato fries were delicious 🙌🏻 thanks to chefs 😋 service efficient and friendly, good vibe overall with great tunes playing in the background 👌🏻 Chris, Kabs and everyone who came to our table thank you, you guys rock 🙌🏻🤩😎

Only stopped in for coffee but friendly helpful staff, will be back for dinner when we have more time. Great coffee and service. Cabs was especially helpful thank you x

Just popped in for drinks before the theatre. Very pleasantly served by Cabs at the bar. Perfect caramel coffee and served with a genuine smile and eagerness to be helpful. Nice to know great customer service still exists.

Good vibes, good service, decent drinks. Didn’t have the food but I rate the calzone. Kab was brilliant service staff

Always a great place to eat. Lovely food, great value and friendly staff.

I met a server called Natalie, she is awesome, deserves a promotion- best server ever.

Friendly welcoming staff especially our waitress food was served quickly portion sizes and quality were excellent

Had a couple drinks at the bar accompanied with my friend, the bartender Kabita was fantastic. Speedy service, quality drinks and a lovely attitude to work. Amazing.

Overall, a very good visit. I'd not been for a few years and will certainly revisit again much sooner! We were met and served by Hannah who was very good, friendly, attentive and hospitable. The food was all delicious and good-sized portions. The restaurant itself was clean and tidy and all the staff were pleasant and I noticed it was clear they were well trained and doing things with a purpose. The only thing that let it down was the toilets which felt somewhat rundown.

We were made to feel very welcome, the staff are very attentive, and look after you making sure you have everything you need. Food and drinks were served within a very good amount of time and the food was delicious! I have allergies and the team made sure my food was carefully prepared, and there was a good selection of choice. Great restaurant and very clean, it was a lovely evening and we will definitely be coming back.

Went today for a family meal. Group of 12.Service was excellent and the food was really good 👍

Food and atmosphere were 5 star. And service by Kabs (hope I’ve spelt that right!) was super lovely!

Kabs was amazing! Made us feel very welcome and had our food and drinks delivered to us really fast! Very welcoming and very on point with their Christmas theme!

Terrific meal, fast and friendly service, food was excellent for the kids and adults. Gutted that the waffle is off the dessert menu though!

A birthday well spent! Food was top notch, superb service and lovely staff. If you're in the mood for night on the town with friends then this is the place for you ⭐️

Great food and really good breakfast this morning. Server eda was amazing 👏 bravo

Great food, quick service and friendly staff

Great food, good service. Highly recommend.

I was rushed to give my order when clearly nobody was ready, and I ordered a pizza which reeked of puke ruining the rest of the evening. DONT RECOMMENDED!!!

Trip was great, but our server, Kabila, was brilliant! She made us feel so welcome, and was a brilliant host the whole night, and really elevated the birthday dinner. Food was good, great prices, but a 5 start server for sure :) she was also super helpful for splitting the bill 🩷🩷

The team here are lovely. Always very friendly and attentive.

Expensive meal when you get a £60 parking ticket

I recently visited Frankie & Benny's in Stevenage, and while the service from our male waiter and the manager was excellent, the overall experience was disappointing. The portion size of the chicken wings was extremely underwhelming and seemed to lack any quality control. It's frustrating when you expect a decent portion and are let down by what you receive. Moreover, the attitude of the female waiter in glasses really soured the experience. She seemed disinterested and disengaged, which made the dining atmosphere uncomfortable. Her lack of enthusiasm and poor customer service made it clear she didn’t want to be there, which is unacceptable in a hospitality setting. Despite the good efforts of the manager and our male waiter, this visit fell short of expectations, and unfortunately, I will not be returning to this establishment.

Amazing experience, lovely food, perfect atmosphere, good caring staff would definitely recommend

Kabita was so pleasant and so helpful and kind - had a very welcoming and friendly experience

Great food and service, haven't visited F&B since before the pandemic but it's nice to see the food quality and service haven't changed. The only thing I missed was the music wasn't as good as it used to be, but otherwise perfect. We will definitely be back soon!

Cabs was our waitress, very good service and great food!

Tried Frankie & Benny’s at stevenage entertainment park! Service was quick, friendly and spot on! The food was great ! Definitely recommend it !

it was so bad, we got a pasta dish and it tasted very off tasted like washing up liquid and have been in the toilet for 2 days straight

do NOT get a pasta dish unless you are craving washing up liquid and want a bad stomach, constant stops to the toilet and a high temperature for days. other than that the service was decent, very dead place though.

Lovely atmosphere, fast and friendly service. Food was lovely.

Lovely place to eat very quick smiley service and the food is the best iv eaten out in a long time shout out to Kabita “taste gooood?” Made us laugh Thankyou for a lovely meal

Kabs has provided wonderful service and given us a fantastic evening. The food was wonderful as was the atmosphere. I would recommend this place and our server very highly!

Nice, easy lunch menu. I had a catch-up here with my godmother. The burger I had was lovely.

Nice place polite staff but for the food nothing special I had the lasagne but did look like a microwave meal

We visited the Stevenage restaurant on 1st August 2024 which was the day before I got married with my bride to be party. I then returned on 4th August with my now husband and that was our 1st meal together as husband and wife. The staff were superb and even gave us a round of free drinks and a dessert to share too congratulate us on our marriage that took place on 2nd August. We couldn’t have asked for a better service or a tastier meal. Thank you Stevenage team and restaurant.

Came in on a Friday evening, with a friend , before a cinema trip. Was served by Kabs who was awesome. Food was delivered very quickly and was very nice. We will be back soon. Many thanks.

Great food, lunch menu excellent value. Staff friendly and attentive.

After watching Sunday Brunch, we visited the leisure park to see where we could actually have brunch and discovered Frankie and Benny's offer such a menu. It was very quiet inside, with only one other occupied table. We were sat quickly and served really good coffee. The menu offered a variety of classic dishes such as English breakfast but also some more modern ones like avocado on toast with poached egg. This was ordered alongside mushroom and cherry tomato hash. Both were very good indeed, generous portions, and the eggs on both plates were cooked very well, running with yolk. My only negativity being that I would have liked a tad more hot sauce. Highly recommended for that Sunday brunch fix!

Very good server and super fast food

Great service and the food is predictable

Came in after really craving it. Got served by the lovely cabs. Food was amazing and service was so nice. Cabs is so bubbly and nothing is too much for her

We went in today as a family. The girl who served us was lovely. Food was quick but the portions were absolutely disgusting for the price. I had lasagna, 2 layers and it was the smallest piece and not much filling. I work in school kitchens and a key stage 1 child gets a better portion than what I got. And it cost me nearly 14.00. My daughter and partner had the bolognaise with hardly any meat and sauce. The children’s meals were ok. Actually got more for their money than adults. Very expensive for what we got. Gone very very down hill. Won’t ever go back. Heard another table complain about the quality of the food as well. The waitress was lovely. She was the only decent thing about the whole experience.

Cheap and nearly cheerful, service 10/10 but the standards of the food compared to what I know from back in the day was poorer than poor, bbq chicken pizza with added peperoni tasted like a flip flop that's been left in the sun for about 2 and a half days. For starters I had the mozzarella dippers, for one there were 7 dippers for £7.45 and they tasted like the ones you get from macdonalds for a hell of a lot cheaper

We visited in bank holiday Monday and was served quickly and efficiently by a young lad called Kai he was really friendly and helpful. Our food came promptly and tasted lovely. It’s so refreshing to come to restaurant where everything just runs smoothly. Thank you

disgusting, I don't recommend this restaurant for delivery, very little food, even very little, they don't care about anything on the phone, they don't answer, I don't recommend

Saf who works in the Stevenage branch is one of the main reasons we constantly go here. Service is always top notch and he's a credit to this place. If he ever leaves, we'll probably stop coming here. He deserves all the recognition in the world. A real stand up guy.

Great service, clean inside, lovely food friendly staff! Recommended

Couldn't fault the service we received, waitress was lovely, friendly and polite. The service was quick, food was hot and tasty, we had wraps (one chicken, one halloumi) with fries, coleslaw and onion rings, then had Tiramisu for dessert and I had a liquor coffee with Tia Maria to finish. The restaurant was surprisingly empty on a Friday lunchtime, we're a couple of tables occupied outside (where we sat due to the gorgeous weather) and that was it. Not overly cheap but also not the most expensive place to go. All in all, we had a very nice lunch.

Absolutely amazing service from the lady that served us today but sadly a situation between two other customers ruined our meal. A father and son was enjoying a meal when the boy dropped a chip on the floor and some weirdo sitting in the table next to them, picked the chip up off the floor, and threw it onto the plate of the child. The dad was understandably angry and was clearly directing his anger toward the person that did it, not at the manager, but the manager dealt with the situation awfully. I understand it's not an easy situation to deal with as it's one persons word against another but it didn't seem like the manager even asked the other customers if they saw anything. No cameras checked. Also, I'm not sure if the dad got a refund or not but even if he did, he still stayed around and had a go at the man that did it. That tells me he wasn't making it up for a refund or anything like that. The manager seem to just expect the dad to calm down, HIM move seats and be happy with the man not receiving any form of punishment (I.e. get kicked out.) Situation couldn't have been deal with worse

Food has got a lot better since the last time I visited. Staff was quick .