Tracey's in Cannock Chase

We arrived with a voucher for 2 drinks. The place is very small, around 3 tables and a bar I think. It took a while to get our order taken although there was only one other table; this was fair enough as everything is freshly made to order. When our order was taken, the woman (older lady) didnt seem to have much knowledge of the menu, didnt know what brands were eg) if Crispy roll was Nestle/ Flake was Cadburys etc. We ordered and a little while later we was told things were out of stock, eg chocolate seashells & the flake. We reordered. I beleive a music license costs money but I think it would improve the place a little, there was no atmosphere except for when the milkshakes were being made and the blender was blaring away. My friend got her drink first, and I got mine a while after. The chocolate wasnt blended properly, it was all at the bottom. I have to be brutally honest and if we'd of paid full price for the items we wouldn't have been very happy, but considering we had a voucher they was okay. I hope that maybe we caught it on a bad day, because it has so much potential. However on a positive note, the decor inside is really beautiful. There is balloons hanging from the ceiling which are unusual but stunning, and they have the most beautiful rose wall.